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All 135 Memphis hotels

Sheraton Memphis Downtown Hotel

3.5 of 5 Hotel   |   250 N Main St, Memphis, TN 38103 (Formerly Memphis Marriott Downtown)
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Ranked #48 of 135 hotels in Memphis
A recent review
4 of 5 stars reviewed yesterday
Darrin K Roseville, Minnesota
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101 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Roseville, Minnesota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

After a horrible experience trying to stay at a different hotel, we came upon the Sheraton. The rooms were clean, the workout facility is a mini-gym, the service was extremely helpful. The Main Street Trolley can be boarded right outside and take you to Beale Street. There are some nice, local shops on the nearby streets. The only downfall was... More

Was this review helpful? Yes 1
Top Contributor
60 reviews 60 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Decent hotel. Rooms need renovations, beds are great but furniture is dated. Also hallways, carpet needs updating. Food at restaurant is so so. One of main reasons I stayed here is the Jura espresso machine in club lounge but it is broken now. Gym is excellent. Location is almost a mile from Beale May b too far to walk as... More

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Morrilton, Arkansas
1 review
1 of 5 stars Reviewed 6 days ago NEW

I am traveling with a group that stays at this hotel every Easter weekend, every year for forever. We have to stay here because of the proximity to convention center. Horrible service. Rooms not ready until 9:45 pm! I wish every year we could stay elsewhere.

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Chesterfield, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Bed soooo ooooo comfy,staff good . Pool closed only down side. We so enjoy our stay here so relaxing and the tram was right outside hotel.. A bit off centre but cause of tram no problem.. Would defo recommend

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Thomasville, Georgia, Usa
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

Three people in our party but we were given only 2 towels, 2 coffee packets and one shampoo. A very pleasant housekeeper gave us extra coffee or we would have had to purchase at Starbucks in the lobby ( $3.25 a pack), per the hotel literature. No fan in the bathroom so it was always steamy after showers. In room... More

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Perrysburg, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Sheraton overnight on a Saturday night. The front desk was friendly and the lady at reception was very helpful. Our room was very nice and the bed was very comfortable. As others have mentioned we didn't like paying the $22 for valet parking overnight, but paying for parking seems to be the norm in Memphis. Overall... More

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Chicago, IL
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed two nights on a family trip and thought the value for the price was well in range of my expectations. The front desk staff, Dominique in particular, had a cheerful disposition and informative manner at the same time. Our room was spacious and passed the spousal clean test, no small thing. The members' lounge was fairly spacious and... More

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights in early April. It was very easy to drive to if you are coming by car. The hotel address is listed as on Main St., but the lobby and valet parking are actually on the next street to the east (2nd St?) so our car GPS took us to the wrong door but we just circled... More

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Bloomington, Indiana
Top Contributor
66 reviews 66 reviews
25 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 1 week ago

OK, exactly what would expect from a twenty-year-old property connected by a skybridge to the convention center? If you have been to a few of these – or a few dozen – you can picture it. That is the Sheraton Memphis Downtown Hotel. It is clean, efficient, and friendly enough – maybe a little dated. Plain white bread. If you... More

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Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Jim83, We are very pleased that you had a great stay with us. We are the largest hotel in Memphis and do alot of conventions here. Our attendees love the fact that they can take the skybridge over to the convention center...especially on those rainy days! Good news is that we are doing a full renovation starting in June... More

Louisville, Kentucky
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for two nights on a business trip. It is a nice hotel but they didn't clean my room the second day. I complained to the front desk the next day morning when I was checking out, they were going to "looking in to it." I had enough clean towels and second clean bed, so I used them the second... More

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Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Greetings Surangah, I was disappointed to read that you did not receive Housekeeping services on the second day you were here. That is not acceptable. We strive to provide excellent service to every guest and I'm so sorry we did not deliver that to you. I would truly appreciate you contacting me either by phone 901-214-3717 or email at dputnam@sheratonmemphisdowntown.com... More

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Additional Information about Sheraton Memphis Downtown Hotel

Also Known As:
Memphis Marriott Downtown Hotel Memphis
Memphis Marriott Downtown Hotel
Marriott Memphis
Memphis Marriott
Address: 250 N Main St, Memphis, TN 38103 (Formerly Memphis Marriott Downtown)
Phone Number:
Location: United States > Tennessee > Memphis
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Memphis Downtown Hotel 3.5*
Official Description (provided by the hotel):
Enjoy outstanding service in the warm, welcoming atmosphere of the Sheraton Memphis Downtown Hotel. Attached to the Memphis Cook Convention Center and located on the vintage Memphis Main Street Trolley line, we provide easy access to some of downtown’s most notable attractions. Our downtown Memphis hotel is within walking distance of numerous government and corporate offices, as well as the Riverwalk, which offers breathtaking views of the Mississippi River. Nearby are museums, sports venues, Graceland, and Beale Street, the heart of the city’s music and entertainment district.Relax in any of our 600 stylish guest rooms and suites, featuring magnificent city views. Get a great night’s sleep in a plush Sheraton Sweet Sleeper™ Bed. Upgrade to a Club Room to get Sheraton Club Lounge access, which includes complimentary breakfast and evening hors d’oeuvres.Stay in touch with the office in our business center. Or take some time for yourself with a swim in our heated indoor pool or a workout in our Sheraton Fitness center.With more than 12,000 square feet of versatile function space, the Sheraton Memphis Downtown Hotel is perfect for productive business meetings as well as elegant wedding receptions. The hotel is also connected to the Memphis Cook Convention Center, which offers more than 350,000 square feet of venues. ... more   less 
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