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Hampton Inn Memphis-Poplar

#20 of 134 Hotels in Memphis
Certificate of Excellence
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5320 Poplar Ave, Memphis, TN 38119
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1 room 1 guest
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Hampton Inn Memphis-Poplar
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379 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Decatur, Georgia, United States
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My family and I stayed here this weekend-- we had 8 adults in our group and used 4 rooms. I was very pleased with the cleanliness of our rooms and I was especially impressed with the full breakfast. The hotel is conveniently located on Poplar Ace and Saturday night we had dinner at Corky's BBQ which was just a half... More 

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Chattanooga, Tennessee
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

First I want to mention that the service that we received from the Front Desk team was fantastic. They always went above and beyond to make our stay as pleasant as possible. The main problem that I had was that we received many bites during and after our stay. We saw a Doctor and he explained that they were from... More 

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Saint Louis, Missouri
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Memphis for the Memphis International Rockabilly Festival in August and stayed outside of downtown intentionally. This hotel was close enough and convenient to the highway, and to travel downtown to events. An easy 9 miles to Beale St. through lovely older neighborhoods. We use, and love the new Hilton Honors early check in, so once we arrived we... More 

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jackson, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed at the Poplar Hampton Inn several times and always find it clean and quiet. The staff is always helpful, friendly, conscientious and considerate. These are just a few reasons we continue to return to stay. Dennis and PJ

Review collected in partnership with Hampton

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Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great hotel! Clean, great internet, good parking. Everything about the stay was great, especially the staff! I had some time sensitive documents that I needed to print and scan. I wasn't able to use their business center computers to do it so they let me do my work in their back office. They didn't rush me and I didn't even... More 

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2 reviews
4 of 5 stars Reviewed 3 weeks ago

This is a good hotel. Staff was great. We had to come to Memphis for a funeral and they could not have been more helpful starting with the person who took our reservation. They had a handicap room for my 91 year old father and the gal at the front desk ( who seemed to be there all the time)... More 

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Brandon D, General Manager at Hampton Inn Memphis-Poplar, responded to this review

We are so elated to know you enjoyed the hotel. Although your visit wasn't intended for pleasure, I am happy that we were able to lessen that burden. We look forward to seeing you in the near future. More 

Kansas City, MO, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is a nice relatively new Hampton property. It would have been a better experience if the television cable was working, if there had been hot water and if the complimentary breakfast was as good as we've experienced at most Hampton Inns. Still, we'd go back - location is excellent and it is a good facility.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Brandon D, General Manager at Hampton Inn Memphis-Poplar, responded to this review

We apologize that we didn't live up to the Hampton standards you're accustomed to experiencing. Many of the isolated events you encountered could have definitely been avoided. When you have a moment, please reach out to me so that we can speak more in detail about your experience. Thanks for your feedback Brandon.davis@hilton.com 901.683.8500 More 

Hammond, Indiana
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hampton Inn is one of our preferred hotels. This Memphis hotel didn't disappoint us, but it was a bit small in room size and the whole place felt crowded and cramped. Still, it's location is good - near downtown and on a major street with shops and restaurants nearby. Breakfast was just average but did include a variety of coffees... More 

Was this review helpful? Yes 1
Brandon D, General Manager at Hampton Inn Memphis-Poplar, responded to this review

I'm glad you enjoyed our property. We are actually undergoing a full renovation at the end of the year, so in regards to the room layout, it will surely be fall in line with the Hampton standards you've come to expect. Please come visit when we are finished. I'm sure you will love the outcome. Best Regards, More 

Paducah, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The room was well maintained and clean. The front desk staff was polite and friendly. The breakfast area looked great when they began serving but within an hour it was messy and disorganized even with an attendant present.

Was this review helpful? Yes 1
Brandon D, General Manager at Hampton Inn Memphis-Poplar, responded to this review

We loved that you enjoyed our property! The area we are located is so convenient to just about everything in Memphis. We look forward to seeing you again in the near future. Best Regards, More 

Cordova, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a great property that is convenient to all locations in the city. It is clean, the staff friendly, it's quiet, the breakfast is great. It's located near major interstates for easy access to everything. Just overall, great!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Brandon D, General Manager at Hampton Inn Memphis-Poplar, responded to this review

I am so elated to know that you enjoyed our hotel. We look forward to seeing you again in the near future. Best Regards, Brandon More 

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