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All 134 Memphis hotels

Holiday Inn Express - Medical Center Midtown

2.5 of 5 Hotel   |   1180 Union Avenue, Memphis, TN 38104
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Holiday Inn Express - Medical Center Midtown
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Ranked #39 of 134 Hotels in Memphis
A recent review
4 of 5 stars reviewed 4 days ago
Courtney A Springfield, Missouri
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222 reviews from our community

Traveler rating
    54
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    47
    19
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springfield, Missouri
Senior Contributor
24 reviews 24 reviews
4 of 5 stars Reviewed 4 days ago NEW

Mostly choose this hotel for it's value. We loved the location. Close to downtown. Cost $12 for a large taxi of 5 people to go downtown from hotel. This hotel staff was very friendly and helpful, however a little slow- they weren't always sitting at the front desk. The free cookies and popcorn was an awesome bonus. Breakfast was excellent.... More 

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General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

We want to thank you for taking the time to send in a review.Thank you for your awesome comments and recommendations.It is always our goal to be ready and willing to offer assistance to our guests. So I would like to apologize for our front desk staff not being as quick and attentive to your needs. More 

Texas
Contributor
20 reviews 20 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family of four checked in at 2:00 am. I had made the reservation on the ihg app for a Double Double a few hours before we arrived. That should be two double beds, a room for four people. Well, when we arrived, the lady at at the front desk, who was very nice, said I had reserved a room... More 

Was this review helpful? Yes 1
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

I would like to thank you for taking the time to leave us a review. I would like to apologize for any confusion that you experienced with your room type. I am glad that we were able to accommodate you,, once you were here. Sometimes the codes can be a little confusing. Sometimes, it is no fault of our own... More 

Spencer
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First of all, the locations suited us well. We were in town for the Liberty Bowl and this hotel was half way between Beale Street on one side and the Stadium on the other, a very short drive to either destination. The desk staff greeted us with a smile even though they were very busy with phones and check- ins.... More 

Was this review helpful? Yes 3
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

I would like to thank you for taking the time to leave us a review. I would like to apologize for any confusion that you experienced with your room type. I am glad that we were able to accommodate you,, once you were here. Sometimes the codes can be a little confusing. Sometimes, it is no fault of our own... More 

Halifax, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 22, 2014 via mobile

As others have said, this is a pretty standard Holiday Inn as far as rooms and amenities go. The staff were fantastic though: offered suggestions, organized transportation, chatted with us about our stay in Memphis. Bonus points for them!

Was this review helpful? Yes 2
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you for your comments.We pride ourselves on being helpful and giving good service to our guests. Its what we love! More 

Senior Contributor
31 reviews 31 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 18, 2014

We stayed for one night. Pretty standard holiday inn as they are all almost identical. Only differences are the popcorn machine and small gym. Which are a nice addition. Only issue is that it's not that central for downtown although we knew that before we had booked the hotel.

Was this review helpful? Yes 1
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you for taking the time to give us your nice review. Although we are located in the Midtown area, we are less than 2 miles from downtown and convenient to many restaurants and plenty of site seeing available in Memphis. More 

Springfield, Missouri
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 11, 2014

I only stayed one night, but it was close to downtown and overall my stay was good. I liked that they serve popcorn everyday at 4, that was a nice perk. The only negative thing I have to say is that there were dirty socks left in the room by a previous guest, but they were hidden by the bed... More 

Was this review helpful? Yes
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you for your great review. I am so glad that we were able to meet all of your expectations.Our staff tries to always go over and above with our guests. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

Bought 2 rooms for Pearl Jam thinking we had 2 rooms w/double beds reserved, come to find out we had 2 rooms with only 1 full bed in each room. Luckily we had a great front desk person that was able to swap rooms around AND put them right next to each other, it was a room upgrade, but didn't... More 

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General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Muzeluva, Thank you for taking the time to send in a review. It is always our pleasure to be able to help out in any way we can. More 

LONDON
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 24, 2014

This was my first trip with my girlfriend and not sure of her expectations for the hotel. Had read reviews before choosing hotel and was nervous. The rooms were fine, it is an older hotel but they make every attempt to keep it sparkling! The staff were extremely friendly and helpful with directions, recommendations and assistance. Breakfast covered most of... More 

Was this review helpful? Yes 2
Kelowna, Canada
Top Contributor
84 reviews 84 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 16, 2014

The best things about this hotel were its location (not too far from downtown) and staff (so friendly!). Other than that I wasn't wowed. The breakfast was okay and the room was only okay. It seems like parts of the room were upgraded but many parts were not - particularly the bathroom. Peeling wallpaper and old cabinets/shower stalls. The main... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear xtinecarmen, Thank you for writing a candid review about our property. We are so delighted to read our location was convenient for you. Please know that during your stay, it was a pleasure to assist you and we will always do our best to ensure you have a comfortable stay. Thank you as well for your compliments about our... More 

Glasgow
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 12, 2014

Stayed 2 nights at this hotel and the stay was good overall. We once again checked in late in the evening and the 2 members of staff on desk were friendly. I was given a room on the 3rd floor and it seems that this room had been upgraded as the bathroom tiling was very very clean. The room was... More 

Was this review helpful? Yes
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Additional Information about Holiday Inn Express - Medical Center Midtown

Address: 1180 Union Avenue, Memphis, TN 38104
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express - Medical Center Midtown 2.5*
Number of rooms: 150
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Also Known As:
Holiday Inn Express - Medical Center Midtown Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
Memphis Holiday Inn

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