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King's Signature Hotel

1471 East Brooks Road, Memphis, TN 38116 (Formerly Clarion Hotel Airport)
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King's Signature Hotel
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32 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

It is rated a 3 star and it most definitely was not. There didn't seem to be any other guests at the hotel and for some reason we were put on the second floor. The lift seemed as though it was ready to collapse so after one trip in that we opted for the stairs. We went to look at... More 

Was this review helpful? Yes 2
Canberra, Australia
Top Contributor
93 reviews 93 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Good proximity to Graceland is this basic hotel's best feature. Good bed and no frills large room. We had hearty breakfast at IHOP and arrived at Graceland by 9am.Good rate and simple to leave, not a hotel you'd go for its own sake.

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Godfrey, Illinois
Contributor
16 reviews 16 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My family and I stopped just for an over night stay. Upon arrival it looked to be in a shady part of the neighborhood. We were a little apprehensive, but exhausted from driving so we decided to stay, We walked in to loud hip hop music playing directly across from the check in desk. It was very distracting. We went... More 

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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

PLEASE DO NOT BOOK HERE!! I GUARANTEE DISAPPOINTMENT!! Where do i begin? The hotel was beyond filthy, they overbook their rooms, there was alot of illegitimate things going on and the staff was beyond rude. I wouldn't recommend this place as a kennel for my dog. My family had a family reunion booked for the Memorial Day weekend. Over half... More 

Was this review helpful? Yes 1
knahosp, Guest Relations Manager at King's Signature Hotel, responded to this review

More than 100 rooms booked by bikers club from all over country and all satisfied guests that weekend. Since I read your allegations, I am constantly asking a questions to myself if CONDITIONS WERE SO HORRIBLE, WHY DID WHOLE FAMILY DID A WELCOME/MEET & GREET RECEPTION, (which was allowed by management on good faith on Saturday that agreed ROOM BLOCK... More 

Queens, New York
1 review
3 of 5 stars Reviewed 4 weeks ago

Not a bad place to stay for the night when you're visiting Memphis and out and about. Amenities like a fitness center, pool, wifi, and bar. Close to Graceland. Room has a mini-fridge. Has exactly what you need. The hotel bar seemed busy. The staff was very friendly. For some reason there were not a lot of electrical outlets in... More 

Was this review helpful? Yes
knahosp, Front Office Manager at King's Signature Hotel, responded to this review

Thanks for your feedback and comments. Will definately share with team. encouraging feedback like these Keeps team morale high. Once again, Thanks for your candid review and will look forward to see you again soon. More 

Memphis, Tennessee
1 review
4 of 5 stars Reviewed May 26, 2015

I Had My 63rd Birthday Party In The Metro Room ! The Staff Was More Than Accommodating ! Even though There Were Other Functions Going On That Night, I Felt Special ! Whatever I Needed. The Building Was Being Remodeled And They Still Took Care Of Me! All I Had To Do Was Ask ! The Room I Spent The... More 

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knahosp, Front Office Manager at King's Signature Hotel, responded to this review

Thanks for your feedback and comments. Will definately share with team. encouraging feedback like these Keeps team morale high. Once again, Thanks for your candid review and will look forward to see you again soon. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 16, 2015 via mobile

I knew when I booked it wasn't the Hilton but the service has been very poor. When we arrived one of the 2 rooms was completely dirty, the sheets the shower the toilet and everything. There is no housekeeping so the front desk manager Pam sent Pete from maintenance to clean the room. Pete was awesome. I asked for a... More 

Was this review helpful? Yes 2
New Lebanon, NY
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 8, 2015

This hotel was a NIGHTMARE. It's located in a terrible section of town and when we arrived (at nearly 2AM) and there was a motorcycle club doing doughnuts and wheelies in the parking lot. I believe the club was staying there, as the lobby was full of partying bikers even at that hour. I have nothing against bikers (or against... More 

Was this review helpful? Yes 5
Frederick, MD
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 4, 2015

I'm sad to say that Graceland is in a pretty rundown part of Memphis, so maybe terrible hotels are par for the course in this area? I have so much to write about but if you are feeling "TL;DR," the short story is this hotel is dirty and unsafe and the service is bad. Now to the guts of it...... More 

Was this review helpful? Yes 4
1 review
3 of 5 stars Reviewed April 20, 2015

We had a great time! Staff and management super friendly! Lisa at the bar and Donna at the desk fabulous! Sure there are fancier hotels but this was fun and friendly and the price was great. Rooms were comfortable. Can see that improvements have been since previous posts. Plus saw them constantly fixing painting etc.

Was this review helpful? Yes
knahosp, General Manager at King's Signature Hotel, responded to this review

Thanks for your feedback and comments. Will definately share with team. encouraging feedback like these Keeps team morale high. Once again, Thanks for your candid review and will look forward to see you again soon. More 

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