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All 3 Northophall hotels

Northop Hall Country House Hotel

3.0 of 5 Hotel   |   Chester Road, Northophall CH7 6HJ, Wales
Hotel amenities
Northop Hall Country House Hotel

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75%
Ranked #1 of 3 hotels in Northophall
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Rob C C C Kingston-upon-Hull, United Kingdom
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205 people have reviewed this hotel

Traveler rating
    120
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    25
    18
    12
See reviews for
48
88
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
manchester
Contributor
15 reviews 15 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The memory of the springs of the geriatric mattress on our bed is all too clear a memory. I thought we had been upgraded when we pitched up in four poster room...quite the opposite. I have slept in tents and been more comfortable. You could feel each spring digging into you and despite being worn out after a long walk,... More

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tony_holland, Owner at Northop Hall Country House Hotel, responded to this review

Dear Sevifmanchester. Thank you for your review following your recent visit. I was sorry to hear there was a problem with the four poster bedroom you occupied. This bedroom was refurbished last year and usually we replace the bed mattress at the time of refurb. At the completion of the refurb we have personally stayed in this room, in order... More

Kingston-upon-Hull, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms are very old fashioned and basic. Service was not the best when having checked in we went to the bar for an afternoon drink. Likewise having booked a table for the evening meal at a specific time i had to go and look for somebody to take our order almost 15 minutes later. In fairness the food was excellent.... More

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tony_holland, Owner at Northop Hall Country House Hotel, responded to this review

Dear Rob CCC, Thank you for your review following your recent visit. I was sorry to read you had 'mixed thoughts' and have taken note of your comments. We are costantly improving our bedrooms, when there is time and funds available, as to decorate and refurb a bedroom usually takes about 2 weeks, which is a problem when we are... More

leeds
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked to stay here for 3 nights as part of my birthday celebrations and it ticked all the boxes.We wanted somewhere in an idyllic location but still close enough to Chester and North Wales,somewhere dog friendly and good value for money and having read past reviews this seemed the ideal place, but in fact it exceeded our expectations.From the... More

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tony_holland, Owner at Northop Hall Country House Hotel, responded to this review

Dear robcal64, Thank you for your fabulous review, I was delighted to see you enjoyed your visit, and even exceeded your expectations. The team here at Northop do work hard to look after our guests, as I would expect, however it is good to hear that you found that some went the extra mile to look after you during your... More

Chester, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have been to Northop Hall in the past and were so impressed with the food we came back for Mothers day. Sadly it was very clear this was a pack em in and kick em out type day and menu. The selection was limited. My daughter asked if she could have chicken without sauce and was told no it... More

Was this review helpful? Yes 1
tony_holland, Owner at Northop Hall Country House Hotel, responded to this review

Dear blackbinbags, Thank you for your review following your visit to our restarant on Mothers Day. I was so sorry you did not enjoy your visit on this occassion, whilst Mothers Day is a very busy day, there is no excuse for a fall in both service and food quality. Please accept my sincere apologies for your disappointing visit on... More

Oswestry, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Simply perfect What can I say about Northop Hall other than how fantastic a place it is! My wife and I have just got married there (22nd March 2014) and I can honestly say that we couldn't have asked for a better place to have our wedding. The hotel and grounds are fantastic. The hotel itself sports an impressive staircase... More

Was this review helpful? Yes 1
tony_holland, Owner at Northop Hall Country House Hotel, responded to this review

Dear Mike M, Thank you for your great review and your kind comments which will be appreciated by everyone, especially Dot and Sam. We do have a great team here who as you rightly say genuinely care about all ourr guests. We look forward to welcoming you and your guests on many future visits, and hope I may be able... More

Birmingham, United Kingdom
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 13, 2014

First of all, there is nothing wrong with this place, especially for the price i've paid. However, the good points (and there are many) got spoiled by a few things which i don't expect in such a place. Reception and staff are very friendly and helpful, they tried their very best to sort a non working door lock. But when... More

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tony_holland, Owner at Northop Hall Country House Hotel, responded to this review

Dear Mike989, Thank you for your recent review following your stay with us. I was pleased to read the positive points you made. I was diappointed to see there were service issues in our Chequers Restaurant, which I cannot explain as we always have at least one member of staff throughout the day to look after our guests for lounge... More

Chester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

Returned to the hotel to celebrate our 1st wedding anniversary. A year ago we had a fabulous day here - and today I'm sat having breakfast after another wonderful visit. We were made to feel very special - attentive and caring staff, lovely food and a great environment to relax. We were greeted with a card from the hotel and... More

Was this review helpful? Yes 1
tony_holland, Owner at Northop Hall Country House Hotel, responded to this review

Dear Smithies1710, Thank you so much for your great review following your first anniversary visit. Your kind comments will be appreciated by all the team here, who do go the extra mile to look after our guests. We look forward to welcoming you on many visits in the future. Best wishes, Tony Holland More

Fareham, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 16, 2014 via mobile

I stayed here on a recent business trip to North Wales. The hotel was extremely quiet but I guess that is to be expected mid week in January! The staff were extremely pleasant and the room rate was fair. I had a good sized room but found it slightly cold and could have done with some care paid to the... More

Was this review helpful? Yes 3
tony_holland, Owner at Northop Hall Country House Hotel, responded to this review

Dear Warren O, Thank you for your recent review following your overnight stay with us. We were pleased to see that overall you enjoyed your visit, and in particular you enjoyed your meal in our restaurant. Thank you also for a special mention about our team here who do work very hard to look after our guests - your kind... More

Chester, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 1, 2014

Attended the hotel for New Year Gala Dinner on arrival there was no-one to direct us. Function room and tables decorated nicely. Food was ok but nothing special. Whiskey that has was ordered with the haggis course never arrived none of the used cheese and biscuits plates and drinks glasses were cleared from our table following dinner. The disco didn't... More

Was this review helpful? Yes 1
tony_holland, Owner at Northop Hall Country House Hotel, responded to this review

Dear 667Julie, We were sorry to read your review following your visit for New Years Eve. In paticular I was concerned to read your comments about the service. I have investigated your comments and in particular the lack of clearing the tables, leaving the cheese course out was intentional, as some guests like to wait to take the cheese course,... More

Crosby,Liverpool
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 11, 2013

My wife and i stayed at Northop Hall over the weekend of 7th & 8th December for a pre Christmas relaxing break. We have stayed at Northop Hall on at least 6 previous occasions, one of which was our full wedding service and reception 11 years ago and another occasion was our daughters wedding service and reception in August 2012.... More

Was this review helpful? Yes
tony_holland, Owner at Northop Hall Country House Hotel, responded to this review

Dear Robster36 Thank you for your great review following your most recent visit and the photos you also posted. We were delighted you enjoyed your stay with us and had a relaxing visit - the hotel does look fabulous at Christmas. Your special mention of Steve and Laura are appreciated, we do have a great 'Team' at Northop Hall who... More

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Additional Information about Northop Hall Country House Hotel

Also Known As:
Northop Hall Country Hotel
Northop Hall
Northop Hall Country Northophall
Northop Hall Country House Hotel Wales/Flintshire, North Wales
Address: Chester Road, Northophall CH7 6HJ, Wales
Location: United Kingdom > Wales > North Wales > Flintshire > Northophall
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Northophall
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Northop Hall Country House Hotel 3*
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