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All 7 Prestatyn accommodations

Pontin's Prestatyn Sands Holiday Park

3.0 of 5 Condominium   |   Barkby Ave, Central Beach, Prestatyn LL19 7LA, Wales
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Pontin's Prestatyn Sands Holiday Park
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1,496 reviews from our community

Traveler rating
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891
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Stoke-on-Trent, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for 1 night as we had family who were staying down the road at marina holiday park (who were unfortunately fully booked). Checked in, first impression was a prison camp. No holiday feel to the camp at all. Electric was a con, told we had to put £5 on yet when we got to the chalet there was... More

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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 2 days ago NEW

We stayed here as a Pitt stop on our way to Devon from Scotland. we thought we would see some family on our way. We arrived about 4:30 and the kids wanted to use the swimming pool but this closed at 5pm which I felt a little early. We asked at reception what time dinner and breakfast was served to... More

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Manchester, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

hi just letting you know how my holiday was,after lots of negative reviews I went armed with wipes bleach etc and when we got chalet we were pleasantly surprised it was clean and had a black leather bed settee in lounge plus a bedroom with two beds, the bathroom was lovely all updated facilities kitchen equipment basic but did the... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed ib 2011 &was told it was run down but abt too be refurbished... omg went back a couple wks ago & thank god it was only for 2 nites. Filthy..mouldy..dead flies.. falling apart. It was absolutely horrid. Infact I met a couple that wkend who were so disgusted they werw leaving straight away to find a travel lodge !!!... More

Was this review helpful? Yes 1
Cliff S, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands. We apologise that we did not meet your expectations on your recent visit to our park. Our aim is for all guests to experience a great value for money holiday and we apologise that you experienced issues whilst staying on park. We cater for up to 3,500 guests per night on... More

manchester uk
Contributor
13 reviews 13 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

WE have been going to a dance championship every October for ,4 years .it will never get a 5 star rating ,but, felt this year ide pass comment as have to admit the place has improved staff cant say enough ,to praise them having spoken to few staff it seems they have a new general manager and looks like he... More

Was this review helpful? Yes
Cliff S, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your kind comments of Pontins Prestatyn Sands. We are pleased to hear that you enjoyed your recent stay here and we are grateful for the kind comments made. Our staff on park work extremely hard to ensure that all of our guests have an enjoyable stay and it is extremely rewarding to hear comments such as those... More

Dublin, Dublin, Ireland
1 review
1 of 5 stars Reviewed 1 week ago

Pontins has nothing to do for Teenagers the Apartment was a waste of time it was unclean the sofa was broke plugs was hanging off the cooker was filthey and the staff there was rude.there was rubbish all over the grass area and the qulits was all over the floor outisde from when we arrived from when we left. the... More

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Cliff S, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands. We are sorry to hear that you felt there was not a lot to do for teenagers, however we believe we provide numerous activites for all ages such as swimming, skate park, computer games, arcade, mini golf, archery and not forgetting our amazing worldwide Blue Coats who provide excellent entertainment for... More

workington
Top Contributor
96 reviews 96 reviews
13 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed 1 week ago

We needed to escape "Freshers Week" in our University City and so made a "last minute" run for it on the Tuesday - but I booked almost a full week (6 nights). We arrived on the Tuesday after making the request through the Booking agent for a "peace and quiet" location! At reception they only seemed to be allocating our... More

Was this review helpful? Yes
Cliff S, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands. We apologise that you felt that Pontins was up to your standards, we do understand that our product does not appeal to everyone however we have attempted to make many improvements across our park in order to update what we offer to our guests and such improvements are set to continue... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

In all honesty I was a bit nervous about what I would find after reading the reviews but I had nothing to worry about. We got checked in easily yes the room was basic but it was clean and had everything we needed.I thought the bluecoats were fantastic my son was kept very entertained with every activity that he did... More

Was this review helpful? Yes 2
Cliff S, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your kind review of Pontins Prestatyn Sands. We are extremely pleased that you enjoyed your recent holiday with us, we pride ourselves in providing great value for money holidays with excellent entertainment and basic but adequate accommodation. We will ensure that your comments are passed on to Jake and Kat, all of our staff work exceptionally hard... More

Rhyl, United Kingdom
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here while working long shift patterns and daft hours.....and also needed a little escape from normality....got a fantastic value break 4 nights for £59 with free upgrade and a load of other things chucked in........Stayed here numerous times before and am yet to be disapointed!....girls on check in were wonderfully polite and helpful.....I even went to the trouble of... More

Was this review helpful? Yes 1
Cliff S, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands. We are pleased to hear that you enjoyed your recent stay here and we are grateful for the kind comments made. Our staff on park work extremely hard to ensure that all of our guests have an enjoyable stay and it is extremely rewarding to hear comments such as those made... More

England
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

thank god we only booked for one night passing through. It was like an army barracks. Litter everywhere, run down in need of complete refurbishment. The best of it was we were asked to leave at 9am in the morning (funny we were due to leave at 10am) by the duty manager due to an incident the night before in... More

Was this review helpful? Yes 2
Cliff S, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your correspondence regarding your recent stay at Pontins Prestatyn Sands. We would like to take this opportunity to thank you for raising your concerns with us and we can assure you that as a company we take all complaints extremely seriously. We have investigated all the issues that have been raised and we have received a report... More

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Additional Information about Pontin's Prestatyn Sands Holiday Park

Address: Barkby Ave, Central Beach, Prestatyn LL19 7LA, Wales
Location: United Kingdom > Wales > North Wales > Denbighshire > Prestatyn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pontin's Prestatyn Sands Holiday Park 3*
Number of rooms: 4
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Also Known As:
Pontin`s Prestatyn Sands Centre Hotel Prestatyn
Pontin's Prestatyn Sands Holiday Park North Wales

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