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Old Kings Arms Hotel

Certificate of Excellence
13 Main Street, Pembroke SA71 4JS, Wales
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Old Kings Arms Hotel
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At a glance

86%
Positive reviews?
KEY AMENITIES
Room Service
Free Parking
Restaurant
Bar/Lounge
Free Breakfast
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Old Kings Arms Hotel
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    69 Reviews from our TripAdvisor Community

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    Traveler rating
      35
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    6
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (14)
    Date | Rating
    • English first
    • French first
    • German first
    • Swedish first
    • Any
    English first
    • All months
      (69)
    • Mar-May only
      (24)
    • Jun-Aug only
      (24)
    • Sep-Nov only
      (15)
    • Dec-Feb only
      (6)
    All months
    Gillingham, United Kingdom
    2 reviews
    4 of 5 stars Reviewed 1 week ago

    A short stay part of a business trip only ate breakfast in the hotel, which was very good. The staff were friendly. Spent a while late in the evening chatting with the friendly barmaid, whilst I had a nightcap. The bed was comfortable and I slept well room temperature was just right. The hotel is located on the main street... More 

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    Erskine, United Kingdom
    Level Contributor
    10 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    5 of 5 stars Reviewed 1 week ago via mobile

    I was on a business trip and stayed for four nights, my room was modern with a large comfortable bed , the hotel restaurant food was outstanding with friendly staff , I look forward to staying here again.

    Was this review helpful? Yes
    Folly Beach, South Carolina
    Level Contributor
    11 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    The Old Kings Arms is well situated just steps from the castle entrance. The room was comfortable, the staff helpful, and the included breakfast was hearty and promptly served. There is a cooperative grocery store directly across the street and many cute shops within the block. I would stay there again and can highly recommend it.

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    Haverfordwest, United Kingdom
    1 review
    5 of 5 stars Reviewed June 13, 2015

    Having lived in Pembrokeshire most of my life I can't believe that tonight was my first time eating here. Venison steak was perfectly cooked, with amazing garlic potatoes that were , unlike many places , not shy on the garlic!!! Outshone by the dessert though....the best créme brûlée flavoured with baileys I have ever tasted. Great service , great atmosphere,... More 

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    Level Contributor
    48 reviews
    18 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    4 of 5 stars Reviewed June 4, 2015

    Stayed here for 2 nights as a base to explore the local area. The hotel is in the centre of town and was probably an old coaching inn. The main building is very old and a bit rambling. We stayed in the newer extension at the back which didn't have any of the drawbacks of old buildings such as creaky... More 

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    Level Contributor
    7 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    5 of 5 stars Reviewed May 31, 2015

    Stayed for two nights on business. Very warm welcome and excellent service. Room 24 good size and quiet. Breakfasts very good, hot and plentiful. Had dinner there first evening. Very well cooked local produce. Would stay there again if in the area.

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    London, United Kingdom
    Level Contributor
    33 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 36 helpful votes
    3 of 5 stars Reviewed May 30, 2015

    Friends and I went in here for a drink during the daytime. As this pub sits in the centre of a road of shops the pub was quite busy. There was only one bar man serving and it appeared he was serving two areas of bar. The pub was far too busy for just one barman and this meant that... More 

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    Ramat Yishay, Israel
    Level Contributor
    8 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed May 28, 2015

    Booked a room for 1 night over the web. The Managing staff was very nice and assisted me with planning my visit to the area, with good advice and a smile. The room was nice (but don't count on the view from the window), and very comfortable for work-break (the Wifi is free and with good coverage throughout all the... More 

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    Pontypridd
    Level Contributor
    25 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    3 of 5 stars Reviewed May 22, 2015

    The pub was busy which is a good sign of a popular establishment. Didn't start too well when we were flatly ignored by a chap called "Geordie" as we stood by reception as he read an A4 diary and then walked off . A barman popped in and was helpful. Room is slightly dated but comfortable and clean. Velour and... More 

    Was this review helpful? Yes 1
    KingsPembrokeWales, General Manager at Old Kings Arms Hotel, responded to this review

    We thank you for your comments (which were very fair), and we would like to explain the situation with one of our employee's. Whilst we endeavour to provide a good level of service at all times - sometimes we fall short, this time was one of those! We had late staffing issues which meant that we had to allocate staff... More 

    Wolverhampton, United Kingdom
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed May 21, 2015

    Just returned home after a very pleasant stay at the old kings arms in Pembroke, the staff were very helpful and polite and the room was excellent with one of the most comfortable beds I have ever slept in. We took our evening meal in the restaurant and were both impressed with the quality and service and the following morning... More 

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