This hotel isn't worth the $90.00 that you pay. The rooms are filthy and the management is horrible. The bathroom has hair all over the floor. The counters have coffee stains where housekeeping havent cleaned it up. The room smell likes a bar.They over charge you and they talk to you like you're nothing. I ve never seen a place... More

i stayed here because of the close proximity to a meeting at had the next morning at the Southwest TN. Community College down the street. I was surprised by the unfavorable reviews I see here. A colleague and myself arrived around 7 pm and did have to waited 5 minutes at the front desk before someone came and help us.... More

This hotel should not be allowed to carry the Best Western name. The room was dirty, the breakfast was horrible, and the service was worse. My room had dirty floors, hair on our towels, and hairs in our bed. We found several strands of hair throughout our bed. I took the sheets to the front desk to complain and get... More

My husband and I started our 10 day holiday in Memphis...booking into the Best Western for 3 nights. I arrived at the door with 4 bags of luggage while my husband parked the car. As I was struggling to get through the doors with all our suitcases I looked at the man at the desk for a little help, but... More

Smokey, smelly nightmare! I found this hotel on Hotels.com and am very disappointed that this hotel made the cut for their website. OLD mattress and comforter. MUSTY room (we asked to removed from the 4th/smoking floor when we walked in) The man at the desk disputed our requests to be moved saying we asked for a smoking room when we... More

The Best Western at 6045 Macon Cove, Memphis, TN is in a very poor neighborhood and is literally surrounded by six cheap hotels. This is a very old property with a very small parking area. The lobby closed at 9:00 PM and the clerk would only talk to me through the small security window. When I requested a tea bag,... More

Went there on a sunday, very quiet; large rooms close to "suite" size. Nothing to say about the sitiuation of the hotel, it is near the I40 at the east entrance of Memphis. Rooms are clean and beds are confortable. Breakfast is the same as other hotels of this kind. Only negative point is that it is situated away from... More