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Residence Inn Memphis East

#48 of 134 Hotels in Memphis
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6141 Old Poplar Pike, Memphis, TN 38119
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Residence Inn Memphis East
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Residence Inn Memphis East
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95 reviews from our community

Traveler rating
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    20
    15
    14
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24
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3
29
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Olathe Kansas
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 17, 2015

Booked through Priceline so got a good price. Studio room was clean and comfy with full kitchen. Train tracks were outside but that did not bother us. Lots of restaurants within a 10 min drive. Had an issue with our keycards not working at first but they worked quickly to resolve the issue. Breakfast was good and dining area is... More 

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Travis M, Manager at Residence Inn Memphis East, responded to this review

I would like to thank you for choosing to stay at the Residence Inn Memphis East during your time in the Memphis area. It was our pleasure to be at your service during your time with us. I am thrilled that you were able to enjoy the amenities of the hotel such as the gatehouse breakfast experience and fitness center... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 12, 2015 via mobile

Positive Facts: -Just over $100/night -3 easy blocks from the Memphis JCC -Friendly staff -good coffee -diverse hot tea selection provided in the lobby -room appeared clean and nicely furnished (there is a full kitchen in the studio room). Other facts: -Sits less than 50 yards off the train tracks where trains go by at least twice per night. -the... More 

Was this review helpful? Yes 1
Travis M, Manager at Residence Inn Memphis East, responded to this review

Thank you for taking the time to write a review in Tripadvisor . You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. In order to provide restful sleep for our guests, we installed sound proof windows in our hotel during renovation in 2012. Please accept my apologies for the inconvenience due to... More 

Saint Augustine, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

We just left this hotel and had a great experience. We had our two pets with us and the hotel gave us a first floor room near the walking area, which made it very convenient for us to walk our babies. The free breakfast buffet was very good and provided a variety of items. They also had an evening social... More 

Was this review helpful? Yes 1
Travis M, Manager at Residence Inn Memphis East, responded to this review

Hello, I would like to thank you for choosing to stay at the Residence Inn Memphis East during your time in the Memphis area! It was our pleasure to be at your service during your time with us. I am elated that you have shared your wonderful comments regarding the Residence Inn Memphis East. Amenities such as our delicious breakfast... More 

Jackson, Mississippi
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2014

My wife and I came to Memphis, tn for medical treatment. We picked the Residence Inn Marriott originally because it was very close to where we needed to be. But, when/if we need to return we will stay here. Our room was immaculate, the personnel were SO friendly and helpful, even the maintenance personnel smiled and greeted us warmly. We... More 

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Travis M, Manager at Residence Inn Memphis East, responded to this review

Hello, I would like to thank you for choosing to stay at the Residence Inn Memphis East during your recent trip to the area. It was our pleasure to be at your service during your stay. Thank you for taking take the time to share your greatly appreciated comments. Here at the Residence Inn Memphis East, we pride ourselves on... More 

Jackson, Missouri
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 24, 2014

The Marriott name should be removed from this location. When you hear the name Marriott you imagine clean, relaxing,professional, unique. This location is just the opposite the staff is rude and uncaring, the room smelled old, the couch was dirty, and the kitchen floor was sticky,pet hair all over the room.This list could go on, just nasty

Was this review helpful? Yes 2
Travis M, General Manager at Residence Inn Memphis East, responded to this review

Thank you for taking the time to write a review in Tripadvisor . I apologize that your recent stay was not satisfactory and appreciate your feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay and for that we sincerely apologize. Please be assured... More 

Chicago
Top Contributor
53 reviews 53 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 23, 2014

Clean, newly remodeled with friendly service. Walk to stores and restaurants. Fitness center has only 3 machines and cramped. But the machines do have individual TV's. Breakfast fine. Heart monitor broken on elliptical machine.

Was this review helpful? Yes 1
Travis M, Manager at Residence Inn Memphis East, responded to this review

Hello, I would like to thank you for choosing to stay at the Residence Inn Memphis East during your recent trip to the Memphis area. It was our pleasure to be at your service during your stay with us. I would like to thank you for sharing your commens regarding your stay at the Residence Inn Memphis East. We are... More 

Salem, NH
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 22, 2014

We truly enjoyed our stay at this Marriott hotel in Memphis. The place was clean. The staff was very friendly and informative. We asked for help finding a place for dinner and the desk clerk was very helpful. The room itself was fabulous..full kitchen, bedroom and living room. Very spacious and well-organized and clean. There is coffee and tea always... More 

Was this review helpful? Yes
Travis M, General Manager at Residence Inn Memphis East, responded to this review

Thank you for choosing the Residence Inn Memphis East and giving us feedback on your stay. Memphis has some amazing restaurants and several are located very close to the hotel. We offer all the comforts of home to make family travel a little less complicated! We hope that when your travels bring you back to Memphis you will visit us... More 

ANTIOCH
Top Contributor
158 reviews 158 reviews
28 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed October 13, 2014

This hotel is clean,the studios are big and has all the amenities of home to include two flat screen 37 in t.v's and a full kitchen,staff was first class, location in a very good area of Memphis with easy access to the interstate. Breakfast is a enough to remove the growl from your stomach and good, eggs, sausage, waffles, fruit,... More 

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Travis M, General Manager at Residence Inn Memphis East, responded to this review

Thank you for providng feedback on your stay! We pride ourselves in offering a great home away from home experience, especially the ability to watch what you want without arguing over the television! Should your travels bring you back to Memphis, we certainly hope that you will stay at the Residence Inn Memphis East! More 

New York City, New York
Top Contributor
125 reviews 125 reviews
95 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed October 7, 2014

The rate and the hotel was so good the first time, I returned this year. The hotel is great, clean and well managed. The rooms are large, clean and include everything you need to live there. Large island counter top, full size refrigerator, sink, toaster, microwave, silverware, plates, bowls and even a dishwasher made the kitchen complete. If anyone needs... More 

Was this review helpful? Yes 1
Travis M, General Manager at Residence Inn Memphis East, responded to this review

Thank you for the great feedback on your second stay at our hotel. Our goal is to create a "home away from home" experience down to the very last utensil! We are so glad you choose to return to the Residence Inn Memphis East and hope to you again inthe near future. More 

Hartland, Michigan
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed September 22, 2014

My husband and I brought another couple with us so we decided to stay in the penthouse suite with the loft. They told us it was 2 queen beds, 1 downstairs and 1 in the loft. The loft was awesome because you could go up there and have your own space. Only downside is that there is no wall to... More 

Was this review helpful? Yes
Travis M, Manager at Residence Inn Memphis East, responded to this review

Hello, I would like to thank you and your party for choosing to stay at the Residence Inn Memphis East during your time with us. It was a pleasure to meet you and we look forward to your return visit in the future. More 

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