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Hampton by Hilton Newport East

#1 of 2 Hotels in Magor
Certificate of Excellence
3.0 of 5
Hotel website
M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
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Hampton by Hilton Newport East
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Ranked #1 of 2 Hotels in Magor
Certificate of Excellence
A recent review
5 of 5 stars Reviewed February 6, 2014
Joddie L Cardiff, United Kingdom
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705 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton by Hilton Newport East
See the most recent reviews
Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed February 6, 2014

Had a very pleasant stay in Hampton by Hilton Newport,very saticefied and will be happy to stay again soon. Would highly recommend,room quality/facilities great. All in all by far the best hotel I have stayed in,in the UK!

Review collected in partnership with Hampton

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roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you very much for your kind words, Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector. The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of... More 

2 reviews
5 of 5 stars Reviewed January 29, 2014

Excellent, clean and friendly. we stay here from time to time, my son cycles on the velodrome in newport, this hotel is a little further away than some but we feel it is worth it. Breakfast is fantastic and free!

Review collected in partnership with Hampton

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roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your views, We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities.... More 

Colchester, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed January 24, 2014

I was staying here for one night with my work colleagues prior to a works conference at the Celtic Manor. There was eight in our party and a table was booked for 8pm. We arrived at different times but placed our food orders.......well, I call it food but!! Burger orders were placed with a pizza and a couple of chilli... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you very much for your review. Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector. The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of the... More 

Blandford, United Kingdom
1 review
5 of 5 stars Reviewed January 22, 2014

We booked this hotel as our son and his future wife had a wedding in the area. The hotel provided an excellent place for all family and friends to stay together. The hotel staff were extremely accommodating and helpful, from storing all the bouquets to making sure everyone had everything they needed for breakfast, and servicing the rooms when it... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your views, We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful and very encouraging to all the team. All the comments I receive are discussed with the whole team as we strive to learn from every response in order... More 

Grantham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 15, 2014

Firstly I had not realised Hampton was Hilton's version of budget hotels. It's not at all representative of the name. I arrived just before 9pm on business and was rather mortified to find there was no restaurant just a bar, offering a 3 types of burger or several salads. Not fancying a burger (otherwise I would have gone to mcdonalds... More 

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roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you for your constructive comments. We are very proud of our hotel and the service we always endeavour to deliver. It is true the Hampton brand does not offer formal dining facilities, but we always try to offer a range of dishes for customers who are not looking for the full restaurant experience, and we do offer advice and... More 

A TripAdvisor Member
4 of 5 stars Reviewed January 15, 2014

I have stayed at this hotel over the last few months now and it offers great value in modern surroundings and generally and queit hotel. A bit in the middle of no where and the beds are very firm but otherwise very good.

Review collected in partnership with Hampton

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your views , We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. I am pleased to say, we have now introduced free Wi-Fi throughout the Hotel as another benefit to our guests. Please come and see us again soon.... More 

Congleton, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 15, 2014

I stayed at this hotel this week on business and could not have been happier with the experience. On arrival the booking in procedure was effortless & the staff very helpful & pleasant. My room on the 3RD floor was very modern, exceptionally clean & well prepared. I ate in the hotel in the evening & at breakfast & the... More 

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roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you so much for this review, We opened 3 years ago and I am pleased you comment on it still looking like new as we take great care in the upkeep and maintenance of the Hotel. We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and... More 

Essex
Contributor
17 reviews 17 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 13, 2014

Good value hotel if you are only staying one night. Everything is very new and clean and the rooms are decorated to a good standard. One design feature we were not a fan of is that there is a sliding door for both the wardrobe and bathroom and you can only have one closed at a time, ie) only wardrobe... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your views, we try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities.... More 

Blackburn, United Kingdom
1 review
5 of 5 stars Reviewed January 13, 2014

Good stay, excellent value, good location, friendly staff. Breakfast quick and efficient, dinner service bar meals was good. I would reccomend this as a place to stay in SE Wales with access adjacent to the M$ mortorway within two minutes of the hotel. Local amenities in Magor are good.

Review collected in partnership with Hampton

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you very much for your kind words, Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector. The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of... More 

Bideford, United Kingdom
Top Contributor
59 reviews 59 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 10, 2014

Okay, lets get the good bit our first, the rooms are clean, modern and for an overnight stay you will be quite pleased. It is better than a premier Inn or a travel lodge. Getting a reservation however will get you subjected to a "special offer" which is the equivalent of a time share pitch. I can't stand it! Every... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you very much for your review. Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector. The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of the... More 

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