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Holiday Inn Express - Medical Center Midtown

2.5 of 5
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1180 Union Avenue, Memphis, TN 38104
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Holiday Inn Express - Medical Center Midtown
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Ranked #34 of 134 Hotels in Memphis
A recent review
3 of 5 stars reviewed 1 week ago
travel94531 Antioch, California
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239 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Antioch, California
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed at this property about 2 years ago and avoided it during my last trip to Memphis last year. Pros: 1. It's close to freeway 2. Close to Methodist University Hospital (if that matters) 3. Has plenty of parking 4. Staff is nice 5. Housekeeping does a good job Cons: 1. Hotels in Memphis seem to think microwaves and... More 

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General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

SMH, Thank you for taking the time to give us a review. We appreciate you! We try to go over and above in our hospitality and our cleanliness.With that being said, we are totally in agreement with you about needing a face lift. We are in the process of planing our renovation that is due to begin in the fall.... More 

Alabama
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was in Memphis for a two day conference near the Holiday Inn Express Medical Center. I was pleasantly surprised. The staff was very helpful. Locked both key cards in my room at one point. They immediately gave me another. This inn has the best free hotel/motel breakfast you will ever eat. Biscuits with egg, sausage, bacon; waffles, yogurt, cereal... More 

Was this review helpful? Yes 1
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

JDFrostbooks, We would like to thank you for your awesome comments. It is always our pleasure to provide great service for our guests. We look forward to serving you on your return to our hotel. More 

Arkansas
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We usually stay in the tourist areas around Beale on our trips to Memphis but this time we chose to stay near the Minglewood. This hotel is very clean and the staff was awesome. I cannot stress how nice and friendly everyone was. The hotel needs some repairs/attention to paint/scuffs/corners etc... and I have to say this was the smallest... More 

Was this review helpful? Yes 1
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you for taking the time to send in the review. We appreciate your comments and complimentary words about our staff. We are an older hotel and we are looking forward to a complete renovation, scheduled in the fall. More 

Coventry, United Kingdom
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really nice hotel. Friendly, professional staff ( including the manager, receptionists, housekeeping and backroom). Nothing was too much trouble, including phoning a jewelers to see if they had some jewellery in stock which I wanted. Nice choice for breakfast and hot drinks availible all day. My downfall was the popcorn from 4-11 and cookies at 5. The pool was inviting... More 

Was this review helpful? Yes 2
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Gillian G, We would like to let you know how much we appreciate you and thank you for your wonderful comments.Our hotel is older and will be receiving the much needed TLC in the Fall with a total renovation. Inspite of that, it is always our pleasure to go over and above for our guests. Where we may lack in... More 

Lexington, Kentucky
Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No bells and whistles ...but clean and nice bed.( rm 133 ) Room had little counter space, if you will, to lay stuff on,bath the same.One cup coffee maker on tray took up a third of space on dresser,sink etc.So...make-up, toiletries stay in your bag or floor, LOL .Breakfast was pretty good..not just carbs,etc. actually some protein.Would recommend for the... More 

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General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

I would like to thank you for your comments and also thank you for staying with us . We are a very busy hotel and it is sometimes hard to get rooms turned around and in the system for an early check in. We always try to accommodate our guests with an early check in, if possible. More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is very close to all popular tourist locations. Reasonable prices and very easy to navigate to and from the property . Staff is extremely nice. Hotel is a little dated, but overall a great stay!

Was this review helpful? Yes
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you for taking the time to send in such awesome comments. We appreciate you! More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

We came down for the Grizzly and Thunder game.from checkout to check in I had a wonderful experience..the check in person Shawonda was wonderful and nice great personality.let me just give an a plus to all of the desk personnel because they helped us find food and helped us with taxis and just werr generally sweet..I didnt meet a sour... More 

Was this review helpful? Yes
General M, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you so much for your awesome review. I am so glad that we were able to deliver great service to you and your family. Look forward to serving you again in the future. More 

Springdale, Arkansas
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 29, 2015

This is the first hotel I look to every time I come to Memphis. Have been staying here for trips to Memphis since I was in high school back in the 90's. The number one reason is it's proximity to everything. Can you get a hotel on Beale Street? Sure and you will pay three times as much per night.... More 

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San Carlos
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 26, 2015

This hotel is an older property and could really benefit from a face lift. With that said, however, the rooms are comfortable and clean. The staff is extremely nice, and the manager could not be more helpful. The location is convenient and breakfast was included and surprisingly good. The hotel is right across from Methodist Medical Center and quite close... More 

Was this review helpful? Yes 1
West Des Moines, Iowa
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 25, 2015

This hotel is very well located for visiting Rhodes College in Memphis and they have a Rhodes College rate. The front desk personnel were very helpful and friendly. The room was very clean and the beds comfortable. Much more reasonably priced than the downtown hotels! Would recommend!

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