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All 134 Memphis hotels

Memphis Marriott East

3.5 of 5 Hotel   |   5795 Poplar Ave., Memphis, TN 38119 (Formerly Holiday Inn Select Memphis-East Poplar & I-240)
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76%
Ranked #23 of 134 hotels in Memphis
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Rebecca701 Lufkin, Texas
  • Reviews (129)
  • Photos (71)
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  • Room tips (25)
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129 people have reviewed this hotel

Traveler rating
    62
    37
    21
    5
    4
See reviews for
25
20
3
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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English first
Lufkin, Texas
1 review
4 of 5 stars Reviewed yesterday NEW

I arrived a few minutes before midnight on Sunday, July 20th. The hostess was extremely nice and helpful. The rooms were beautiful, clean, and the beds were extremely comfortable. We checked out the next morning and they said there were no extra charges. When I got home and checked my bank account, I noticed I had been charged $115. When... More

Was this review helpful? Yes
Memphis, Tennessee
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our family reunion was held at this hotel July 17-20, 2014. Great staff, easy check in, food for reunion banquet was excellent. They were totally accommodating when our Friday family outing was rained out and they allowed us to serve our picnic food in the ballroom we were using for our hospitality room. That is excellence in customer care. Everything... More

Was this review helpful? Yes
memphis, tn
Top Contributor
90 reviews 90 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I am a local Memphian who stayed here for a reunion. I was pleased to see such a nice and very clean hotel in this part of Memphis. The room was spacious and the amenities were nice. There were several other large groups staying at the same time and the staff handled all with poise. Keep in mind that this... More

Was this review helpful? Yes
Greg L, General Manager at Memphis Marriott East, responded to this review

Hello popartpooch, It is great to hear a Memphian had a chance for a little staycation at our beautiful hotel. I appreciate the candid review. We are very fortunate to have a newly reinvented property with a brillinat team dedicated to first class experiences. I will surely commend our hosts and share your review. Please let me know when you... More

St. Neots, United Kingdom
Top Contributor
52 reviews 52 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for a week whilst working in Memphis. The location was good for me but is quite a way out of the City. The hotel is located on an island in the middle of Poplar Avenue, so there is nowhere to walk. There are plenty of restaurants in the local area but you have to drive everywhere. The... More

Was this review helpful? Yes
Greg L, General Manager at Memphis Marriott East, responded to this review

Good Day Gareth H, Many thanks for choosing my hotel on your recent trip to Memphis. We are very fortunate to have a newly reinvented hotel in the heart of the East Memphis business district. I appreciate the kind words on our brilliant staff and I am happy to hear your enjoyed our Greatroom Lounge and the well appointed fitness... More

Virginia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

As soon as I arrived, the first two people I met were extremely courteous and friendly. Both made my family and me very welcomed. Odell at the front desk took the time to explain everything about my stay. Larry greeted me with a smile and friendly chat. He also remembered us a few hours later when we walked into the... More

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Greg L, General Manager at Memphis Marriott East, responded to this review

Good Afternoon FourHawaiians, Thank you for choosing our hotel here in East Memphis on your July visit to the mid south. Odell and Larry are two of our Brilliant Hosts that are here to make your experience outstanding. I will make sure we recognize them publicly during our next line up. Please come again soon. Sincerely, Greg Lindner General Manager... More

Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The food was of the highest quality. It was like a restaurant. The staff was attentive and friendly. I made some small requests that I thought would be forgotten, but they never were. The staff also anticipated our needs in advance. They kept the room clean, comfortable and well maintained.

Was this review helpful? Yes
Greg L, General Manager at Memphis Marriott East, responded to this review

Dear MDWMember0928, Thank you very much for a great review of our brilliant banquet team here in East Memphis. I am very proud of their focus and commitment to excellence, especially the small details that you mentioned. Please consider our hotel and always Marriott for future events you plan. Best regards, Greg Lindner General Manager D(901)896-3787 greg.lindner@interstatehotels.com More

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Hotel was just what we needed, clean, neat, comfortable, pool for the kids, and Bar for my wife and I. It was far enough away from the noise, but close enough to everything we wanted to see, and every place we wanted to visit. The family and I will be back next year, and my wife and I are going... More

Was this review helpful? Yes
Greg L, General Manager at Memphis Marriott East, responded to this review

Good Day Hillrod, Thank you so much for the excellent review concerning your June stay at my Marriott. I am pleased to hear that our hotel offered something for your whole family. It is especially nice knowing that you will be planning a return visit next year. Please let me know when your plans are under way and I will... More

1 review
5 of 5 stars Reviewed 3 weeks ago

From June 26 through June 30, 2014 our family (Dollard Scott Cooper Family Reunion) hosted our 26th annual family reunion in Memphis, TN. Our host hotel was the Memphis Marriott East. Upon learning that we would not be in downtown Memphis as some of us thought, I was a little disappointed. But, the experience provided by of organizer and the... More

Was this review helpful? Yes
Greg L, General Manager at Memphis Marriott East, responded to this review

Hello Michael H, Let me first apologize that I have not responded back to your review in a more expedient manner. I was not out of the area and my hotel for the beginning of July. It is very nice to hear how much you and your family enjoyed our hotel for your reunion. I am extremely pleased to also... More

Mumbai (Bombay), India
Top Contributor
104 reviews 104 reviews
63 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Every time I have been to Memphis, I have stayed at a different hotel. But this was the first time, I was at a non-Downtown place. I mean except a Target store, there was nothing there for miles. However, it was close to Airport and most offices, including mine (Medtronic). They had a free shuttle service too which was highly... More

Was this review helpful? Yes
Greg L, General Manager at Memphis Marriott East, responded to this review

Good Day aayushrivastavay, I thank you for the review of our brilliant hotel here in East Memphis. I am glad your found our newly reinvented hotel comfortable and clean. I have already shared your comments on our buffet and freshness of bread selections with our Executive Chef and Restaurant leadership. On future visits we do have the ability to place... More

Atlanta, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

From checking in to morning breakfast, we were very pleased with the friendliness and service. The young gentleman helping with the breakfast buffet was outstanding! The room was neat and clean. Exceeded our expectations!

Was this review helpful? Yes
Greg L, General Manager at Memphis Marriott East, responded to this review

Good Day Jessica L, I am very pleased to hear how much your enjoyed our hotel here in East Memphis. Our Brilliant team of dedicated Hosts make this a great place to visit. I will share your comments and personally thank Jerry in our restaurant on how much he made your breakfast experience great. Please come again when travels bring... More

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Additional Information about Memphis Marriott East

Address: 5795 Poplar Ave., Memphis, TN 38119 (Formerly Holiday Inn Select Memphis-East Poplar & I-240)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Memphis Marriott East 3.5*
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Also Known As:
Holiday Inn Select Memphis-East Poplar And i-240
Holiday Inn Select Memphis-East Poplar & i-240 Hotel Memphis
Holiday Inn Memphis
Memphis Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#14 Business Hotel in Memphis #18 Romantic Hotel in Memphis #23 Luxury Hotel in Memphis
Hotel Class
Number of rooms
231

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