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The West Arms Hotel

Certificate of Excellence
4.0 of 5
Hotel website
Llanarmon DC | Llanarmon Dyffryn Ceiriog, Llanarmon DC LL20 7LD, Wales
Special Offer
Complimentary Prosecco
The West Arms Hotel
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Ranked #1 of 2 Hotels in Llanarmon DC
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Rebecca C Liverpool, United Kingdom
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329 reviews from our community

Traveler rating
    201
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    22
    14
    7
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33
221
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Just returned from a stay at the West Arms. There's not a lot you can fault at this hotel, the rooms maybe on the small size, this is not a criticism this is a very old building, the rooms are very comfortable and very well presented. The staff are very friendly and nothing is too much trouble for them. The... More 

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Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked via TravelZoo. £99. We got a 2 course dinner and prosecco and breakfast. The value was unbelievable. The room was lovely and the staff were faultless. Service wonderful. I can't praise it enough, honestly. I had the trout which was a sensation. Mikey had the beef cheek and he says it was delicious. Portions were great. Wouldn't go... More 

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Taunton, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for 3 nights. Charming 16th century building with all its quirks, slopping floors, low headroom it is a find! The staff, food and service is worthy of a 5 star Hilton. Only niggle is the room we had was on 3 levels and with no overhead shower, but charming none the less. Book it you will have a... More 

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Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed Monday night with our Westie and so loved this place. Some say they are 'dog friendly' but this place really is. The staff are lovely and the hotel so inviting. We sat near the fire for our evening meal which could not be faulted. The guy who served breakfast worked so hard and nothing was too much trouble for... More 

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liverpool
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here with my partner and the food and staff were both tremendous. Steve and his staff are friendly and helpful :) and I got the beef cheek on the managers recommendation!All in all great time had and hats of to the staff and the chef!The nearby waterfall is a must and so is this place.Thank you all x

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Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel and restaurant had been recommended personally to us by close friends and clients who have stayed this year. What can I say... Amazing! Solitude, scenery and great food. But most importantly sensational staff. This is my first trip advisor review, and while I am fairly well travelled I do not find the need to write about service as... More 

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Geoff and Gill L, Owner at The West Arms Hotel, responded to this review

Thank you Paul for such a fabulous review - please see our response to the previous review from Ellen....we look forward to welcoming you back as wonderful guests! More 

Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My partner and I stayed at The West Arms last week, on the way back from visiting family. We rang on the off chance that there may be a room available, and were pleasantly surprised that there was 'room at the inn'. We spoke to the manager Steve on the telephone, and he was very helpful, and eager to have... More 

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Geoff and Gill L, Owner at The West Arms Hotel, responded to this review

Thank you for your review Paul and also thanks to the previous reviewer Ellen, for very quickly restoring our reputation as a warm, welcoming and friendly establishment - something we pride ourselves on - as do all our committed and hard working staff. Unfortunately we cannot please 100% guests for 100% of the time but we do try our best.... More 

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We were there at the weekend too and so agree that the welcome was very cool ! The front of house manager was quite rude to two sets of customers who couldn't get wifi and whose room was cold.He actually made rude comments about them to other guests ! Such a shame.We visited ten years ago and it was lovely... More 

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Geoff and Gill L, Owner at The West Arms Hotel, responded to this review

Thank you for your review. We apologize for any lack of warmth felt in the welcome you received, or any rudeness experienced during your stay - and this applies also to any of the previous reviews, referring to this incident by other guests. The two course offer described by Secret Escapes should have been more explicit and this has been... More 

Wales
Top Contributor
91 reviews 91 reviews
48 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Tucked away in the heart of this tiny Welsh village is The West Arms hotel which oozes character and charm. As soon as you step through the doorway you are warmly greeted by the very friendly staff who make sure you have your every need. A huge log fire was roaring in the lounge where after finding our room, we... More 

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Broadbottom, Cheshire
Contributor
20 reviews 20 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on a Saturday night having stopped off to visit the aqueduct and then a long walk around Llangollen - the heritage trail, which is about 25 mins away by car. Well worth doing. We arrived at the hotel late afternoon. It is off the beaten track in a small village surrounded by hills and very picturesque. We... More 

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