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Motel 6 Memphis - Graceland

1581 Brooks Rd., Memphis, TN 38116 (Formerly Quality Inn)
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1 room 1 adult
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Motel 6 Memphis - Graceland
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75 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed 1 week ago

This was the worst experience I've had with a hotel. Dirty rooms, cigarette holed sheets, low flying airplanes and a hot spot for prostitutes. I felt very unsafe and ended up leaving the room 15 minutes after check in. I disputed the charge since they would not refund me even though I only stayed in the room for 15 minutes.... More 

Helpful?
Thank R2M617
El Paso, Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 18, 2015 via mobile

This was a decent place to rest before our flight. Very close to Memphis Airport. Beds were comfortable, room was clean, and we had a quiet evening. Mini fridge and microwave in the room along with a small table/chairs where we could eat. It's not a fancy place, but it was great for the money!

Helpful?
Thank Deb W
Lebanon, Virginia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 14, 2015 via mobile

This was a quick stop with our 2 dogs. It is by far the dirtiest, smelliest, nastiest place I have ever laid my head. I felt itchy in the bed, the sheets were dingy. The front desk clerk was surly & resented coming to our room when the lights wouldn't work. Never again. This place is a disgrace!

Helpful?
1 Thank Carla F
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 21, 2015 via mobile

This place was discusting!! The carpet was sticky, dust balls hanging from the popcorn ceiling and I can't even begin to describe the smell of the room!! Another bonus was the hookers asking you if you needed some company as your trying to unload your car. The neighborhood, isn't exactly the greatest either!!

Helpful?
1 Thank Michael B
Oak Ridge, Louisiana
2 reviews
5 of 5 stars Reviewed September 27, 2015 via mobile

I enjoyed my stay.clean RM n people at front desk Friday nite was very nice.we booked 7 rooms.we came down as a church group from Oak Ridge LA.I will recommend to others.worth it for the price,..my room was remodeled n I had new floorn n a safe was n there too.clean sheets n towels!!!

Helpful?
Thank billiecarson
Lancaster, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 25, 2015

In the last three years, I've criss-crossed the USA a couple of times. I've stayed in various Motel 6 locations. Some are better than others. The Brooks Road location in Memphis was easily the worst, almost beyond belief. I arrived,...on time...and was told my room wasn't ready. Then i was told it was, I just had to wait for towels.... More 

Helpful?
1 Thank Mike D
6Team, brand expericened team member at Motel 6 Memphis - Graceland, responded to this review

Mike, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues... More 

Vancleave, Mississippi
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 21, 2015

The front desk staff was very unfriendly. They acted like I was bothering them. The outside of the building and grounds were terribly unkempt and in disrepair- there was rusty, broken metal and cigarette butts all over the stairs and walkway outside the rooms. Our room was DISGUSTING. I have never stayed in such a filthy, dirty place. The carpet... More 

Helpful?
1 Thank Andi S
6Team, Brand Experience Team member at Motel 6 Memphis - Graceland, responded to this review

Andi, Thank you for taking the time to share your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know that the conditions you describe are atypical to Motel 6 standards for quality, and we apologize for the inconveniences you experienced. Motel 6 standards... More 

Villa Ridge, Missouri
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 26, 2015

Checked into this hotel on May 18th I believe it was. Walked in the lady at the front desk was not very welcoming. I wouldn't say terribly rude but not friendly either. Went to our room after checking in. As soon as we walked in the door we notice huge stains on the floor and one was very questionable red... More 

Helpful?
1 Thank Serenajk1
6Team, Brand Experience Team member at Motel 6 Memphis - Graceland, responded to this review

Dear Serena, Thank you for taking the time to share your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. We are committed to delivering a clean, comfortable room and apologize for... More 

Vancouver, Canada
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed April 4, 2015

We booked this hotel because we I only needed a place to crash before going to they aiport ealy the next morning. We were going to use the free shuttle but we're informed that THERE WASNT ONE! It is advertised on their site!!! The floor was dirty, there was old rotten food in the fridge and the A/C didn't work.... More 

Helpful?
1 Thank champoux
Ocala, Florida
Level Contributor
125 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed March 26, 2015 via mobile

Pulled in here at night to be close to destination the next morning. There was constant traffic in parking lot all night. I slept with my gun close by for not knowing what was going down in the parking lot. The next morning while packing my stuff an obvious prostitute approached me and asked if she could use my bathroom.

Helpful?
2 Thank TravellingDanTheMan
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