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All 134 Memphis hotels

Courtyard by Marriott Memphis East/Park Avenue

3.0 of 5 Hotel   |   6015 Park Avenue, Memphis, TN 38119
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Ranked #32 of 134 Hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
ScribFam Tupelo, MS
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98 reviews from our community

Traveler rating
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    48
    18
    7
    2
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31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tupelo, MS
Top Contributor
136 reviews 136 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's located right off Poplar Ave-- right by a Target- Best Buy-Chipotle-Panera-BGR Joint -- hotel felt safe-- nice and clean-- staff was awesome-- super clean- got the King with pullout- room was spacious and 3/4 people would have fit fine

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Denver, Colorado
Top Contributor
64 reviews 64 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When you are booking a Courtyard, they try to standardize things so that you know what you are going to get. This location must be following all of the corporate requirements. I stay at a lot of hotels including a lot of Courtyards throughout the year, and this one delivered exactly as I would expect. Nice, clean, updated Bistro in... More

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Saint Louis, Missouri
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent the weekend with several families with kids at this hotel on the East side of Memphis. Location was good, lobby was typical for a courtyard and the rooms were fine. Nothing out of the ordinary and clean. Food at the Bistro was typical, coffee was starbucks, and other cold food was same as normal for a Courtyard - packaged... More

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Travis M, Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

Dear SHAWN, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Memphis East/Park Avenue. You indicated in your response that our service was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet... More

Nashville, Tennessee
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 29, 2014

This was an above average hotel and better than your typical Courtyard. The lobby had a big area with a very nice breakfast and even turns into a small bar for drinks later in the evening. The rooms had been renovated with big walk in glass shower, big TV and nice sitting area with desk. The value was good and... More

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Virginia Beach, Virginia
1 review
2 of 5 stars Reviewed September 13, 2014

I called Marriott's 800 number and made a confirmed reservation for a non smoking room with a king bed. I received a confirmation number. I received an email confirmation indicating my room with a king bed. When I checked in I was given a room. When I went to the room it was not a king bed. I went down... More

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Travis M, General Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

Thank you very much for your feedback concerning your recent stay with us. I apologize for the level of service that you received at our property. If you will, please contact the hotel directly and ask for the general manager or assistant general manager so that we may obtain further details of your experience. 901-761-0330 More

United States
Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

We have stayed here many times over the past few years. It is in a safe location adjacent to St. Francis Hospital. Helpful staff. Only problems are nearly nonstop FedEx planes overhead (but that is true of all of Memphis) and railroad track nearby (also true of much of Memphis).

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Travis M, General Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

Thank you very much for your feedback regarding your stay at the Courtyard Memphis East Park Avenue. Your feedback is greatly appreciated and we hope to see you again in the future. Thank you again for your business. More

Albbruck, Germany
Top Contributor
112 reviews 112 reviews
62 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 20, 2014

Stayed here coming from Europe and found the hotel being fully supportive for business needs. Quiet straight forward but with good service attitude and running procedures. Would choose again next time.

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Travis M, General Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

We thank you for your gracious comments about your stay with us. We are happy that you enjoyed your time with us and around the city. We look forward to having you again at the Courtyard Memphis East Park Avenue. Thank you for your business and your feedback. More

Houston, TX
Top Contributor
75 reviews 75 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed August 7, 2014

We were greeted at the check in desk with an attendant who was preoccupied with another issue - little conversation other than name, ID, here is your room. We got to the room and it was directly across from the elevator - not good for us and probably a difficult room to place. Returned to the front desk and asked... More

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Travis M, General Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

We thank you for staying with us on your last trip to Memphis. We offer our sincerest apologies for the inconveniences that you experienced during your stay. We have addressed these service failures with our staff and have implemented needed changes to provide a better experience for future guests. Thank you for your feedback, it truly helps us provide better... More

Nashville, Tennessee
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2014

I have stayed at this property many times over the last 20 years. The staff is absolutely excellent. Several have been working here since the property opened, and, based on my inquiry today, the property is at least 25 years old. All public areas, lobby, bistro, etc are fully up to date. The bistro, however, is a significant step down... More

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Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 24, 2014

My stay was wonderful, the staff was friendly courteous and helpful. The rooms were clean and well maintained. The hotel is located in a area convenient to shopping and dining. This was my first visit to Memphis and when I return I'll definitely stay at this hotel again.

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Additional Information about Courtyard by Marriott Memphis East/Park Avenue

Address: 6015 Park Avenue, Memphis, TN 38119
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Memphis East/Park Avenue 3*
Number of rooms: 146
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Also Known As:
Courtyard By Marriott Memphis East/Park Avenue Hotel Memphis
Memphis Courtyard
Memphis Marriott
Courtyard Memphis East

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