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All 134 Memphis hotels

Hotel Memphis

3.5 of 5 Hotel   |   2625 Thousand Oaks Boulevard, Memphis, TN 38118 (Formerly Memphis Marriott)
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Hotel Memphis
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Ranked #56 of 134 Hotels in Memphis
A recent review
3 of 5 stars reviewed yesterday
Howard R Cambridge, Canada
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299 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cambridge, Canada
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

We had booked this hotel for the 2nd time through an on line discount site. The room was just OK, the TV was a very old model and not great reception. The internet was a little slow but it WAS free. We did not visit the restaurant or bar so we cannot comment on those. Our only REAL problem was... More

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Arkadelphia, Arkansas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel was AWESOME! We could not have picked a better place to stay. After reading some of the reviews I was on the fence about whether to reserve a room or not. I deceided to go for it, and I am glad I did! I guess some people are REALLY picky. Our room was clean and comfortable, no problems... More

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Nashville, Tennessee
Top Contributor
71 reviews 71 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

There is plenty of parking available at this hotel. It's not far off the interstate, but there didn't seem to be a whole lot off the exit (except a few gas stations, a Taco Bell, and several suit stores). The location worked for us because we were driving all over the Memphis area (zoo, downtown, Graceland, Germantown). The room itself... More

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Denham Springs, Louisiana
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Update the TV. Food is to expensive for hotel food. Who doesn't have continental breakfast? However, if you intend on being out and about enjoying memphis and its food, then all that matters is beds are comfy, room was clean and staff was nice.

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Little Rock, Arkansas
1 review
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel for two nights and was pleasantly surprised. The reviews were very mixed, but I decided to book it anyway. You could tell it was older, but overall is was nice. Mahogany checked me in when I arrived and also checked me out when I left. She was very friendly and helpful! I would definitely stay at... More

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TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

We're so glad you decided to give us a try for yourself! Thank you for your wonderful review and recommendation of The Hotel Memphis. Your compliments to our staff are appreciated and we look forward to that return visit again one day. More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We had some serious issues while checking in and Mahogany went out of her way to help us and got everything resolved. She was extremely nice and greeted us every time we walked through the lobby :). The room was very nice and comfortable.

Was this review helpful? Yes
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

Thank you, we're glad to hear that our staff went above and beyond to help resolve any issues you may have been experiencing and that you found your accommodations to be nice and comfortable during your stay here with us at The Hotel Memphis. We do hope that if you do travel back to the area you'll be back to... More

Burnsville, Minnesota
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My stay at the Hotel Memphis was a disappointment. Apparently this was once a Marriott property (still reflected on the credit card authorization at check-in), but must have been de-flagged as it became rough around the edges. This property is in a pretty rough neighborhood, as was experienced after a GPS gaffe. It was pretty clear to me which property... More

Was this review helpful? Yes 1
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

While we are happy to hear that both your check-in process and check out process were friendly and efficient, we are disappointed to hear that other aspects of your stay with us at The Hotel Memphis fell short of your expectations. Your concern is understood and although GPS directions may vary we have posted simple directions on our website which... More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Very clean, nice hotel. The staff is awesome!!! Our remote was not working in our room. We contacted the front desk staff. They contacted engineering. Anthony Adams received the call and immediately came to our room to fix the problem. He was very pleasant!!! It's people like him that make the experience that much better. Thanks so much, Anthony!!!

Was this review helpful? Yes
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

We appreciate your reference to The Hotel Memphis as a nice clean hotel with an awesome staff. Our staff knows that going above and beyond to is what we strive for to give our guests the most enjoyable stay and it's people like you that make us happy to do what we do. Thank you for acknowledging our staff and... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Staff was great. The rooms def need some upgrades (old tvs, furniture), but nothing worth complaining about. I enjoyed my stay and would def stay here again. PS, the shuttle will drive you to a restaurant within a 5mile radius for free!

Was this review helpful? Yes
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

We're glad you enjoyed your stay with us at The Hotel Memphis and are thrilled to hear you would definitely stay with us again. Our staff loves to go above and beyond to give our guests the best experience possible, thank you for acknowledging them. More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I had lost my ipad and thanks to shantela she had told me that she had found it. I had left it in the other room before I had moved to another room. My first room had bugs and insect and they moved me to this room. Shantela made sure out room was clean and fresh and brought us extra... More

Was this review helpful? Yes
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

Loosing ones objects while traveling is certainly upsetting. We are so happy to hear that our staff member was able to locate and return your missing item to you. Please rest assured that although being in such a warm climate our hotel follows strict policies and procedures in reference to pests and inspections are regularly scheduled and performed. Thank you... More

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Additional Information about Hotel Memphis

Address: 2625 Thousand Oaks Boulevard, Memphis, TN 38118 (Formerly Memphis Marriott)
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Memphis 3.5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Memphis Marriott East Hotel Memphis
Marriott Memphis

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