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All 134 Memphis hotels

Four Points By Sheraton Memphis-Southwind

2.5 of 5 Hotel   |   4090 Stansell Court, Memphis, TN 38125
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68%
Ranked #42 of 134 hotels in Memphis
A recent review
  • Reviews (45)
  • Photos (17)
  • Amenities
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  • Room tips (6)
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45 people have reviewed this hotel

Traveler rating
    13
    17
    6
    1
    8
See reviews for
14
8
4
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
North Texas
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Kind and friendly service, especially Ms Veda. Our vaulted-ceiling 1st story room was spotless and quiet. The food area was clean, lit with nice "warm" lighting (Holiday Inn, take lessons!) which led to a feel of home, laid out perfectly right beside the entrance area. Visit and you'll see what we mean. Service (again, Ms Veda leading the way) went... More

Was this review helpful? Yes 1
Bell Buckle, Tennessee
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We took a short family vacation to Memphis and booked our stay here. The check in was very efficient and the rooms were clean and very modern. Cons: The breakfast buffet is extra and the only pool is indoors.

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear BBTNTravelers, We are glad that you liked our modern guest rooms and enjoyed your recent stay with us. We appreciate you taking the time to write us a review and hope to host you for your next trip to Memphis. All the best. More

Tampa, Florida
Top Contributor
54 reviews 54 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Looking at the hotels around Graceland, couldn't help but notice the high fences and security. Only 15 minutes away and in the quiet suburbs, Southwind offered a nice alternative. Large room with high ceiling, clean, comfortable, quiet, great desk staff.

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Mount Vernon, Illinois, United States
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was quite large and clean except for the couch and chair which had numerous stains. The beds were comfortable with plenty of pillows. The hallway and elevator had a large amount of cracker crumbs that remained there for the entire length of our stay. The staff was very friendly and helpful.

Was this review helpful? Yes
Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2014

This hotel was great! I only stayed one night and I slept great! The hotel was very nice, and clean and the staff was awsome. I have an upcoming reservation here and selected this place for my host hotel for my birthday. I would recommend this place to anyone!

Was this review helpful? Yes
Amy_Poe, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear miss u, Thank you so much for taking the time to write this review and let everyone know about your stay. We very much look forward to having you back again soon, and we wish you safe travels until we see you again. More

Little Rock, Arkansas
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 2, 2014

This hotel went above and beyond to make our stay great. The shuttle only runs until 10 pm but Chris stayed late and picked me and my daughter up around 10:30. He even waited while we dealt with lost baggage. Very courteous and professional! Katherine and Allie at the front desk were super accommodating!!

Was this review helpful? Yes 1
Amy_Poe, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear Shelley S, Thank you so much for taking the time to write this review and let us know about your experience with the hotel. We are so glad to hear that you enjoyed your stay and that the staff was able to accommodate your needs. We will be sure and pass along the positive review so they can see... More

Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2014

My family traveled to Memphis to go to a show at the Orpheum. We stayed at the Four Points by Sheraton and we're very pleased. It was very safe and clean, which are the two most important qualities I look for in a hotel. I would definitely stay there again when I return to Memphis.

Was this review helpful? Yes 1
Amy_Poe, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear Cyelver, Thank you so much for taking the time to review our hotel and let everyone know about your positive experience while staying at Four Points Memphis Southwind. We understand the importance of safety and cleanliness in a hotel environment and are glad that we were able to provide that for you and your family. We hope that the... More

Fairfield, California
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 30, 2014

All of the staff are commendable. All Of Them! Difficult time for our family as we buried my dad. The Four Points Sheraton Southwind made a difficult time very manageable. The rooms are roomy and very comfortable. The water pressure is excellent and the bathrooms are nice and very clean. Close to lots of restaurants if you dont want to... More

Was this review helpful? Yes 2
Amy_Poe, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear davidcisom, Thank you so much for taking the time to review our hotel. I am so sorry to hear about the passing of your father, but I am glad that Four Points Memphis-Southwind was there to make the difficult time a little easier. I appreciate your kind words about the staff, and we look forward to having you on... More

Memphis, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2013 via mobile

My husband and I checked in to the this hotel, which is no longer a comfort suites, it's a four points, on December 27, 2013 around 6:30pm. We had a long day and went to bed right after we got in. I thought I felt something while watching tv but dismissed it and thought nothing else of it. I woke... More

Was this review helpful? Yes 2
Amy_Poe, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear hrm0004, I am so sorry to hear about the negative experience you had while staying at our hotel. I completely understand your frustrations and concerns in regards to the bed bug you found, and am glad that you brought this to the attention of the hotel and they comp'd your room. We certainly have taken all the necessary precautions... More

Top Contributor
72 reviews 72 reviews
40 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 25, 2013

I stayed here one night while on a business trip. The rooms are great, clean, trendy and the beds are amazing. The bar and lounge area is on site but is less then expected. Very small selection of drinks and food. However, breakfast is much better.

Was this review helpful? Yes
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Additional Information about Four Points By Sheraton Memphis-Southwind

Address: 4090 Stansell Court, Memphis, TN 38125
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Four Points By Sheraton Memphis-Southwind 2.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
At the Intersection of Work and Play. Hop aboard the free shuttle that takes guests between Memphis International Airport (MEM) and The Four Points by Sheraton Memphis – Southwind. Once you’re here, it can take you anywhere within a 5-mile radius of our hotel, like FedEx’s world headquarters and the TPC Southwind golf course. Or take a quick drive on the expressway to get to downtown or Graceland.We Know Our Guests’ Needs. Our free wireless High Speed Internet Access makes it easy to stay in touch with home or the office. There’s always something going on in the lobby, from productivity in the free business center to daily breakfast, coffee throughout the day, and dinner and drinks in the evening. Our modern 1200-square-foot event space and our executive boardroom can accommodate up to 65 people combined. When you want some time to yourself, head to the fitness center, heated indoor pool, or indulgent spa.Fit for The King. Our 93 spacious suites have everything you need, whether you’re here for business or leisure. Choose from one king or two queen Four Points by Sheraton Four Comfort Beds™, and put up an overnight guest or two on the queen-size sleeper sofa. Stay a while and enjoy the conveniences of home, like a microwave, refrigerator, built-in closet, and more. ... more   less 
Number of rooms
93

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