We walked away disgusted with attitude of 'manager'. Had to stay at this place with a work colleague and actually never stayed! Had read the reviews on here - both good and bad - and was ready with an open mind to stay the one night.

On arrival the place was in complete darkness (not their fault - power cut). There were several 'less than savoury' types hanging around, sitting on floor, hanging outside reception. On entering the candle lit reception, after several minutes of looking for someone to help and calling out we were finally met. We handed over our reservation emails WHICH CLEARLY STATED the rooms had been paid in advance.

The guy who met us disappeared for a while and said that we had to pay up front. Not only did we have to pay up front, he insisted on PAYMENT IN CASH! This was due to the power cut meaning the terminals wouldn't accept credit cards. We explained that we didn't have £100+ cash on us and were told to go to a cash point and get some... more