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Holiday Inn Express Hotel & Suites Millington-Memphis Area

2.5 of 5
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5090 Copper Creek Blvd., Millington, TN 38053
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Holiday Inn Express Hotel & Suites Millington-Memphis Area
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Ranked #3 of 7 Hotels in Millington
A recent review
5 of 5 stars reviewed 6 days ago
552allens Benton, Arkansas
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80 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Benton, Arkansas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Me and my wife stayed there when I ran the Navy 10 NM race. The rooms were very clean and the hotel was quiet. They have a late checkout that allowed me to go back to room and take a nap after the race. I highly recommend staying here.

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A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

Room was clean. Weird odor in the hallway. The laundry facility was out of order. Breakfast was very good. Pool was nice but wish they had a jacuzzi. Workout facility a plus. Not far from Beale street about 20 minute drive. Staff was friendly and helpful

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Millington-Memphis Area, responded to this review

Dear A TripAdvisor Member, Thank you for taking the time to post a candid review of our property during your stay. We are glad you found our staff friendly and helpful, regarded our rooms to be clean and breakfast to be very good. On the other hand, we sincerely apologize if the laundry facility was out of order and weird... More 

Rochelle
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

You just get the feeling that the paint is covering up so many problems. We found weird auto parts in our room, some kind of gasket? My son and his fiance' found a cockroach in their BED. Miguel took a night off their stay when they showed him the cockroach. The housekeeping left a note on the door saying they... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Millington-Memphis Area, responded to this review

Dear Sissy Z, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product. It is regrettable to hear that we failed to provide an excellent accommodation because of the problem with room cleanliness and unsatisfactory housekeeping services. Please accept our sincere apologies for any discomfort... More 

Auburn Hills, Michigan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was selected for our Memphis family reunion. Staff was friendly, rooms were clean, bed was comfortable, limited cable channels. The suite was open, no separate bedroom area with one TV. Hot breakfast was adequate, turkey sausage appreciated and the kids liked the pancake in a minute machine. Enfused water and cookies in lobby area. Fitness center and indoor pool.... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed June 27, 2015 via mobile

Checked in staff friendly. Room hot humid, smelled! Went to go to bed cockroach on bed. Pulled back bedspread little ones in bed.. We are IHG platinum highest level never have we experienced this.. Would not recommend. We were moved quickly to another room bedside table wasn't wiped off..

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Millington-Memphis Area, responded to this review

Dear Herronmarc, Thank you for taking the time to write a review of our hotel. First of all, I am glad that you found our staff friendly. However, it is truly regrettable that you were not fully satisfied with your stay and I apologize for any inconvenience you may have experienced. We would like to have the opportunity to regain... More 

Clarksville, Tennessee
Level Contributor
468 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 438 helpful votes
2 of 5 stars Reviewed June 23, 2015

We should have requested another room. However, we did not notice that the room was not clean until after dinner and we were too tired to move. The bathroom was clean and I hope our bedding was also. But....there were items in the refrigerator left over from the previous guest. The microwave had a spill in it. The ice bucket... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Millington-Memphis Area, responded to this review

Dear MaryannF650, Thank you for taking the time to express your thoughts and concerns about your stay. It is nice to know that you had a good breakfast experience with us. However, I'd like to extend my apologies if the housekeeping service was a disappointment. Please be assured that your valuable feedback will be passed on to our team to... More 

Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 11, 2015

My husband and I stopped here on our way to Nashville and enjoyed it. Nice, clean hotel. Friendly staff (love Page), comfy bed and delicious cookies and fruit water! The breakfast was also an impressive variety. The only complaint I have was the odor outside of the building. It smelt like a dumpster. If we're back through Millington, we will... More 

Was this review helpful? Yes 1
Rockledge, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

This hotel was very clean. The staff was friendly. The breakfast was very good with many options from yogurt, fruit, cereal, eggs, sausage & gravy and biscuits. The only issue I had was the noisy refrigerator. It wasn't really worth mentioning to the staff because they probably were like that in other rooms. I would stay at this location again... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 29, 2015

Checked in to the hotel as a walk in. The front desk person was friendly and assigned me a room. The second floor had a unpleasant odor as did the room, which had a very stong air freshener smell. While in the restroom, a cockroach scurried across the floor from a small crack behind the toilet. I called and requested... More 

Was this review helpful? Yes 1
Eddie G, General Manager at Holiday Inn Express Hotel & Suites Millington-Memphis Area, responded to this review

Thank you for taking the time to tell us how we can improve our guest's experience. We hope to see you back at the Holiday Inn Express Millington. More 

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