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Hampton Inn Milan

#1 of 3 Hotels in Milan
Certificate of Excellence
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15315 S. First Street, Milan, TN 38358
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Hampton Inn Milan
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108 Reviews from our TripAdvisor Community

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Traveler rating
    69
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    6
    0
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37
15
6
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (31)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (21)
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Goodlettsville, United States
1 review
3 of 5 stars Reviewed 1 week ago

If you are a coffee drinker, do not count on Hampton Inns to have good coffee. I have been staying in Hampton Inns for the past 8 years and they have gone to a very weak, watery pre-packaged, pre-measured coffee. The rooms are clean and comfortable but the breakfast is disappointing. The Hampton Inn in Woodstock, GA actually has their... More 

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Germantown Hills, United States
1 review
5 of 5 stars Reviewed 1 week ago

I try to only stay at a Hampton due to their quality. This was one was also a very clean facility, lobby and also our room. Staff extremely nice and helpful. Breakfast had lots of choices, and was very good. Grandkids used the pool and loved it. Perkins restaurant was within steps of hotel.

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Mesquite, Nevada
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A bit off the beaten track if you are traveling I-40, but well worth the extra few minutes! The property is fairly new; clean, quiet. Free wifi, terrific breakfast, staff attentive. Next door is Perkins Restaurant for a nothing-fancy but good meal. Service stations and WalMart are adjacent to the property, so the north side of the hotel would be... More 

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Mobile, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have absolutely no complaints. There was a large breakfast room with an excellent array of food and drink choices. There was a very helpful, friendly staff with a good attitude. My room was huge, clean, and quiet.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Woodstock, GA
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 26, 2015

This Hampton was awesome! We had a couple of bad experiences with prior Hampton properties, and I was desperate for a good night's sleep. This hotel was clean, super quiet, and the bed was perfect! The bedding was pretty darn close to luxurious. I also used the Business Center to print a few things; and everything was in great working... More 

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Corinth, Mississippi
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 10, 2015

Checked into Hampton, Milan on 05-3-2015 for 5 night stay. Was recognized by Jessica as a Gold level member. There was a discrepancy in rate which she recognized before I did. She handled the problem like a caring professional. Hotel and the booked room were very clean, even by Hilton standards. Will definitely stay at this hotel again.

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Corinth, Mississippi
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 10, 2015

Every aspect of my stay was good. Starting at the professional check in. My room, and the bath were clean and up to date. I stayed at this hotel last year and was not impressed. Clearly management has been involved in hiring and training their people. Will definitely stay at this Hampton Inn the next time I am in the... More 

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Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed April 29, 2015

Room was VERY NICE and the breakfast was HOT and READY. Staff very friendly and especially HELPFULL. I arrived late but room was ready on my arrival and check out was the easiest thing ever. Location was less than 5 miles to the Milans Industrial Area. Air Conditioning unit was a bit noisy but worked excellent. Bathrooms were first class... More 

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Saugus, Massachusetts, United States
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 26, 2015

I recently stayed at this hotel on a trip with my family. We always choose Hampton Inns because of their reputation and consistency. We ended up here because all of the hotels in Jackson, TN were full for the night and we were passing through along Route 40. When we arrived at 9:00 pm, the front desk employee was out... More 

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Allan C, General Manager at Hampton Inn Milan, responded to this review

Dear Bonnie T, We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all... More 

Baton Rouge, United States
1 review
2 of 5 stars Reviewed April 18, 2015

It was obvious that the floor was not vaccumed. The room had someone else's nail clippings on the floor and on the chair under the desk. The bathroom floor was not properly cleaned. There was someone else's hair all over the bathroom floor. There was someone else's hair in the tub and on the bottom of the tub.

Review collected in partnership with Hampton

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Allan C, General Manager at Hampton Inn Milan, responded to this review

This is both a surprise and upsetting to hear this. I apologize that you experienced this at my hotel. This type of cleanliness is not on par with what you should experience at a Hampton Inn and especially my Hampton Inn. I have invoked the 100% guarantee and you will be reimbursed for your stay at my property. Hampton stands... More 

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36 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (9)
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Dining (6)
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Room/suite (3)
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Pool/beach area (1)
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Other (12)
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