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All 134 Memphis hotels

Holiday Inn Express - Medical Center Midtown

2.5 of 5 Hotel   |   1180 Union Avenue, Memphis, TN 38104
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Ranked #42 of 134 Hotels in Memphis
A recent review
4 of 5 stars reviewed 2 days ago
MIkeremhead new york
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207 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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new york
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I was unsure about this hotel after reading the reviews but I had a very good stay. The staff was very helpful, the room was comfortable and clean, and there was little to complain about. Is the area dangerous? I didn't think so. The only criticism at my usual criticisms when I travel- breakfast and the fitness room. The breakfast... More

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Saltash, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff were friendly the location was excellent and this was the cheapest hotel we booked on our 3 week tour of the Deep South. It may not be the newest in the chain but it gave us everything we needed and we would recommend it to others. The small pool allowed us to get a little sun in between... More

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Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel fine for 2 nights but they recommend you don't leave the hotel at night as it's such a dangerous area!staff are lovely and the breakfast is fantastic, pool freezing and could do with being cleaned same with general pool area, it's okay for short stay like us but any longer I would want a better area, if you do... More

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Dallas, Texas
Top Contributor
51 reviews 51 reviews
27 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here for one night, as my daughter had an appointment with a specialist at LeBonheur Children's hospital. I booked 2 rooms on points (I am a Gold Elite member), one for me and my children, the other for my parents (in town to help with the other kids while I took my daughter to the hospital). First, let... More

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General M, General Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Hello infamousmare and thank you for the review of our property. I cannot apologize for the inconveniences you faced while staying at our property. As the new General Manager here, I want you personally address the situation if we have not already done so. We have done massive changes with our cleaning processes when it comes to our guest rooms.... More

Murphy, Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was put in charge of arranging lodging for a group of 30 choir members and their families. I have stayed at Holiday Inns in the past, but never at this particular property and never as part of a large group. From the initial conversation with Karina, the manager, all the way through checkout on the last day, we were... More

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2 reviews
5 of 5 stars Reviewed 1 week ago

I haven't ever stayed at a hotel with a more helpful or friendly staff. Karina went out of her way to make our group feel welcomed, and Lashelle and the breakfast crew even cleared our plates while we lingered after the best complimentary breakfast I've ever had at a hotel. Every staff member we passed our entire stay spoke and... More

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General M, General Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you spaccadet0512 for the amazing review on TripAdvisor.com. With new management in place, the team greatly appreciates you kind words and we are so driven to excel. We have all focused on giving our guest the best service they have ever received in any hotel setting. With vast upgrades to our security and Management team, you now always can... More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We came as a group and were treated like family! Karina, Lashelle, all of the ladies at the front desk were not just fulfilling their duties, but acted as tho they were really glad to see us. My room was on the fourth floor, and we heard no noise at all. The beds were like sinking into a soft cocoon... More

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Orlando, Florida
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We brought a big group (22 rooms) and were welcomed here like family. Every member of the staff from the maids to the supervisors were genuinely friendly and welcoming. Karina arranged everything for our group; Amanda and Katherine were an amazing night staff while we played cards in the lobby at night; and the breakfast crew with LaShelle made us... More

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Huntsville, Alabama, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at this Holiday Inn Express were wonderful--I was staying as part of a large group, and they did an excellent job making sure we had everything that we need. One of the managers, Karina, managed to see all 30 of us through registration and check-in without any snafus or delays. The folks at the front desk, Amanda and... More

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Senior Contributor
30 reviews 30 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This place won't win any awards on its surroundings unless your using the local medical facilities. It is however an easy walk to both the mid town and Beale street areas. If you are willing to make the trek. Staff are very accommodating and willing to have a chat when not tending to other guests demands. I wish many of... More

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Additional Information about Holiday Inn Express - Medical Center Midtown

Address: 1180 Union Avenue, Memphis, TN 38104
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express - Medical Center Midtown 2.5*
Number of rooms: 150
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Also Known As:
Holiday Inn Express - Medical Center Midtown Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
Memphis Holiday Inn

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