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All 134 Memphis hotels

Holiday Inn Express - Medical Center Midtown

2.5 of 5 Hotel   |   1180 Union Avenue, Memphis, TN 38104
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Ranked #38 of 134 Hotels in Memphis
A recent review
5 of 5 stars reviewed 6 days ago
Cary B Springfield, Missouri
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216 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springfield, Missouri
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I only stayed one night, but it was close to downtown and overall my stay was good. I liked that they serve popcorn everyday at 4, that was a nice perk. The only negative thing I have to say is that there were dirty socks left in the room by a previous guest, but they were hidden by the bed... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Bought 2 rooms for Pearl Jam thinking we had 2 rooms w/double beds reserved, come to find out we had 2 rooms with only 1 full bed in each room. Luckily we had a great front desk person that was able to swap rooms around AND put them right next to each other, it was a room upgrade, but didn't... More 

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General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Muzeluva, Thank you for taking the time to send in a review. It is always our pleasure to be able to help out in any way we can. More 

LONDON
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 24, 2014

This was my first trip with my girlfriend and not sure of her expectations for the hotel. Had read reviews before choosing hotel and was nervous. The rooms were fine, it is an older hotel but they make every attempt to keep it sparkling! The staff were extremely friendly and helpful with directions, recommendations and assistance. Breakfast covered most of... More 

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Kelowna, Canada
Top Contributor
84 reviews 84 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 16, 2014

The best things about this hotel were its location (not too far from downtown) and staff (so friendly!). Other than that I wasn't wowed. The breakfast was okay and the room was only okay. It seems like parts of the room were upgraded but many parts were not - particularly the bathroom. Peeling wallpaper and old cabinets/shower stalls. The main... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear xtinecarmen, Thank you for writing a candid review about our property. We are so delighted to read our location was convenient for you. Please know that during your stay, it was a pleasure to assist you and we will always do our best to ensure you have a comfortable stay. Thank you as well for your compliments about our... More 

Glasgow
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 12, 2014

Stayed 2 nights at this hotel and the stay was good overall. We once again checked in late in the evening and the 2 members of staff on desk were friendly. I was given a room on the 3rd floor and it seems that this room had been upgraded as the bathroom tiling was very very clean. The room was... More 

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Salisbury
Top Contributor
63 reviews 63 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 7, 2014

Stopped on spec and were greeted by very friendly reception staff. Hotel is a little tired - but clean and our room was comfortable enough for us. Pool was an added bonus as was the location right on Union Avenue.. Complimentary breakfast was fine - ad saved us time in going out to eat.

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General M, General Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Hello UKtraveller65 and thank you for your review of The Holiday Inn Express Memphis Medical Center. We all would like to thank you for choosing this hotel during you recent visit to Memphis. I am glad to hear that we gave you service that was worth writing about. We all try our best to go above and beyond to do... More 

new york
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2014

I was unsure about this hotel after reading the reviews but I had a very good stay. The staff was very helpful, the room was comfortable and clean, and there was little to complain about. Is the area dangerous? I didn't think so. The only criticism at my usual criticisms when I travel- breakfast and the fitness room. The breakfast... More 

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Saltash, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 28, 2014

The staff were friendly the location was excellent and this was the cheapest hotel we booked on our 3 week tour of the Deep South. It may not be the newest in the chain but it gave us everything we needed and we would recommend it to others. The small pool allowed us to get a little sun in between... More 

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Senior Contributor
27 reviews 27 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 26, 2014

Hotel fine for 2 nights but they recommend you don't leave the hotel at night as it's such a dangerous area!staff are lovely and the breakfast is fantastic, pool freezing and could do with being cleaned same with general pool area, it's okay for short stay like us but any longer I would want a better area, if you do... More 

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Dallas, Texas
Top Contributor
53 reviews 53 reviews
28 hotel reviews
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed September 22, 2014

I stayed here for one night, as my daughter had an appointment with a specialist at LeBonheur Children's hospital. I booked 2 rooms on points (I am a Gold Elite member), one for me and my children, the other for my parents (in town to help with the other kids while I took my daughter to the hospital). First, let... More 

Was this review helpful? Yes 3
General M, General Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Hello infamousmare and thank you for the review of our property. I cannot apologize for the inconveniences you faced while staying at our property. As the new General Manager here, I want you personally address the situation if we have not already done so. We have done massive changes with our cleaning processes when it comes to our guest rooms.... More 

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Additional Information about Holiday Inn Express - Medical Center Midtown

Address: 1180 Union Avenue, Memphis, TN 38104
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express - Medical Center Midtown 2.5*
Number of rooms: 150
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Also Known As:
Holiday Inn Express - Medical Center Midtown Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
Memphis Holiday Inn

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