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Gardentree Hotels

Hotel website
6101 Shelby Oaks Drive, Memphis, TN 38134
Best prices for: 1 room 1 guest
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Gardentree Hotels
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Gardentree Hotels
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34 reviews from our community

Traveler rating
    14
    7
    5
    4
    4
See reviews for
6
3
1
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (7)
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    (21)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My first visit to this hotel was a little while ago. It was a great hotel then and better now. I really loved the beds! This will be my get away for sure now. The staff, the location and the comfort for the price is just what I needed.

Was this review helpful? Yes
Prince Frederick, Maryland
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Bedding was stained. Rug was dirty and paint on it. The smell of weed was in the hall. Shower was dirty. We were with 29 other people. Everyone had a problem with the filthy hotel. People hanging in parking and did not feel safe.

Was this review helpful? Yes
Pittsville, Maryland
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Diamond tours/ Delaware gr.of 30 traveling to San Antonio. Looks good upon entry, until you go to rooms. Window sills had dead flies, dirt, peanuts. Carpet had burn holes, bathroom toilet seat was loose, did not fit toilet- pinched your bottom if you leaned. Floor was dirty, tile-molding off. The wood trim smelled like smoke. Loud, banging in the halls.... More 

Was this review helpful? Yes 1
Mesquite, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was a little aprehensive at first because of location and the work as they're upgrading rooms, but the gracious friendly staff put me at ease quickly. The room was very clean and comfortable with updated amenaties, and a wonderfully soft and comfortable bed. The next morning I was going to bring breakfast and coffee up to my wife (she... More 

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

ROOM: terrible odor, no rod in closet, bathroom had not been cleaned, broken security latch. LIGHTING: extremely poor throughout hotel. ELEVATOR: Frightening to say the least. SECURITY: Side entrance does not even have a lock...just a hole where lock used to be! I do not know where these other people stayed with these glowing reviews but it clearly was not... More 

Was this review helpful? Yes 1
Kalamazoo
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed two nights for a wedding. Stayed at this hotel back in 2000 it was different chain. Room was clean, door lock wasn't working properly but was fixed with no problem. Breakfast was standard but also served omelettes. Gentleman that took care of breakfast was very friendly and upbeat.

Was this review helpful? Yes 1
Purcell, OK
Top Contributor
72 reviews 72 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not a bad room, but an odor in the room and the linens caused a poor reaction in my wife. Easy to find. Check in was quick, desk person was nice. One of the exterior doors was not secure. The room was decent size, but the extra furniture made the pathways narrow. Room was clean, but had an odor that... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Because of the price I was a little Leary. We just needed a place to stay one night. When we walked in we were greeted by a very friendly desk clerk. The lobby is beautiful. When we got to our room I couldn't believe how nice it was. New bedding nice furniture and a clean bathroom with marble. When we... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here yesterday,very nice,cozy rooms,would stay here again when we visit Memphis next time,the staff was awesome,always asking when they would see us,is everything good,or do we need anything etc,we we're very pleased with our stay.

Was this review helpful? Yes 1
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Dear Sammy R, Thanks for allowing us an opportunity to accommodate your stay during your visit to our facility. At Gardentree Hotels, we strive to provide the best in hospitality. Your compliments as well as your concerns are valuable for it helps encourage our team in enhancing our abilities to provide a service to you. Again, we thank you for... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2015

Everything was perfect the front desk was very friendly and helpful, the rooms where cozy and clean the only complaint I have is that the wi-fi wasn't working correctly. Hopefully this is fixed by our next visit because I would love to return

Was this review helpful? Yes 2
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Dear Jarmarcuswinfield, Thanks for your review of our facility during your recent visit. Here at Gardentree we strive to provide the best in hospitality and accommodations. Your compliments as well as your concerns are very important to us. We will be sure to share your compliments with our staff and look forward to your return. Thanks for choosing Gardentree Hotels.... More 

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