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Quality Inn

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42 South Camilla Street, Memphis, TN 38104-3102 (Formerly Union Express)
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47 Reviews from our TripAdvisor Community

Traveler rating
    3
    13
    13
    7
    11
See reviews for
11
15
2
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Lafayette, Louisiana
1 review
1 of 5 stars Reviewed 1 week ago

First of all, the room wasn't ready at 2:30pm even though the front desk gave us the keys and check-in is 2. The cleaning staff that was doing nearby rooms was more concerned with talking to each other than cleaning the rooms. The mattress was old and lumpy and the breakfast area was not exactly what I would call clean... More 

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Ridgeley, WV
Top Contributor
66 reviews 66 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not the best place, that's for sure. When we got into our room, it stunk so bad of cigarettes we needed to turn the air on. But - ha - the air wouldn't work. Called the front desk and was told that they would be right up. 20 minutes later, nothing, so the hubs took another try at it and... More 

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Travelers are raving about these Memphis hotels

Atlanta, GA
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This was our final night's stop heading home from a 10 day roadtrip to see to southwest US. We decided to stay in Memphis because we also had friends visiting the area. We usually choose hotels/motels for low prices, as it's just a place for us to sleep for the night. We chose this location (despite other poor reviews) because... More 

Was this review helpful? Yes 3
Kingwood Texas
Contributor
20 reviews 20 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 17, 2015

Very convenient to downtown if you have a vehicle. A little dated but clean and good service. Wifi a little weak. Good value and staff treats you right. Don't be turned off by the neighborhood, not that bad, less than a mile to Beal street.

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2015

Stayed somewhere for $80 the previous night that was a dump. Got this room for about $20 more. It was much better and clean, comfortable bed, bathroom was very clean which I loved! The front staff was not the best but I was pleased with my stay.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2015

Stayed here strictly for the price. Location was pretty good...close to Beale and Sun Records. Not much interaction with staff after check in but good breakfast and location was enough for us to bring the kids on the next trip. Checking out, I heard ppl complain about certain things in their room (fridge, microwave, etc.) But ours worked fine. Would... More 

Was this review helpful? Yes 2
Bloomington, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 4, 2015

Not clean at all. First room he tried to give us was nasty. Toilet, sink, and tub was visibly dirty. The toilet had the blue stuff in there though to make you think they cleaned it. Not. Asked to see another room, and was even more disappointed. This room smelled like mold and mildew. Right before we walked in the... More 

Was this review helpful? Yes 2
Flint, Michigan, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 1, 2015

A little aged, but clean and had a Sleep number bed. We'd been wondering if we'd like one or not. We checked in late and the only non-smoking room on the main floor was a business suite.The desk clerk put up with my bad mood and after seeing the room, we decided to keep it for two nights. She gave... More 

Was this review helpful? Yes 2
Village Mills, TX
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 22, 2014 via mobile

I was in our vehicle reading horrible reviews as my husband was inside getting our room:( Happilly, the reviews did not describe our stay. The room was very clean and the bed was equally comfortable. If the main objective is to have the biggest, fluffiesr towels, etc. I would have wanted a $$$$$ place. That wasn't what I was looking... More 

Was this review helpful? Yes 1
Newcastle, Australia
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 17, 2014 via mobile

Booked in for two nights using a coupon, very cheap, but room stank. Asked for another room and it was just as bad. The desk clerk even said the smoking will come through the AC, why put us there??? Have stayed at Quality Inns for the last two nights and now I don't believe we will stay with them again.

Was this review helpful? Yes 1
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