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The West Arms Hotel

Certificate of Excellence
Llanarmon DC | Llangollen, Llanarmon DC LL20 7LD, Wales
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389 Reviews from our TripAdvisor Community

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Chester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a lovely stay here on a dinner, bed and breakfast package. The hotel is very charming with some beautiful features. The room was very well kept, great size and comfortable. Gill and Geoff are fantastic hosts and the staff are warm and helpful. We really enjoyed the evening meal. The choice and quality exceeded our expectations. Really romantic... More 

Helpful?
Thank rhynlove
Tywyn, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A last minute one night booking with our two dogs turned into an extremely pleasant evening. The staff were fantastic, the bed comfy, the food was mouth watering, this truly is a hotel to be proud of. Everybody from the owners to bar staff to kitchen staff were friendly, accommodating and pleasant. Would definitely stay again :-)

Helpful?
1 Thank Chris T
Geoff and Gill L, Owner at The West Arms Hotel, responded to this review

Thank you Chris - what a wonderful rewarding review - we are really pleased to read your kind compliments... More 

Winchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel over Christmas so that we could visit relatives. The staff are very helpful and welcoming. The hotel is quite old, but our room was very comfortable. Our shower seemed rather challenged on the water flow front, but we found another bathroom nearby with a great shower, so this was only a minor inconvenience. The breakfasts... More 

Helpful?
1 Thank Jane P
Geoff and Gill L, Owner at The West Arms Hotel, responded to this review

Thank you so much for the wonderful review - and everyone else who really enjoys their stay with us - it is very rewarding for us to read this on our staff's behalf too who all try exceptionally hard to offer our guests a great welcome and do everything they can to ensure a great experience... More 

Kenilworth, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

For one reason or another we stay at lots of hotels. This may well be the best of them all. The building seems to be very old, you can feel the history, but immaculately maintained. A fire is roaring all of the time in the front room, surrounded by deep sofas. The bed is the largest and most comfortable I've... More 

Helpful?
2 Thank Foz40
Weston
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2016

It's been some time since we were last at The West Arms and our stay to celebrate the arrival of the New Year was again a memorable culinary delight in a wonderful historic, quirky and extremely comfortable hotel. The West Arms is located on the banks of the Ceiriog River in the village of Llanarmon Dyffryn Ceiriog around 10 miles... More 

Helpful?
1 Thank TedWatkins
Geoff and Gill L, Owner at The West Arms Hotel, responded to this review

Thank you so much for your lovely review Mr and Mrs Watkins - you were certainly a pleasure to look after and definitely enhanced our celebrations at The West Arms to welcome in 2016 - especially with your very impressive attire! More 

Chester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 2, 2016

Christmas overall experience was dissapointing Bk room was shabby Xmas decorations old & cheap Chefs smoking outside on arrival Long waits for service - considering we were 1st to dine 2 courses lovely -except dessert In need of revamping. Charm has been lost.Staff r young & inexperienced Don't bother addressing concerns to them- just receive rude replies!

Helpful?
1 Thank Simone P
Geoff and Gill L, Owner at The West Arms Hotel, responded to this review

Having had a lengthy, protracted, (and apologetic and very polite on our part) email exchange over the last few days with this guest, who was one of a party of 8 on Christmas Day, we have arrived at the conclusion that despite checking regularly that everything was to their satisfaction, there were no happy faces that day. We sat all... More 

Camberley, United Kingdom
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 27, 2015

The West Arms Hotel had an unexpected delight and award winning chef Grant Williams, and the food did not disappoint. All the staff were friendly and fantastic giving great customer service. You enter into a cosy room/reception area where you can enjoy a drink beside the fire before dinner. The surrounding area is beautiful especially for walkers. Our very large... More 

Helpful?
1 Thank holidaysforus504164
Towcester, United Kingdom
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 17, 2015

We were invited to stay at The West Arms Hotel as guests of some friends. We were quite a large party but the hotel made us feel extremely welcome and nothing was too much trouble. Our room was comfortable and clean if a little warm (we couldn't turn the radiator off!). Dinner and breakfast were delicious with some interesting menu... More 

Helpful?
1 Thank Caroline T
Ludlow, United Kingdom
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 16, 2015

The welcome was warm, in every way, for our overnight stay - a winter offer. Our room was comfortable and spacious with a bath/shower room of a high standard and a view along the valley. Real coffee in the room was an unexpected bonus and much appreciated. We both enjoyed our dinner which included pefectly cooked fish and an interesting... More 

Helpful?
Thank Peony42
uk
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 7, 2015 via mobile

Had a last minute stay here. Place was lovely. Staff very friendly. Room was great. Make sure you check which room you get as some are better than others. Only bad point was I thought the bar very over priced. All in all a lovely stay

Helpful?
1 Thank destroya777
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