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Hampton by Hilton Newport East

#1 of 2 Hotels in Magor
Certificate of Excellence
3.0 of 5
Hotel website
M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
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1 room 1 adult
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Hampton by Hilton Newport East
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890 Reviews from our TripAdvisor Community

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Oxford, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Unfortunately I had an experience with several cleanliness issues. The management admitted that they had problems with the third party company that they were using. I had previously stayed here before with no problems, but the issues I came across on this occasion were beyond acceptable. On complaining all the issues were not accepted and recognised which is a shame.... More 

Helpful?
Thank Loveheart23
Harrow, United Kingdom
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

i have stayed here many times and for the price it is excellent value. The staff are polite and helpful and the lounge area very comfortable with a 24 hour bar. The bedrooms are exceedlingly comfortable although the last couoke of times i have noticed that the duvets are getting a little lumpy and need replacing. The breafkast is passable... More 

Review collected in partnership with Hampton

Helpful?
Thank carofree
UK
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I booked this on the strength of reviews here and on hotels.com. It is very handy for the M4, clean and new, but £69 is a bit steep for what it is, so I would not rush to return, mainly for the following reasons: noise of the M4 disrupts sleep (shrunken window seals don't help), the breakfast is not the... More 

Helpful?
Thank Zerodeltawhisky
Haywards Heath, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Despite being located beside a motorway and near a service station did not really have much negative impact for this hotel. In fact it made travelling to and from other locations easy. Excellent soundproofing and good a/c in the rooms helped with room comfort. Overall a very pleasant stay, and I would stay in this hotel again.

Review collected in partnership with Hampton

Helpful?
Thank Stevesmith747
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for your kind review . Its always a great boost to my team and I to receive encouraging feedback. Thank you for coming to stay with us please come and see us again soon Roger Goldsworthy General Manager More 

coulsdon, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

my stay was excellent no complaints was very good value will stay there again when the need arises. its very close to where my business takes me on occasion very accessible from the Motorway. The staff are very pleasant & helpful the rooms clean & tidy & very comfortable perfect for my neeeds

Review collected in partnership with Hampton

Helpful?
Thank Stuart F
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your wonderful review, we try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and... More 

Glasgow, United Kingdom
Level Contributor
73 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Good location just of M4 - easy to access and lots of parking. Modern building which felt clean and fresh. Room perfectly adequate for an overnight trip - double bed and sofa bed in the room. Bar/Restaurant on the ground floor serving a small selection of snacks. Reception staff were not the most welcoming but the bar staff did show... More 

Helpful?
Thank GLASGOWCHILL
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

More 

1 review
5 of 5 stars Reviewed 1 week ago

Lovely hotel still like new have stayed several times in the past and will continue to go back. The rooms are spotless everything is well deigned and works. There was no noise from other guests. The breakfast is good quality with a wide range. Overall excellent value for money.

Review collected in partnership with Hampton

Helpful?
Thank 734karls
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you so much for this very kind review. Its hard to believe we have been open over 5 years now. My team have a passion to not only look after all our guests ,but also to keep the Hotel pristine. As so many of us have been here since we opened, pride plays a big part in how we... More 

Bracknell
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel for my family and a friend as we wanted a cheap but nice weekend away. It was ideal, very friendly staff (in fact our room was ready for us to check in early so we did this on our way into Cardiff) and most of what you want in an hotel. The hotel is just off... More 

Helpful?
Thank Jobi13
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your very kind review, we try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service... More 

Cebu
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great staff and value for money. Located off M4, easy to find, plenty of parking.The room was comfortable and clean. The breakfast was a hot buffet and included in the room rate, surprisingly good. Will stay again!

Review collected in partnership with Hampton

Helpful?
Thank Johncampbell12013
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities and it is always great to receive positive and constructive feedback... More 

mansfield
Level Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Situated just off the M4 you can hear some traffic noise in the room. As this is a fairly new hotel rooms were clean and in good condition, spacious enough to have a comfy seating area and work space. Modern bathroom with good lighting, shower only which wasn't particularly powerfull. Breakfast and wifi included. Hot breakfast not even warm, good... More 

Helpful?
Thank nicole c
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your wonderful review, we try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and... More 

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