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Hampton by Hilton Newport East

#1 of 2 Hotels in Magor
Certificate of Excellence
3.0 of 5
Hotel website
M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
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1 room 1 guest
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Hampton by Hilton Newport East
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781 Reviews from our TripAdvisor Community

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Traveler rating
    420
    259
    69
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
  • All months
    (781)
  • Mar-May only
    (195)
  • Jun-Aug only
    (255)
  • Sep-Nov only
    (181)
  • Dec-Feb only
    (150)
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London, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

We spent 3 nights in this hotel and the staff was very friendly and helpful. The bedroom was a bit small for two adults and two children but it was comfortable and clean, we just came back at night after a hard day climbing mountains! The value of the bedroom is excellent. We were not so keen on breakfast because... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your views, We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities... More 

Frome, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is clean and well presented. I had to change my booking with only 2 days to go and added my daughter. They managed to sort this out and put us in a family room and had it all ready for us. Good room, nice bathroom and toiletries. Complementary breakfast was lovely, good choice and lovely bread! There isn't much... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you so much for this great review, We have now been open nearlry 5 years and I am proud to say the Hotels looks like new. We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create .... More 

Sheffield, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We found this place to be very clean and well kept. The room is great for 2 - sofa and chair, even a double shower. A helpful small touch is that you can set the shower temperature before you get wet! It's good to have breakfast included, and it's a long time slot too. For me, the downside was that... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your wonderful review, we try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

HIghly recommend this hotel for both quality and value. Staff are excellent and always welcoming. Rooms fresh, clean and up to date. Perfect stop off hotel. Excellent breakfast included in price. This is good value for lone travellers, could and especially families.

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for your comments. We recognise there is an awful lot of competition in our market place, so we always endeavour to offer the best level of service and hospitality we possibly can. Our Hotel is proud to be part of the new Hampton by Hilton brand to the UK, offering free Wi-Fi / free breakfast and an unrivalled... More 

Dukinfield, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

As a small family 2 adults and a toddler we asked for a travel cot to be provided in our room which it was on arrival. After reading some reviews we were a bit unsure of what we was going to find but we were pleasantly surprised! The rooms were perfectly adequate for what we used it. Sleeping and showering!... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for your lovely comments. It was a pleasure to look after you. Our Hotel is proud to be part of the new Hampton by Hilton brand to the UK, offering free Wi-Fi / free breakfast and an unrivalled 100% guarantee for every stay, plus our own unique level of service we call 'Hamptonality' When you next come back... More 

Parma, Italy
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We booked this hotel due to it's close position to a wedding we were attanding and the price seemed very reasonable. First appearances are good, the hotel is clearly quite new, and at first glance our room looked very good, with a nice, well appointed bathroom. The problems started when we used the bathroom, below the sink and around the... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your views, We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities.... More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel in the middle of a strange little business/retail park, however the rooms were clean and comfortable &parking was plentiful breakfast is a buffet type with a good selection although a proper area to sit & eat breakfast would improve things staff were all friendly perhaps better for a business trip rather than a family break

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you so much for this review, We have now been open nearlry 5 years and I am proud to say the Hotels looks like new. We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create Please come... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is ok for 1 or 2 people staying 1 or 2 nights. We stayed as a family of 4 for 5 nights and weren't impressed. No storage at all in the room so we were unable to unpack our suitcase. There was a small space for hanging but not even 1 drawer. Very inconvenient. The room was also... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your wonderful review, we try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and... More 

Leicester
Level Contributor
89 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location just off the M4. Ideal location for Cardiff or Bristol. I have stayed here before. It is good valve for money. The hotel is still up to a great standard (like a new build), very clean rooms, the staff are friendly and very helpful. The free breakfast in the morning is very good with usual Hampton fayre. A... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for your lovely comments. It was a pleasure to look after you. Our Hotel is proud to be part of the new Hampton by Hilton brand to the UK, offering free Wi-Fi / free breakfast and an unrivalled 100% guarantee for every stay, plus our own unique level of service we call 'Hamptonality' When you next come back... More 

Madrid, Spain
Level Contributor
87 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
1 of 5 stars Reviewed 1 week ago

We wanted to spend one night here in order to visit Cardiff and surroundings. Although I had already paid the reservation, when we arrived around 14:00 we were told that the hotel was full and we could not stay there. They said the travel agency sent them the reservation "just 30 minutes before we arrived", which does not make sense... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Please accept my apologies for the issues you had with your booking, but this was something beyond our control. The American based agency that dealt with your booking had not been sending us confirmation of bookings. Confusingly they were sending bookings all over the country; we had reservations for Cambridge & Sheffield Hotels, and vice versa. We talked with the... More 

Hotel Review Summarization

What travelers say

  • Very good(10)
  • Complimentary breakfast(8)
  • Very clean(6)
  • Sofa bed(5)
  • Good value(3)
Questions? Get answers from hotel staff and past guests. Ask a question

117 photos of this hotel

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