We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 134 Memphis hotels

Residence Inn Memphis East

3.0 of 5 Hotel   |   6141 Old Poplar Pike, Memphis, TN 38119
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Residence Inn Memphis East to your Saves list
Residence Inn Memphis East
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
50%
Ranked #51 of 134 hotels in Memphis
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
MrsMKFCinc Muncie, Indiana
  • Overview
  • Reviews (85)
  • Photos (26)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (20)
  • Location
  • More
Write a Review

85 people have reviewed this hotel

Traveler rating
    20
    18
    19
    15
    13
See reviews for
22
11
3
27
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Muncie, Indiana
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We've stayed here many times in the past 6 years every time we stay the service, suites, food, customer relations staff is excellent. I would rather though have my suites on inner corridors because it is more secure.

Was this review helpful? Yes
Orange, Virginia
Top Contributor
196 reviews 196 reviews
85 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in April and remodel was underway. It now looks really nice and is a great place. The rooms are large and like all extended stay hotels, has lots of amenities. Good breakfast area and nice outdoor swimming pool and basketball court.

Was this review helpful? Yes
NOVA
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and I checked in Saturday night on a relocation trip to Texas. I am Platinum, she is Gold with Marriott. We wanted a place with a kitchen so we chose Residence Inn. Check in took 10 minutes because the card machine was broken…the clerk had to reboot the system multiple times and try swapping out card machines to... More

Was this review helpful? Yes
Travis M, General Manager at Residence Inn Memphis East, responded to this review

Thank you for taking the time to write a review in Tripadvisor . I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid such problems in the future.... More

Nashville, TN
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I were in town overnight and booked reservations for this property despite a few not so great reviews. However, I was delighted with this hotel. The room was beautifully designed and decorated and surprisingly spacious. The complimentary breakfast was nothing short of amazing. I do wish there were more parking spaces but hey, at least the parking... More

Was this review helpful? Yes
Atlanta
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Although the room was nice, I was placed into an accessible room which I didn't like. The seating area in the shower was hard to maneuvar around and the water went from hot to cold in a matter of minutes. I do not know why the girl up front put me in an accessible room because the hotel was empty... More

Was this review helpful? Yes
Travis M, General Manager at Residence Inn Memphis East, responded to this review

Thank you for taking the time to share your experience. You indicated in your response that you had an issue with being placed in an accessible room and the noise. Although we can not control the noise outside the building we can accommodate our guest by ensuring we get our guest their room preferences. Please accept our sincere apologies for... More

1 review
3 of 5 stars Reviewed July 15, 2014

I stayed at this hotel for 3 nights on family reunion. While the hotel itself was ok but some of the staff was very rude. During my stay I had to go to the front desk more than 10 times to be let into my room because my key didn't work. After leaving the front desk I heard one of... More

Was this review helpful? Yes
Travis M, General Manager at Residence Inn Memphis East, responded to this review

Thank you for taking the time to share your experience. You indicated in your response that you had an issue with your keys. Please accept our sincere apologies for the inconvenience you have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, the hotels entire key machine quit working while you were here. The issue has since been... More

Canton, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 23, 2014

We had booked this Residence Inn with Marriott points on our way back from Dallas,Texas. However when i checked our visa bill, we were charged $184.36 instead of 15,000 points. After several phones calls to the Marriott help desk the bill was correct and points applied. We requested a handicapped room and did receive one however the bathroom was not... More

Was this review helpful? Yes
Travis M, General Manager at Residence Inn Memphis East, responded to this review

Thank you for taking the time to review our hotel on Tripadvisor and sharing your experience. Please accept our sincere apologies for the inconvenience you may have experienced with your billing issue. We did not meet your—or our own— expectations. We appreciate the feedback as it allows us to become better and in turn provide you with an excellent hotel... More

Albany, Georgia
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2014

We got the basic studio room. I was very impressed with what it included. Stove, fridge, dishwasher and granite counter-tops. Our 2 year old enjoyed her stay b/c it was all carpet and she had more than enough room to run around and explorer. The pool was nice and the grill area is something I loved. I loved the fact... More

Was this review helpful? Yes
Travis M, General Manager at Residence Inn Memphis East, responded to this review

We are glad that our Studio suite had enough room for you and your family to enjoy. We want to thank you for choosing he Residence Inn Memphis East for your lodging needs. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with... More

Silver Spring, Maryland
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 15, 2014

My wife and I stayed 4 nights at the hotel. Initially, it was difficult to find the hotel. The rental car's GPS didn't list Old Poplar Pike as an option so we put in Poplar Ave. Parking was a bit difficult at times and we noticed that employees from the Clinic next door were parking in hotel parking spaces. We... More

Was this review helpful? Yes
Travis M, General Manager at Residence Inn Memphis East, responded to this review

Thank you for choosing the Residence Inn Memphis East and providing feedback on your most recent stay. We understand how important it is to get a good night's sleep while traveling and apologize for the interruptions you incurred while staying with us. We are currently working to ensure the hotel's address will populate in all types of GPS systems. We... More

Limestone, Tennessee
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

We are staying here for the 3rd time for a visit to the Shea Clinic next door. The room we have this time has a Mini kitchen (Large refrig, stove, microwave\ and dish washer for the same price as a regular room. Free breakfast and many more. Excellent gated security at nights.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Residence Inn Memphis East, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Residence Inn Memphis East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Memphis East

Address: 6141 Old Poplar Pike, Memphis, TN 38119
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Memphis East 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Priceline, Marriott, Tingo, Hotels.com, BookingOdigeoWL and Venere so you can book your Residence Inn Memphis East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Memphis East Hotel Memphis
Memphis Residence Inn

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Bathroom (1)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Memphis with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Memphis
Hotel Class
Official Description (provided by the hotel)
Starting January 2, 2012, the Residence Inn Memphis East will be under-going a multi-million dollar renovation.This will include completely new rooms with the Residence Inn’s “InnFusion Package”, new bedding, flat panel televisions, and WIFI.The lobby will undergo an extensive transformation as well with a new guest registration, 24-hour Market, business center, and gatehouse experience. ... more   less 
Number of rooms
105

Questions & Answers

Questions? Get answers from Residence Inn Memphis East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer