We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 134 Memphis hotels

Sheraton Memphis Downtown Hotel

3.5 of 5 Hotel   |   250 N Main St, Memphis, TN 38103 (Formerly Memphis Marriott Downtown)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Sheraton Memphis Downtown Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Sheraton Memphis Downtown Hotel to your Saves list
Ranked #38 of 134 Hotels in Memphis
A recent review
4 of 5 stars reviewed 4 days ago
Sis C
Write a Review

294 reviews from our community

Traveler rating
    78
    99
    70
    31
    16
See reviews for
56
76
7
82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (294)
  • Mar-May only
    (57)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (88)
All months
1 review
4 of 5 stars Reviewed 4 days ago NEW

It was very convenient that you could walk from the hotel to the convention center across the street without even having to go outside. The staff is wonderfully nice! The bar made great drinks but service was slow - they worked as fast as possible but maybe they should hire more. The only other thing I didn't like is that... More 

Was this review helpful? Yes
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Sis C. I'm so glad you had a great stay with us and want to apologize to you for the slow service in the restaurant. We had some challenges this past week with staffing as the weather was not the best in Memphis and caused havoc to some of our employees who could no make it in. We are... More 

Alabama
Top Contributor
90 reviews 90 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Visited for a conference that was held next door at the convention center. The Sheraton was clean and staff was friendly. Did not utilize the amenities, but the room was clean and comfortable. The hotel was full, but the elevators handled the capacity.

Was this review helpful? Yes
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear 76543Travel, Thanks for the very nice review. I'm so glad you found our rooms to be clean and comfortable - which is very important! We have been very busy these past few weeks and do our best to meet the expectations of every guest on a daily basis! We appreciate you staying with us and hope that you come... More 

Chicago
Top Contributor
107 reviews 107 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location, easy parking, beautiful and quiet room, great workout room, knowledgeable and courteous staff! I have nothing negative to say about the hotel. We are Sheraton loyalty members and got a great point/money deal for our stay during a busy time.

Was this review helpful? Yes
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Melaney R., It sounds like we have met all your expectations and that's what it is all about! Thanks so much for the wonderful review and the 5 star rating! Our staff will be delighted to read this review as it is our goal to provide the best accommodations and service in downtown Memphis. We look forward to a... More 

Mount Vernon, Indiana
2 reviews
5 of 5 stars Reviewed 1 week ago

Spent four days during the I.B.C. My wife and I had a blast! The hotel had an excellent staff. Everyone was very courteous. The room was excellent and clean. The bed was spacious! And we had a great time on Beale Street watching the blues competition. The food was great every where we went.

Was this review helpful? Yes
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Andy H. Thank you so much for the wonderful review! Sounds like we've helped create some lasting memories of Memphis for you and your wife! We love serving people and it means alot when our guests take the time to express their appreciation to the team. I will be sharing this review with everyone as it keeps them focused... More 

North Little Rock, Arkansas
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I recently spent the weekend in Memphis and stayed at the Sheraton. The room was clean and ready for us upon checkin. The staff was friendly and accommodating. The only way to park on property was to valet...and the valet staff anopily allowed me to park and access my own car at any time. The service level at the hotel... More 

Was this review helpful? Yes
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Lisa F. I'm happy to read that you found the service phenomenal during your stay! This is our mission here at the Sheraton Memphis, to deliver excellent service to every guest, every time! I appreciate your feedback and am excited to share this with the rest of the team. Thanks for staying with us and I hope you come... More 

columbus, ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton Downtown Memphis Valentine's Weekend 2015. There were limited rooms available in Downtown Memphis for this weekend. In addition, the hotel is attached to the convention center, which had at least 3 groups this past weekend, so I understand they were full. They reserved me a room with 2 beds and I was told when I... More 

Was this review helpful? Yes
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Stevandiazz, Thank you so much for your review. The feedback we receive from our guests is invaluable and much appreciated as it helps us get better every day. I'm sorry that we could not change your room to a King room as all of those room types were sold out due to the valentines weekend. Also, all of our... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I booked my hotel room (Deluxe king corner room club floor)Almost 2 weeks in advance. I paid 242 for this. When I checked in, I had to pay a incidental fee of $50. That's understandable. BUT, one representative told me that valet parking comes out of that. They don't tell you anything about the valet parking fee until fee until... More 

Was this review helpful? Yes
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Nurse 2015, Please accept my sincere apologies for the terribe experience you had at the hotel. We strive to provide excellent service and accommodations to every guest and I am so sorry we failed to deliver that to you! I will be sure to share your feedback with our team so that another guest does not have the same... More 

Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Sheraton Feb 8, for a Grizzly basketball game. . The hotel is great and had great staffing. There is nothing like waiting to get checked in. We checked in with no problem in less then 5 min. . Everybody had smiles including the curb valets.. We were greeted as soon as we pulled up. . After receiving... More 

Was this review helpful? Yes
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Keith J. There is nothing better when travelling than to find the right hotel! We make it a priority every day to deliver excellent service to our guests. We may not be perfect but we try our best to make our guests feel welcomed and comfortable during their stay. I look forward to sharing this review with the rest... More 

Paris, Tennessee
Contributor
12 reviews 12 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Was really pleased with my stay this past week downtown Memphis at the Sheraton. It appears as though they have really renovated this facility 100% recently. EVERYTHING from the entrance to the exit and everything in between was in great condition. The staff was very friendly at all areas of the hotel, the check-in, restaurant, technology staff, cleaning staff -... More 

Was this review helpful? Yes
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Ed Haskle, I truly enjoyed reading your review and am so happy that you had an excellent experience whle staying with us. It is our mission to ensure every guest enjoys coming to the Sheraton Memphis and we are working hard to accomplish this. We have a very hospitable team waiting to take care of our guests' every need.... More 

Naperville, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My stay was pleasant. Customer Service was excellent and every member of the hotel staff was very welcoming. There are 2 restaurants within a block of the hotel (I tried Westy's and liked it) but for a greater variety of restaurants you will have to check out union & 2nd street and Beale street. There are regular buses and parking... More 

Was this review helpful? Yes
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Herman P. I'm glad that you were able to enjoy all the amenities we have at the hotel for our guests. We have one of the finest Fitness Centers in the Hotel Industry and we are very happy to have this available to our guests. Thanks for staying with us and for taking the time to write such a... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Memphis Downtown Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Memphis Downtown Hotel

Address: 250 N Main St, Memphis, TN 38103 (Formerly Memphis Marriott Downtown)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Memphis Downtown Hotel 3.5*
Number of rooms: 600
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood, EasyToBook, Hotels.com, Orbitz, BookIt.com, Priceline, Hotwire, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Sheraton Memphis Downtown Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Memphis Marriott Downtown Hotel Memphis
Marriott Memphis
Hotel Style:
#30 Business Hotel in Memphis

99 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Bathroom (5)
Viewed
View from room (9)
Viewed
Dining (1)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (7)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Bathroom (3)
Viewed
Room/suite (9)
Viewed
Dining (3)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (5)
Viewed
Other (32)
Hotels you might also like...
Check In Check Out
Price Your Stay