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Holiday Inn Express - Medical Center Midtown

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1180 Union Avenue, Memphis, TN 38104
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Holiday Inn Express - Medical Center Midtown
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Ranked #34 of 134 Hotels in Memphis
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231 reviews from our community

Traveler rating
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    92
    49
    19
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Carlos
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is an older property and could really benefit from a face lift. With that said, however, the rooms are comfortable and clean. The staff is extremely nice, and the manager could not be more helpful. The location is convenient and breakfast was included and surprisingly good. The hotel is right across from Methodist Medical Center and quite close... More 

Was this review helpful? Yes 1
West Des Moines, Iowa
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is very well located for visiting Rhodes College in Memphis and they have a Rhodes College rate. The front desk personnel were very helpful and friendly. The room was very clean and the beds comfortable. Much more reasonably priced than the downtown hotels! Would recommend!

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Middle Village, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

For my job I travel a great deal and the front desk service has been the most accommodating and pleasant as any hotel staff that I have ever encountered. From the best place to get some BBQ (Thanks ShaJuna) To where to get a great hair cut (Thanks Darrell). The staff who maintain the breakfast in the morning keep things... More 

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Walhalla, South Carolina, United States
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

When planning our visit to Memphis, I knew I'd want to stay downtown but I didn't want to pay downtown hotel prices. This place is pretty close; it would be a rather cheap cab ride if you didn't want to drive to Beale Street. About 1.5 miles. Nice hotel, nothing fancy but everything was clean and fresh and to our... More 

Was this review helpful? Yes 3
Memphis, Tennessee
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The room was clean, the breakfast was restocked consistently, and the stay was nice and quiet. My favorite part of the stay was that the staff was exceptionally kind, not only to guests, but also to each other.

Was this review helpful? Yes 2
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you for your review.We appreciate your comments and thank you for taking notice. More 

Gosport, Hants
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very clean, friendly staff and comfortable rooms. Very convenient for Beale street etc . Love the free popcorn. Good nights sleep. Very convenient to get to the airport. Would recommend staying here ..

Was this review helpful? Yes 1
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

We would like to thank you for your awesome review.We work hard to keep our hotel clean, comfortable,safe and a friendly place for our guests to come to. Thank you for acknowledging that. More 

Senior Contributor
30 reviews 30 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As all the reviews have pointed out, the building is old but not in disrepair. It's clean, comfortable, friendly staff, popcorn/cookies make up for almost anything 😉 While it wouldn't be my first choice of hotel, I wouldn't be terribly upset if the need were to arise.

Was this review helpful? Yes 1
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Mom2twincesses, Thank you for the review. We really appreciate your business. Love your username by the way. More 

Tennessee
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 19, 2015

I stayed at this hotel this week, Feb. 15-Feb. 18. When we got there, I immediately liked the location of the hotel. Walking in the lobby, the young man working at the desk was very friendly. There was a delay in getting our room, because it was Valentines day before and they staff was making sure it needed to be... More 

Was this review helpful? Yes 1
Little Rock, Arkansas
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 12, 2015

Hotel is older but well-maintained. Very nice front desk clerk. Location is great! Could use a bit of updating in the rooms but decent value with breakfast included. Free popcorn, cookies. Not much of a lobby- basically the breakfast area. But across from Memphis Medical Center.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear Roitz, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, cleanliness and location of the hotel. Your comments about the rooms will be forwarded to the hotel for consideration of... More 

Springfield, Missouri
Senior Contributor
25 reviews 25 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 28, 2015

Mostly choose this hotel for it's value. We loved the location. Close to downtown. Cost $12 for a large taxi of 5 people to go downtown from hotel. This hotel staff was very friendly and helpful, however a little slow- they weren't always sitting at the front desk. The free cookies and popcorn was an awesome bonus. Breakfast was excellent.... More 

Was this review helpful? Yes 2
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

We want to thank you for taking the time to send in a review.Thank you for your awesome comments and recommendations.It is always our goal to be ready and willing to offer assistance to our guests. So I would like to apologize for our front desk staff not being as quick and attentive to your needs. More 

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