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All 134 Memphis hotels

Hotel Memphis

3.5 of 5 Hotel   |   2625 Thousand Oaks Boulevard, Memphis, TN 38118 (Formerly Memphis Marriott)
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52%
Ranked #57 of 134 hotels in Memphis
A recent review
4 of 5 stars reviewed yesterday
Ademamy
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  • Reviews (277)
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277 people have reviewed this hotel

Traveler rating
    52
    94
    66
    36
    29
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56
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Our battery died and the maintance engerner was nice enough to help us boost our car off so thank you mr Anthony Adams for all your help the rooms were clean the staff was kind and service was a 1 I would return to stay agine

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Staff is very nice. With that said the hotel smells just awful. Reminds me of a run down old folks home. Wallpaper is falling off the walls everything was probably updated in the 90s down to the tube tv. Walls are super thin I can here other people coming in and out of their rooms. My son also found I'm... More

Was this review helpful? Yes 2
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

All reviews whether positive or otherwise are appreciated as it helps us to better focus on areas of our hotel a guest may feel needs to be better addressed. We appreciate your kind words on our staff and our beds but are disappointed to hear that other aspects of our hotel fell short of your expectations. Your comments and your... More

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The parking lot and grounds were very clean and attractive. The inside was also very nice and clean. The building felt old but I appreciated the way they made it feel clean and glamorous. I loved how I could use the workout room and still keep an eye on the kids in the pool. Overall, great hotel for the price.

Was this review helpful? Yes 1
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

We are so pleased to hear that not only the cleanliness and appeal of The Hotel Memphis met your expectations but the cost of your stay as well. Knowing that you were able to enjoy some time for yourself while the kids had their fun time in the pool is great. We hope that you had such an enjoyable stay... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Excellent and amazing staff. Front desk is very accommodating. If you need anything fixed or a ride to a restaurant ask for Anthony Adams, he was more than happy to take us somewhere. I definitely recommend staying here.

Was this review helpful? Yes 1
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

Thank you for your review and recommendation of The Hotel Memphis and especially for your kind remarks in reference to our staff. We hope the next time you are in the area you will be back to stay with us again. More

Greensboro, North Carolina
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a little on the old side but the staff more than makes up for it. They have shuttle service to and from the airport and many local restaurants. The Manager of Engineering Anthony Adams was awesome. He also drives the shuttle and took us to dinner. He is very hospitable!

Was this review helpful? Yes 2
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

We couldn’t be more appreciative of your review and your kind words in reference to our staff. Thank you for choosing The Hotel Memphis. We hope to see you again soon. More

New Orleans, Louisiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The facility was old and worn. The carpet was stained. Seen roaches in the resturant. Staff was nice but they even complained of their working conditions. GM is an idiot who clearly isnt ready to manage a full service hotels maybe a Motel 6, maybe.

Was this review helpful? Yes 2
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

All feedback from guests whether positive or otherwise is always appreciated as it helps us to better concentrate on areas of our hotel a guest may feel needs to be better addressed. We never wish to hear that our hotel did not meet a guest’s expectations and would like to apologize if we fell short in any way. Please rest... More

Huntsville, Alabama
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The staff was excellent and friendly but the amenities were lacking. The complimentary breakfast is over by 9. Really! I am on vacation and I cannot get up, showered and dressed to make the breakfast. There is no microwave or refrigerator in the room (even economy hotels have these nowadays). You may be able to get one if you request... More

Was this review helpful? Yes 1
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

We are always grateful when a guest takes the time to share their guest feedback, as it lets us know how we are doing and where we can improve. Thank you for sharing your recent experience with us in Memphis. Although it is disappointing to know that we were not able to meet your expectations, we appreciate your guest perspective.... More

Doylestown
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Warning to Out-of-Town Travelers: This hotel is to be avoided! The desk staff couldn't have been nicer but this hotel is at least 40 years past worn out. The rooms (linens, carpets, furniture, bedcovers, etc.) have stains and wear marks. The beds are old and uncomfortable. The CRT TVs are much older than my college age children. The walls need... More

Was this review helpful? Yes 3
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

Although we are grateful for your review, we deeply regret to learn of the many challenges you experienced throughout your recent visit with us. Please accept our sincere apologies if our hotel was not at its best upon your arrival. We are truly grateful for your review and will share your comments with our management team. Please know that we... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I went to Memphis for the first time. We loved the hotel and the staff. The room was very clean. The bed was great. I highly recommend this hotel. We enjoyed the morning breakfast and the meals at the bar. I don't have anything negative to say.

Was this review helpful? Yes 2
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

It is wonderful to learn that you and your husband enjoyed such a pleasant experience at The Hotel Memphis. Thank you for taking the time to share your kind words regarding the cleanliness of our rooms and the comfort of our beds. It would be our pleasure to welcome you again. More

south carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

There was nothing spectacular about the room, but the hotel staff is the most friendly and professional I've ever met. We were allowed to check in early and had a wonderfull stay. I did not investigate the amenities but the breakfast was terrific. I will stay here every time I'm in Memphis.

Was this review helpful? Yes
TheHotelMemphis, General Manager at Hotel Memphis, responded to this review

It is truly wonderful to know that our staff made your stay so memorable. Thank you for the kind words that you've shared. I'm looking forward to passing your remarks along to our staff! We are happy to learn that we have gained your loyalty and we look forward to welcoming you back to The Hotel Memphis sometime soon. More

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Additional Information about Hotel Memphis

Address: 2625 Thousand Oaks Boulevard, Memphis, TN 38118 (Formerly Memphis Marriott)
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Memphis 3.5*
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Also Known As:
Memphis Marriott East Hotel Memphis
Marriott Memphis

53 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Welcome to The Hotel MemphisThe Hotel Memphis is the perfect choice among East Memphis Tennessee hotels, whether you're traveling for business or planning a Memphis vacation. We offer guests a wide array of wonderful amenities for a relaxing stay and some of the best Memphis hotel deals. Guests will enjoy:Complimentary amenities including breakfast buffet for 2 adults and 2 children, on-site parking, and shuttle service to and from airport. ... more   less 
Number of rooms
316

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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