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All 134 Memphis hotels

Courtyard by Marriott Memphis East/Park Avenue

3.0 of 5 Hotel   |   6015 Park Avenue, Memphis, TN 38119
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Ranked #31 of 134 Hotels in Memphis
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Josh M Nashville, Tennessee
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95 reviews from our community

Traveler rating
    22
    47
    17
    7
    2
See reviews for
23
17
6
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nashville, Tennessee
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was an above average hotel and better than your typical Courtyard. The lobby had a big area with a very nice breakfast and even turns into a small bar for drinks later in the evening. The rooms had been renovated with big walk in glass shower, big TV and nice sitting area with desk. The value was good and... More

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Virginia Beach, Virginia
1 review
2 of 5 stars Reviewed 2 weeks ago

I called Marriott's 800 number and made a confirmed reservation for a non smoking room with a king bed. I received a confirmation number. I received an email confirmation indicating my room with a king bed. When I checked in I was given a room. When I went to the room it was not a king bed. I went down... More

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Travis M, General Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

Thank you very much for your feedback concerning your recent stay with us. I apologize for the level of service that you received at our property. If you will, please contact the hotel directly and ask for the general manager or assistant general manager so that we may obtain further details of your experience. 901-761-0330 More

United States
Contributor
18 reviews 18 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed here many times over the past few years. It is in a safe location adjacent to St. Francis Hospital. Helpful staff. Only problems are nearly nonstop FedEx planes overhead (but that is true of all of Memphis) and railroad track nearby (also true of much of Memphis).

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Travis M, General Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

Thank you very much for your feedback regarding your stay at the Courtyard Memphis East Park Avenue. Your feedback is greatly appreciated and we hope to see you again in the future. Thank you again for your business. More

Albbruck, Germany
Top Contributor
108 reviews 108 reviews
60 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 20, 2014

Stayed here coming from Europe and found the hotel being fully supportive for business needs. Quiet straight forward but with good service attitude and running procedures. Would choose again next time.

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Travis M, General Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

We thank you for your gracious comments about your stay with us. We are happy that you enjoyed your time with us and around the city. We look forward to having you again at the Courtyard Memphis East Park Avenue. Thank you for your business and your feedback. More

Houston, TX
Top Contributor
75 reviews 75 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed August 7, 2014

We were greeted at the check in desk with an attendant who was preoccupied with another issue - little conversation other than name, ID, here is your room. We got to the room and it was directly across from the elevator - not good for us and probably a difficult room to place. Returned to the front desk and asked... More

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Travis M, General Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

We thank you for staying with us on your last trip to Memphis. We offer our sincerest apologies for the inconveniences that you experienced during your stay. We have addressed these service failures with our staff and have implemented needed changes to provide a better experience for future guests. Thank you for your feedback, it truly helps us provide better... More

Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2014

I have stayed at this property many times over the last 20 years. The staff is absolutely excellent. Several have been working here since the property opened, and, based on my inquiry today, the property is at least 25 years old. All public areas, lobby, bistro, etc are fully up to date. The bistro, however, is a significant step down... More

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Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 24, 2014

My stay was wonderful, the staff was friendly courteous and helpful. The rooms were clean and well maintained. The hotel is located in a area convenient to shopping and dining. This was my first visit to Memphis and when I return I'll definitely stay at this hotel again.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 21, 2014

I thought this hotel was excellent in location, cleanliness, & staff professionalism. Having a room on the "train" side of the building was not even a problem. Where my cousin & I had issues was with the TV channel selections - whenever we were in the room, which, thank goodness, wasn't most of the time on this trip, we felt... More

Was this review helpful? Yes 1
Springfield, Missouri
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 19, 2014

I really enjoyed staying again at this hotel. The staff is always so helpful. When I checked in on July 17 the front desk ladies were very helpful, but it was Sherryl the housekeeper that really made my stay wonderful. I talked to her for a few minutes and was a pleasure to talk to. Also my room was extremely... More

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Lubbock, Texas
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 17, 2014

My husband, child and I stayed three nights as part of our vacation through TN. We arrived late on a Thursday evening in pouring rain after a very long drive from Texas. Thankfully, our room key was already available so check in was quick and efficient. And we checked in about two min. Lobby was recently renovated and it very... More

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Additional Information about Courtyard by Marriott Memphis East/Park Avenue

Address: 6015 Park Avenue, Memphis, TN 38119
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Memphis East/Park Avenue 3*
Number of rooms: 146
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Also Known As:
Courtyard By Marriott Memphis East/Park Avenue Hotel Memphis
Memphis Courtyard
Memphis Marriott
Courtyard Memphis East

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