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Presthaven Holiday Park

Shore Road | Gronant, Prestatyn LL19 9TT, Wales (Formerly Presthaven Sands Haven)
Presthaven Holiday Park
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998 reviews from our community

Traveler rating
    265
    302
    188
    100
    143
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629
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2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (998)
  • Mar-May only
    (280)
  • Jun-Aug only
    (431)
  • Sep-Nov only
    (265)
  • Dec-Feb only
    (22)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

i normally got to presthaven sands everyyear but this year im going hafan y mor to try something new? presthaven sands is amazing my kids love it they went on the water walkers , bungee, go karts, bikes, the high ropes, targetshooting , archery and of course fencing there the activites they have done previous times we have been before... More 

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2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Bought a 5 day holiday via Sun Holidays for 2 adults and 3 children. I didnt upgrade as I wanted to keep cost down and was a little worried what I would find after reading some reviews but the caravan was clean, spacious and no hidden nastys, such as ripped curtains or sofas. Close to loads of good family days... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Just returned from a mid week break from Presthaven.Worst Haven park I have been to.Caravan was great when we got in it because the key we were given didn't unlock the door.Staff in restaurant were either inexperienced or non existent sometimes could wait up to half an hour just to get a drink.There was a drinks only point at the... More 

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townies leeds
Top Contributor
59 reviews 59 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Arrived for check-in at approx. 3pm on Mon. Got info and key almost straight away. Staff in reception friendly and efficient. Caravan was lovely but a bit far away from 'where it all happens'-(my aching feet!). We were Conwy 97. Lovely and clean and bright inside. Modern and well equipped. A lot more than I think I paid for so... More 

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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just come back from a lovely mid week break in Presthaven Sands. We booked a 3 bed Delux Caravan. It was clean, we were really impressed with the size of it too. All the staff that we dealt with were friendly, my 7 year old daughter loved the shows. Two of the show staff were even eating a... More 

Was this review helpful? Yes 2
PresthavenS, guest relations at Presthaven Holiday Park, responded to this review

Hi there Thank you for your kind review and it’s great to hear that you were especially impressed with your holiday home and its cleanliness .I’m so glad your daughter enjoyed our shows they are great aren’t they and our Funstars are brilliant at getting everybody, including the adults involved. There was a small issue with a water pipe with... More 

somerset
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed beginning of easter holidays in a prestige caravan. Check in was very easy and staff were very polite and helpful. We found our caravan which was towards the quiet end of the park about 2 mins walk from clubhouse chip shop end. It was immaculately clean (cleaned by 2 boys sorry can't remember your names!) And everything worked... More 

Was this review helpful? Yes 1
PresthavenS, guest relations at Presthaven Holiday Park, responded to this review

Hi there Thank you for your glowing report of our lovely holiday park. It’s great to hear you and your family had such a brilliant stay with us. I am pleased to see you were very happy with your accommodation and found our reception staff polite and helpful. It’s a shame your children had bad coughs and didn’t have chance... More 

Liverpool, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

Stayed at presthaven for the past 4 years, we stayed during the easter break, on arrival at our caravan we saw we had no bedding so contacted reception, 15 minutes later a man in a van turned up with all bedding in bags and put them in our caravan, when we asked if we had to make all the beds... More 

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PresthavenS, guest relations at Presthaven Holiday Park, responded to this review

Hi there Thank you for taking the time to write this review of our holiday park and in particular your kind comments regarding our teams friendliness in the Mash and Barrel. I am very sorry your beds were not made up upon arrival to your holiday home and I sincerely apologise for this and I will pass your feedback over... More 

1 review
3 of 5 stars Reviewed 1 week ago

I stayed here a week at Easter in a campervan, after setting up I was approached about an hour later and told I could not drive off and leave the drive away awning setup. If I drive away I have to take the awning down as it is now classed as a tent? And they don't allow tents. If I... More 

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PresthavenS, guest relations at Presthaven Holiday Park, responded to this review

Hi there Thank you for your review of our touring site here within our holiday park. Unfortunately we do not have a licence for people to sleep under canvas, so maybe we could look at advertising this fact a little more clearly during booking. I do apologise this had a negative impact on your stay with us. I understand you... More 

runcorn
2 reviews
3 of 5 stars Reviewed 1 week ago

hi I stayed over easter weekend in a prestige there was no dvd player which is the second year this has happened full of dogs which some people let them do there business on the grass next to us which my son stood in no need for this very expensive to eat and drink and queues at the bar were... More 

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PresthavenS, guest relations at Presthaven Holiday Park, responded to this review

Hi there Thank you for your review of our holiday park. Firstly I would like to apologise that there was no dvd player in your holiday home but I’m sure if you had reported this to our reception team they would have had a new one delivered to you straight away. It’s a shame some people have no regard for... More 

Blackpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We have just returned from our 4 night break at Presthaven. This was our first visit and I'm not sure if we will return here again. We were told that the caravan would be available from 4pm which is a late check in anyway, only to be greeted by the cleaners. We finally got into our caravan at 4:45pm. It... More 

Was this review helpful? Yes 1
PresthavenS, guest relations at Presthaven Holiday Park, responded to this review

Hi there Thank you for taking the time to write your review. I am really sorry for the disappointment you suffered upon arrival at your holiday home. While I wish you had a better experience it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and its apparant... More 

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