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All 135 Memphis hotels

Holiday Inn Express - Medical Center Midtown

2.5 of 5 Hotel   |   1180 Union Avenue, Memphis, TN 38104
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Ranked #41 of 135 Hotels in Memphis
A recent review
3 of 5 stars reviewed 4 days ago
xtinecarmen Kelowna, Canada
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210 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kelowna, Canada
Top Contributor
84 reviews 84 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The best things about this hotel were its location (not too far from downtown) and staff (so friendly!). Other than that I wasn't wowed. The breakfast was okay and the room was only okay. It seems like parts of the room were upgraded but many parts were not - particularly the bathroom. Peeling wallpaper and old cabinets/shower stalls. The main... More

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Glasgow
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights at this hotel and the stay was good overall. We once again checked in late in the evening and the 2 members of staff on desk were friendly. I was given a room on the 3rd floor and it seems that this room had been upgraded as the bathroom tiling was very very clean. The room was... More

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Salisbury
Top Contributor
60 reviews 60 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Stopped on spec and were greeted by very friendly reception staff. Hotel is a little tired - but clean and our room was comfortable enough for us. Pool was an added bonus as was the location right on Union Avenue.. Complimentary breakfast was fine - ad saved us time in going out to eat.

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General M, General Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Hello UKtraveller65 and thank you for your review of The Holiday Inn Express Memphis Medical Center. We all would like to thank you for choosing this hotel during you recent visit to Memphis. I am glad to hear that we gave you service that was worth writing about. We all try our best to go above and beyond to do... More

new york
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was unsure about this hotel after reading the reviews but I had a very good stay. The staff was very helpful, the room was comfortable and clean, and there was little to complain about. Is the area dangerous? I didn't think so. The only criticism at my usual criticisms when I travel- breakfast and the fitness room. The breakfast... More

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Saltash, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff were friendly the location was excellent and this was the cheapest hotel we booked on our 3 week tour of the Deep South. It may not be the newest in the chain but it gave us everything we needed and we would recommend it to others. The small pool allowed us to get a little sun in between... More

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Senior Contributor
22 reviews 22 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel fine for 2 nights but they recommend you don't leave the hotel at night as it's such a dangerous area!staff are lovely and the breakfast is fantastic, pool freezing and could do with being cleaned same with general pool area, it's okay for short stay like us but any longer I would want a better area, if you do... More

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Dallas, Texas
Top Contributor
51 reviews 51 reviews
27 hotel reviews
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here for one night, as my daughter had an appointment with a specialist at LeBonheur Children's hospital. I booked 2 rooms on points (I am a Gold Elite member), one for me and my children, the other for my parents (in town to help with the other kids while I took my daughter to the hospital). First, let... More

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General M, General Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Hello infamousmare and thank you for the review of our property. I cannot apologize for the inconveniences you faced while staying at our property. As the new General Manager here, I want you personally address the situation if we have not already done so. We have done massive changes with our cleaning processes when it comes to our guest rooms.... More

Murphy, Texas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I was put in charge of arranging lodging for a group of 30 choir members and their families. I have stayed at Holiday Inns in the past, but never at this particular property and never as part of a large group. From the initial conversation with Karina, the manager, all the way through checkout on the last day, we were... More

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

I haven't ever stayed at a hotel with a more helpful or friendly staff. Karina went out of her way to make our group feel welcomed, and Lashelle and the breakfast crew even cleared our plates while we lingered after the best complimentary breakfast I've ever had at a hotel. Every staff member we passed our entire stay spoke and... More

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General M, General Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Thank you spaccadet0512 for the amazing review on TripAdvisor.com. With new management in place, the team greatly appreciates you kind words and we are so driven to excel. We have all focused on giving our guest the best service they have ever received in any hotel setting. With vast upgrades to our security and Management team, you now always can... More

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

We came as a group and were treated like family! Karina, Lashelle, all of the ladies at the front desk were not just fulfilling their duties, but acted as tho they were really glad to see us. My room was on the fourth floor, and we heard no noise at all. The beds were like sinking into a soft cocoon... More

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Additional Information about Holiday Inn Express - Medical Center Midtown

Address: 1180 Union Avenue, Memphis, TN 38104
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express - Medical Center Midtown 2.5*
Number of rooms: 150
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Also Known As:
Holiday Inn Express - Medical Center Midtown Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
Memphis Holiday Inn

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