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All 134 Memphis hotels

Holiday Inn Express - Medical Center Midtown

2.5 of 5 Hotel   |   1180 Union Avenue, Memphis, TN 38104
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Ranked #44 of 134 Hotels in Memphis
A recent review
4 of 5 stars reviewed 5 days ago
AWWA_66
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198 reviews from our community

Traveler rating
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    43
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    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This place won't win any awards on its surroundings unless your using the local medical facilities. It is however an easy walk to both the mid town and Beale street areas. If you are willing to make the trek. Staff are very accommodating and willing to have a chat when not tending to other guests demands. I wish many of... More

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Arkansas
Top Contributor
82 reviews 82 reviews
19 hotel reviews
109 helpful votes 109 helpful votes
1 of 5 stars Reviewed 2 weeks ago

D-I-R-T-Y. That about sums it up. The room rug and hallway rug were filfthy. I made sure to not let my barefeet touch the floor for fear of getting something on my feet that I could not get rid of. The room was TINY. The foot of the bed almost touched the dresser that held the television on top of... More

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Tampa, Florida
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here with some friends for a weekend & it was not a great experience. Check-in was at 3pm. We didn't arrive until 5:30pm and our rooms still weren't ready. Once checked in, we didn't have any issues until the next day. We hung out at the pool all day and there were no pool towels clean. Eventually, after... More

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IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear ctaylor0159, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding... More

Kettering
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

For the price of this hotel I don't think you can really complain. I was a solo female traveller so my main concern was safety, I was a little worried at first to be on the ground floor overlooking car park but was absolutely fine. For me this hotel was in a great location, I walked to Beale street in... More

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Colorado Springs, CO
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall this is a nice hotel. It is close to Rhodes College. Granted it is right off of a main road that does have a lot of vagrants but the staff at the hotel does a great job at keeping them off the property. The rooms in the hotel are nice; just as nice as any other Holiday Inn Express... More

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england
Top Contributor
57 reviews 57 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 6, 2014

Yes, this is an older hotel which has one or two issues but overall represents good value for money. During our stay there was a power cut due to storms but eventually power was restored. The staff were very helpful and gave good advice on how to get to Beale St etc. You can get there by bus $2 [trolley... More

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Nashville, Tennessee
Top Contributor
141 reviews 141 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 5, 2014

We chose this hotel for price. It's a bit outside of the city center (about 2 miles), though in hindsight I wished we'd stayed closer to downtown. The staff at the hotel were all extremely friendly and helpful. The rooms were very small. The double bed was too small for two adults (in our opinion). Unfortunately that was what we... More

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IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear bucks17, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the conditions... More

Melbourne, Australia
Top Contributor
136 reviews 136 reviews
54 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed August 4, 2014

Unfortunately we didn't do our homework before deciding to stay in Memphis and after seaching on the internet, realised that it's not the safest city by any means. We were therefore on guard all the time. We normally leave some luggage in our car on roadtrips but this time we took every thing out of the car. There always seemed... More

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IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear Stormchaser71, Thank you for the candid review. It is lovely to hear enjoyed the breakfast and found our staff friendly. However, we are sorry our hotel did not live up to your expectations and regret you were not satisfied with the conditions of the room you received. While we understand that your stay was not 100% satisfactory, we would... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 2, 2014

After dealing with my ordeal at another area Hotel i checked myself into the Holiday Inn Express. I entered the hotel to find a line up 8 customers long. I wasn't in the best of moods for sure. I watched as the front desk agent (i believe his name was Darrell) swiftly and efficiently took care of each of the... More

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Chicago
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 1, 2014

The hotel isn't in the nicest part of town, we ventured to get some food in the evening and were lucky to escape Tops BBQ with our lives. That being said the service at the hotel was excellent, I mistakenly booked the wrong night but that was correctly instantly and the manageress was very friendly. Not the best hotel I've... More

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IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear Chrisatiyah, Thank you very much for sharing your comments online. We appreciate you taking the time to help us improve our guest services. I am disappointed to read that your experience was not what you expected. I sincerely apologize for the inconvenience you had and for the shortfalls you have encountered. Kindly be assured that we treat this matter... More

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Additional Information about Holiday Inn Express - Medical Center Midtown

Address: 1180 Union Avenue, Memphis, TN 38104
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express - Medical Center Midtown 2.5*
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Also Known As:
Holiday Inn Express - Medical Center Midtown Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
Memphis Holiday Inn

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