We have yet to make our trip to Miami and when I cancelled the booking they never refunded my money. My bank had to take care of it for me. I spoke to a lady 7 days after I cancelled and she told me that it had been refunded and I needed to contact my bank. I spoke with the... More

Please, read reviews, policies and view all travelers photos before booking!!!!! This is by far the worse hotel ever, we haven't even packed to began on our trip and we're having problems. We heed the warning signs and cancel. Week one and we still getting the run arounds, represenative claimed that the refund was submitted, then claims it was an... More

Let me start by saying that I am not that picky when it comes to hotels; I normally take the reviews at face value and try to give the benefit of the doubt. That being said, this could truly be a decent place to stay if they paid attention to detail. Mildewed shower - unacceptable. Take the time to use... More

As others have pointed out and warned, this is not a real hotel, but a few units owned by City Elite Stays. The larger property looks very nice driving up, but once inside you can tell this was a "busted condo deal" gone bad. We had a large 3 bedroom unit; but found it to be dirty, dirty dirty, and... More

Need I say more? Apartment I -504. Dont know if its a problem in all the rental apartments in this building or was it just my luck, but this apartment is a Dirty , bugs infested apartment. I never waited to leave a hotel as much. Couldn't sleep at night , must have killed 30 cockroaches of different sizes. Kitchen,... More

My husband and I and a few of our friends rented a 3 bedroom condo here from November 28th to December 2nd before we got on our cruise. Condo: The condo itself was in okay condition. There were 3 bedrooms one with a king bed, one with a queen and one with 2 twins and 2 bathrooms. We were on... More

Unfortunately we have rented here and its' now month two and I must say this is the worst apartment building I have ever lived in. You hear everything including the people upstairs, next to you and beside you. From balcony doors slamming to footsteps constantly above you this is by far the worst building EVER. Do not rent or even... More

The hotel/residences was/were very nice. It was a 1 bedroom location with a living room and a open-space kitchen. We were located on the 25th floor and the view was more than nice, the AC noise of the surrounding building is a bit higher on the upper levels but still ok. The complex had also a swimming pool and fitnes... More

I stayed here last year with no real issues. The apartment was clean but the residence itself was really lacking. This year was a whole new experience - the WORST! One of our keys being to another room. I called the number on our email confirmation from Elite city stays but,lines were busy left a message. No return call left... More