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Premier Inn Bridgend - M4, Jct 35

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Pantruthyn Farm | Mid Glamorgan, Pencoed CF35 5HY, Wales
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Premier Inn Bridgend - M4, Jct 35
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Premier Inn Bridgend - M4, Jct 35
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221 reviews from our community

Traveler rating
    137
    66
    9
    2
    7
See reviews for
88
63
10
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
  • All months
    (221)
  • Mar-May only
    (51)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (52)
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I can't speak for the other rooms, but room 33 has a mattress with no topper and the springs stick into your back. I did ask to be moved, however, they were fully booked. Instead they offered to cover my mattress with a quilt. Then I recieved a letter saying how happy they were with their mattresses and that all... More 

Review collected in partnership with premierinn.com

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1 review
5 of 5 stars Reviewed 3 weeks ago

Always receive a warm welcome when staying here. The staff are always very helpful. Room always clean and well-prepared. Room was a bit warm on arrival this time bit a quick fiddle with the controls sorted that out quickly.

Review collected in partnership with premierinn.com

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Maureen_Orchard, RECEPTION at Premier Inn Bridgend - M4, Jct 35, responded to this review

Dear Guest People lead busy lives nowadays , so I particularly appreciate your taking the time to submit your comments about your stay with us here at Premier Inn, Pencoed. This is a family friendly hotel and our guests are often surpised and delighted by the large and airy rooms which can accommodate a family of five - that is,... More 

London, United Kingdom
Top Contributor
92 reviews 92 reviews
89 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is about a 1 minute drive from M4 J35 and on arrival late on a Friday evening there were plenty of spaces in the car park. T As well as the attached restaurant, there is also a McDonalds next door to the hotel, but nothing much else. The reception staff were friendly and helpful and the room was... More 

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Norfolk UK
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here lots of times, it is easy to get to, very comfortable & staff always friendly & helpful. With the offers, good night guarantee & great breakfast it really is a great place to sta. With the free wifi now available it really is good value

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Derby, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

After my mistake on the website, which booked me into the wrong hotel (the site selected their nearest available hotel when my chosen one was full) the staff at this hotel refused to cancel the booking (and transfer it to a more convenient hotel in their chain), so I had to stay in this area which is forty miles out... More 

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WhitbreadHotels, Online Customer Services at Premier Inn Bridgend - M4, Jct 35, responded to this review

Hi toom1912 Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed... More 

Staines, United Kingdom
Top Contributor
79 reviews 79 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great value hotel. My first stay in a Premier Inn for years and tears. Worth every penny. Excellent comfortable bed, clean room, huge fresh breakfast, plenty of parking and a Harvester Restaurant next door for supper. Will definitley go again.

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Wrexham, United Kingdom
2 reviews
5 of 5 stars Reviewed March 16, 2015

Awesome little hotel very clean excellent food especially breakfast nice rooms very comfy bed restaurant was excellent and well presented staff were awesome especially Lauren and she was funny too and very down to earth

Review collected in partnership with premierinn.com

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Hayes, London, UK.
Contributor
19 reviews 19 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 11, 2015

I've had to rate this Premier Inn as average for how it was let down at breakfast. We were just doing a 1 night stop over seeing friends in Pencoed, travelled up from London. Room - fantastic! Clean, spacious, comfy bed and pillows (although bed quite firm), adequate shower and bath, TV channels good and tea & coffee making facilities... More 

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UK
Contributor
15 reviews 15 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 2, 2015

Very handy for the M4. Nice warm welcome from the person manning the front desk. Room ok. Bathroom could do with a little updating by replacing the tiles and having a mixer tap as the hot water from the hot tap was very hot. Tried out the nearby restaurant after reading mixed reviews about it. Although it did take a... More 

Review collected in partnership with premierinn.com

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Maureen_Orchard, RECEPTION at Premier Inn Bridgend - M4, Jct 35, responded to this review

Dear Guest This is excellent feedback indeed! 'The Best Premier Inn'....absolutely wonderful of you to say so! You probably noticed that the staff are very warm and friendly and appear happy in their roles - whether it's housekeeping or Reception! Well we are a happy bunch - and guest feedback like yours makes us extremely proud. We all try to... More 

durham
Top Contributor
76 reviews 76 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 2, 2015

This hotel like all Premier inns does exactly what it says n the tin. A good nights' sleep in pleasant surroundings at a fair & reasonable price. The adjoining pub/restaurant offers meals of good value & choice, also an excellent full English breakfast.

Review collected in partnership with premierinn.com

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Maureen_Orchard, RECEPTION at Premier Inn Bridgend - M4, Jct 35, responded to this review

Dear Guest Sincere thanks for your kind review. I am so pleased to hear that you slept well on our Hypnos bed and that you appreciate the spacious and pleasant rooms here at Premier Inn, Pencoed. Guests are assured of a warm welcome and as each Premier Inn has its own on-site eatery - ours is a Table Table -... More 

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