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Hampton by Hilton Newport East

#1 of 2 Hotels in Magor
Certificate of Excellence
3.0 of 5
Hotel website
M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
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Hampton by Hilton Newport East
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Ranked #1 of 2 Hotels in Magor
Certificate of Excellence
A recent review
3 of 5 stars reviewed 5 days ago
DrinksfromWales Cardiff, United Kingdom
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754 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (195)
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Cardiff, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here to attend an event in Chepstow Racecourse so great for events there. Rooms are clean and functional - though the first room we were given had a broken bathroom door - we were moved. No issues other than you can't open any windows in the hotel which I hate... they did provide a fan (small)..... Apparently the doors... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your views, We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities.... More 

South Wales
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Considering that we paid 55 pounds per room, this hotel presented fantastic value for money. Clean, spacious and new bedrooms with spotless bathrooms, free wifi, good quality bedding and towels. No baths, but adequate stand alone showers, acceptable self service breakfast. Lots of free parking. You need a car to get here and to explore the area as it is... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for your very kind comments. It was a pleasure to look after you. Our Hotel is proud to be part of the new Hampton by Hilton brand to the UK, offering free Wi-Fi / free breakfast and an unrivalled 100% guarantee for every stay, plus our own unique level of service we call 'Hamptonality' When you next come... More 

Rotherham, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed multiple times, excellent hotel and great service. Decent breakfast and great value for money. A couple of thngs that can be improved from a setup/operations point of view are dinner (suggest keep only what it does well e.g. salad, pizza and do away with the rest) and natural ventilation (due to it being close to motorway window panels are... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you so much for this great review, We have now been open nearlry 5 years and I am proud to say the Hotels looks like new. We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create Please... More 

Eastbourne, England
Level Contributor
218 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hampton by Hilton brand seems to offer good accommodation with the bonus of a "free" breakfast. Newport certainly delivers. Check-in was friendly and efficient. The room itself was well equipped with plenty of electrical points. Bed was comfortable. There were tea and coffee making facilities. The bathroom (shower but no bath) was well laid out. WiFi included in cost... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for your comments. We recognise there is an awful lot of competition in our market place, so we always endeavour to offer the best level of service and hospitality we possibly can. Our Hotel is proud to be part of the new Hampton by Hilton brand to the UK, offering free Wi-Fi / free breakfast and an unrivalled... More 

Bodmin, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at the Exeter one several times and always spot on.we wanted a few days away so booked the Newport hotel. At first sight the location didn't look great, on the motorway outside of Newport/Magor.on arrival we were greeted by a friendly receptionist and without knowing the manager. Both made us feel at ease and went through everything... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your wonderful review, we try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and... More 

Level Contributor
100 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a regular of this hotel it has always been a pleasure to come to, it is ideally located next to the m4 for a quick pit stop and Cardiff is only 30 mins away in the car. Staff are always friendly and organised, the rooms are always clean and modern. You can either eat in the hotel for a... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for your lovely comments. It was a pleasure to look after you. Our Hotel is proud to be part of the new Hampton by Hilton brand to the UK, offering free Wi-Fi / free breakfast and an unrivalled 100% guarantee for every stay, plus our own unique level of service we call 'Hamptonality' When you next come back... More 

Newcastle and Gateshead, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an excellent property in a great location for Newport, Cardiff and Bristol (great value for visiting the west of Bristol compared with the available hotels on that side of the bridge even when taking the bridge tolls and fuel costs!). Very friendly and professional staff, well equipped, comfortable rooms.The complimentary breakfast is good although my only criticism would... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your views, We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities.... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

"Ok" summarizes this hotel. Modern and clean but not a lot of character. Only a few in the bar but because of flooring and high ceilings it was quiet noisy in the seating area. Very quiet room however and large enough for the 3 that were staying. Breakfast was generous with lots of choice - traditional full english to make-your-own... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you so much for this great review, We have now been open nearlry 5 years and I am proud to say the Hotels looks like new. We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create Please... More 

Bournemouth, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Whilst the Hampton by Hilton doesn't offer the full range of facilities found in a Hilton hotel, it still offers high standards of comfort, cleanliness and service one expects from Hilton. My room offered small settle, tv, tea and coffee facilities, iron and a smart shower room. A good selection of breads, pastries, cereals, hot dishes were offered for breakfast.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for your very kind comments. It was a pleasure to look after you. Our Hotel is proud to be part of the new Hampton by Hilton brand to the UK, offering free Wi-Fi / free breakfast and an unrivalled 100% guarantee for every stay, plus our own unique level of service we call 'Hamptonality' When you next come... More 

Chichester, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed here several times. My choice of hotel when travelling into Wales for an overnight stay. Clean, welcoming and very reasonably priced. Staff are always helpful, breakfasts offer a great range and parking is plentiful

Review collected in partnership with Hampton

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your views, We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities.... More 

Hotel Review Summarization

What travelers say

  • Very good(10)
  • Complimentary breakfast(8)
  • Very clean(6)
  • Sofa bed(5)
  • Good value(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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