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Quality Inn

2.0 of 5 42 South Camilla Street, Memphis, TN 38104-3102 (Formerly Union Express)
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39 reviews from our community

Traveler rating
    4
    8
    13
    6
    8
See reviews for
8
11
2
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Newcastle, Australia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Booked in for two nights using a coupon, very cheap, but room stank. Asked for another room and it was just as bad. The desk clerk even said the smoking will come through the AC, why put us there??? Have stayed at Quality Inns for the last two nights and now I don't believe we will stay with them again.

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Milwaukee
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 14, 2014

Checked in on Thursday and stayed the night. Go out to get lunch the next day and we're locked out of our room. The front desk said we were confirmed as a no show the day before when WE STAYED THE NIGHT. I've never had worse front desk service. I called down for towels and toilet paper later that afternoon... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 13, 2014

Rooms are old, smelly, lots of noise from the inner yard, average breakfast. Price is good, so if you look for a place to put your head for a night, its fine, not good for a long stay, Walking distance from Sun Studios.

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Russellville, Arkansas
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 16, 2014

I reserved on line from a website that featured Beale Street Hotels. This hotel is way too far away to count as being close, definitely not walking distance. Must have picked a bad night to choose to be in Memphis. The motel was full of young, loud people much more interested in having a good time than sleeping. A call... More 

Was this review helpful? Yes 1
Texarkana, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 13, 2014

There were problems with the cooling systems. When checking the filters they were dirty. After switching rooms, the stay was ok.the maid even offered a fan until the room cooled off. She was very nice.

Was this review helpful? Yes 1
Dallas, Texas
1 review
4 of 5 stars Reviewed August 11, 2014

Rooms were updated and remodeled. This hotel was about 10-15 min.driving distance to downtown Memphis/Beale Street. Property was well lighted and had a security patrol on duty. In the medical/university area of Memphis. Not a fancy hotel, but definitely worth the price. Beds and pillows were comfortable. Will return to this property.

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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 10, 2014

We arrived quite hopeful based on prior reviews. I'm a stickler for clean and saw many of the prior reviews mentioned cleanliness of this hotel. Either we stayed in different rooms, they were biased in their opinions (employees or otherwise compensated), or they have much different standards. The room was not clean. The floors appeared to be mopped with either... More 

Was this review helpful? Yes 1
Texarkana, Texas
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed August 8, 2014

this hotel was just ok. It was economical. The room was small and was right across the street from a helipad. The hotels hallway lights shined through the top of the curtain which kept us up most of the night and the bed was not very comfortable. I wasn't looking for luxury but just a good night's sleep, but we... More 

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Springfield, Missouri
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 22, 2014 via mobile

When we arrived we couldn't check in until 1:30pm. The front desk clerk, cory was very nice. When we got in our room (187) it looked nice but at the bottom of the wall next to the bed close to the restroom it was broken and had a hole. We didnt get enough towels. I couldn't have stayed here for... More 

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Indianapolis, Indiana
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 6, 2014

We enjoyed our stay here. I would have given it more stars but we had a few issues. The room was modern and nicely decorated but the carpet needed cleaning. It made the bottoms of our feet black ! And one day they never cleaned the room even though we were out all day. The included breakfast was great and... More 

Was this review helpful? Yes 3
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Additional Information about Quality Inn

Address: 42 South Camilla Street, Memphis, TN 38104-3102 (Formerly Union Express)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 125
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Also Known As:
Union Express Hotel Memphis
Red Roof Inn Memphis
Red Roof Hotel Memphis

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