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All 135 Memphis hotels

Courtyard by Marriott Memphis Airport

3.0 of 5 Hotel   |   1780 Nonconnah Blvd, Memphis, TN 38132 (Quince - Oakhaven-Parkway PD)
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Courtyard by Marriott Memphis Airport
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Ranked #63 of 135 hotels in Memphis
A recent review
3 of 5 stars reviewed 1 week ago
DerelN Schaumburg
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133 people have reviewed this hotel

Traveler rating
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    29
    36
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    19
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Schaumburg
Top Contributor
67 reviews 67 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there 2 nights on both sides of a trip to MS. The hotel is under construction, so I would not stay there until they are complete. The elevator was not working, as construction was happening there are the time. It was very inconvenient to take the stairs up to the rooms, as well as only half of the first... More

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General M, General Manager at Courtyard by Marriott Memphis Airport, responded to this review

Thank you for staying with us. We apologize for any difficulty our renovation may have caused and are happy to announce that it will be complete in a few days. We look forward to your next visit to Memphis. Regards Bob Boston - General Manager More

Jonesboro, Arkansas
1 review
1 of 5 stars Reviewed 2 weeks ago

I had reservations for March 25, 2014, at the Memphis Airport Courtyard. At 10:30 pm on March 25th, I called the front desk to inform them that I would be arriving late. They told me that my room would not be available due to construction issues. No attempt was made to contact me ahead of time, no real help was... More

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General M, General Manager at Courtyard by Marriott Memphis Airport, responded to this review

Please accept my sincere apology concerning the service interruption you experienced. We work very had to provide alternate lodging if an unavoidble situation arises. This circumstance does not sound like us. Please contact me directly so we can sort out the specifics. Best regards, Bob Boston - General Manager 901-396-3600 More

Colorado Springs, Colorado, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The Courtyard at the Airport has an excellent staff! They are helpful and friendly and all around nice people!! We enjoyed the bistro and the room was very clean. The hotel itself is average however the staff made all the difference.

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Kennett, Missouri
Top Contributor
180 reviews 180 reviews
39 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed February 12, 2014

We spent a Friday night at Courtyard since we had a flight out of Memphis the next day. We had planned to stay at the nearby Holiday Inn at the Airport but were dumped on by Holiday Inn in that they canceled our reservation due to leaking pipes without any notice. (I have written a separate review about them.) The... More

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Top Contributor
72 reviews 72 reviews
40 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 29, 2014

I stayed here twice during separate trips. I thought by the price I would get a little more..... I was mistaken. The area is rather sketchy with razor wire on top of local businesses and the room was tiny. The bar was more of a bistro and not a bar like I was expecting. I will admit that everything was... More

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Louisville, KY
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 16, 2014 via mobile

Reluctantly stayed here overnight vs downtown area, used Marriott points. Wasn't expecting much more than a lot jet engine noise and "okay" accommodations. Was totally surprised by the contemporary lounge/restaurant/bar just off the check-in area. Dropped our bags in the nice room and went tearing back out to enjoy the atmosphere. Not a lot of people, but lounge was a... More

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Las Cruces, New Mexico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 15, 2014

The only thing good about this place was the drink in the lobby and the fact that they did call taxi cabs when asked. Negatives 1) calling for and being picked up with their airport shuttle took an hour and they are only 8 minutes away! 2) Lay out of hotel is terrible...LONG walk to elevator and another long walk... More

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General M, General Manager at Courtyard by Marriott Memphis Airport, responded to this review

We work hard to insure that each guest is completely satisfied during every stay and are very disappointed if we fall short. Please accept our apology for anything less than completely satisfied. The airport shuttle is scheduled at 30 minute intervals and should change only during an emergency. We're pleased you found your room clean. However the room smell we... More

A TripAdvisor Member
2 of 5 stars Reviewed January 3, 2014

I've stayed at this hotel before. It was average, and we had issues with the AC. Overall it was fine. This time I had a rude encounter with the manager on duty. I'm platinum elite, I live in Marriott hotels. I made a few requests as I did the previous times I've stayed here. She couldn't find the other stays... More

Was this review helpful? Yes 1
General M, General Manager at Courtyard by Marriott Memphis Airport, responded to this review

Thank you for staying with us again. I'm disappointed that our service and facilities were average and apologize for our Manager on Duty. We work very hard to provide complete satisfaction for each guest during every stay and want you to stay with us again. I would welcome the opportunity to speak with you off line and discuss your requests.... More

Lubbock, Texas
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 15, 2013

Employees at front desk were friendly and helpful. You have to scan your room key for a gate to open to the parking area, which I liked. It made me feel like my vehicle was more secure. I would definitely stay there again. It's convenient to the airport. Although it's not close to downtown, it's very close to the highway... More

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Tampa, Florida
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 12, 2013

This is what you expect in an airport hotel with a good price point. Nothing fancy but comfortable and familiar. The shuttle drivers were great. No need to rent a car. The new Bistro was great. Due to the weather I did not want to go out for dinner. The Bistro let me stay in, have a beer and watch... More

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Additional Information about Courtyard by Marriott Memphis Airport

Also Known As:
Courtyard By Marriott Memphis Airport Hotel
Courtyard By Marriott Memphis Airport Hotel Memphis
Courtyard Memphis Airport
Courtyard Memphis
Memphis Marriott
Memphis Courtyard
Address: 1780 Nonconnah Blvd, Memphis, TN 38132
Phone Number:
Location: United States > Tennessee > Memphis > Quince - Oakhaven-Parkway PD
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 135 hotels in Memphis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Memphis Airport 3*
Official Description (provided by the hotel):
Contemporary Residential-style Hotel located 2 miles from Memphis Int'l Airport & 3 miles south of Graceland. ... more   less 
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