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Four Points By Sheraton Memphis-Southwind

3.0 of 5
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4090 Stansell Court, Memphis, TN 38125
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1 room 1 guest
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Four Points By Sheraton Memphis-Southwind
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81 Reviews from our TripAdvisor Community

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Traveler rating
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    32
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    5
    9
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23
14
5
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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ST PETERSBURG
Level Contributor
74 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I travel a lot and I'd stay here again! Positive: Great gym with free weights and cardio equipment! Indoor pool and spa! If you drink there is a bar area and they do a buffet breakfast. Bed is comfortable and this is an all suite hotel. Negative: My room not cleaned well. (One bad employee doesn’t make bad hotel) Bathroom... More 

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Chicago, Illinois
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a multi-city trip to Tennessee and this was my last stop. Loved this hotel! It is situated in what seems a nice quiet area, close to shopping, dining & the highway. The decor from lobby to room was quite lovely and contemporary...even the aroma of the lobby was pleasant. Bed was super comfy (very nice linens). There... More 

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California
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent, clean hotel. The beds were very comfortable. The room was exceptionally clean. The front desk ladies were friendly and welcoming. They helped recommend a very nice place for dinner. Downside, the breakfast has a surcharge. Most hotels are beginning to include the breakfast for your stay.

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Jonesboro
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a nice hotel, the first day I arrived all I could do was smell gas by my room so I report it to the front deck, they fixed the gas leak. The three day that I stayed at this hotel I had to asked for towels, because they only put one set of towels in the room. Other... More 

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Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very pleasant staff at all hours for any service. Spacious room with comfortable furnishings. Clean & quiet pool area. Full service restaurant and bar within the lobby area. Small menu, but great food and drinks. Stingy with towels. Respected the "Do not disturb" sign for 3 days. There are no "On Demand" movies. Bring your Roku. Definitely would stay here... More 

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Mississippi
Level Contributor
151 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 15, 2015

Just stayed here last night. The rooms are roomy as they are suites. Used some points to get a great rate. Check in was fairly smooth. The lady didn't really say much, especially nothing related to SPG Platinum benefits. She said if we needed anything, to come let her know. I'm guessing they were short staffed bc she told us... More 

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Columbia, South Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 23, 2015

This hotel has it all from the start. It’s located right off the highway, so you have the easy in and out access if needed. The area is pretty nice, which will put you somewhat at ease being from out of town. The rooms were large with a couch and chair for lounging, with two queen size beds to close... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2015 via mobile

this hotel was very clean. The room was very nice and clean. The bed was so comfortable and I slept like a log. Front desk was awesome. And the hotel itself was very clean and quiet . There was family reunion going on and everyone was very respectful. I definitely will be staying there again the next time I visit.

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Columbia, mo
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 14, 2015

We reserved a room at this hotel on Hotwire late in the evening and only needed a clean and safe place to spend the night in the Memphis area. This hotel met that expectation. Only two issues - we reserved the room for 2 adults, 2 children and were given a bed with a single king bed and a pullout... More 

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Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 10, 2015

Even though the hotel was packed due to PGA tournament in town, the hotel was clean & quiet. Only problem, at checkout the woman was somewhat rude when I checked out. There was breakfast buffet in lobby.

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Guest-Agent-Rachel, Director of Sales at Four Points By Sheraton Memphis-Southwind, responded to this review

We are pleased that you found the overall hotel to your liking. We stress good customer service and are not lenient when we find it has not been given. We will definitely look into the matter. Thank you for your comment and we look forward to you visiting with us again. More 

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