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Old Kings Arms Hotel

Certificate of Excellence
13 Main Street, Pembroke SA71 4JS, Wales
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Old Kings Arms Hotel
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66 Reviews from our TripAdvisor Community

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Traveler rating
    33
    23
    7
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6
27
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
  • All months
    (66)
  • Mar-May only
    (24)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (6)
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Haverfordwest, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Having lived in Pembrokeshire most of my life I can't believe that tonight was my first time eating here. Venison steak was perfectly cooked, with amazing garlic potatoes that were , unlike many places , not shy on the garlic!!! Outshone by the dessert though....the best créme brûlée flavoured with baileys I have ever tasted. Great service , great atmosphere,... More 

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Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights as a base to explore the local area. The hotel is in the centre of town and was probably an old coaching inn. The main building is very old and a bit rambling. We stayed in the newer extension at the back which didn't have any of the drawbacks of old buildings such as creaky... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for two nights on business. Very warm welcome and excellent service. Room 24 good size and quiet. Breakfasts very good, hot and plentiful. Had dinner there first evening. Very well cooked local produce. Would stay there again if in the area.

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London, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Friends and I went in here for a drink during the daytime. As this pub sits in the centre of a road of shops the pub was quite busy. There was only one bar man serving and it appeared he was serving two areas of bar. The pub was far too busy for just one barman and this meant that... More 

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Ramat Yishay, Israel
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2015

Booked a room for 1 night over the web. The Managing staff was very nice and assisted me with planning my visit to the area, with good advice and a smile. The room was nice (but don't count on the view from the window), and very comfortable for work-break (the Wifi is free and with good coverage throughout all the... More 

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Pontypridd
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 22, 2015

The pub was busy which is a good sign of a popular establishment. Didn't start too well when we were flatly ignored by a chap called "Geordie" as we stood by reception as he read an A4 diary and then walked off . A barman popped in and was helpful. Room is slightly dated but comfortable and clean. Velour and... More 

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KingsPembrokeWales, General Manager at Old Kings Arms Hotel, responded to this review

We thank you for your comments (which were very fair), and we would like to explain the situation with one of our employee's. Whilst we endeavour to provide a good level of service at all times - sometimes we fall short, this time was one of those! We had late staffing issues which meant that we had to allocate staff... More 

Wolverhampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 21, 2015

Just returned home after a very pleasant stay at the old kings arms in Pembroke, the staff were very helpful and polite and the room was excellent with one of the most comfortable beds I have ever slept in. We took our evening meal in the restaurant and were both impressed with the quality and service and the following morning... More 

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Christchurch, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 15, 2015

Very welcoming on arrival - car park at the rear which was one of the main reasons for staying. Excellent service and helpful with early check-out. Nice draught beer selection and good pub grub restaurant. Will stay again when down that way.....

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Solihull, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 10, 2015

Stayed for two nights and were delighted with this choice of hotel. Room was perfect, beds extremely comfortable, TV, Wi-Fi and tea and coffee facilities, plenty of wardrobe and cupboard space. Good bathroom with bath and shower, toiletries supplied. Room located to the rear of the hotel was very quiet with views over the countryside. Convenient location in town centre.... More 

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Upton upon Severn, United Kingdom
1 review
5 of 5 stars Reviewed May 6, 2015

Were welcomed o arival by a smiley friendly face , shown to a lovely room , clean comfy bed , very quiet , went for a walk around the castle , tried the Indian next door which was excellent and cheap , returned to the hotel had a few pints with a friendly bar man , they had 4 guest... More 

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