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Castle Hotel

Certificate of Excellence
St Peters Square, Ruthin LL15 1AA, Wales
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Castle Hotel
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108 reviews from our community

Traveler rating
    50
    42
    12
    3
    1
See reviews for
17
53
8
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (20)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (21)
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Solihull
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

As we have been working in the local area to the hotel we decided to stay at the hotel as we have previously and found it to be superb! On this occasion it was the bar staffs attitude and couldn't care less attitude that let you down! The rooms as per were spot on and as we expected. As we... More 

Was this review helpful? Yes 1
Cheshire
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As the title suggests this was a great place to stay right in the heart of Ruthin and at £39 for a family of 3 was amazing value! We had a first floor room at the front of the hotel which was large, clean and spacious with a nice on-suite and also a separate single room for our daughter with... More 

Was this review helpful? Yes 1
Kelvin C, Manager at Castle Hotel, responded to this review

Thank you for taking the time to review us after your recent stay with us. I am pleased you took advantage of our new SUNDAY STAYCATION rate of from £39 which is now offered in all of our hotels it is a great value deal. I am sorry our food offering did not meet your expectations and I have passed... More 

Macclesfield
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 22, 2015

The hotel is in the centre of Ruthin's Market Square and an ideal base for exploring surrounding areas. The reception staff were pleasant and helpful and the room was clean and modern. The hotel is part of the Wetherspoons Group but has a separate entrance from the pub. Food is not available within the hotel but the Wetherspoons next door... More 

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Kelvin C, Manager at Castle Hotel, responded to this review

Thank you for taking the time to review us after your visit. We are pleased you enjoyed your stay with us and also the food that was offered in our pub I have passed your comments on to my colleauges. We look forward to your retur in the future Kind regards Kelvin Clayton Hotel Manager More 

Staffordshire
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 15, 2015

We stayed overnight during the Christmas period whilst hill walking in North Wales and were impressed with the hotel, staff and bar. The Hotel has plenty of character with nooks and cranny's throughout the bar and hotel giving a pleasant ambience. The room we stayed in 102 overlooked the square and was clean, tidy, spacious and tastefully decorated with the... More 

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Kelvin C, Manager at Castle Hotel, responded to this review

Thank you so much for your excellent review following your recent stay with us. So please that it was so successful and look forward to your return visit. I have passed on your kind comments regarding the cooking of the steaks to the kitchen team. Kind regards Kelvin Clayton Hotel Manager More 

North Wales
Top Contributor
94 reviews 94 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 3, 2015

The steaks were very well done; 8oz surloin, half-an-inch thick, on a burner; very tasty. With crisp chips, mushroom and tomato. My wife had steak with salad. Plus one pint of Fosters and a glass of cola. Service quick and cheerful; Derek was fast and caring. Really very good value. Straightforward traditional fare in a clean, orderly, setting.

Was this review helpful? Yes 1
Kelvin C, Manager at Castle Hotel, responded to this review

Thank you for your review following your visit and was pleased to read that you enjoyed your good value steaks and bottle of wine.hope to see you again on a re visit,I will also pass on your very kind comment to my colleague ~Derek. Kind regards Kelvin clayton Hotel manager More 

Whitchurch, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2014

We needed a room for the night for a wedding nearby. Just because It's a Weatherspoons didn't meat it was "cheap and cheerfull" ......we had a lunchtime snack and drinks, prices were very good without skimping on quality. Friendly and helpful staff, our room was very big, overlooking the front with a small balcony, bed was really comfortable. Bathroom was... More 

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Kelvin C, Manager at Castle Hotel, responded to this review

Thank you for writing a review. Pleased you enjoyed your stay in room 102 and had an enjoyable time here for the wedding. Kind regards Kelvin clayton Hotel Manager More 

Worcester, United Kingdom
Top Contributor
98 reviews 98 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 23, 2014

We booked this hotel for an overnight stay for an event. The room was impeccable - spotlessly clean, nice furnishings, comfortable bed, free Wi-Fi and overall excellent facilities. Because it is an old building conversion some rooms can be fun to find, up little corridoors and around corners - but it all adds character to the place! Service was efficient... More 

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Kelvin C, Manager at Castle Hotel, responded to this review

Thank you for taking the time to write a review. Glad you enjoyed your stay and the food and drink as well. Look forward to welcoming you back on a return visit. regards Kelvin clayton Hotel manager More 

Chester, United Kingdom
Contributor
18 reviews 18 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 14, 2014

Got a late deal by phoning direct. I'd highly recommend using the Castle Hotel as your base whilst enjoying this pleasant market town. The room (single) was small but well appointed and clean. Comfortable bed was welcome after a trip around the pubs and restaurants.

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Kelvin C, Manager at Castle Hotel, responded to this review

Thank you for your kind review.Always call us for a deal on a room we will always try for you and price match our on line deals Regards Kelvin layton Hotel manager More 

Leicester, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
5 of 5 stars Reviewed December 7, 2014

Booked at the last minute for a short break to visit family in Ruthin, friendly welcome and a superb room with a lot of character and history. The facilities in the room left nothing to want with good on-suite facilities. Excellent food (steak cooked to perfection) and a wide selection of drinks.

Was this review helpful? Yes
Kelvin C, Manager at Castle Hotel, responded to this review

Thank you for your kind review. We look forward to seeing you on a return visit sometime Kind regards Kelvin clayton Hotel Manager More 

Mold, United Kingdom
1 review
2 of 5 stars Reviewed December 2, 2014

Having read the fantastic reviews we booked a night in the disabled room. On entering there was quite an unpleasant smell to the room as if there was damp, although there was no evidence of this other than smell. We had an excellent meal and found all of the staff to be extremely helpful and pleasant. The bed was really... More 

Was this review helpful? Yes
Kelvin C, Manager at Castle Hotel, responded to this review

Thank you for posting your review. We are aware with the design issues of this room and hope it will be addressed in the future. Please contact me should you wish to stay with us again and i will deal with your reservation personally. Kind regards Kelvin Clayton Hotel Manager 01824708950 More 

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