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Residence Inn Memphis East

#47 of 135 Hotels in Memphis
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6141 Old Poplar Pike, Memphis, TN 38119
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Residence Inn Memphis East
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105 Reviews from our TripAdvisor Community

Traveler rating
    26
    28
    21
    16
    14
See reviews for
27
15
4
31
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (34)
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Shreveport, Louisiana, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is in a great location. Near shops, lots of restaurants and close to the interstate. The only slight drawback is the railroad directly behind the property. The rooms are clean and spacious and we had a little patio area to have morning coffee. It's a little pricey at $189 a night but thank goodness for Marriott Rewards and... More 

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Matthews, North Carolina
Top Contributor
73 reviews 73 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The service here was very good. They were apologetic to me when my initial room assignment gave me a room that had a detached toilet in the sitting room area as maintenance was in the middle of remodeling the bathroom for that particular room. My second room was in the main building and on the back side of the property,... More 

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Travis M, Manager at Residence Inn Memphis East, responded to this review

First and foremost we would like to thank you for choosing to stay with us during your trip tp Memphis. It was our pleasure to be at your service during your time with us. After reading your comments, I totally understand the importance of having an error free stay and apologize for any inconvenience caused to you and your family.... More 

Louisville, Kentucky
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

2 night stay in May 2015 - 2 BR/2Bath. Units have been updated - however ours was not as well maintained as some here note. Sinks were separating from both vanity tops, walls had significant dents, scuffs and peeling, couch was sprung and needed help to get bed in and out, mattresses were shot, ice maker was not working (went... More 

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Travis M, Manager at Residence Inn Memphis East, responded to this review

First and foremost I would like to thank you for choosing to stay with us during your recent trip to Memphis. It was our pleasure to be at your service. I would also like to thank you for sharing your valuable feedback concerning your stay. I am disappointed that we did not live up to your expectations, as well as... More 

Hamilton, Alabama
2 reviews
5 of 5 stars Reviewed 1 week ago

I love this hotel! The rooms are unique, well stocked and clean, and the service is excellent! Price is very reasonable considering location, size and quality of rooms, and service. I will definitely be staying here on future trips.

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Atlantic City
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We only spent one night but would have been quite happy with a longer stay. The room was extremely comfortable with a full kitchen and living room. Would have preferred a king bed to the queen we got, but we got the room for free with our Marriott points so we made do. Loved the full breakfast, they had eggs... More 

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Makanda, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

What more do I need to say besides 2 bathrooms with a family of 4 ? Kids bedroom is upstairs so there is a noise buffer in addition to multiple TV's. The kitchen/refrigerator/normal size coffee pot has become a must for us when traveling with 2 boys - they are bottomless pits ! We need to have snacks & drinks... More 

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Ballwin, Missouri
Top Contributor
170 reviews 170 reviews
51 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 1 week ago

There's plenty of space for an extended stay over a couple of days. There's a large living - kitchen combo and a decent size bedroom. The decor is nice, but lacks the pizzazz of newer Residence Inns. The reception and dining area is open with a ceiling that reaches four stories high. The staff could not be friendlier or more... More 

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Malibu, California
Contributor
20 reviews 20 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Really helpful staff. Was really close to railroad tracks which you hear- but not terrible. Didn't have time to stay for breakfast but nice area for it. Odd layout for suite, used every bit of space. Didn't see anything to use in kitchen,utensils or such. Dead bolt didn't work but didn't want to change rooms as was only there overnight.... More 

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London, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Group of 3 stayed at a 2-bedroom duplex suite for 3 nights. Very good and clean apartment with 2 separate (one quite large) bathrooms. Kitchen was big enough and well equipped. Would have preferred to have a door separating downstairs bedroom from seating area. And a third chair by the kitchen bar would be ideal. Beds were very comfortable and... More 

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Olathe Kansas
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 17, 2015

Booked through Priceline so got a good price. Studio room was clean and comfy with full kitchen. Train tracks were outside but that did not bother us. Lots of restaurants within a 10 min drive. Had an issue with our keycards not working at first but they worked quickly to resolve the issue. Breakfast was good and dining area is... More 

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Travis M, Manager at Residence Inn Memphis East, responded to this review

I would like to thank you for choosing to stay at the Residence Inn Memphis East during your time in the Memphis area. It was our pleasure to be at your service during your time with us. I am thrilled that you were able to enjoy the amenities of the hotel such as the gatehouse breakfast experience and fitness center... More 

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