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Courtyard by Marriott Memphis East/Park Avenue

#28 of 134 Hotels in Memphis
Certificate of Excellence
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6015 Park Avenue, Memphis, TN 38119
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Courtyard by Marriott Memphis East/Park Avenue
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Ranked #28 of 134 Hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Mia N Naples, Florida
Review This Hotel

102 reviews from our community

Traveler rating
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    50
    18
    7
    2
See reviews for
24
17
7
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Naples, Florida
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stopped by this property to see if there were any rooms available as I did not have a reservation. Ashley greeted with a warm and welcoming smile. After she checked and advised me that there were rooms available she made sure that I got a good deal too. I was not certain on how long my stay would be,... More 

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Nashville, Tennessee
Top Contributor
66 reviews 66 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 25, 2015

I stayed at this Marriott property for work last week. The property seems a little older, but is generally in a decent part of town. I had to stay in a room with two queens because a king was not available. The queens seemed comfortable. The rooms plenty spacious. My only issue with this property is the noise level associated... More 

Was this review helpful? Yes 1
Travis M, Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

Thank you for choosing the Courtyard Memphis East Park Avenue for your lodging needs while traveling to Memphis. We thank you for your feedback regarding your stay. We hope that you continue to choose our hotel when you visit Memphis. Please feel free to contact the hotel directly to request a quieter room on your next stay. Again, we thank... More 

Atlanta
Top Contributor
94 reviews 94 reviews
93 hotel reviews
285 helpful votes 285 helpful votes
4 of 5 stars Reviewed December 6, 2014

Within the past month, I've stayed at two Courtyard Hotels close to one another: this property and the Germantown property. Each is good, but the Germantown hotel is slightly better. Let's start with this property. It's an older property, but has been renovated since the last time I was there. The rooms are clean and not worn. The linen is... More 

Was this review helpful? Yes 3
st. louis, mo
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 24, 2014

I just got back from a weekend trip to memphis for a soccer tournament. This hotel has been recently updated. The beds were extremely comfortable and rooms very clean. Great location! I'm writing this review because I want to give a shout out to LaCuanda! She was so helpful and friendly! The entire staff was very helpful and extremely nice!... More 

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Tupelo, MS
Top Contributor
142 reviews 142 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 29, 2014

It's located right off Poplar Ave-- right by a Target- Best Buy-Chipotle-Panera-BGR Joint -- hotel felt safe-- nice and clean-- staff was awesome-- super clean- got the King with pullout- room was spacious and 3/4 people would have fit fine

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Denver, Colorado
Top Contributor
66 reviews 66 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 24, 2014

When you are booking a Courtyard, they try to standardize things so that you know what you are going to get. This location must be following all of the corporate requirements. I stay at a lot of hotels including a lot of Courtyards throughout the year, and this one delivered exactly as I would expect. Nice, clean, updated Bistro in... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 22, 2014

Spent the weekend with several families with kids at this hotel on the East side of Memphis. Location was good, lobby was typical for a courtyard and the rooms were fine. Nothing out of the ordinary and clean. Food at the Bistro was typical, coffee was starbucks, and other cold food was same as normal for a Courtyard - packaged... More 

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Travis M, Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

Dear SHAWN, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Memphis East/Park Avenue. You indicated in your response that our service was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet... More 

Nashville, Tennessee
Top Contributor
69 reviews 69 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 29, 2014

This was an above average hotel and better than your typical Courtyard. The lobby had a big area with a very nice breakfast and even turns into a small bar for drinks later in the evening. The rooms had been renovated with big walk in glass shower, big TV and nice sitting area with desk. The value was good and... More 

Was this review helpful? Yes 1
Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 13, 2014

I called Marriott's 800 number and made a confirmed reservation for a non smoking room with a king bed. I received a confirmation number. I received an email confirmation indicating my room with a king bed. When I checked in I was given a room. When I went to the room it was not a king bed. I went down... More 

Was this review helpful? Yes 1
Travis M, General Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

Thank you very much for your feedback concerning your recent stay with us. I apologize for the level of service that you received at our property. If you will, please contact the hotel directly and ask for the general manager or assistant general manager so that we may obtain further details of your experience. 901-761-0330 More 

United States
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

We have stayed here many times over the past few years. It is in a safe location adjacent to St. Francis Hospital. Helpful staff. Only problems are nearly nonstop FedEx planes overhead (but that is true of all of Memphis) and railroad track nearby (also true of much of Memphis).

Was this review helpful? Yes
Travis M, General Manager at Courtyard by Marriott Memphis East/Park Avenue, responded to this review

Thank you very much for your feedback regarding your stay at the Courtyard Memphis East Park Avenue. Your feedback is greatly appreciated and we hope to see you again in the future. Thank you again for your business. More 

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