We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Colwyn Bay B&Bs / inns

West Point Hotel

102 Conway Road, Colwyn Bay LL29 7LE, Wales
Hotel amenities
West Point Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save Saved
You added West Point Hotel to your Saves list
Ranked #6 of 14 Colwyn Bay B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 4, 2014
Dawn H Plymouth, United Kingdom
Write a Review

70 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Plymouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014

We stayed at this hotel for three nights over August Bank Holiday. Our room was clean, comfortable, and of a higher standard than many big hotel chains we have stayed in recently. Thank you Jan for your warm welcome and kindness to us, and we enjoyed your cooking! Hope to see you again in the Spring. Dawn & John, Plymouth

Was this review helpful? Yes
Jan L, Owner at West Point Hotel, responded to this review

Thank you so much for the great review dawn & John ,it was a absolute pleasure . See you both next year . Regards Mick and Jan More

Essex, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 1, 2014

Our first impression was not good a rude member of staff greeted us with a bad attitude. My son and I both had a room each, his single room was small cramped and the bed was meant for a child the matress was a cheap noisy spring type and bed was too short for my son who is 6ft tall.... More

Was this review helpful? Yes 2
Jan L, Owner at West Point Hotel, responded to this review

We don,t normally reply to review,s but felt we had to with this one . Firstly the booking was made with booking.com . We don,t have lifts people with special needs normally contact the hotel before booking . Your booking with booking.com no where was it mentioned that you required a lift.you choose the single & family room your self... More

1 review
1 of 5 stars Reviewed August 28, 2014

Well what can I say stayed here for work. Firstly the hotel should just be called a B & B not a hotel. Secondly the mattress that I slept on should have a health warning due to the springs coming out of it. Thirdly the smell of damp in the building was quite overpowering. Lastly the only good thing was... More

Was this review helpful? Yes
Jan L, Owner at West Point Hotel, responded to this review

We came at 7.30 As a favour for a early breakfast. Darren thanked us for a pleasant stay was very chatty , telling us he worked with disability basket ball players in Bristol . Thanked us for a lovely stay ,asked was every thing all right , Darren yes lovely thanks . ? More

Derbyshire, United Kingdom
1 review
5 of 5 stars Reviewed August 16, 2014

we stayed here as it was a dog friendly hotel x we could not have asked for more. room was clean and comfortable . nothing was a problem for mick and jan they made us very welcome . we always looked forward to breakfast it was always cooked fresh . A 2 star hotel that should be 4 star, would... More

Was this review helpful? Yes
Cambridge, United Kingdom
Top Contributor
66 reviews 66 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 11, 2014

I stayed here for one night; I'd selected this hotel for its proximity to the railway station. We arrived fairly let, and got a rather perfunctory welcome. Our room (a twin, on the second floor) was not large, but it was clean and the beds were comfortable, and it had an en-suite. Breakfast was OK, if a little greasy; the... More

Was this review helpful? Yes 1
Stafford, United Kingdom
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 7, 2014

Although this hotel is rated a 2 star we got the feeling that it could have been a 4 star!! Mick and Jan...proprietors...were very freindly and we had a great welcome...hubby and me had one double room and my daughter and my granddaughter..1 year old...had another double room which was next to ours...travel cot and bedding was also provided at... More

Was this review helpful? Yes 1
Ronneby, Sweden
Top Contributor
369 reviews 369 reviews
79 hotel reviews
255 helpful votes 255 helpful votes
3 of 5 stars Reviewed August 6, 2014

This is a 2-star establishment and it matches reality. The place also seems content with it and there seems to be no will to push for a third star. The feeling is more like trying to avoid a 1-star. It's basic and for the area cheap. If there is a check-list for a 2-star establishment they've followed to the letter.... More

Was this review helpful? Yes
17 reviews 17 reviews
5 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 30, 2014

Stayed overnight before a meeting the next day. If I'm being pedantic the booking in could have been a little better and maybe get shown to your room? Little things make the difference. The room was fine. It was large and very clean. The hotel was quiet and I had a really good nights sleep. The landlady was very friendly... More

Was this review helpful? Yes
Luton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 25, 2014 via mobile

We found our room very clean and the bed comfortable. However basic needs were not met (nowhere to hang towels & very limited storage space). The landlady who presides in a very hospitable manner over breakfast needs to give her (husband?) lessons in customer service, he wasn't very friendly and we weren't shown to our room, just given a key.... More

Was this review helpful? Yes
Newark-on-Trent, United Kingdom
4 reviews 4 reviews
1 of 5 stars Reviewed July 20, 2014

Never Will be back to this hotel.Very small room and bathroom microscopic.No ventilation in the room.Bad conditions for big money.1 night 70 pounds!!!The price of breakfast at the hotel but the smell does not allow to eat. I dont I ate.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to West Point Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about West Point Hotel

Address: 102 Conway Road, Colwyn Bay LL29 7LE, Wales
Location: United Kingdom > Wales > North Wales > Conwy County > Colwyn Bay
Price Range (Based on Average Rates): $$
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda and Priceline so you can book your West Point Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
West Point Hotel Colwyn Bay, Wales

11 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (10)
View from room (1)
Room/suite (3)
Bathroom (3)
Hotel & grounds (1)
Other (2)

Management photos: Courtesy of the property manager

All management photos (2)
Hotel & grounds (1)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay