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All 134 Memphis hotels

Four Points By Sheraton Memphis-Southwind

2.5 of 5 Hotel   |   4090 Stansell Court, Memphis, TN 38125
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Ranked #47 of 134 Hotels in Memphis
A recent review
4 of 5 stars reviewed 4 days ago
nprvl Naperville, Illinois
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52 reviews from our community

Traveler rating
    13
    21
    8
    2
    8
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15
8
4
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Naperville, Illinois
Top Contributor
175 reviews 175 reviews
20 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

About 20 miles to downtown so not a first choice if that is where you need to go, especially first thing in the morning with Memphis traffic. Hotel looks newer and is very clean and well maintained. Really nice lobby with great workspaces to keep from becoming a hermit in your room. My room had been left way too cold... More

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Knoxville, Tennessee
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I checked in Friday September 12th at 3pm because of Classic Weekend they wouldnt allow early check in. Got in room neither lamps in sitting area worked & remote for tv didnt work! I made staff aware of issues & it was never corrected during my stay! I stayed on the 3rd floor, there were children. Running up & down... More

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Saint Louis, Missouri
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The shower shampoo,conditioner and body wash holders were totally empty. The hair dryer did not work. The sink was clogged. Outside of that it was clean and had a very friendly staff. Numerous restaurants within two miles. I would go back but the traffic was a bit busy all around this property. Having a bar and limited food menu is... More

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Rochelle, Illinois
Top Contributor
60 reviews 60 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 26, 2014

When I got to the hotel they informed me that they were overbookedbut Sherrita told me to wait because there some people who hadn't checked in and hadn't guaranteed their reservation with a cc. She called someone and they said they weren't coming so she gave us the room. I could have kissed her. It shows someone going above and... More

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Memphis
1 review
3 of 5 stars Reviewed July 17, 2014 via mobile

I picked this hotel bc of the great reviews I saw in trip advisor.com but as soon as I got here I noticed a problem... #1.It started raining and the fire alarm went off for ab 15 min until the fire dept got here and cut it off.. It was soooo loud.. And the elevators stopped working. Someone said this... More

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Nashville, Tennessee
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 14, 2014

I stayed there last week and was looking forward to my stay being that Starwood hotels are one of my favorite hotel chains. It should have been a great stay as the actual hotel, lobby and spacious rooms were nice, but it was a disappointing stay largely for these 3 reasons: 1. After checking in (which was delayed as a... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear Hopethisreviewhelps, We are very upset to hear that although you liked our hotel, you were disappointed with your stay. We apologize for the inconveniences you experienced during your stay. Cleanliness is very important to us, and we apologize for the condition of your bathroom as this does not reflect our standards. We’re sorry your experience at our hotel did... More

Senior Contributor
29 reviews 29 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 12, 2014

This hotel was great for the price. Our room was an open suite style with a king sized bed and a sitting area with couch, chair, and desk. The room also featured a mini fridge and microwave. Everything was very clean and the hotel featured a small restaurant/bar with a buffet in the morning for $6.50 a person. Good wifi... More

Was this review helpful? Yes 1
North Texas
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 3, 2014

Kind and friendly service, especially Ms Veda. Our vaulted-ceiling 1st story room was spotless and quiet. The food area was clean, lit with nice "warm" lighting (Holiday Inn, take lessons!) which led to a feel of home, laid out perfectly right beside the entrance area. Visit and you'll see what we mean. Service (again, Ms Veda leading the way) went... More

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear DavRose_TX, Thank you for your very kind review. We are pleased you and your family had a great experience at our hotel and we exceeded your expectations. We strive to deliver the best service, and we will congratulate Ms. Veda for going above and beyond to make your stay memorable. Thanks again for your review, and we are very... More

Bell Buckle, Tennessee
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 23, 2014

We took a short family vacation to Memphis and booked our stay here. The check in was very efficient and the rooms were clean and very modern. Cons: The breakfast buffet is extra and the only pool is indoors.

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Megan L, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear BBTNTravelers, We are glad that you liked our modern guest rooms and enjoyed your recent stay with us. We appreciate you taking the time to write us a review and hope to host you for your next trip to Memphis. All the best. More

Tampa, Florida
Top Contributor
56 reviews 56 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 23, 2014

Looking at the hotels around Graceland, couldn't help but notice the high fences and security. Only 15 minutes away and in the quiet suburbs, Southwind offered a nice alternative. Large room with high ceiling, clean, comfortable, quiet, great desk staff.

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Additional Information about Four Points By Sheraton Memphis-Southwind

Address: 4090 Stansell Court, Memphis, TN 38125
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Four Points By Sheraton Memphis-Southwind 2.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#47 Luxury Hotel in Memphis
Hotel Class
Official Description (provided by the hotel)
At the Intersection of Work and Play. Hop aboard the free shuttle that takes guests between Memphis International Airport (MEM) and The Four Points by Sheraton Memphis – Southwind. Once you’re here, it can take you anywhere within a 5-mile radius of our hotel, like FedEx’s world headquarters and the TPC Southwind golf course. Or take a quick drive on the expressway to get to downtown or Graceland.We Know Our Guests’ Needs. Our free wireless High Speed Internet Access makes it easy to stay in touch with home or the office. There’s always something going on in the lobby, from productivity in the free business center to daily breakfast, coffee throughout the day, and dinner and drinks in the evening. Our modern 1200-square-foot event space and our executive boardroom can accommodate up to 65 people combined. When you want some time to yourself, head to the fitness center, heated indoor pool, or indulgent spa.Fit for The King. Our 93 spacious suites have everything you need, whether you’re here for business or leisure. Choose from one king or two queen Four Points by Sheraton Four Comfort Beds™, and put up an overnight guest or two on the queen-size sleeper sofa. Stay a while and enjoy the conveniences of home, like a microwave, refrigerator, built-in closet, and more. ... more   less 
Number of rooms
93

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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