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Gardentree Hotels

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6101 Shelby Oaks Drive, Memphis, TN 38134
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80 Reviews from our TripAdvisor Community

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Traveler rating
    24
    27
    10
    10
    9
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20
14
7
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
10 reviews
3 of 5 stars Reviewed 3 days ago NEW

Overall I was satisfied with our stay. The lobby is nice however the hallways need work and are a little like something from a scary movie. The pool was dirty and the whole area needs attention. Breakfast was ok, I appreciated being offered an omelet. Rooms were to be expected for what we paid, they could use overall updating. Had... More 

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Madison, Alabama
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The first night of our trip and we stayed in Memphis. First, be careful if you open carry. There is nothing on the Tennessee state site, but the manager insisted that even though they did not have a sign posted, I could not carry because of something special about where the hotel was located. Second, we were told they had... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Reading the reviews had me caution...about booking here....But I did anyways I loved my stay the bed was soft and we slept good...it was easy to find....the hotel was in a safe and quiet area....the room was nice and clean...the air in our room had us very cold..we loved that cause...Memphis heat don't play...😊😊.checking in was ok....my only issue was... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

BAD: There are outlets lying outside the wall, the elevator is broken (4 floors), the WIFI didn't work unless you sat next to the office, no cups in the room for the coffee maker, partly used water bottles left in the room from prior guest, a wet spot on the floor that never dried and there was a party by... More 

Was this review helpful? Yes 1
Florida
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My granddaughter and I enjoyed our 4 night stay very much. The staff was super friendly. It was about 25 minutes from Graceland and all the things we wanted to do. The continental breakfast was great. So many items to choose from. There were lots of restaurants in walking distance. The room was clean and very quiet. We would definitely... More 

Was this review helpful? Yes 5
Shanghai
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The GOOD: clean room, good shower pressure, comfy bed The BAD: A staff member was way too informal and unprofessional: when I told him upon checking in that I had chosen the hotel based on some good reviews I'd read online, he laughingly said, "Not all reviews are good. If you see any roaches or other bugs, just call us... More 

Was this review helpful? Yes 2
MOBILE
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Gardentree at Shelby Oaks was not my first choice, but turned out to be a good one. Easy check in, nice staff at the desk as well as all others we ran into. Not sure if they have a pool as we didn't have time to even look for one. (Family members in hospital). Halls are rather warm but the... More 

Was this review helpful? Yes 3
Cedar Hill, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights. The breakfast was free and had good variety. They seem to be in the process of remodeling. Needs some attention to detail. Staff was friendly. The first night we were given a room with a double bed by mistake but manager have us the correct room with a King size bed the next night. Phone did... More 

Was this review helpful? Yes 1
Dickson, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

First off, the man behind the counter accused my husband of having a fake ID. Which was beyond rude to begin with. The air conditioning was shut off pretty much everywhere and our room was sweltering in 95 degree weather. Eventually, it cooled off after having the AC on for a while, but good grief. We came here because it... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Bed bugs! Bed bugs! Room 410. The the hotel is a two star. Staff friendly and helpful, however, halls are dark and hot! The rooms are ok. Would not recommend this place! Bed bugs! Bed bugs! Bed bugs, Bed bugs Bed bugs bed bugs bed bug,

Was this review helpful? Yes 3
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