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Riverside Hotel

Cinderhill Street, Monmouth NP25 5EY, Wales
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Best prices for: 1 room 1 guest
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Riverside Hotel
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Riverside Hotel
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110 reviews from our community

Traveler rating
    25
    41
    15
    19
    10
See reviews for
8
54
1
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (110)
  • Mar-May only
    (41)
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    (23)
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Ceargwrle
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

10 minute walk into the town centre past a few pubs on the way, to sample the hospitality of Monmouth, alas we didn't dine in the hotel the night of our visit, but if the evening meals are as good as the big big breakfast then you won't be disappointed :-) the young lady behind reception was very friendly and... More 

Was this review helpful? Yes 1
Swindon
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Bought a voucher for this deal and had a lovely break here. The room was a bit dated but The bed was comfy and the staff were all very pleasant. The cooked breakfast was lovely! Enjoyed a few games of pool too. Can hear a lot through the walls from next door neighbours.

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this place at short notice as I needed a hotel in right in the centre of the lovely Monmouth for work purposes and it did not disappoint. There is free parking opposite the hotel and you can park there all day and overnight which is perfect for the 2 minute walk to the shops. The room was very... More 

Was this review helpful? Yes 1
Tamworth, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 5, 2015

The staff (excluding one) were fantastic and are courageous in their efforts to prevent a sinking ship from sinking. It is evident that money and more staff are required to bring the hotel up to a 'normal standard'. However I suspect that both will not happen. My advice is to consider camping!

Was this review helpful? Yes 2
Riverside418, Owner at Riverside Hotel, responded to this review

It was a very busy weekend, the hotel was full of residents, The restaurant also, plus a busy bar and a private party and bar in our Function room. Although as the hotel owner I am ultimately responsible, I don't do the staff rotas. We were badly stretched on staff numbers and I am sad to admit on this occasion... More 

Travelers are raving about these Monmouth hotels

Senior Contributor
38 reviews 38 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 29, 2015

The breakfast was reasonable and the hotel is fairly convenient for town. The Wifi was free and worked quite well. There is plenty of car parking (at the back) which could be difficult to find with some of the other hotels. However the rooms need a serious upgrading and refurbishment. Furniture and fittings are very dated (at least in the... More 

Was this review helpful? Yes 1
Brookmans Park, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 25, 2015

We stayed here during a walking trip. The hotel was a total disappointment. There was no fun, passion or "mile" let alone "extra mile". They are quiet during weekdays but seemed to be sitting on their laurels of being busy at weekends. It was not good value. They shut the doors at 11 but dont bother telling you they will... More 

Was this review helpful? Yes 3
Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 12, 2015

We stayed here last weekend on an 'n crowd' voucher offer. The hotel is in a wonderful position, very close to the Munnow Bridge and the wonderful St Thomas's church and within easy walking of the town centre. There was also a car park, we slept well and the Liverpudlian lady and the bar staff were very friendly so all... More 

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
94 reviews 94 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 10, 2015

We stayed here recently for 2 nights and really have no complaints. Sadly the restaurant was closed on the first evening and we had other dining arrangement for the second night so cannot comment on the food. However breakfast was spot on and the staff were friendly and most welcoming. We would stay here again and recommended it to others.

Was this review helpful? Yes 2
Twyford, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 19, 2015

My husband and I stayed here over Valentines weekend. We booked on a nCrowd deal, which made this place excellent value for money. Staff were very friendly. Our room was at the back of the hotel, which meant it was a little noisy when people were out smoking at night, but not to much of a problem really. The room... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 9, 2015

Just checked in and found this on my bed... Disgusting place! When you have bed bugs this size... DO NOT STAY HERE!! It's not the first time either a work colleague stayed here a few weeks ago and came out in a rash and had to get antibiotics to cure it as his doctor did the same thing he had... More 

Was this review helpful? Yes 2
Riverside418, Owner at Riverside Hotel, responded to this review

Dear Sir, You can imagine how horrified we are to see this picture of a fully grown bed bug. Unfortunately there seems to be an epidemic of these horrid creatures in this Country at present. They normally come into hotels on luggage as eggs (Which are practically invisible) They hide in bed heads. Recently we have had evidence of these... More 

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