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Hampton Inn Memphis-Poplar

#23 of 134 Hotels in Memphis
Certificate of Excellence
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5320 Poplar Ave, Memphis, TN 38119
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Hampton Inn Memphis-Poplar
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Hampton Inn Memphis-Poplar
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318 reviews from our community

Traveler rating
    115
    115
    58
    21
    9
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92
76
32
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a very clean and comfortable hotel. rooms are clean and neat and the breakfast is good. They have several options including eggs, yogurt, oatmeal, etc. The staff is responsive and helpful. Hotel is near the pottery barn outlet store which is fun to browse. There are several restaurants within blocks.

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Atlanta, Georgia
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

I am Hilton Honors Gold member and stay at Hampton Inns often. This one needs updating. They still have smoking rooms on one floor so might as well make the whole floor smoking cause of course you can smell it. It is just not a great Hampton Inn.

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Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay was great. The desk staff are outstanding. We had a few minor issues, but these were resolved very quickly by Audrina. The support staff were excellent too. Breakfast was better than your "freebie breakfast". Wide selection of food and the hot items were changed daily. I would definitely stay here again and would recommend it to friends.

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Memphis, Tennessee
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love the Hilton family hotels. The Hampton in was great! However they still have some smoking floors which totally ruins the experience for me. Once you enter the room that is located on the non smoking floor it doesn't smell like smoke. but the hallways do. and also there aren't any microwaves and fridges in the rooms which is... More 

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HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this review

Thanks for the review and the nice thoughts on the property and staff. There is strong possibility the smoking rooms will be going away after our next renovation. Best Wishes! More 

San Jose, California
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed recently at this hotel to do a little sight seeing in Memphis. The gem of this hotel is the staff. The front desk staff was very helpful and friendly. I had a question about something in the room that I asked one of the maids (and nothing that was wrong with the room, just a general question), she wasn't... More 

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HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this review

Thank you for kind words about the staff! I hope you enjoyed the sights and sounds of Memphis. Safe Travels! More 

Ottawa,ON
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If it wasn't for Victoria Taylor- the desk clerk- we would not have had a good stay!! Ask for this young lady as she is full of great advice! Because Beale St, had many safety issues and it was a Saturday night she advised that we go to Huey's and we would have fun! We did!! The hotel itself is... More 

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HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this review

Thanks for recognizing outstanding service from our staff. We will make sure to pass along your comments so the team member can be recognized by the rest of the staff as well. Best Wishes! More 

Lake City, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

We are in Memphis on business and had to change hotels due to no additional nights available at our conference hotel. We had a final business dinner to attend the evening of checkout. We made arrangements in advance to move to the Hampton Inn on Poplar. So after a long day we changed hotels. At check-in we asked about taxi... More 

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HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this review

I was excited to hear several members of our staff were able to accommodate you and make a positive impact during a time of need. Safe Travels! More 

Birmingham, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed one night while in Memphis for a concert. Hotel staff was very nice and the hotel itself was great. Really good location and very clean. I would definitely recommend this hotel. Also, the complimentary breakfast was far better than most hotels provide.

Review collected in partnership with Hampton

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HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this review

Thank you! Please visit us again on your next trip. More 

Winter Springs, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Staff went out of their way to be sure my group was well taken care of on a daily bases. Our group has stayed at this location for many yrs. Upon arrival staff went and purchase hanging rack for extra clothing since two women were going to be in room of 10 days. Very friendly and accommodating in every way.... More 

Review collected in partnership with Hampton

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HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this review

Thank you sooo much for visiting us again during the tennis tourney! It is always one of our favorite events of the year and chance to see many old faces. We hope to see you again for many years to come. Best Wishes! More 

Ankeny, Iowa
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 1, 2015

We stayed here right before Christmas because of proximity to the airport. It was easy to find and the staff was great. Good breakfast. Very quiet though there were busy streets nearby. The business center was in the breakfast area. Outdoor pool. To us the area seemed very safe.

Was this review helpful? Yes 2
HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this review

Thanks for remembering us! We love to see you had a positive experience whether it be during the holidays or on a business trip. Best Wishes! More 

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