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Hampton by Hilton Newport East

#1 of 2 Hotels in Magor
Certificate of Excellence
3.0 of 5
Hotel website
M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
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Hampton by Hilton Newport East
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Ranked #1 of 2 Hotels in Magor
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
TimBearUK Mold, United Kingdom
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695 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mold, United Kingdom
Top Contributor
67 reviews 67 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The Hampton product in the UK is nothing like that in the USA, however it's perfectly OK. The rooms aren't huge but are serviceable and well appointed, the A/C works which is unusual in the UK in my experience, the breakfast was actually way better than the American product. All in all a good place to stay.

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Kettering, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely clean hotel have stayed twice, lost my reservation first time but did sort it. Staff friendly rooms clean. Breakfast very good but Bar Meals OMG Burger and chips was Burger and 4 chips in a small presentation frying pan, the portions are small and pricey. Going third time in July as a good hotel but their portions are making... More 

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Pontypridd, United Kingdom
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall very good. Quick check in, clean and tidy room, small gym, and adequate breakfast. Perfect really for anyone o business in the area. My room faced the M4 motorway but was very quiet, all the fixtures and fitting were in good working order, although I had never seen complimentary toiletries attached to the wall before. The gym was small,... More 

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed in the family room, the staff were friendly and very helpful. The breakfast was fantastic, you spoiled for choices, in fact one of the best. I would really recommend this hotel to anyone. However, it could have been helpful if family rooms had cot bed, it was a bit trick to sleep for those families with children under the... More 

Review collected in partnership with Hampton

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1 review
2 of 5 stars Reviewed 6 days ago NEW

Hotel itself is perfectly nice,rooms very clean and facilities as you would expect. However if you are looking to fill your weary tummy after a long day on the road..FORGET IT!! they seem quite happy to charge full price for main courses,but the portions are the size of a small starter. Come on guys lets get in the real world... More 

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roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your review, We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities.... More 

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed overnight whilst helping out on a diving course in nearby Chepstow, great value and I would highly recommend, very good buffet breakfast, excellent rooms vry clean and the staff extremely helpful.

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roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for your comments. We recognise there is an awful lot of competition in our market place, so we always endeavour to offer the best level of service and hospitality we possibly can. Our Hotel is proud to be part of the new Hampton by Hilton brand to the UK, offering free Wi-Fi / free breakfast and an unrivalled... More 

Portsmouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here three times now and it's a really handy modern hotel the only downside is if you want a decent evening meal you have to go out as the in house options are very limited (I would recommend the Blue Cumin Indian restuarant in Magor village)

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roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your wonderful review, we try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and... More 

Wantage, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel - the rooms are very spacious and fantastic shower. Although very near to motorway the traffic didn't disturb us. The reception staff were very helpful -helping with directions and recommending places to visit. Breakfast first class and always plenty of choice and all very hot. The beds very comfortable and plenty of clean towels, We will be back... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your wonderful review, we try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and... More 

Gravesend, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here approx. 6 times. It is always clean and comfortable. The staff are friendly and a helpful. Good selection at Breakfast and some very tasty light meals available during the day and evening. The hotel is very quiet seeing as it is close to Magor exit of the M4. Good location for South Wales and the Wye... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for your lovely comments. It was a pleasure to look after you. Our Hotel is proud to be part of the new Hampton by Hilton brand to the UK, offering free Wi-Fi / free breakfast and an unrivalled 100% guarantee for every stay, plus our own unique level of service we call 'Hamptonality' ‘Sawyers Bar & Grill is... More 

Bournemouth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, well furnished hotel with a good breakfast and spacious comfy rooms. Excellent value and didn't hear a sound from the motorway. Free wifi too which other chains haven't yet introduced. Would definitely stay here again.

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you very much for your kind words. Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector. The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of... More 

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