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Four Points By Sheraton Memphis-Southwind

3.0 of 5
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4090 Stansell Court, Memphis, TN 38125
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Breakfast for 2 Included
Four Points By Sheraton Memphis-Southwind
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Ranked #41 of 135 Hotels in Memphis
A recent review
4 of 5 stars reviewed 2 weeks ago
KEEPTAHOEBLUE_NICE New Orleans, Louisiana
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Orleans, Louisiana
Level Contributor
118 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just stayed here last night. The rooms are roomy as they are suites. Used some points to get a great rate. Check in was fairly smooth. The lady didn't really say much, especially nothing related to SPG Platinum benefits. She said if we needed anything, to come let her know. I'm guessing they were short staffed bc she told us... More 

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Columbia, South Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015

This hotel has it all from the start. It’s located right off the highway, so you have the easy in and out access if needed. The area is pretty nice, which will put you somewhat at ease being from out of town. The rooms were large with a couch and chair for lounging, with two queen size beds to close... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2015 via mobile

this hotel was very clean. The room was very nice and clean. The bed was so comfortable and I slept like a log. Front desk was awesome. And the hotel itself was very clean and quiet . There was family reunion going on and everyone was very respectful. I definitely will be staying there again the next time I visit.

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Columbia, mo
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 14, 2015

We reserved a room at this hotel on Hotwire late in the evening and only needed a clean and safe place to spend the night in the Memphis area. This hotel met that expectation. Only two issues - we reserved the room for 2 adults, 2 children and were given a bed with a single king bed and a pullout... More 

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Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 10, 2015

Even though the hotel was packed due to PGA tournament in town, the hotel was clean & quiet. Only problem, at checkout the woman was somewhat rude when I checked out. There was breakfast buffet in lobby.

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Guest-Agent-Rachel, Director of Sales at Four Points By Sheraton Memphis-Southwind, responded to this review

We are pleased that you found the overall hotel to your liking. We stress good customer service and are not lenient when we find it has not been given. We will definitely look into the matter. Thank you for your comment and we look forward to you visiting with us again. More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 15, 2015

I booked this hotel through Hotwire and got a great deal. It was for a Sunday night and I couldn't believe how empty the hotel was. Usually a bad sign but not on this occasion. Hotel was very clean and staff was very friendly. The room was very spacious and the bed was comfortable. Extremely quiet hotel and had a... More 

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Guest-Agent-Rachel, General Manager at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kathy Davis GM More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 29, 2015

We stayed in this hotel because of the location on the east side of Memphis. The reviews were plus minus but we thought that it would be adequate. It was much more than that. It was truly excellent.chicken was fast and accurate. The lady at the desk was pleasant and accurately recommend parking in the back near the entrance. There... More 

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Central Ohio
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 25, 2015

We had a really nice stay at Four Points Southwind. The room was a comfortable size with a sitting area with couch, large chair and coffee table. There's also a small refrigerator, which was nice for keeping a couple bottles of water and pop on hand. The king-size bed was very comfortable and my husband and I slept really well.... More 

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Megan L, Starwood Hotels at Four Points By Sheraton Memphis-Southwind, responded to this review

Dear frequenttraveller020, We’re pleased to hear you loved your stay at our hotel. At Four Points, we aim to provide guests uncomplicated comfort to make traveling easy, so we’re glad your stay exceeded expectations. Thank you for taking the time to write us a review, and we hope to host you again in the future. All the best More 

Bloomington, IN
2 reviews
5 of 5 stars Reviewed April 21, 2015

We hosted a two-day training class. The corporate & group sales manager was very accommodating answering all our questions. She was quick to return my calls & emails. Very much appreciated! The Sales & Catering Managers were super friendly and easy to coordinate with. The guest rooms were very nice, up to date, and clean; as well as the fitness... More 

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Naperville, Illinois
Level Contributor
264 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed April 21, 2015

Stayed twice in the last couple of weeks and was thoroughly satisfied both times. These were return visits and I have been staying at this property for a few years whenever I am in Memphis. I thoroughly enjoy the location. A bit of a drive from downtown, but it gives me a chance to unwind after a long day and... More 

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