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Hampton by Hilton Newport East

#1 of 2 Hotels in Magor
Certificate of Excellence
3.0 of 5
Hotel website
M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
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Hampton by Hilton Newport East
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Ranked #1 of 2 Hotels in Magor
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
AnotherEngineer Alcester, United Kingdom
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736 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stopped previously on 3 occasions for business, so I decided to take the wife here for a weekend 3rd & 4th July 2015 and what a serious let down. 1) Down graded us to a disabled room put still charged us for a Queen Accessible Room. No settee for us to sit and relax on, no bath as requested and... More 

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Alcester, United Kingdom
Level Contributor
211 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed in three Hampton Inns in the last week and they were identical - clean, comfortable and reasonably priced. This one is just off junction 23a of the M4 but in a quiet area. The snack in the evening was pretty average and the coffee machine (which would have ground the beans for each cup) was not working... More 

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here Easter weekend for one night as needed to go into Cardiff the following day. Cardiff itself was very expensive with it being good Friday and this was around 25 mins away. Hotel very good value for money. Very quiet and only a 10 minute drive into Newport - shops, restaurants etc. Room was a good size and... More 

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roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your very kind review, we try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service... More 

Sittingbourne, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

you will not be disappointed with a visit here, good comfortable hotel with all that you would need to make your stay comfortable, good service, reasonable breakfast included, easy access to Newport and Cardiff

Review collected in partnership with Hampton

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roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for your very kind comments. It was a pleasure to look after you. Our Hotel is proud to be part of the new Hampton by Hilton brand to the UK, offering free Wi-Fi / free breakfast and an unrivalled 100% guarantee for every stay, plus our own unique level of service we call 'Hamptonality' When you next come... More 

Eastleigh
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for a few days in mid June, the hotel is just off the motorway but Road noise is barely noticeable. Hotel is very nice, modern and stylish, staff were polite and helpful. We have a 6 month old baby and they provided an excellent cot for him, he had no trouble sleeping so that was a relief for... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your views, We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities.... More 

Wales
Level Contributor
65 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 1 week ago

Two years ago we thoroughly enjoyed a one night stay at the Hampton Inn at Lodi, California. This one night stay was our first experience of a Hampton Inn and Suites as they are called in the USA, we were very impressed not only with the bedrooms but also the complimentary breakfast which included fresh waffles. So when we needed... More 

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for taking the time to give us your very kind review, We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful. All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service... More 

Brighton
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Band the best tip I can give is to stay well clear of the 1st and 2nd floor, the gym is located on the first floor and is open from 6am -11pm when the equipment is in use you WILL be woken up!! that said the title of my review says it all.

Review collected in partnership with Hampton

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Many thanks for your comments. We recognise there is an awful lot of competition in our market place, so we always endeavour to offer the best level of service and hospitality we possibly can. Our Hotel is proud to be part of the new Hampton by Hilton brand to the UK, offering free Wi-Fi / free breakfast and an unrivalled... More 

dorset
Level Contributor
100 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night whilst on our way to North Wales. Very convenient as just off M4. Very smart room, comfortable bed. Clean and whilst it has the dispenser type toiletries, they had both shampoo and conditioner in the shower! We went to the nearby american diner which was nice too. The only real issue we had was that the room... More 

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roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you so much for this great review, We have now been open nearlry 5 years and I am proud to say the Hotels looks like new. We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create Please... More 

Sutton Coldfield, United Kingdom
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

As a fan of Hilton I chose Hilton Newport for a business visit to the town with my wife, we arrived at reception which was pleasant then it all went down hill from there, walking down the corridor there was the Travelodge Damp Smell the entire length and the decoration wasn't much better......... Got to the room, which was just... More 

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The Woodlands, Texas
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We slept very well in these comfortable beds. The breakfast was delicious. Our group had 4 rooms. Everyone felt well rested and ready to go in the morning. The hotel was very nice. It is a little tricky to find the hotel, but it is very convenient to main roads. Although very close to highways, the rooms are quiet.

Was this review helpful? Yes
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review

Thank you so much for this great review, We have now been open nearlry 5 years and I am proud to say the Hotels looks like new. We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create Please... More 

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