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Sheraton Memphis Downtown Hotel

3.5 of 5
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250 N Main St, Memphis, TN 38103 (Formerly Memphis Marriott Downtown)
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Breakfast for 2 Included
Sheraton Memphis Downtown Hotel
Best prices for: 1 room 1 guest
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Ranked #37 of 135 Hotels in Memphis
A recent review
5 of 5 stars reviewed yesterday
MM L Manchester, United Kingdom
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361 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed for 3 nights - attending conference at adjacent conference centre. Friendly staff (particularly Camron and the guys who look after the suitcases at reception!). Clean room. Central to great bars/restaurants.

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Guildford, United Kingdom
Top Contributor
256 reviews 256 reviews
87 hotel reviews
181 helpful votes 181 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I nearly gave this hotel an average but decided after the surly treatment when checking out that it really did not deserve it. The reception area, bar and restaurant are all reasonable but the rooms are tired and far from modern. The bathrooms are not well appointed and no bathrobes. The in room lighting is old fashioned with each individual... More 

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Travelers are raving about these Memphis hotels

Co.Down
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here and had a lovely room with a very comfortable bed.Food was lovely but breakfast hostess rather unpleasant and slow.Other restaurant staff were very polite and helpful.Hang bus stop just at hotel.

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Mount Pleasant, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A friend and I were in Memphis recently and opted to stay here because we were going to an event in the adjacent convention center. It is a big, nicely done hotel, but what makes it exceptional is the staff. To a person, everyone there was friendly, helpful, and definitely made the whole stay memorable. The rooms were clean and,... More 

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San Francisco, California
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I don't think I've ever experienced as many problems in one hotel stay, and mine was only three days long! Room didn't get serviced until 6 pm, shower caps only on request, billed for two extra days, overwhelming odor of some fuel in the lobby one day, such that we had to take our drinks outside, one elevator that worked... More 

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Little Rock
Top Contributor
76 reviews 76 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has completed its transition from a Marriott property to a Sheraton property. The change was definitely for the better as far as accommodations. New contemporary look in the lobby and rooms. The bar has been moved into the lobby which is really nice now. I stayed here many years past for the annual Blues Music Awards when it... More 

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Cincinnati OH
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The good: -Got a good deal on a room here and it turned out to be fairly nice. -I had a 12th floor room that overlooked the river and downtown so the view was nice. -There was a fridge. -Shower head at 6'. -Staff was all very friendly. -There is a shuttle outside that takes you to Beale St for... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel for a business conference and was impressed by the customer service and the excellent location. The hotel is within walking distance of Beale Street, the Belz Museum, the Bass Pro Shop (Memphis Pyramid), Mud Island, and other major attractions. But the customer service at this hotel really shines. Two employees deserve particular mention--Darrell at the... More 

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Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here to visit the Memphis in May festival. The room and decor are like pretty much every other Sheraton. Decent place if you need to spend a night for business in downtown Memphis. Here are a few comments on the service - Check-in - Extremely Slow - While the women who helped me check-in was very friendly and nice... More 

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wilmington, Delaware, USA
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We did not appreciate the lack of parking - $20 per day valet. Other than that and the ice machines being broken, we had a nice stay. It is a long hike from Beale St. - we took a cab back. We would've appreciated a free continental breakfast.

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