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Hampton Inn Memphis-Poplar

#20 of 135 Hotels in Memphis
Certificate of Excellence
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5320 Poplar Ave, Memphis, TN 38119
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Hampton Inn Memphis-Poplar
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Hampton Inn Memphis-Poplar
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364 Reviews from our TripAdvisor Community

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Traveler rating
    138
    126
    68
    23
    9
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105
92
32
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed 4 days ago NEW

This Hampton is not up to the standard of other Hamptons we have stayed previously. The breakfast area was small and conjested. The carpeting in the corridors and room wore worn and looked dirty. The furnishing in the room looked and felt aged. There was no refrigerator or microwave in the room. The room was large and the bathroom was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Brandon D, General Manager at Hampton Inn Memphis-Poplar, responded to this review

Hello, I hope you are well madam/sir. After reading your response, I would love to speak further about what you experienced at our property. We strive daily to provide comfortable and clean accommodations for every guest that walks through our door, but I see we fell short on that; in your case. Listed below is my email and telephone number.... More 

Buffalo, Minnesota
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I selected this hotel because I have enjoyed this chain in other locations. This was not a pleasant experience. The carpets in the hallway to the room was very dirty. The room didn't have a refrigerator or microwave which was a big problem for me. Upon check out I was told I could have asked for a room with a... More 

Was this review helpful? Yes 1
ROCKWALL, TEXAS, United States
1 review
5 of 5 stars Reviewed 1 week ago

Overall stay was great. The staff was very friendly and helpful. The hotel was clean for an older hotel. There was no microwave or refrigerator in the rooms. I requested a refrigerator and the helpful staff arranged for one to be brought to the room.

Review collected in partnership with Hampton

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Hot Springs Village, Arkansas
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We drove to Memphis with fun in mind. We stayed here as the price was good and the area was safe. The only drawback was the train, but we only heard one and it was during the early evening. Room was very clean and nicely done. Breakfast was standard fair, but hot and good. We will return.

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little rock, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

i reserved online king size bed with walk in shower. i got there they gave me a full size bed with bathtub. why reserved ahead of time and selected what i needed but the hotel can't honor it. Location of the hotel is convenience for us

Review collected in partnership with Hampton

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Syracuse, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Our family reunion was based at this hotel everyone was pleased with the staff, location, rooms, services, price and extras. I am not aware of a single compliant by any of the various family members which covered a wide range of ages and personal preferences.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hillsborough
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is close in proximity to the airport, within walking distance of dining and provided excellent customer service. Friendly, "service with a smile" staff. The rooms were nice and it was the first place I've stayed where the pillows were not hard as rocks which made for a much more comfortable night for me! :) I'd recommend.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Phoenix, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The entire staff was very accommodation to my family, from the time we arrived to the time we left. They will always be part of the Adams Family Reunion. This hotel was close to all the activity for the family and also close to Beal Street. (Fun Times)

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Mayfield, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I would not willingly book this hotel again. The hotel did not have enough capacity to accomodate Holiday weekend travelers for breakfast. Food was mediocre at best, service was non-existent. My husband found 2 roaches in our room - their best offer was to move us to another room. First night our room temp was a quite steamy 75 (despite... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Brandon D, General Manager at Hampton Inn Memphis-Poplar, responded to this review

Hello Mrs. Amy, I hope this message finds you in good cheer! I want to apologize for what you experienced at our property. Daily, we strive to ensure that every guest is given comfortable and clean accommodations. I realize we fell short on that goal. When you have a moment, please shoot me an email or call. I would love... More 

Decatur, Alabama
Level Contributor
127 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife were in town for a one night stay before going further West. Picked this Hampton for its proximity to the Memphis Zoo and for the eating places nearby. Did not want to get into the downtown traffic. However, Poplar St. is pretty busy during rush hour. Everything was very clean and the staff was helpful. Did hear the... More 

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