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All 1 Monmouth hotels

Riverside Hotel

Cinderhill Street, Monmouth NP25 5EY, Wales
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61%
Ranked #1 of 1 hotels in Monmouth
A recent review
4 of 5 stars reviewed 1 week ago
beecheyjo Crawley, United Kingdom
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64 people have reviewed this hotel

Traveler rating
    14
    24
    5
    15
    6
See reviews for
4
28
1
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Bristol UK
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I cannot believe the reviews that I have read! We were a party of 4 in 2 rooms on a deal from Groupon. We were offended by the smell as we entered the hotel (hostel) & viewed both rooms & left to discuss the problem of our opinion of both rooms. We decided jointly to not stay.

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Crawley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We got a deal on groupon to stay at this hotel. We informed the manager that we wanted to bring our dog. This wasn't a problem and he was allowed in the whole hotel except the restaurant for obvious reasons. Staff were exceptionally friendly. At the time we stayed which was 2 week days (sun and mon night) the kitchen... More

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Wolverhampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Have just returned from the Riverside Hotel having stayed with friends for two nights. checking in could not have been easier and as arranged with Edd a bouquet of flowers in the room for my wife to celebrate 49 years of marriage.and a round of drinks on the hotel to help us celebrate,Breakfast for the two days was first class... More

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Bristol, England
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 1 night on a Groupon deal. Excellent communication with Edd before arriving and allocated room at rear as requested & promised. All other staff we met were friendly & efficient. The room was spotlessly clean where it mattered (but do check the bathroom extractor fan!) and facilities exceeded expectations for a good 2 star. Breakfast was good quality... More

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Berkhamsted, United Kingdom
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked this on Groupon and stayed for two nights in March. The staff were excellent, friendly polite and I felt went out of their way to assist us. Yes the decor in the room we were in (number 3) was tired, but it is evident that rooms are being renovated and obviously this is an ongoing process and some... More

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Birmingham, United Kingdom
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 11, 2014

Stopped Saturday 08/03/14...On check-in told that we had a twin room booked, which I explained was incorrect as it should be a double, it was quickly excepted that it was a mistake but there was no doubles left to offer, but straight away offered an apology, offered to rearrange a twin room and refunded £10:00 also invited into the bar... More

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Caerphilly
2 reviews
4 of 5 stars Reviewed February 23, 2014

Just returned from our stay at the Riverside hotel last night . The only slight down side I can find is the room was very tired in decor , but it was spotlessly clean !! Plenty of lovely and hot running water for a nice soak in the bath , the room was great for a night away . The... More

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Buxton, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 18, 2014

Warm welcome when, eventually, someone arrived at reception to greet us but when we asked if we needed to book a table for dinner we were informed they weren't doing food today (Valentines day!). They weren't doing any food all weekend apart from breakfast as it turned out but they neglected to tell us that and their leaflet says, 'our... More

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Riverside418, Manager at Riverside Hotel, responded to this review

Firstly as it states on our Website we can do evening meals if you phone and book! Our bar is fully stocked (We can not physically fit any more pumps on our bar) We stock a selection of 3 lagers, 3 ciders, real ale, Guinness. All the spirits you would have on a bar, a large selection of wine and... More

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed February 16, 2014

I don't tend to look at reviews for anything.. Why? Because everyone has their own opinion right??!! After reading some reviews on this hotel, I was a bit surprised that some people complained?? Now, If you want something really spectacular, pay the money and book into the RITZ!! The Riverside was fantastic, welcoming, homely and My Partner, My Dog and... More

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Riverside418, Manager at Riverside Hotel, responded to this review

Thank you so much for this brilliant lovely Review. We really hope to see you again very soon. More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 8, 2014

If I had paid full price for this hotel I would have been very disappointed. As some of the other reviewers have said there were stains all over the pillows and bedsheets but they appeared laundered and smelt fresh. The building and rooms are tired and not finished to a high standard. The hotel was being painted whilst we were... More

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Additional Information about Riverside Hotel

Also Known As:
Riverside Hotel Monmouth
Riverside Hotel Monmouth, Wales, UK
Address: Cinderhill Street, Monmouth NP25 5EY, Wales
Location: United Kingdom > Wales > Southern Wales > Monmouthshire > Monmouth
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #1 of 1 hotels in Monmouth
Price Range (Based on Average Rates): $$
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