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All 2 Ruthin hotels

Ruthin Castle Hotel

4.0 of 5 Hotel   |   Castle Street, Ruthin LL15 2NU, Wales
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Ruthin Castle Hotel
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Ranked #1 of 2 Hotels in Ruthin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
andrew_J_heard Cardiff, United Kingdom
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1,011 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff, United Kingdom
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for one night while on a work trip. The building is an extremely impressive Castle and is set in a gorgeous part of the world and does not disappoint when you arrive. Upon arrival check in was fast and the night porter (we arrived late) was extremely polite and attentive. The room itself (210) was large tidy... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I was taken here as a little weekend break for my birthday. We only spent one night in Ruthin Castle but the whole experience was really lovely, the castle its self was beautiful, warm and the surrounding gardens were nice to wander around too. The staff were really helpful and friendly. We also attended a medieval banquet on the night... More 

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Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Just back from a 2 night stay, to celebrate my 60th birthday, a treat bought by my daughter. Our ground floor room was very noisy with large air conditioning units outside window, wash basin had a long crack across it and tap wasn't secure, when heating was turned on the unit in the room made a lot of noise so... More 

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Manchester, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We've just got back from another fantastic stay at Ruthin Castle. Stayed in room 216 which had a lovely view of the castle grounds (and peacocks). Spent Saturday evening relaxing in the spa before heading to the library bar for a drink, both were faultless. Enjoyed the wedding showcase today, and we can't wait for our wedding in 2017! Until... More 

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Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from a two night stop at Ruthin castle. We stopped in the Prince of Wales suite which to be honest we thought it was great. The hotel it self was mostly cold in Bertie's and the bar. I also heard other guests complaining about there room but ours was always warm. I think if you can afford... More 

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2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked 2 nights a Ruthin Castle Hotel through Secret Escapes with my partner. We were promised a "luxury standard room" (discounted from £190 to £79 per night), which was far from what we received. The room was freezing. We asked down at reception (twice) for the heating to be checked, and when it was finally checked the maintainance man... More 

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We came to Ruthin for the first time in January 2014 for our Honeymoon. Boy were we sorry for our choice. The supposed grandest room in the hotel "The Price of Wales Suite" was dated, but we could get over this. What we could not excuse however, was the disgusting bath (which is situated behind the bed by a partition)... More 

Was this review helpful? Yes 4
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for your review. The castle has been under new ownership from June 2014, therefore I cannot comment on your experience dating back to January 2014. There was a thorough investigation following your review, we could not locate a leak in the toilet and we haven't received any other complaints about it. The Prince of Wales is our grandest... More 

Grande Prairie, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We love this place, the grounds are a step into history, the food & service in the restaurant was great, great people who treat you like they are genuinely happy to see you, great town, great area, the Prince of Wales suite is romantic, beautiful,& worth every penny!

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Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for your review and you kind comments about the castle and staff, hopefully you will return in the future. More 

Cardiff
Contributor
18 reviews 18 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is such a lovely hotel, the staff are friendly and very accommodating, my favourite rooms are in the old part of the hotel, however the rooms in the new part are lovely and modern with walk in wet rooms, however are a lot smaller. The food is of good quality and presented well. There is a medieval banquet held... More 

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Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for taking the time to post a review, we appreciate your feedback and hope to welcome you back in the near future. More 

Wirral, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

stayed 10th January for a birthday. Great to stay in a castle the room was clean although not much room, TV hanging past the door frame so you kept walking into it. Staff are friendly and the maintenance guy showed us around the Banquet room and was very helpful. would stay again if any offers on but they could improve... More 

Was this review helpful? Yes
Ruthin_Castle, Manager at Ruthin Castle Hotel, responded to this review

Thank you for your recent review, you raise valid points and I can assure you that we will be acting upon your feedback. More 

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Additional Information about Ruthin Castle Hotel

Address: Castle Street, Ruthin LL15 2NU, Wales
Location: United Kingdom > Wales > North Wales > Denbighshire > Ruthin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ruthin Castle Hotel 4*
Number of rooms: 62
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Also Known As:
Castle Ruthin
Ruthin Castle Hotel Wales

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