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All 2 Ruthin hotels

Ruthin Castle Hotel

4.0 of 5 Hotel   |   Castle Street, Ruthin LL15 2NU, Wales
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Ruthin Castle Hotel
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83%
Ranked #1 of 2 Hotels in Ruthin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Tuscanybound2011 Calgary, Canada
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907 reviews from our community

Traveler rating
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    259
    81
    45
    31
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566
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Calgary, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I were on vacation with another couple (from Australia) and we stayed one night at Ruthin Castle as a special treat and we loved it. We had the Prince Of Wales suite and our friends had the Jenny suite, both of which were outstanding. The beds were very comfortable and we all had a good nights sleep.... More

Was this review helpful? Yes
Northwich, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel delivers with regards to character & history but we had the worst nights sleep as the bed was rock hard perhaps it was an original medieval bed! Lovely meal in the restaurant although rather pricey. We did complain to reception about the bed but never received any communication after our departure. Wouldn't recommend this hotel for a romantic... More

Was this review helpful? Yes 2
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

I am very disappointed to read your trip advisor comments. We try our very best to resolve any issues raised as quickly and efficiently as possible. If I could please ask you to contact me at the Hotel I would like to discuss the issue you have raised further. Kindest regards David Collins More

Denbighshire
Contributor
18 reviews 18 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Using "Virgin Experience Gift Vouchers", a present from our Daughter, my Wife, our Son and his Wife, and I, visited The Ruthin Castle Hotel for Afternoon Tea last Saturday. Despite a large Wedding Reception taking place at the same time, plenty of Staff were on hand in the Hotel to cater for the "Afternoon Tea" clients like ourselves.We were met... More

Was this review helpful? Yes 3
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you so much for your kind comments its great to receive such positive feedback. your comments have been passed on to all our staff. It makes all the hard work and effort worth while for the entire team when we receive such positive feed back such as yours. We hope to see you again very soon. Kind Regards David... More

Reading, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights/3 days. Our room was 302 which was on the second floor. No lift was available during our stay, but this didn't bother us. I found the creaky stairs added to the castle, the sense of age. Our room had a lovely, comfortable, large bed in it. The decor a bit tired. The grounds and... More

Was this review helpful? Yes 2
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you so much for your kind comments its great to receive your positive feedback. we take all feedback constructively and we are constantly striving to improving the service, and the standard of our guest areas within the castle. We hope to see you again soon. Kind Regards David Collins More

Wrexham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the hotel last night and met friends for dinner which was excellent, nice choice on menu served on hot plates which is something that we both like to see. Bedroom lovely and very clean everywhere, lovely smell of polish on arrival, only one criticism is the cost of the drink seem to be very expensive, for example... More

Was this review helpful? Yes 5
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you so much for your kind comments its great to receive such positive feedback. We hope to see you again soon. Kind Regards David Collins More

Sandwich
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our daughters wedding reception was held at Ruthin Castle in August 2014. A beautiful venue,guests enjoyed wandering around the ruins and grounds. We had a helicopter land bringing the bride and groom which was well organised. The wedding breakfast was fantastic, marvellous food enjoyed and commented on by all the guests. Our rooms were beautiful, comfortable beds and quite spectacular... More

Was this review helpful? Yes 2
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you very much for your review on Trip Advisor, it is great to read you enjoyed such an amazing day celebrating your daughters wedding with us at the Castle. Your comments have been passed on to all the staff. We hope you will visit us again soon Best Wishes David Collins More

Lincoln, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for our 30th wedding anniversary break last week 25th August , everything from the time we arrived until we departed was first class, the room 124 they gave us was really special which made us feel like VIPs, the staff and the food was a credit to the hotel, we will be returning in the future for... More

Was this review helpful? Yes 3
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Congratulations on your 30th wedding anniversary and thank you for your kind comments and a great review on trip advisor I will certainly pass on your comments to all the staff. We hope you will visit us again soon Best Wishes David Collins More

Blackpool, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just visited the castle. Very comfortable, set in lovely grounds. The staff are wonderfully, food excellent with a good range of choice. The bar has a lovely atmosphere. The bedroom was second to none. We can't wait to go again.

Was this review helpful? Yes 5
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for your kind comments and a great review on trip advisor. Its great to read you have enjoyed your stay with us and we hope you will visit us again soon. Best Wishes David Collins More

manchester
Top Contributor
97 reviews 97 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The upkeep of this hotel must be phenomenal, but on first appearance seemed to be cutting corners. Went with Secret Escapes and expected a little luxury, but our room, 118, which overlooked the service area of the hotel, was small and very basic, apart from a lovely big bathroom, quite incongruous with the small size of the bedroom. There was... More

Was this review helpful? Yes 3
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

I was disappointed to read the various comments you made on your arrival at the Hotel We continually strive to improve all aspects of the Castle to deliver a higher standard of service to all our guest. I was however please to read that overall you enjoyed your stay with us and we do hope you will visit us again... More

england
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was bought here as a surprise by my husband. What a lovely character this place has got. We didn't arrive till evening time. After checking in we went into the library bar and had a sharing cheese platter which was simple but lovely (maybe put a few more crackers on for the amount of cheese, but to be fair... More

Was this review helpful? Yes 3
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you so much for your review on Trip Advisor, it is great to read you have enjoyed your stay with us and you enjoyed your treatment in the Spa. Your comments have been passed on to all of the team. Please ensure you come and visit again soon. Best regards David Collins More

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Additional Information about Ruthin Castle Hotel

Address: Castle Street, Ruthin LL15 2NU, Wales
Location: United Kingdom > Wales > North Wales > Denbighshire > Ruthin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ruthin Castle Hotel 4*
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Also Known As:
Castle Ruthin
Ruthin Castle Hotel Wales

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