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Holiday Inn Express - Medical Center Midtown

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1180 Union Avenue, Memphis, TN 38104
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Holiday Inn Express - Medical Center Midtown
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Holiday Inn Express - Medical Center Midtown
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264 Reviews from our TripAdvisor Community

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Traveler rating
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    108
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mariestad, Sverige
Level Contributor
393 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a nice hotel on Union Avenue in Memphis and we stayed there two nights this time on our second visit in Memphis. We chose it because we liked it the first time and has a good location. We took the cab from the airport and it worked well. The room was good and clean and the staff nice... More 

Was this review helpful? Yes
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you so much for your comments and your wonderful recommendations! We appreciate you!. More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We did book the hotel through a homepage, even thou it was the systema fault that we got a smoking room, the hotel receptionist was super rude and didnt offer another room. We had to change the hotel- i hope i will never have to stay in Holiday Inn.

Was this review helpful? Yes

Travelers are raving about these Memphis hotels

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything was clean and comfortable. The staff was friendly and attentive. The pool was just the right size for my 9 yr old grandson. Breakfast was excellent and there were many protein choices. Close to lots of attractions and restaurants.

Was this review helpful? Yes
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you for your wonderful comments.We appreciate you and glad that we were able to accommodate you on your stay! More 

Level Contributor
193 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really nice, clean hotel. Had a very big breakfast selection. Beds were super comfortable. The only reason Im not giving it a 5/5 is because of the location, which can be rough at times. I would not recommend walking there from the Beale Street area.

Was this review helpful? Yes
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

We would like to thank you for your awesome comments. We appreciate you! More 

State Road, NC
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent one night passing through town. Hotel was easily accessible from I-40 West. Room was spotlessly clean with a very comfortable bed, making for a good night's sleep. Free breakfast was standard and completely acceptable. Free parking and wifi. Hotel is in a great location - about 1.5 miles straight shot to the riverfront and Beal St., about .5 mile... More 

Was this review helpful? Yes 1
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you so much for your comments. We are glad that you had a pleasant stay with us. We would look forward to serving you on your next visit to Memphis! More 

Carrollton, Georgia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent two nights here while sightseeing in Memphis. The location was great -- a straight shot to downtown and all the sights. The staff was great full -- friendly, helpful, and courteous. Room was clean, comfortable, and quiet. We enjoyed our stay in Memphis and would gladly stay here again.

Was this review helpful? Yes 1
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

We would like to thank you for your awesome comments.It is wonderful to receive comments that reflect our hard work and our heart for our hotel. We really appreciate you! More 

Tracy, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I could go on forever - from my call to the property making the reservation, to the Front Desk Team, House Keeping Team, Maintenance Team, Kitchen staff, Security Guard, & whomever else I'm forgetting - they all give friendly, smiling, sincere, caring, "going way beyond expectations" customer service. When I called I spoke with Wiley Davis the Manager and I... More 

Was this review helpful? Yes 2
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Mr K, We would like to thank you for your awesome remarks. Thank you for recognizing our efforts. Our hospitality is where we love to shine! It was our pleasure serving you during your stay! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed with our two young children (10 and 6) and this hotel was in a great location for us. A 2 minute drive to the Riverwalk and Peabody Hotel to see the ducks. A 5 minute drive the other way to the Memphis Zoo. Our kids loved the pool and the free breakfast was really nice. We never heard... More 

Was this review helpful? Yes 1
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you so much for your comments. I am glad that you and your family enjoyed your visit. We appreciate you! More 

Weaubleau, Missouri, United States
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Desk was super helpful. Room, just your average motel room, clean. Breakfast average continental breakfast. Be sure to check room rates. She four different people quoted four different rates for the same room, beware.

Was this review helpful? Yes
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

We thank you for your comments. We do our best to be consistent across the board. Our rates can fluctuate daily. But once you have guaranteed your rate ,the rate doesn't change. More 

Neutral Bay, Australia
Level Contributor
139 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 1 night over staying in town near Beale as we were out-priced there however it was a quick drive to downtown so no real drama there. The motel was sufficient however very dated and noisy! There was a school group staying who were very loud which was a little annoying and made it difficult to get... More 

Was this review helpful? Yes
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you for taking the time to leave us your comments. We are a very busy hotel and sometimes the excitement level is high. We apologize for any inconvenience that may have incurred because of it. More 

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