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Ruthin Castle Hotel

Certificate of Excellence
Castle Street, Ruthin LL15 2NU, Wales
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Best prices for: 1 room 1 guest
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Ruthin Castle Hotel
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Ruthin Castle Hotel
Ruthin Castle Hotel
Ruthin Castle Hotel
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1,113 reviews from our community

Traveler rating
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    324
    111
    58
    40
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126
694
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle under lyme
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have visited Ruthin five times in four years.it is fantastic and such a pleasure to stay.The medieval banquets are such an amazing experience.But the quality of the rooms and surrounding town make it .......a little peace of heaven.

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Bradford-on-Avon, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Lovely surroundings even in the missle staff were attentive and courteous but not overbearing. Food excellent, rooms clean and well laid out, bathroom spacious, linnen crisp and clean. Superior wine and whisky We would strongly recommend a visit and

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Hereford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I had a wonderful time staying on both Saturday and Sunday night. The medieval banquet was excellent. the staff both served us and entertained the "Audience " throughout the evening. A thoroughly excellent evening was had by all. The Spa looked after my wife very well and she came back refreshed and happy. The Room was large... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

we stayed in the hotel for a nice relaxing weekend in wales. when we arrived the hotel looked stunning, check in staff very friendly. the room we had booked was small so asked if we could have an upgrade which wasn't a problem, this one was more to our liking with a great view. the only problem with the room... More 

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Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for your recent review, I am glad that the Castle staff looked after you and upgraded you when you were initially disappointed with the size of your room. We hope that you will return and stay with us in the future. More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night, really enjoyed the visit, staff were very friendly, the young man working in the bar was a credit to the hotel, the only downside was the lack of information in the rooms about the facilities at the hotel and attractions in the local area, the food was excellent.

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Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for your recent 5 star review. We truly appreciate you taking the time to provide feedback. We have introduced new guest compendiums in all of the bedrooms this week, we experienced a slight delay at the printers, hence them being absent from the room. I will pass your kind comments on to the bar staff. More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Lovely place, hidden away. Staff are all very friendly and happy to help. The room was of fair size, the bathroom was huge. The peacocks add a very nice touch to the grounds. We also went for a spa treatment - massage - which I would not use again. Quite pricey, and not very thorough, but overall would stay at... More 

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Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for your recent five star review. We appreciate all feedback and I will ensure I discuss your comments with the Spa Manager. We look forward to welcoming you back again in the future. More 

Wigan, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked a deluxe room but was given a suite (apparently just as good) the room was small, overlooking the drains and had birdcrap all over the windows, the walls had holes in and scuff marks everywhere, the mattress had a duvet wrapped round it to make it more comfortable for some reason, worst room I have ever stayed in, I... More 

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Windermere, United Kingdom
Top Contributor
52 reviews 52 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here a few times now and it never fails to delight. If your looking for swish, modern and glossy, this is not the place for you. If your in the mood for quirky with good old fashioned good service then this is the perfect spot. Large very individual rooms and very comfortable super king beds. An air of... More 

Was this review helpful? Yes 1
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank for you your recent review and for choosing to stay with us once again, we truly appreciate your business and look forward to welcoming you back in the future. More 

Dolgellau, United Kingdom
Top Contributor
61 reviews 61 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have stayed at this hotel on two previous occasions and enjoyed the calm, relaxing atmosphere. This latest visit was no exception. The staff is delightful , always ready with a smile and greeting and the establishment is generally very well run. Our room – 130 – was spacious and comfortable and there was a good supply of toiletries and... More 

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Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for choosing to return to the castle for the third time. I will ensure that your kind comments are passed on to staff. Please accept my apologies for the housekeeping issues you experienced, I appreciate you bringing these to our attention. We have recently introduced a Housekeeping audit process which will hopefully alleviate these issues going in to... More 

Wrexham, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 1 week ago

We enquired on Easter Sunday if it was necessary to book for Easter Monday, absolutely no need was the reply. We arrived at 1400 hrs, had a walk around the grounds/ruins which were quite pleasant, with peacocks and peahens wandering around, if you have a fear of birds don't go.At about 1420 we ordered drinks,some twenty five minutes later they... More 

Was this review helpful? Yes 3
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