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Riverside Hotel

Cinderhill Street, Monmouth NP25 5EY, Wales
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Riverside Hotel
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Riverside Hotel
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105 reviews from our community

Traveler rating
    24
    40
    13
    18
    10
See reviews for
7
52
1
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brookmans Park, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We stayed here during a walking trip. The hotel was a total disappointment. There was no fun, passion or "mile" let alone "extra mile". They are quiet during weekdays but seemed to be sitting on their laurels of being busy at weekends. It was not good value. They shut the doors at 11 but dont bother telling you they will... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here last weekend on an 'n crowd' voucher offer. The hotel is in a wonderful position, very close to the Munnow Bridge and the wonderful St Thomas's church and within easy walking of the town centre. There was also a car park, we slept well and the Liverpudlian lady and the bar staff were very friendly so all... More 

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
82 reviews 82 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here recently for 2 nights and really have no complaints. Sadly the restaurant was closed on the first evening and we had other dining arrangement for the second night so cannot comment on the food. However breakfast was spot on and the staff were friendly and most welcoming. We would stay here again and recommended it to others.

Was this review helpful? Yes 2
Twyford, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 19, 2015

My husband and I stayed here over Valentines weekend. We booked on a nCrowd deal, which made this place excellent value for money. Staff were very friendly. Our room was at the back of the hotel, which meant it was a little noisy when people were out smoking at night, but not to much of a problem really. The room... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 9, 2015

Just checked in and found this on my bed... Disgusting place! When you have bed bugs this size... DO NOT STAY HERE!! It's not the first time either a work colleague stayed here a few weeks ago and came out in a rash and had to get antibiotics to cure it as his doctor did the same thing he had... More 

Was this review helpful? Yes 2
Riverside418, Owner at Riverside Hotel, responded to this review

Dear Sir, You can imagine how horrified we are to see this picture of a fully grown bed bug. Unfortunately there seems to be an epidemic of these horrid creatures in this Country at present. They normally come into hotels on luggage as eggs (Which are practically invisible) They hide in bed heads. Recently we have had evidence of these... More 

swansea
Contributor
16 reviews 16 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 1, 2015

room 10 although not modernised for some time ,was clean & tidy & the bed was really comfy.The was some road noise but not excessive.The breakfast was good, spoilt by the watery orange juice. The staff were good .The location was excellent as the main street is just across the bridge and into Monmouth's main street with plenty of shops... More 

Was this review helpful? Yes 4
Cardiff
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 10, 2014

We had 2 nights at this hotel as part of an nCrowd offer. The hotel is situated just outside the town centre at the south side across the river. We found the staff very helpful and friendly, the breakfasts were excellent, we didn't have an evening meal there as the kitchen is closed on Mondays and Tuesdays is steak night... More 

Was this review helpful? Yes 3
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stayed for a two night break. The hotel is ideally situated for exploring Monmouth and the surrounding area, although we spent all our time in Monmouth itself. We found the staff friendly, helpful and up for a bit of banter, which was great! Breakfast was really good and neither of us could find fault with the place and 'She... More 

Was this review helpful? Yes 8
Burton on the Wolds, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 3, 2014

Great hotel, and good location, thoroughly enjoyed our stay, our room was clean and tidy,and very comfy beds, breakfast was excellent and the staff very friendly and helpful, will certainly stay again.

Was this review helpful? Yes 5
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 17, 2014

We thouroughly enjoyed our stay here. The rooms were clean & tidy & the beds were really comfy.The breakfast was delicous. The staff were fantastic & couldn't do enough for you .The location was excellent as it was situated near the bottom of the town centre & there were plenty of shops & eating places. We definately intend to stay... More 

Was this review helpful? Yes 5
Riverside418, Manager at Riverside Hotel, responded to this review

Many thanks for this review- We are really pleased that you enjoyed you stay. We look forward to you and your family visiting again soon. Kind Regards - The Riverside Team More 

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