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All 134 Memphis hotels

Holiday Inn Express - Medical Center Midtown

2.5 of 5 Hotel   |   1180 Union Avenue, Memphis, TN 38104
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Ranked #42 of 134 hotels in Memphis
A recent review
4 of 5 stars reviewed 1 week ago
TJ W Colorado Springs, CO
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194 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Colorado Springs, CO
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall this is a nice hotel. It is close to Rhodes College. Granted it is right off of a main road that does have a lot of vagrants but the staff at the hotel does a great job at keeping them off the property. The rooms in the hotel are nice; just as nice as any other Holiday Inn Express... More

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england
Top Contributor
54 reviews 54 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Yes, this is an older hotel which has one or two issues but overall represents good value for money. During our stay there was a power cut due to storms but eventually power was restored. The staff were very helpful and gave good advice on how to get to Beale St etc. You can get there by bus $2 [trolley... More

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Nashville, Tennessee
Top Contributor
135 reviews 135 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose this hotel for price. It's a bit outside of the city center (about 2 miles), though in hindsight I wished we'd stayed closer to downtown. The staff at the hotel were all extremely friendly and helpful. The rooms were very small. The double bed was too small for two adults (in our opinion). Unfortunately that was what we... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear bucks17, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the conditions... More

Melbourne, Australia
Top Contributor
137 reviews 137 reviews
55 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Unfortunately we didn't do our homework before deciding to stay in Memphis and after seaching on the internet, realised that it's not the safest city by any means. We were therefore on guard all the time. We normally leave some luggage in our car on roadtrips but this time we took every thing out of the car. There always seemed... More

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IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear Stormchaser71, Thank you for the candid review. It is lovely to hear enjoyed the breakfast and found our staff friendly. However, we are sorry our hotel did not live up to your expectations and regret you were not satisfied with the conditions of the room you received. While we understand that your stay was not 100% satisfactory, we would... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After dealing with my ordeal at another area Hotel i checked myself into the Holiday Inn Express. I entered the hotel to find a line up 8 customers long. I wasn't in the best of moods for sure. I watched as the front desk agent (i believe his name was Darrell) swiftly and efficiently took care of each of the... More

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Chicago
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel isn't in the nicest part of town, we ventured to get some food in the evening and were lucky to escape Tops BBQ with our lives. That being said the service at the hotel was excellent, I mistakenly booked the wrong night but that was correctly instantly and the manageress was very friendly. Not the best hotel I've... More

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IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear Chrisatiyah, Thank you very much for sharing your comments online. We appreciate you taking the time to help us improve our guest services. I am disappointed to read that your experience was not what you expected. I sincerely apologize for the inconvenience you had and for the shortfalls you have encountered. Kindly be assured that we treat this matter... More

Ann Arbor, Michigan
1 review
1 of 5 stars Reviewed 3 weeks ago

In June, my son and I stayed at the Holiday Inn located in Memphis, TN on Union. St. In the middle of the night, while we were sleeping, someone broke into our room, stole our wallets and a substantial amount of cash. The manager of the hotel has done absolutely nothing in terms of making restitution or working with us... More

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IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear Mary M, Thank you for your review about your stay. It is truly unfortunate to see that you did not fully enjoy your time at the hotel. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look... More

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I stayed here in mid-May. Both my car and a friends' car were broken into between 7:00 and 10:00 one night. Nearly $900 of damage.Police came and shared that they were often called to this hotel for various complaints. While checking out, met a couple whose gold earrings were missing from their room. I contacted management and received no apology... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear Tandy L, Thank you for your review about your stay. It is truly unfortunate to see that you did not fully enjoy your time at the hotel. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look... More

Bridgeport, Connecticut
Contributor
19 reviews 19 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel room was small but clean. They served a good breakfast, had a pool available for the guests and popcorn 24/7 in the lobby that everyone enjoyed. The best part was its location to downtown Memphis and Beale Street and Graceland which was very convenient - about 10 minutes away.

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Ypsilanti, Michigan
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My mother and I stayed here over a month ago. While we were sleeping, someone broke into our room and stole a substantial amount of money without us knowing. In the morning I found my wallet, my mother’s purse, and another man’s wallet on the landing of the fire stairwell on the floor. Only cash was taken. A police report... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear IM4MSU, Thank you for taking the time to provide feedback on your stay. I’m very disappointed to hear about your experience on your recent stay. Guest comfort and safety are of the utmost concern to us and our hotel is committed to making every possible effort to provide a secure environment. We are pleased to see after your review... More

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Additional Information about Holiday Inn Express - Medical Center Midtown

Address: 1180 Union Avenue, Memphis, TN 38104
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express - Medical Center Midtown 2.5*
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Also Known As:
Holiday Inn Express - Medical Center Midtown Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
Memphis Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Midtown Memphis, Tennessee Let us welcome you to Memphis and spoil you with our Southern hospitality while you are lodging at our Midtown Memphis, TN hotel that is located close to I-240 and is just minutes from downtown Memphis. The hotel property is adjacent to Methodist University Hospital and near nine other major medical centers. Leisure travelers will love our close proximity to downtown Memphis with Beale Street, the Peabody Ducks, Mud Island and Graceland just minutes away. Our Union Street access also means it's just a short drive to the FedEx Forum or AutoZone Park, which are the perfect locations for a family day trip. Business travelers will appreciate our midtown Memphis hotel's easy access to I-240, I-55 and I-40. Our hotel is just eight miles from Memphis International Airport, and the Amtrak Station is two miles away. Our premium business amenities include a Business Center and free Internet access. This newly renovated Memphis hotel offers you unparalleled hotel services. You'll enjoy our Southern charm as much as the free high-speed, wireless Internet access in our inviting rooms. With a fitness center and outdoor pool, you'll feel completely at home. We also offer a special rate for guests with a loved one at Methodist Hospital. Call our choice hotel in Memphis, Tennessee today, and take advantage of our great hotel deals and rates. ... more   less 
Number of rooms
150

Questions & Answers

Questions? Get answers from Holiday Inn Express - Medical Center Midtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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