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DoubleTree by Hilton Memphis Downtown

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185 Union Avenue, Memphis, TN 38103
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DoubleTree by Hilton Memphis Downtown
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1,066 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

Decent hotel, nice staff, but poor parking (had to park on the street, other option was $30 valet service, which appeared to be very slow for their guests), no breakfast, bathroom ceiling leaked water, and noisy neighbors. Won't stay here next time I visit Memphis.

Review collected in partnership with DoubleTree by Hilton

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Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The location is great as it is very close to down town and beale street with Sun Studios a short walk away. The big negative was the a/c - very noisy. Enough to wake you while sleeping. Not only in the room I was staying at but also the same in another. A shame given just about every thing else... More 

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Aiken, South Carolina
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

One night stay within walking distance to Beale Street. Super clean rooms and extremely friendly staff from the front desk, housekeeping, and valet. And of course the warm cookies at check-in are always great. The valet service area is very small and when busy can be a challenge.

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Minneapolis, United States
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Soggy carpet, poor cleaning procedures, terrible value for the money, safety concerns, noisy business environment, need I write more? Soggy carpet, poor cleaning procedures, terrible value for the money, safety concerns, noisy business environment,

Review collected in partnership with DoubleTree by Hilton

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Travelers are raving about these Memphis hotels

memphis, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

This hotel needs to be updated. Musty smell in room. AC didn't work well. Curtians were dirty. I Will not stay at this hotel again. Location was great, close to Beal Street. Food was average. I spend 50+ nights in hotels/year and this one was at the bottom.

Review collected in partnership with DoubleTree by Hilton

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Sydney, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I'm just going to start by saying that I didn't like Memphis at all really. The best thing about Memphis is Graceland. Do your research before you come if you're an international traveller. The hotel: Positives: 3 min walk to the main music street, Beale street It has a warm outdoor pool. Right across the road from the baseball park... More 

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Marietta, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is right in the middle of downtown and convenient if driving to sites. Rooms and parking rates add up to an expensive stay quickly! Much quieter than other hotels closer to Beale. Great city restaurants located within walking distance.

Review collected in partnership with DoubleTree by Hilton

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Indianapolis, United States
1 review
2 of 5 stars Reviewed 1 week ago

Stayed there for a wedding and reception in the hotel. Food was poor and cold. Rooms did not get cleaned until dinner time after 2 calls to front desk. Some rooms never got cleaned or towels replaced and stayed 3 nights. Breakfast buffet was $15 and their wasn't much food there let alone enough to feed the number of guests... More 

Review collected in partnership with DoubleTree by Hilton

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United States
1 review
4 of 5 stars Reviewed 1 week ago

I had read many poor reviews about this hotel prior to our stay. We were there for a wedding, the reception was also at the hotel. Our room was nice, we did not hear people from adjoining rooms like some reviewers stated. We were on the Peabody side of the hotel, and the 8th floor, which was quiet, we did... More 

Review collected in partnership with DoubleTree by Hilton

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Plainfield, United States
1 review
1 of 5 stars Reviewed 1 week ago

Front desk was pleasant, but did not receive cookies. Carpet, doors, ceiling, tub, and closet completely dirty and worn down. Kleenex box completely soaked and sitting in water!? Sprinkler in bathroom was leaking, them leaked so much the ceiling started to collapse. Asked to move rooms - no apologies, assistance with moving, or refunds of the over-priced 250/night rate.

Review collected in partnership with DoubleTree by Hilton

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