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All 134 Memphis hotels

Four Points By Sheraton Memphis-Southwind

3.0 of 5 Hotel   |   4090 Stansell Court, Memphis, TN 38125
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Ranked #48 of 134 Hotels in Memphis
A recent review
4 of 5 stars reviewed 2 weeks ago
cearn Indianapolis, Indiana
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59 reviews from our community

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    8
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Indianapolis, Indiana
Contributor
18 reviews 18 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are spacious and the decor is modern. The manager just needs to pay attention to detail such as our room had loose toilet paper holder, the dresser had something spilled down the front that was never cleaned off , one electrical outlet in room was damaged, dispenser in shower for wash was empty. The beds are comfortable, it... More 

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1 review
5 of 5 stars Reviewed November 15, 2014 via mobile

I stayed here this past week and it was super! From the minute the shuttle picked me up the staff made me feel like family. The breakfast was delicious and I highly recommend the steak for dinner. Rim was great and the bed was heavenly!

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Megan L, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear Pegwooood, Our team strives to provide superior service to our guests so that they have the best stay, so we appreciate you taking the time to acknowledge the great work of our team that made your visit memorable. Thank you for your review, and we hope you stay with us again the next time you travel to Memphis. All... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 8, 2014

The room was quiet, clean and affordable!! The desk clerk was very courteous and informative. We will definitely stay here again!! I wish I could take the bed home, it was soooo comfortable!! I highly recommend that you stay here!

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1 review
1 of 5 stars Reviewed October 25, 2014

Told we could check in early, then had to sit in lobby for 30 minutes because room wasn't ready. Front desk acted like they couldn't take cash for the room. (Not hotel's fault, but tax rate was 14.25%!) Ridiculous!!!!! The hotel is aesthetically pleasing, clean. Other guests traveling in our group were promised rooms with two queen beds and had... More 

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Megan L, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear Gwen H, Thank you for taking the time to write us a review. We certainly strive to satisfy our guests’ accommodation requests, and we are sorry for failing to meet your request for an early check-in and apologize for any inconvenience this caused you. We do prefer our guests to use a credit card as a hold for incidentals,... More 

Arlington, TX
Top Contributor
95 reviews 95 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 18, 2014

I really have many good things to say about this hotel. Free WIFI (which seems rarer and rarer these days), clean room, nice large room, and everything in our room worked well. My son used the indoor pool, which we loved! He is an AVID swimmer and really enjoyed getting to take a morning swim! I would recommend this hotel... More 

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Suwanee, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

I would definitely recommend this location for a nice comfortable stay. My visit started with great customer service from Rachael and newbie Cassidy. My room was great, big comfortable bed, clean bathroom with no mold in sight very rare. It had more than enough room for a family of 4 if that's what you need. I was there on business... More 

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Megan L, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear Sharon B, Thank you for your kind review. We are so pleased to hear you loved your stay and received excellent service from Rachael and Cassidy. We appreciate your recommendation and hope you will decide to stay with us again should you travel to Southwind in the future. Take care. More 

Naperville, Illinois
Top Contributor
190 reviews 190 reviews
20 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed September 16, 2014

About 20 miles to downtown so not a first choice if that is where you need to go, especially first thing in the morning with Memphis traffic. Hotel looks newer and is very clean and well maintained. Really nice lobby with great workspaces to keep from becoming a hermit in your room. My room had been left way too cold... More 

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Megan L, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear nprvl, Thank you for your review. We are so happy to hear you enjoyed your stay and received great service from our friendly staff. Thanks again, and we hope to see you again if you return to the area. All the best. More 

Knoxville, Tennessee
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 16, 2014

I checked in Friday September 12th at 3pm because of Classic Weekend they wouldnt allow early check in. Got in room neither lamps in sitting area worked & remote for tv didnt work! I made staff aware of issues & it was never corrected during my stay! I stayed on the 3rd floor, there were children. Running up & down... More 

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Saint Louis, Missouri
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 23, 2014 via mobile

The shower shampoo,conditioner and body wash holders were totally empty. The hair dryer did not work. The sink was clogged. Outside of that it was clean and had a very friendly staff. Numerous restaurants within two miles. I would go back but the traffic was a bit busy all around this property. Having a bar and limited food menu is... More 

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Rochelle, Illinois
Top Contributor
59 reviews 59 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 26, 2014

When I got to the hotel they informed me that they were overbookedbut Sherrita told me to wait because there some people who hadn't checked in and hadn't guaranteed their reservation with a cc. She called someone and they said they weren't coming so she gave us the room. I could have kissed her. It shows someone going above and... More 

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Additional Information about Four Points By Sheraton Memphis-Southwind

Address: 4090 Stansell Court, Memphis, TN 38125
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points By Sheraton Memphis-Southwind 3*
Number of rooms: 93
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Hotel Style:
#11 Best Value Hotel in Memphis

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