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All 135 Memphis hotels

Americas Best Value Inn/Memphis Airport

2.0 of 5 Motel   |   3875 American Way, Memphis, TN 38118
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Americas Best Value Inn/Memphis Airport
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Ranked #98 of 135 Hotels in Memphis
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15 reviews from our community

Traveler rating
    4
    0
    1
    3
    7
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2
2
2
3
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Miami, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 1, 2014

As if the enormous cockroach in the bathroom was not bad enough, but the hotel clerk or owner is horrible and a thief. We called and were told a price of $45.00, when we got there, to hey jacked it up to $75.00. Best to use hotels.com so you get everything in writing. When we protested, the clerk/owner yelled and... More

Was this review helpful? Yes 1
Clarksdale, Mississippi
1 review
2 of 5 stars Reviewed April 19, 2014

The biggest let down was as it was a non smoking room it stunk of stale smoke, before we unpacked we asked to be moved to another room that was smoke free but where told that they are all smoke free and didnt smell. As it did not seem very full we also asked to get a room at the... More

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1 review
5 of 5 stars Reviewed July 31, 2013 via mobile

The hotel management and staff are just fantastic!! With out us even asking and from hearing a convo with my husband about his electric cart we had to get. They gave us an accessible room! Pretty spacious, very clean. Not a hotel with all the bells and whistles and frills but it was so clean, beds comfy, great staff. THE... More

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New York City, New York
1 review
1 of 5 stars Reviewed July 30, 2013

Checked into the hotel sheets and towels were dirty. The bathroom was filthy. After going to dinner in town, I was told it was an unsafe area. I should have known. The front dest is behind bullet proof glass. I checked out within two hours they refused refund any money for the night. Don't make the same mistake I did.

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Columbia Heights, MN
Contributor
13 reviews 13 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 8, 2013

I had an 8:30 AM flight out of the Memphis airport recently and needed a place to stay near the airport. Based on Tripadvisor reviews and the motel's quoted price, I chose the America's Best Value Inn on American Way. I am not hard to please. Give me a room with a comfortable bed, clean linens, and an overall clean... More

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ABVIMemphiAirport, Manager at Americas Best Value Inn/Memphis Airport, responded to this review

Dear twocars, On behalf of the staff of Americas Best Value Inn Airport, I wish to thank you for making the effort to share some feedback with us. I am glad that you enjoyed our clean rooms and reasonable rates. I understand that there are many lodging choices out there. And we try to control our costs by not having... More

Lanham, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 9, 2012

The lady at the front desk was soooooo RUDE AND RACIST!!!! She insisted that I had kids when I repeatedly told her that there would only be 2 guests in my room!!! The room was so dirty and smelled like smoking, not to mention it was a NON-SMOKING ROOM!! The bathroom was filthy!!! In fact, FILTHY is an understatement. When... More

Was this review helpful? Yes 1
ABVIMemphiAirport, Manager at Americas Best Value Inn/Memphis Airport, responded to this review

Dear Salenady, Thank you for sharing a review with us. I am concerned about the issues you encountered during your stay. As a matter of policy, we do require that the correct number of adults and children be registered at check in. We do take each complaint seriously. After investigating, we did not find any issues with your room during... More

Memphis, Tennessee
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 16, 2012

The management of this hotel is horrible. They charge extra for everything. You want a microfridge, extra. You want a larger TV, extra. You want on the first floor, extra. I stayed here for a week and the rate kept going up. After this week I booked 3 more nights online. The management will not give you the advertized rate... More

Was this review helpful? Yes 1
ABVIMemphiAirport, Manager at Americas Best Value Inn/Memphis Airport, responded to this review

Dear Steve H, Thank you for sharing a review with us. I am concerned about the issues you had mentioned. We do offer basic rates for our guests who are on a budget. We also offer rooms for our guests who are wanting to spend a little extra which also has upgraded amenities. This pricing strategy helps to keep our... More

Memphis, Tennessee
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 26, 2011

I have just one of the most horrendous encounters that I have ever experienced in my lifetime at this hotel property. At approximately 10:50PM on June 25, 2011, I logged onto the web and made a reservation at this property. Upon arrival to the property, I advised the front desk clerk that I had an existing reservation and provided him... More

Was this review helpful? Yes 5
Rochester, New York
Top Contributor
104 reviews 104 reviews
64 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed September 4, 2010

I should have known something was not quite right when I called to make a reservation and was told that they were unnecessary. The location was a bit sketchy, located immediately next to a bus station. I entered the lobby to find that it was locked to customers. All business was transacted through safety glass and a window slot. I... More

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1 review
5 of 5 stars Reviewed June 19, 2010 via mobile

We had stayed at this location when Memphis in May was taking place. My family wanted a clean and safe place to stay. We looked around a bit but could not find a good place. Then we found this great location. We got a great price for the room and the rooms were very clean. I felt very safe at... More

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Additional Information about Americas Best Value Inn/Memphis Airport

Address: 3875 American Way, Memphis, TN 38118
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn/Memphis Airport 2*
Number of rooms: 80
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