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DoubleTree by Hilton Memphis Downtown

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185 Union Avenue, Memphis, TN 38103
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Beale Street
(26)
Valet parking
(11)
TGI Friday
(6)
DoubleTree by Hilton Memphis Downtown
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DoubleTree by Hilton Memphis Downtown
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1,016 reviews from our community

Traveler rating
    285
    348
    228
    93
    62
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155
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255
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Memphis
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I was greeted with a smile and warm welcome with every encounter at the front desk. The warm cookies were also a nice welcome. Dinner in the restaurant made me feel close to my room but also like I had gone out. My experience was simply enjoyable. I will absolutely stay here again.

Review collected in partnership with DoubleTree by Hilton

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memphis, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

My husband and I rented this room to attend a NBA playoff game. Location was great and about three blocks from FedEx Forum. Numerous restaurants are nearby. Try Automatic Slims which has excellent food.

Review collected in partnership with DoubleTree by Hilton

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San Diego, California, Usa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We asked for an early check-in around 10AM, and were told it was not possible, but 5 days later when I got home I found an email notice which said "It's time to check in for your stay" and was sent at 8:25 AM. There wasn't a working clock in the bedroom, only an alarm clock. They did replace it... More 

Review collected in partnership with DoubleTree by Hilton

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Tennessee
Top Contributor
56 reviews 56 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We have stayed here before and were impressed, but this time I seemed like things weren't up to par. We are Hilton Honors and usually put on one of the Honors Floors, but this time we weren't. Our room had dirty carpet and dark spots on the ceiling above the shower. As we left the hotel one time, it seemed... More 

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Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a group of 4 couples on this Memphis trip. At the time of check in we had a few problems, but were given28 free breakfast coupons and $35 TGIF coupons for supper per couple. This was unexpected, but very classy on their part. Our overall experience was very good. Rooms are very clean.

Was this review helpful? Yes 1
Dickson, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Very convenient to downtown attractions. The staff was very courteous and very helpful. I stay at this hotel frequently. The hotel has a TGI Fridays which is a plus. Very close to Beale Street, Fed Ex Forum and the baseball stadium.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Atlanta, Ga
Top Contributor
108 reviews 108 reviews
48 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Arrival was excellent and was greeted by the valet. Room was not ready since I arrived earlier than check in and earlier than I had indicated I would arrive. However, Sheila on the front desk called housekeeping and they had my room ready in about 20 minutes. The T.G.I. Friday's restaurant is convenient and has a great breakfast buffet with... More 

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new york
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This is, at best, a mediocre hotel. Strange, because it is a Hilton property. Dirty Windows, so dirty that you could not see out. Drapes did not work, Heating, cooling system had to be reserved. Took two days to get a replacement light bulb!!! Staff was wonderful except in TGIF for breakfast. Absolute chaos, poor food, staff that is more... More 

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Apollo Beach, Florida
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice place. Good service. Lots of elevator noise. No refrigerator or safe in the room. Good cookies. Happy hour is less than ideal. I would request a room far from the elevators. Happy hour was two free drink tickets. They ran out of the popular items quickly.

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Pine Bluff, Arkansas
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel because of the good price and its close proximity to local attractions. The hotel lobby is nicely updated and the staff were courteous and very professional. The room (#434) we stayed in could use some routine maintenance. The A/C in this particular room was very loud while on and the toilet routinely ran on its... More 

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