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Riverside Hotel

Cinderhill Street, Monmouth NP25 5EY, Wales
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Riverside Hotel
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114 Reviews from our TripAdvisor Community

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Traveler rating
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    11
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57
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (114)
  • Mar-May only
    (43)
  • Jun-Aug only
    (25)
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    (28)
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    (18)
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Glenlivet, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We paid £75 for a night's stay here. It was worth £30 for the two of us. The room was stiflingly hot, the fan was broken and we wedged it up with a chair to make it stop making an awful noise. There was a smell of fried food throughout the hotel, the bed was soft and lumpy, the carpet... More 

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West Sussex, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Of our three night trip in 3 different hotels this was the worst. Room was dirty, TV didn't work, previous room occupiers had drawn a massive Cock and Balls on the cupboard which you would think would have been noticed if the room had been cleaned. The bathroom was disgusting with mold in the shower and thick dust and (cough)... More 

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Travelers are raving about these Monmouth hotels

Blackwood
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here with my husband, it's so close to town and has a lovely little bar area with pool and darts. Beds are really comfy.Great breakfast in the morning too. Private parking around the back which is great as you don't have to leave your car on main street

Was this review helpful? Yes 3
Bognor Regis, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good position easy walk to Monmouth. Breakfast was hot and really good. The front of the hotel was very noisy as people stand outside front door to smoke and talk very loudly until early hours of the morning

Was this review helpful? Yes 1
Ceargwrle
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 4, 2015

10 minute walk into the town centre past a few pubs on the way, to sample the hospitality of Monmouth, alas we didn't dine in the hotel the night of our visit, but if the evening meals are as good as the big big breakfast then you won't be disappointed :-) the young lady behind reception was very friendly and... More 

Was this review helpful? Yes 1
Swindon
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 20, 2015

Bought a voucher for this deal and had a lovely break here. The room was a bit dated but The bed was comfy and the staff were all very pleasant. The cooked breakfast was lovely! Enjoyed a few games of pool too. Can hear a lot through the walls from next door neighbours.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

I booked this place at short notice as I needed a hotel in right in the centre of the lovely Monmouth for work purposes and it did not disappoint. There is free parking opposite the hotel and you can park there all day and overnight which is perfect for the 2 minute walk to the shops. The room was very... More 

Was this review helpful? Yes 1
Tamworth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 5, 2015

The staff (excluding one) were fantastic and are courageous in their efforts to prevent a sinking ship from sinking. It is evident that money and more staff are required to bring the hotel up to a 'normal standard'. However I suspect that both will not happen. My advice is to consider camping!

Was this review helpful? Yes 4
Riverside418, Owner at Riverside Hotel, responded to this review

It was a very busy weekend, the hotel was full of residents, The restaurant also, plus a busy bar and a private party and bar in our Function room. Although as the hotel owner I am ultimately responsible, I don't do the staff rotas. We were badly stretched on staff numbers and I am sad to admit on this occasion... More 

Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 29, 2015

The breakfast was reasonable and the hotel is fairly convenient for town. The Wifi was free and worked quite well. There is plenty of car parking (at the back) which could be difficult to find with some of the other hotels. However the rooms need a serious upgrading and refurbishment. Furniture and fittings are very dated (at least in the... More 

Was this review helpful? Yes 1
Brookmans Park, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed March 25, 2015

We stayed here during a walking trip. The hotel was a total disappointment. There was no fun, passion or "mile" let alone "extra mile". They are quiet during weekdays but seemed to be sitting on their laurels of being busy at weekends. It was not good value. They shut the doors at 11 but dont bother telling you they will... More 

Was this review helpful? Yes 3
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