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Four Points By Sheraton Memphis-Southwind

3.0 of 5
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4090 Stansell Court, Memphis, TN 38125
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Four Points By Sheraton Memphis-Southwind
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Ranked #41 of 135 Hotels in Memphis
A recent review
5 of 5 stars reviewed 1 week ago
Horace L Columbia, South Carolina
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75 Reviews from our TripAdvisor Community

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    9
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22
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19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbia, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel has it all from the start. It’s located right off the highway, so you have the easy in and out access if needed. The area is pretty nice, which will put you somewhat at ease being from out of town. The rooms were large with a couch and chair for lounging, with two queen size beds to close... More 

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

this hotel was very clean. The room was very nice and clean. The bed was so comfortable and I slept like a log. Front desk was awesome. And the hotel itself was very clean and quiet . There was family reunion going on and everyone was very respectful. I definitely will be staying there again the next time I visit.

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Columbia, mo
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We reserved a room at this hotel on Hotwire late in the evening and only needed a clean and safe place to spend the night in the Memphis area. This hotel met that expectation. Only two issues - we reserved the room for 2 adults, 2 children and were given a bed with a single king bed and a pullout... More 

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Senior Contributor
41 reviews 41 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Even though the hotel was packed due to PGA tournament in town, the hotel was clean & quiet. Only problem, at checkout the woman was somewhat rude when I checked out. There was breakfast buffet in lobby.

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Guest-Agent-Rachel, Director of Sales at Four Points By Sheraton Memphis-Southwind, responded to this review

We are pleased that you found the overall hotel to your liking. We stress good customer service and are not lenient when we find it has not been given. We will definitely look into the matter. Thank you for your comment and we look forward to you visiting with us again. More 

Contributor
13 reviews 13 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 15, 2015

I booked this hotel through Hotwire and got a great deal. It was for a Sunday night and I couldn't believe how empty the hotel was. Usually a bad sign but not on this occasion. Hotel was very clean and staff was very friendly. The room was very spacious and the bed was comfortable. Extremely quiet hotel and had a... More 

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Guest-Agent-Rachel, General Manager at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Davis GM More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 29, 2015

We stayed in this hotel because of the location on the east side of Memphis. The reviews were plus minus but we thought that it would be adequate. It was much more than that. It was truly excellent.chicken was fast and accurate. The lady at the desk was pleasant and accurately recommend parking in the back near the entrance. There... More 

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Central Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 25, 2015

We had a really nice stay at Four Points Southwind. The room was a comfortable size with a sitting area with couch, large chair and coffee table. There's also a small refrigerator, which was nice for keeping a couple bottles of water and pop on hand. The king-size bed was very comfortable and my husband and I slept really well.... More 

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Megan L, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear frequenttraveller020, We’re pleased to hear you loved your stay at our hotel. At Four Points, we aim to provide guests uncomplicated comfort to make traveling easy, so we’re glad your stay exceeded expectations. Thank you for taking the time to write us a review, and we hope to host you again in the future. All the best More 

Bloomington, IN
2 reviews
5 of 5 stars Reviewed April 21, 2015

We hosted a two-day training class. The corporate & group sales manager was very accommodating answering all our questions. She was quick to return my calls & emails. Very much appreciated! The Sales & Catering Managers were super friendly and easy to coordinate with. The guest rooms were very nice, up to date, and clean; as well as the fitness... More 

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Naperville, Illinois
Top Contributor
260 reviews 260 reviews
29 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed April 21, 2015

Stayed twice in the last couple of weeks and was thoroughly satisfied both times. These were return visits and I have been staying at this property for a few years whenever I am in Memphis. I thoroughly enjoy the location. A bit of a drive from downtown, but it gives me a chance to unwind after a long day and... More 

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Huntsville, Alabama
Contributor
14 reviews 14 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 20, 2015

Our family of 5 (parents, 14 yo, 10yo, and 9yo) took a trip to Memphis for the weekend. We were able to get a nice suite to accommodate all of us. At another hotel, we would have had to get two rooms. Our suite included 2 very comfy queen size beds and a typical full size sofa bed, a large... More 

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