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All 135 Memphis hotels

DoubleTree by Hilton Memphis Downtown

3.5 of 5 Hotel   |   185 Union Avenue, Memphis, TN 38103
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Ranked #28 of 135 Hotels in Memphis
A recent review
3 of 5 stars reviewed 5 days ago
Dwight W Knoxville, TN, United States
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886 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dayton, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Interacted with about 6 staff members during the stay. 2 were exceptional - for instance a staff maintenance man riding the elevator with us was friendly and sincere. Most of the staff behind the counter had an attitude like customers were a disruption to their day including one who appeared to be the manager. For instance my wife and I... More

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Knoxville, TN, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Service below average for a Doubletree. Staff very friendly but not well enough staffed to get luggage to room. Room was not ready at 3 pm when we arrived so luggage stored however, had to go to storage and take it to room due to inability to get service 30 min after a call. Staff unable to get us connected... More

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Coral Springs, United States
1 review
3 of 5 stars Reviewed 1 week ago

There was a loud whistle in the hall way and in my room the entire stay!! Hotel was nice , clean, friendly staff but I did not sleep at all because of this crazy sound... Please advise its room 830, the entire hall way past that room had this sound.

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San Francisco, United States
1 review
3 of 5 stars Reviewed 1 week ago

The basic challenge with this hotel was a lack of good management. Everyone was perfectly nice, but the details did not add up to a great stay. My room was not cleaned the first day. The second day I had to request maid service - which took over two hours to arrive. Room service is from TGIF in the lobby,... More

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Brandon, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff is very friendly and as always, the cookies are wonderful. It would be nice if they offered a nut-free option though. The room was clean and the hotel is conveniently located downtown. Plan to eat outside of the hotel though, as the restaurant is not very good and has an odor.

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New Orleans
1 review
5 of 5 stars Reviewed 1 week ago

Our stay in the Doubletree Hilton in downtown Memphis was very enjoyable - a great location, good value, comfortable room - all we could want in a hotel. This is a great old building, converted into a modern hotel, with wonderful, helpful staff and we couldn't have picked a better place for our stay.

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Tampa, Florida
2 reviews
3 of 5 stars Reviewed 1 week ago

The hotel was within easy walking distance of Beale Street, but far enough away to get away from the noise. Staff was friendly and helpful. Furniture was too big for the room and housekeeping wasn't the greatest. It wasn't disgusting, but I've stayed in cleaner hotels. The open lobby made for a very noisy room. Also, don't talk in the... More

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c-ville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I thought I was at right hotel. Found out when im stranding in lobby that I should have been on east Memphis for 119$ wound up paying 189$ for just regular room. Meal and Valet parking $293 including every tax in a no tax state. Marybelle was very nice at front desk.

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Birmingham, United States
1 review
5 of 5 stars Reviewed 1 week ago

The pre-arrival and departure experience was excellent. The staff was friendly, helpful, courteous and outgoing. No matter which staff member I encountered, I was greeted with a smile and asked if all was well and if not what could they do to correct the problem. During my stay I only had one bad experience. The hotel uses valet parking and... More

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Saint Louis, Missouri
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Lets start off, its not a terrible hotel. On the plus side, its in a super great location right downtown Memphis and across from the ballpark and the Peabody hotel. the lobby is very nice and I personally found the desk staff and valet parking folks very helpful and cheerful. On the down side, the A/C-Heater in my room as... More

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Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Avenue, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
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Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree

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