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All 7 Prestatyn accommodations

Pontin's Prestatyn Sands Holiday Park

3.0 of 5 Condominium   |   Barkby Ave, Central Beach, Prestatyn LL19 7LA, Wales
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Pontin's Prestatyn Sands Holiday Park
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1,540 reviews from our community

Traveler rating
    90
    255
    236
    197
    762
See reviews for
912
98
5
3
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Gateshead, England, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Ignore all of the reviews about aging decor etc.. that is not what Pontins is about. It is about family fun in a safe and welcoming environment and this is certainly what you get there in Prestatyn! The kids absolutely loved their time here. Lots to do during the day and if you find yourself needing more, the beach is... More 

Was this review helpful? Yes
GManagerPRE, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands. We are pleased to hear that you enjoyed your recent stay with us and that you experienced the great value for money, fun-filled holiday that we strive to provide to all of our guests. Whilst we appreciate your positive comments we also take on board your comments regarding the cutlery in... More 

n/w
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

We went back to Prestatyn during the summer and also for the Sports Quest finals weekend. It was great to see everyone again. As always we were made to feel very welcome and all the staff were brilliant. Chalet was clean, swimming pool was warm. We had breakfast in the restaurant and the food was nice. Felt very full after... More 

Was this review helpful? Yes
GManagerPRE, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands. We are extremely pleased to hear that you and your family enjoyed your stay in the summer and at our Sports Quest finals. It is great to hear your positive comments in relation to the staff on park and we will be sure to pass on your comments to the staff... More 

Shrewsbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Accommodation was like a 1971 council flat frozen in time.. If it was clean I could've tolerated it but it was so filthy we couldn't let our baby crawl on the floor. Key meter for electric. No shower. Filth up walls and skirting boards had stuff growing on them. Electric fused every time I used the hob. Grill pan didn't... More 

Was this review helpful? Yes 1
GManagerPRE, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands. We are sorry to hear that we did not meet your expectations on your recent visit to Prestatyn Sands, in relation to the standards of accommodation. In recent months we have made many improvements to the accommodation offered to our guests with new furnishings, new flooring, new beds, new sofa beds... More 

Newtown, Wales, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked this holiday with the family. We rented the on site bungalow which was nice. Beds need new mattresses but was manageable for a 4 night break. We had our own drive and garden, the price included heating and has a washing machine in a large kitchen. My mum stayed in on site in what looks like flats. There room... More 

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GManagerPRE, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands. We are pleased to hear that you enjoyed your recent stay with us, however whilst we are thankful for your positive comments we would also like to apologise that one of the apartments allocated to your during your stay did not meet you expectations in regard to it being cold as... More 

Rhyl, United Kingdom
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

probably the 6th time weve stayed here this year.....and absolutely love it.....we have never ever had an issue here....chalet was clean and comfortable and activities good.....improvements are still ongoing which is good...our youth club love coming here...and so do we.....See you again in March!! :) :)

Was this review helpful? Yes
GManagerPRE, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands. It is great to hear that you had an enjoyable stay with us recently and we are pleased that you experienced the great value holiday that we strive to provide for our guests. Our world famous Bluecoats and Leisure team work extremely hard to keep all of our guests entertained during... More 

South Wales
Top Contributor
79 reviews 79 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having frequently stayed at Southport Pontin's we knew what to expect here and were therefore not disappointed. The accommodation is basic but individual units vary dependant on the care/abuse of previous users. The accommodation that we stayed in was actually better maintained than those at Southport. We stayed in the basic accommodation (with a partial seaview) in which the fridge... More 

Was this review helpful? Yes
GManagerPRE, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands. We thank you for your kind comments relating to our park and whilst we are grateful to receive these comments, we also thank you for the constructive feedback received as part of your review. We rely on the feedback received from our guests in order to maintain and where necessary improve... More 

Gloucester, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

A disgrace from arrival to a hastened departure. I was made to feel like I was intruding upon important gossip when trying to check in. The room was filthy, however many previous occupants had been sick in various places had not been cleaned up properly and left sticky patches all over the place, within minutes of walking on the vinyl... More 

Was this review helpful? Yes 5
GManagerPRE, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands and we apologise that you did not enjoy your time here. We have invested heavily in the refurbishment of our park since the New Pontins was born in February 2011 and it is disappointing to us when standards of cleanliness or maintenance are not met. We will direct a copy of... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights whilst attending the Wales GB Rally. Accommodation was better than I expected for the price (took our own bedding). All you can eat breakfast was perfectly adequate except for the coffee which was a bit on the weak side and served in polystyrene cups. Certainly worth considering for a cheap family holiday or weekend.

Was this review helpful? Yes
GManagerPRE, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands. We are extremely pleased to hear that you experienced a great value for money stay which we strive to provide to all of our guests. We will be sure to pass your comments comments relating to the food on park to our head chef and we will also highlight your comment... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

wow!! What can i say other-than avoid at all cost ,we had booked and paid for this holiday and was looking forward to a nice friday to monday break!!! I honestly wish i hadn't of bothered . The place is disgusting , i wouldn't let my dogs sleep in the accommodation, filthy, damp, mattresses disgusting, heating not working, toilet paper... More 

Was this review helpful? Yes 3
GManagerPRE, General Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands. We are sorry to hear that you experienced issues during your recent stay with us. We take on board all of the comments made from our guests and in this case we sincerely apologise that the standard of cleanliness in your apartment did not meet your expectations. In view of this... More 

Denbigh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had the misfortune to have to stay here for one night this weekend. Check in was OK, girl wasn't friendly or overly helpful and decided chewing gum was more preferable than dealing with customers, given bed linen and vague (incorrect) directions to find the 'apartment'. We had been situated right behind the enetertainment venue, which didn't bode well. Dirty... More 

Was this review helpful? Yes 4
Cliff S, Manager at Pontin's Prestatyn Sands Holiday Park, responded to this review

Thank you for your review of Pontins Prestatyn Sands, we would like to take this opportunity to apologise for the negative exerience that you had and also address some of the issues you experienced during your stay with us. With regard to you being situated near to the venue and experiencing noise disturbances, the overwhelming majority of our guests do... More 

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Additional Information about Pontin's Prestatyn Sands Holiday Park

Address: Barkby Ave, Central Beach, Prestatyn LL19 7LA, Wales
Location: United Kingdom > Wales > North Wales > Denbighshire > Prestatyn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pontin's Prestatyn Sands Holiday Park 3*
Number of rooms: 4
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Also Known As:
Pontin`s Prestatyn Sands Centre Hotel Prestatyn
Pontin's Prestatyn Sands Holiday Park North Wales

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