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Holiday Inn Express - Medical Center Midtown

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1180 Union Avenue, Memphis, TN 38104
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Holiday Inn Express - Medical Center Midtown
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312 Reviews from our TripAdvisor Community

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Culiacan, Mexico
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is in the heart of the medical district. I stayed here on my way back to Texas. The location is just minutes from downtown. The hotel was old but clean. The service I received as I checked in and out was fantastic. The breakfast area was a bit crowded so I took my food to go. There is... More 

Helpful?
Thank Intrepid_Traveller42
Knoxville, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago

Fantastic customer service! The hotel was fine for the price but the friendly people really boosted it for us. Also, the breakfast was amazing- so much more than we expected. The cinnamon rolls in particular were incredible. We would definitely recommend this hotel.

Review collected in partnership with Amoma.com

Helpful?
Thank jenniferdA1069XR
Roseville, Michigan
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Like most Holiday Inn Expresses the staff was well trained, friendly, and helpful. The free wifi internet speed was average and requires a daily log in. Twice, however, during my four day stay the code to the internet was changed even though during check in they said it would be good all week. After three unanswered calls and a walk... More 

Helpful?
Thank Paul T
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Located right beside a hospital off expressway. Plenty of places to eat close by on Union Avenue. Parking is free on site and well lit. I love coffee and there was a Keurig in my room. Breakfast the next morning was good. It was really cold and the heat in the room worked fine. Used the fitness facility and there... More 

Helpful?
Thank Steve W
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you Steve, for your 5 star review. We are glad that you enjoyed your stay. We appreciate you! More 

Goffstown, New Hampshire
Level Contributor
137 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were 9 people traveling in 3 seperate rooms, ages 13 to 60, and this hotel worked for all of us. Like many reviews before mine, i will admit, some updates are needed, rugs are run down, and some areas are looking a little more then worn. But the rooms were clean, comfortable, and everything worked. Well almost everything we... More 

Helpful?
Thank OuCilly
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you for your wonderful review. I'm glad that you enjoyed our breakfast. Not having the extra expense is a bonus. We are beginning a full renovation in March. If you are ever in Memphis again, we would love for you to come by and give us your opinion of our new place! More 

San Antonio, Texas
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We wanted to be in the vicinity of Beale St. but didn't want to break the bank for a place to sleep. This was close enough (about a mile) and half the price of some closer hotels. The staff were friendly and helpful and there was a hot breakfast with the deal. Our TV was on the blink though and... More 

Helpful?
Thank highflight
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

We would like to thank you for your review. We would like you to know that safety is very important to us and we do take the safety of our guest very seriously.We are glad that you felt safe. We appreciate you! More 

Salem, Missouri
2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was decent. Yes it is a bit run down and not the most updated but it was where we needed to be in town and very convenient. The hotel breakfast was just average, but I went to it a bit later so maybe they have more earlier. What really made this hotel special was the service. I've never... More 

Helpful?
Thank Alex M
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you so much for your wonderful review.We are so glad that you enjoyed your stay. We love our guests and it is our goal to make our guests love it here. Mission accomplished! ; ) More 

Dunlap, Tennessee
Level Contributor
157 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Yeah, yeah , yeah - some of the reviewers note the renovations needed and / or occurring. Not sure if our IHG Platinum Elite status had any impact , as the staff seemed to treat EVERYONE with courtesy and respect . WE had no issues with our room at all. Fresh comfortable bedding and towels ; room and amenities were... More 

Helpful?
Thank kaw54realestate
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you so much for your wonderful review. It is our goal for our guests to love it here. We are glad that we were successful!. We look forward to seeing you again! More 

Franklin, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Went for a day and a nite to visit the sights of memphis, found this great hotel close to every atraction there is.only a $5 uber ride to beale st. All the staff was so friendly and helpful.Quick check in so you have more time to go out and enjoy the town.

Helpful?
1 Thank Ailton D
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you so much for your awesome review. We are glad that you enjoyed your stay with us and enjoyed our city. More 

McKinney, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 12, 2015

Stayed here to attend a sporting event nearby, I don't normally stay in 'downtown' lodging. Pretty old hotel, in serious need of a remodel. It looks like they laid new carpet in the halls, but it wasn't done properly and you have to be careful not to trip over the rolls. The lobby and breakfast area were decent and clean,... More 

Helpful?
2 Thank Dennis L
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

We would like to thank you for sending in a survey. We always use these as an opportunity for growth. We are in the beginning phases of a complete renovation. We are looking forward to our bright new face on our property. We would love for you to come and see us again next year and tell us what you... More 

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