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The Beaches Hotel

Hotel website
Beach Road East, Prestatyn LL19 7LG, Wales
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The Beaches Hotel
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389 Reviews from our TripAdvisor Community

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Traveler rating
    125
    121
    73
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (389)
  • Mar-May only
    (121)
  • Jun-Aug only
    (125)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (50)
All months
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We book Beaches hotel every year for our Charity Bike Ride the staff there are brilliant and really accomodating we usually arrive between 2 and 3 and head straight for the bar which has been improved so much since my first visit 2 years ago the staff are brilliant the food is great and the rooms are getting there definately... More 

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Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We recently visited for a wedding. Lovely views & food was lovely. We had a family room which was lovely with a lovely view. my only complaint is the receptionist could do with a little customer service training and seemed extremely hot. Would visit again

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County Fermanagh, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Room was very small and dated, poor qaulity bed Food OK, staff good, location dirty beach front with seagulls Pool, jacuzzi the worst ever, freezing and not working. spent 3mins. Would not go back if it was free

Was this review helpful? Yes
BeachesManagement, Manager at The Beaches Hotel, responded to this review

Thank you for taking the time to leave this review, I am just sorry that you feel your stay was not up to the high standards which so many of our guests experience. It is such a shame that you felt that you could not voice your concerns to a member of staff who would have happily arranged for a... More 

N.IRELAND
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in North Wales last summer and returned again this year because we love the place & the people. After such a great time last year we just had to go back to the beaches hotel. I honestly can't fault this hotel, it's spotless, the views staff & food are excellent. So glad we made a second visit and... More 

Was this review helpful? Yes
BeachesManagement, Manager at The Beaches Hotel, responded to this review

Thank you so much for taking the time to leave this review and also for your kind comments. We are very pleased that you enjoyed your stay with us as we pride ourselves on ensuring our guests have the most comfortable and pleasurable stay possible and I believe this review is testament to that. We really do hope that you... More 

West Thurrock, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this hotel based on an 8.1 rating on booking.com. It simply doesn't deserve it. We arrived at 4pm (check in from 3) and had to wait 45 minutes for the room to be ready. We did get a lukewarm tea spilt in the saucer and a bitter coffee while we waited though. On arrival in the room, it... More 

Was this review helpful? Yes 2
BeachesManagement, Manager at The Beaches Hotel, responded to this review

Thank you for your recent feedback with regards to your stay here at The Beaches Hotel. As a hotel, we are shocked to read about your stay and we would have liked the opportunity to speak with you in person. It is with regret that throughout your stay and on departure, you did not request to speak to a member... More 

Wendover, United Kingdom
Level Contributor
187 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed the night before we started on the Offa's Dyke Walk. The hotel kindly allowed us to leave the car there and pick it up when we finished. The hotel seems to have been refurbished so the room was more than adequate and the view and position right on the beach are excellent. We walked the short distance into... More 

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BeachesManagement, Manager at The Beaches Hotel, responded to this review

Thank you for taking the time to lleave your review, it is much appreciated and your opinions are highly valued. I am very glad that you enjoyed your stay with us and that you hope to return in the future. I am however, awfully sorry that you feel the service at breakfast was not up to the high standards which... More 

Hebden Bridge, United Kingdom
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very busy weekend for the hotel but all staff polite, helpful and cheerful. Hotel clean and welcoming, room needs a lick of paint and a carpet clean but sheets and bathroom spotless. Room 105 has constant, strange gurgling noise but earplugs sorted that minor problem. It must come from the swimming pool below. Lovely little pool, great temperature. Breakfast above... More 

Was this review helpful? Yes
BeachesManagement, Manager at The Beaches Hotel, responded to this review

Thank you very much for taking the time to leave this review. We take great pride in training our staff to the highest standards and your review is testament to that. I am very sorry that you experienced the noise in your room but, as you said, this is coming from the swimming pool. I do hope that you visit... More 

Whitstable, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed here several times recently while visiting relatives in Prestatyn. The hotel has a beautiful aspect with views of the sea and mountains. My room was clean and fresh. The young staff in the bar and restaurant were friendly and efficient. My breakfast was freshly cooked and tasty. I did experience a misunderstanding with one member of staff... More 

Was this review helpful? Yes
BeachesManagement, Manager at The Beaches Hotel, responded to this review

Thank you for taking the time to leave this kind review. I am very pleased that you enjoyed your stay here at the Beaches Hotel. We take great pride in training our staff to an excellent level and we are often told how great our customer service is. I am sorry that there was the slight misunderstanding with our waiter... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Had the pleasure of staying here a number of times over the last month while working in Rhyl. Great Hotel, friendly, clean, great food (recommend Pork Loin), good choice of drinks and fantastic views of the coast. Only downside...views of pontins from rear rooms. If you ever in the area i would highly recommend it.

Was this review helpful? Yes
BeachesManagement, Manager at The Beaches Hotel, responded to this review

Thank you for taking the time to leave this review. I am so pleased that you have had some memorable stays here with us at the Beaches Hotel. We are in such a beautiful location and we are often complimented on the wonderful views that we have. I do hope that you will visit us again. Kind regards More 

Aldeburgh, England, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Rooms were okay and clean, and of a decent size, but we did not have a view. There was a noisy party going on, but it finished at a decent time, so one had a good night's sleep. Service in the bar and restaurant was not brilliant, as one had to order food at a crowded bar, and it took... More 

Was this review helpful? Yes
BeachesManagement, Manager at The Beaches Hotel, responded to this review

Thank you for taking the time to leave this review. I am awfully sorry that you feel that your experience here was not up to our usual high standard. I will certainly be speaking to our Food & Beverage department and finding out as to why you had to wait a long time to be served. I do hope that... More 

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