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All 6 Colwyn Bay hotels

Whitehall Hotel

4.0 of 5 Hotel   |   51 Cayley Promenade | Rhos on Sea, Colwyn Bay LL28 4EP, Wales
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Ranked #3 of 6 hotels in Colwyn Bay
A recent review
5 of 5 stars reviewed 6 days ago
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  • Reviews (43)
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43 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very friendly owner and staff ,food good ,breakfast pancakes are a must we had 2 rooms both clean with good working showers, heating,air con, t.v kettle,with tea/coffee ,perfect spot on sea front for dogs n kids ,our dog was made welcome with a sausages for breakfast each morning ,the dog room has great access would definitely stay again

Was this review helpful? Yes
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This could be so much better. Let's start with the positives, Maria and her team were right on the button with service. Always time for a smile and a few words. Maria welcomed us on arrival but as they have no parking available we had to park a few hundred yards away, which was a pain. You may be lucky... More

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North of Sydney
Top Contributor
250 reviews 250 reviews
45 hotel reviews
137 helpful votes 137 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

All is not as it seems.We paid top price and had a poky little room at the back.They advertise parking but you have to be lucky to get one of the two available otherwise you haul your bags up the hill.If you have a walking problem book the downstairs room cause there's lots of stairs.The good news is there is... More

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Bangor, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

I have been visiting rhos from time to time. I always stay in this guests house. The room is always been cleaned. The staff are nice and friendly. The kitchen is clean and the food is always served from fresh. The food is cooked. The cook is helpful and friendly. However, sometimes there are some rude, stuckup guests in the... More

Was this review helpful? Yes 1
Newport, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 10, 2014

I took my partner to North Wales for his birthday and booked the Whitehall last minute. On a positive note the room was clean and the breakfast very nice and freshly prepared. However, in this day and age you would not expect the following . 1. Masking tape holding the skirting board together 2. Cardboard sellotaped to the wall where... More

Was this review helpful? Yes 4
TonyMD, Owner at Whitehall Hotel, responded to this review

We are sorry that your stay with us was disappointing. Many of your issues could have been resolved very easily, had you talked with us about your concerns. 1. The door has been finished but the wallpaper suffered during the work. We plan refurbishment of this room shortly 2. The plumber will re-tile the bathroom part of the wall between... More

Caterham, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 10, 2014

They say first impressions are all important and boy are they right. After a lovely drive up the A5 and along the Conwy Valley I was looking forward to a cheery welcome as I checked in before making my way to the cricket I had come to see. I've always found Guesthouses and B&Bs far more welcoming then the Travelodges... More

Was this review helpful? Yes 3
TonyMD, Owner at Whitehall Hotel, responded to this review

This guest argued with my wife at the outset and things did not improve. Our normal way of dealing with dissatisfaction at the outset is to offer a free ride to another hotel which may be more to his liking. We regret we did not do that in this case. His review makes several assumptions and statements that are not... More

Stoke-on-Trent, United Kingdom
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 25, 2014

stayed sat 24th may. lovely hotel very friendly but was surprised they had no evening meals on and you wasn't allowed to have take away in your room . was told about carvery near by but they stopped serving at 6pm so had to go even further looking for something to eat. might want to think about offering sandwiches or... More

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TonyMD, Owner at Whitehall Hotel, responded to this review

Thank you for your review - we wish more persons would take the time to let us know what is required to meet their needs. We can provide meals any day that we receive the order before 9.30 am. Menus change daily and the chef needs the time to ensure that fresh produce is used. We have tried offering meals... More

Stockport, United Kingdom
Top Contributor
60 reviews 60 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 19, 2014

This family run hotel is one of the best, yes a little tired,but don't let that put you off,a lovely quite sea side hotel with views to die for and lovely food from mine hosts Tony and Maria. Book in and and enjoy the delights of North Wales.

Was this review helpful? Yes 3
Wigan, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2013

Stayed here in September and have lost count of the times we have visited this hotel. Always a warm welcome. Breakfast is special and evening meal just to our liking. Everything freshly cooked and locally bought. Tony and Maria are only too happy to deal with any special requests. Did enjoy our after dinner chats with them. We particularly like... More

Was this review helpful? Yes 1
TonyMD, Owner at Whitehall Hotel, responded to this review

Thank you for the kind review. We must admit that we find it very easy to please you as you have been so many times that we know your preferences.. As you talk so openly, it has always been easier to serve you because you let us know your likes and dislikes. It is very kind of you to chat... More

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 24, 2013

First stayed at the Whitehall in 2001, in 2002 met my husband to be at the hotel although I did not know it at the time ! The World Cup was on and the hotel had a lovely atmosphere. We have returned many times and our latest stay was on Thursday 22nd August 2013. Tony and Maria are still as... More

Was this review helpful? Yes 2
TonyMD, Owner at Whitehall Hotel, responded to this review

Great to see you again - and to know that you are closer than before. You reminded us how long we have been here and it really is great to see people coming back - and with children now grown up. We can remember them 'matchmaking' furiously without either of you being aware! Thank you for your kind words. Maria... More

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Additional Information about Whitehall Hotel

Address: 51 Cayley Promenade | Rhos on Sea, Colwyn Bay LL28 4EP, Wales
Location: United Kingdom > Wales > North Wales > Conwy County > Colwyn Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Whitehall Hotel 4*
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Also Known As:
Whitehall Hotel Colwyn Bay, Wales

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