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Red Roof Inn Memphis East

6055 Shelby Oaks Drive, I-40 at Sycamore View Boulevard, Exit #12, Memphis, TN 38134
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Red Roof Inn Memphis East
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Red Roof Inn Memphis East
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122 reviews from our community

Traveler rating
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    27
    15
    25
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27
34
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Greer, South Carolina, United States
Top Contributor
62 reviews 62 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was the first Red Roof we stayed at during our cross country tour. Hopefully it won't be the last. The rooms are newly renovated, clean and comfortable. There is a notice at the front desk that anyone who wants a non smoking room has to leave a $100.00 refundable deposit. This is a great policy because too many times... More 

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Central Florida, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

I had booked a room at another motel 3 weeks previous to staying here. The day we were to arrive, they called and said they had overbooked. Dallas, the night manager at RRI, was so helpful. He arranged for 2 connecting rooms for my husband and children. While we were there, he was friendly and extremely helpful. The room was... More 

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Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Red roof inn, Memphis East. Good price for a room, stayed with family of four with a GSD. Pet friendly, no fee for my GSD. Nice area, gave my GSD a good walk. Friendly staff, ok rooms just for a one night stay on the way to Annapolis. Close to restaurants, gas stations and highway 40 entrance.

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 9, 2015

We traveled to Memphis in July to visit Graceland (I'm a big fan of Elvis Presley). We rented a room at Red Roof Inn and was not a pleasant stay. We asked for non-smoker room, yet our room smelled like cigarettes and the sheets had cigarette burns! They were filled with holes from cigarettes. It smelled really bad and the... More 

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Upstate NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 7, 2015

Dallas, remember you well, you do a great job, hope you succeed in your smoking cessation project. We stayed there 3/3/2015, redicard 6005275199. You did an excellent job of giving directions and talking us in.Sad to say that is the end of the good news: You may remember we had a discussion at the foot of the stairs, this ole... More 

Was this review helpful? Yes 1
Memphis, Tennessee
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 3, 2015

Had to leave home, while repairs were made, after washer flooded house. Dallas made sure a ground floor room would waiting for me when I got here. Everyone has been great. The housekeepers, Maria, Velda, and Paul made sure I had everything I needed and kept my room spotless. I needed help from maintenance on a small mater. Greg took... More 

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DallasLawrence, General Manager at Red Roof Inn Memphis East, responded to this review

Thank you for taking time to review our Inn here on Tripadvisor and giving us 5 stars. I have shared your comments with our entire staff and they were thrilled to know how happy you are staying here and mentioned their names. We value all reviews, but yours put a smile on everyone's face. We appreciate you staying here and... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

This is an excellent property with security cameras covering the entire location. Friendly helpful desk manager, Dallas, that is knowledgeable of the surrounding attractions. I stay here often for several days at a time and never had any problems. Cracker Barrel is next door, Waffle House is on the other side, and a McDonald's is about four blocks away. Rooms... More 

Was this review helpful? Yes 2
DallasLawrence, General Manager at Red Roof Inn Memphis East, responded to this review

Thank you so much for leaving us a review on Trip Advisors and giving us 5 stars and for choosing our hotel for your stay here in Memphis. We take pride in our staff and the customer service we offer to our guest. We have many return guest like yourself that have become a big part of our Red Roof... More 

Cincinnati, Ohio
Top Contributor
154 reviews 154 reviews
60 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed February 14, 2015

...with the pets for a funeral, this does the trick. Upgraded Red Roof with a meager breakfast offering. I personally prefer first floor drive ups and that is what we got! There was a beautiful field of flowers across the street where we walked the dogs!

Was this review helpful? Yes 2
DallasLawrence, General Manager at Red Roof Inn Memphis East, responded to this review

We are so glad you enjoyed your stay here at Red Roof Inn Memphis East and appreciate you leaving us a survey. Hope to see you again if your travels brings you to Memphis More 

Mount Carroll, Illinois, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 13, 2015

We spent one night at this hotel on our way down south to escape winter. It was unusually cold. The heat warmed up our room great. We ordered hot chinese food delivered to our door. The room was clean and quiet. We were all comfortable, life is good. Thank-you Red Roof and Paco thanks you too! Woof!

Was this review helpful? Yes 2
DallasLawrence, General Manager at Red Roof Inn Memphis East, responded to this review

We really appreciate you leaving us a review and giving us 4 stars and we are glad you and Paco both enjoyed your stay. Hope to see you again if your travels bring you back to Memphis. More 

Top Contributor
77 reviews 77 reviews
16 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed January 24, 2015

We did not arrive in until 4 that morning, and left at 10:00. It was a very short stay, but it was a nice room to lay your head for a few hours. The manager was very nice and helpful. The only drawback was the room was extremely hot all night, it never would cool off. The location was nice,... More 

Was this review helpful? Yes 1
DallasLawrence, General Manager at Red Roof Inn Memphis East, responded to this review

Thanks for taking the time to give us a review and I'm glad you enjoyed your stay. If ever your having problems working the thermostat on our heaters don't hesitate to call the front desk More 

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