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Motel 6 Memphis - Graceland

1581 Brooks Rd., Memphis, TN 38116 (Formerly Quality Inn)
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1 room 1 guest
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Motel 6 Memphis - Graceland
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68 Reviews from our TripAdvisor Community

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Traveler rating
    8
    18
    10
    8
    24
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16
22
9
2
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (19)
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Lancaster, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

In the last three years, I've criss-crossed the USA a couple of times. I've stayed in various Motel 6 locations. Some are better than others. The Brooks Road location in Memphis was easily the worst, almost beyond belief. I arrived,...on time...and was told my room wasn't ready. Then i was told it was, I just had to wait for towels.... More 

Was this review helpful? Yes 1
6Team, brand expericened team member at Motel 6 Memphis - Graceland, responded to this review

Mike, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues... More 

Vancleave, Mississippi
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 21, 2015

The front desk staff was very unfriendly. They acted like I was bothering them. The outside of the building and grounds were terribly unkempt and in disrepair- there was rusty, broken metal and cigarette butts all over the stairs and walkway outside the rooms. Our room was DISGUSTING. I have never stayed in such a filthy, dirty place. The carpet... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 Memphis - Graceland, responded to this review

Andi, Thank you for taking the time to share your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know that the conditions you describe are atypical to Motel 6 standards for quality, and we apologize for the inconveniences you experienced. Motel 6 standards... More 

Villa Ridge, Missouri
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 26, 2015

Checked into this hotel on May 18th I believe it was. Walked in the lady at the front desk was not very welcoming. I wouldn't say terribly rude but not friendly either. Went to our room after checking in. As soon as we walked in the door we notice huge stains on the floor and one was very questionable red... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 Memphis - Graceland, responded to this review

Dear Serena, Thank you for taking the time to share your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. We are committed to delivering a clean, comfortable room and apologize for... More 

Vancouver, Canada
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed April 4, 2015

We booked this hotel because we I only needed a place to crash before going to they aiport ealy the next morning. We were going to use the free shuttle but we're informed that THERE WASNT ONE! It is advertised on their site!!! The floor was dirty, there was old rotten food in the fridge and the A/C didn't work.... More 

Was this review helpful? Yes 1
Ocala, Florida
Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed March 26, 2015

Pulled in here at night to be close to destination the next morning. There was constant traffic in parking lot all night. I slept with my gun close by for not knowing what was going down in the parking lot. The next morning while packing my stuff an obvious prostitute approached me and asked if she could use my bathroom.

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 24, 2015

There was trash and dirt in the corners of the room, there was sticky stuff with dirt stuck to it in the floor, there were pubic hairs stains and dirt on the bed padding, there was stuffing coming out of the pillows, paint chipping off the toilet seat, a table you couldn't eat at or do work on because the... More 

Was this review helpful? Yes 3
Georgia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed December 20, 2014

This motel is disgusting and the service INEPT! There is NO internet, there is NO phone service. I have been on hold (cell phone, of course, no motel phone service) for more than 20 minutes as we desperately try to get out of our pre-paid reservation. I am confident that I will give up before I ever speak to a... More 

Was this review helpful? Yes 2
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 4, 2014

What a awful place. The rooms were filthy with tab burns in bedding pubic hairs in bathroom. Scuz all over the floor. And a number of bugs in the room. Left after the first night as was late when checked in.

Was this review helpful? Yes 4
Beaufort, Australia
Level Contributor
137 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed November 16, 2014

We came to visit Graceland, the motel was situated just around the corner from it. The Indian family was very nice , just asked and they give you if they can. Coming from Florida it was very cold in Memphis 23 F , we did have cold we asked 3 blankets and it was no problem, we stop the split... More 

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London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 15, 2014

I had had a long drive from New Orleans so wanted to just get my head down. We was running very late and spoke to a lovely staff member or reception and advised her that we was going to arrive at 1am. Our room was on the ground level and was standard. It had a bed so I was happy.... More 

Was this review helpful? Yes 2
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