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Pontin's Prestatyn Sands Holiday Park

Barkby Ave, Central Beach, Prestatyn LL19 7LA, Wales
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Pontin's Prestatyn Sands Holiday Park
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1,729 Reviews from our TripAdvisor Community

Traveler rating
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    841
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1,035
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (479)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (1729)
  • Mar-May only
    (433)
  • Jun-Aug only
    (765)
  • Sep-Nov only
    (396)
  • Dec-Feb only
    (135)
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Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

This site was a shambles, very dated, 2 tier system of apartments - if you pay more money you get a better experience but if you go for the standard apartments they are appalling, cold, windy and neighbours from hell on site - who don't care about the hours they make noise. Food choices are limited and you are better... More 

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2 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

I'd read the reviews on here but tried to go on holiday with an open mind. However this proved hard to do when we arrived to check in half an hour early to be told we couldn't check in until an hour later than we were supposed too. When I pointed out we were paid to check in at four... More 

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Mansfield, United Kingdom
Top Contributor
51 reviews 51 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

Booked via sun newspaper holidays so cheap and cheerful weekend break. Booked for pontoons North Wales as never been so was a new experience and a learning curve. I went with husband and a 2 boys 2 & 13 yrs. first impression o.mg. run down needs new entrance. Man on gate fabulous very helpful so was feeling positive at this... More 

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1 review
1 of 5 stars Reviewed yesterday NEW

don't go .don't know how pontins gets away wi it still being open.came back yesterday and now got some sort of bug.Not safe for kids and the disgusting language the kids must of heard from the so called entertainment.Too much waste of money DONT GO.

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Nottingham, United Kingdom
Top Contributor
61 reviews 61 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed yesterday NEW

Firstly i would say this. We paid £137 pounds for 2 nights in a classic which covered 2 grandparents, a parent and a 5 year old. This is a really cheap if you look into hotel prices etc in the area. For the money its pretty much what I would expect. It would only take a few things doing to... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We booked a 5 day holiday break on this site, we got there and collected our apartment keys with no trouble at all, the staff was very friendly the trouble started soon as we got in the apartment which as follows, 1. Loads of ants all over the place 2. Curtains was stained 3. Cupboards was broke 4. Toilet was... More 

Was this review helpful? Yes 3
Essex, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

I seriously do not know where to begin, if you didnt get a club apartment you were given accommodation that should be condemmed. No cleaning, bath was dirty, radiator didnt work, brown splashes up the doors and tiles, rusty hand rails leading up to room. Windows couldnt shut, couldnt secure the window. Cleaner went was in our room for 5... More 

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Greater Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just arrived back from pontins after a week. we went on 25th may. Was so good we paid £34 for an extra night in our classic apartment which was right next to the entertainment complex... Brilliant! After reading all of the reviews on here about the cleanliness of the chalets we were quite nervous about our visit to prestatyn. To... More 

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Preston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We went as a party of 22 and had 5 popoular chalets between us. We saved around £1000 by booking in january and saved over £2500 if we had gone to butlins, so we was obviously not expecting the ritz. On arrival the park looks dated but there is plenty to do for kids and adults. Between us we did... More 

Was this review helpful? Yes 4
Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Oh dear. We have been on cheap and cheerful Sun holidays before and stayed in basic accommodation but nothing prepared me for this. It may be cheap but this should not mean that you should compromise on hygiene and cleanliness. I felt as if I might catch something from touching surfaces in the chalet. First impressions: a rundown council estate... More 

Was this review helpful? Yes 1
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