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All 135 Memphis hotels

Sheraton Memphis Downtown Hotel

3.5 of 5 Hotel   |   250 N Main St, Memphis, TN 38103 (Formerly Memphis Marriott Downtown)
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Ranked #50 of 135 Hotels in Memphis
A recent review
5 of 5 stars reviewed yesterday
gail m stratford
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228 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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stratford
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We arrived at the Sheraton Memphis after staying elsewhere prior to our tour. Found it very good. Staff were polite and as it was a busy time they still gave us their full attention when we needed information. not too far to go to the centre of town, had delightful meals in town and also the hotel breakfast area was... More

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Perth, Western Australia
Top Contributor
50 reviews 50 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed for 2 nights in early October as part of a group tour touring from Nashville to New Orleans. On our arrival our Tour Guide had obtained all the room keys for our group so we had no experience with the check-in staff. We were in the North Tower and our room looked onto an adjacent building, not that... More

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Dandridge, Tennessee
Top Contributor
155 reviews 155 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My fiance and I stayed here back in March, for a week, while I did business with the Coast Guard in downtown. Our experience was very average, for several reasons. Sheraton had just taken over the hotel, so everyone was in a transition state, and was pretty dysfunctional as a result. New employees, new contractors, remodeling, etc. These all contributed... More

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Lansing, MI
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Sheraton Memphis Downtown Hotel the weekend of October 10, on a "Girls Only" trip to Memphis with friends. There was a big convention going on in the hotel at the same time we were there, even so the staff was always attentive and helpful. Room was spacious and clean and had a great view of the... More

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Nashville, Tennessee
Top Contributor
130 reviews 130 reviews
25 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at the Sheraton for a conference being held at the convention center. Unless you are staying here on business and need quick/close access to the convention center, I would not recommend it. It is an old hotel and has zero charm. The housekeeping staff didn't restock our towels or toiletries. The room was hot and hard to cool. Had... More

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Greeneville, Tennessee
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Really enjoyed this hotel. Was prepared for dysfunction based on the previous reviews, but found everything to be readily accessible, and nicely updated. As a mom lugging a stroller, I've come to appreciate ADA/handicap accessible properties. This hotel was very accommodating. Marvin at the front desk went above and beyond to make sure we were never left waiting on a... More

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scotland
Contributor
19 reviews 19 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel was being renovated & we got lost a couple of times as several lifts in different parts of the building. A door was closed due to the works and had to walk round the back past the dumpsters which smelt real bad& clung to my clothes. We later found out another door was around the corner after being dropped... More

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at the Sheraton Downtown Memphis over Labor Day weekend and despite the construction it was a pleasant experience. The staff was very friendly and extremely helpful. The valets were always punctual and knowledgable about destinations and events going on in town. Everyone greeted us with a smile and the construction was not much of an inconvenience at... More

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Chesapeake, Virginia
Top Contributor
113 reviews 113 reviews
43 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Pros: adjoins convention center via skywalk. People are friendly. Gym is very good. Appeared to be clean but... Cons: Pricey at $149/day convention rate plus $22/day to park. You can park nearby for $5/day at a church, but no in/out and area around hotel looks sketchy. Room comes only with free, but spotty, internet. We opened our small refrig to... More

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Highland Park, Illinois
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

My room was clean and comfortable, but there are some real concerns that I wish I had been warned about. The hotel was under construction, and some services were not available. For example, there was no business center. As a business traveler, this was a real problem. If I had known ahead of time, I could have prepared. Also, there... More

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Additional Information about Sheraton Memphis Downtown Hotel

Address: 250 N Main St, Memphis, TN 38103 (Formerly Memphis Marriott Downtown)
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Memphis Downtown Hotel 3.5*
Number of rooms: 600
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Also Known As:
Memphis Marriott Downtown Hotel Memphis
Marriott Memphis

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