We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Memphis

3.5 of 5 2625 Thousand Oaks Boulevard, Memphis, TN 38118 (Formerly Memphis Marriott)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Memphis
Professional photos View all
Browse nearby
Hotel Memphis
Write a Review

340 reviews from our community

Traveler rating
    61
    118
    81
    44
    36
See reviews for
73
84
22
75
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (340)
  • Mar-May only
    (63)
  • Jun-Aug only
    (119)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (60)
All months
Franklin, Tennessee
Contributor
20 reviews 20 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I booked same day using Expedia however for some reason, the hotel did not receive our reservation. When we arrived at 2 am after driving for hours, the front desk clerk was very pleasant and accommodating. Luckily, they weren't even near capacity, however I would give Expedia a poor review on that experience. The room was spacious, very clean and... More 

Was this review helpful? Yes 1
Wroclaw, Poland
Contributor
17 reviews 17 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is loud, crowded.In bathroom almost everything was falling apart..Far away from downtown. If you do not have any other choice you can stay there otherwise choose the different hotel. The room was cold.

Was this review helpful? Yes 1
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

Hearing that we fell short of a guest’s expectations is something we never wish to hear. We truly apologize should your stay with us have not been the experience you had hoped for. Your review will be shared with our team. Thank you for your feedback. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This hotel is extremely outdated and the food sucks. The best thing in the hotel is lobby and the bathroom. The staff was nice also. The location of it the hotel is pretty close to beal street. So, getting around was simple.

Was this review helpful? Yes 1
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

While we appreciate your compliments to our lobby, the bathrooms and our staff here at The Hotel Memphis we are disappointed to learn we may have fallen short of your expectations in other areas. We agree that our location to see the wonderful sights of Memphis is convenient for our guests. Thank you for your feedback your review will be... More 

Dallas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked on hotwire for a one-night stay during Christmas road trip home from grandparents. Hotwire rated it 3 1/2 stars in the "Sheraton, Hilton" category. Definitely not. Please see reviews about the car that was stolen on December 14, which we verified upon check-in. They did say they had "ramped up" security and our car did make it through... More 

Was this review helpful? Yes 1
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

We appreciate you sharing your point of view. All reviews whether positive or otherwise are welcomed as it helps us to better focus on areas of our hotel a guest may feel needs to be further addressed although we cannot comment on any items which may be hearsay. We can assure you however that our housekeeping staff follows strict protocols... More 

Denver
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Hotel Memphis isn't the newest or most luxurious place around, but since we were just passing through Memphis it was really perfect for us. The beds were comfortable, the room pleasant, and the price was right!

Was this review helpful? Yes 1
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

We love hearing that The Hotel Memphis was just perfect for you and that you enjoyed your affordable and comfortable accommodations too. We hope the next time you are passing through Memphis you’ll be back to see us again. More 

The_Hague
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 25, 2014

Hotel Memphis was perfect for our stay. Staff are all friendly and helpful, rooms clean, neat, and quiet; comfortable bed and luxurious shower. Fine breakfast buffet. Near the airport, and a bit of a drive from Beal St, but worth it. I would recommend this hotel to a friend.

Was this review helpful? Yes
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

Thank you for your great review and recommendation of The Hotel Memphis. Hearing that we were perfect for your stay has made our day. We appreciate your compliments to our staff and our accommodations and hope to be welcoming you back again in the future. More 

West Des Moines, Iowa
Top Contributor
132 reviews 132 reviews
71 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 22, 2014

Was formerly a Marriott and is now under new Ownership. Very Friendly and helpful staff. Very clean but a bit dated yet very functional. Right off Interstate . we got on Hotwire for I think $56 and stayed 2 nights en route to New Orleans. Included a very nice hot buffet breakfast Very member of the staff said hello and... More 

Was this review helpful? Yes 1
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

Our staff here at The Hotel Memphis loves to go above and beyond to make our guests feel welcome and at home and we appreciate your acknowledgment of them along with your compliments to our clean facilities and our nice breakfast buffet too. We’re glad you would stay again, we look forward to it. More 

Memphis, Tennessee
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 18, 2014

I will start by saying the staff was very friendly and helpful. The property is an old Marriott that has been sold off. The property used to be a grand hotel but it has age on it now. It seems like the new owners are trying to make profit and not put money into maintaining the property. It felt like... More 

Was this review helpful? Yes
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

Although we appreciate your reference to our staff as being very friendly and helpful, we are disappointed to learn that other aspects of your stay with us may have fallen short of your expectations. While we do know opinions may vary where one may think our hotel is beautiful and quaint and another may not, it still disheartens us when... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2014

While traveling from Texas to Virginia we chose Memphis as our half way point. We booked through Priceline while driving with ease. We booked a great room at a fantastic rate. Upon arrival we were greeted by a festivally decorated lobby and friendly front desk attendant. Our room was very clean and the temperature was perfect. Lots of things made... More 

Was this review helpful? Yes 1
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

Nothing pleases us more here at The Hotel Memphis than to know a guest has had such a great stay with us they would definitely stay again. Your acknowledgement of our friendly employees, the mention of the cleanliness of our facilities and our gated parking as well as the convenience of our location is very much appreciated. We apologize for... More 

Cincinnati
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 14, 2014

Our team was in town for the Germantown Soccer Showcase. This was one of the hotels the tournament had a contract with. Friday night was fine and the front desk was able to accommodate us on 2 king rooms. King room was ok with a little smell to it. Shower curtain had stains on it. Beds were comfortable at least.... More 

Was this review helpful? Yes
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

While we are happy to hear that you found your accommodations with us to be comfortable and our staff to be friendly we are disappointed to learn that we may have fallen short of your expectations in other areas. Our staff here loves to go above and beyond to make our guests feel welcomed and should your experience here not... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Memphis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Memphis

Address: 2625 Thousand Oaks Boulevard, Memphis, TN 38118 (Formerly Memphis Marriott)
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Memphis 3.5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Orbitz, Agoda, TripOnline SA and Tingo so you can book your Hotel Memphis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Memphis Marriott East Hotel Memphis
Marriott Memphis

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Dining (3)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (5)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay