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Gardentree Hotels

2.5 of 5 6101 Shelby Oaks Drive, Memphis, TN 38134
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23 reviews from our community

Traveler rating
    10
    6
    3
    3
    1
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5
2
1
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
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    (23)
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    (6)
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    (17)
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2 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

My family of 4 (including 2 teens) stayed 1 night in a room with 2 queen beds quite comfortably. We only needed some rest for an appointment early the next morning so it was ideal for us. The room was spacious enough for us as well as comfortable beds. There was renovation going on and you could tell walls were... More 

Was this review helpful? Yes
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Dear Bbw4utn, Thanks for allowing us an opportunity to provide the best in accommodations and hospitality which is what separates us from the rest. We are a newly owned and renovated property with plenty of room to grow. Your compliments as well as your concerns are very important to us. We are implementing new breakfast items and a "Garden Fresh"... More 

Gulf Breeze, Florida
1 review
2 of 5 stars Reviewed 1 week ago

My wife and I travel a lot and stay in different hotels all over the southeast. This particular hotel smelled terrible and was in rough shape. The staff were excellent and even moved us after our first room was unacceptable due to a "stain" on the floor. The staff and the price are the only reason I am giving this... More 

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GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Dear Guest657, Thanks for sharing your recent experience while visiting our facility. Normally guest concerns are handled during your stay as a brand standard and unfortunately we were not able to handle yours. We welcome all guest compliments as well as concerns for it is the pinnacle of success and for that we apologize that this was taken care of... More 

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 1 week ago via mobile

The staff was GREAT!! Knowledgeable and VERY PLEASANT. The hotel wasn't in great shape, but it is currently undergoing renovations. I am confident that once the renovations are complete, it will be up to par.

Was this review helpful? Yes
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Dear Porche M, Thanks for allowing us an opportunity to accommodate your stay during your visit to our facility. At Gardentree Hotels, we strive to provide the best in hospitality. Your compliments as well as your concerns are valuable for it helps encourage our team in enhancing our abilities to provide a service to you. Again, we thank you for... More 

Pocahontas, Iowa, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This was a last minute hotel booking, and we chose it because it had an indoor pool... But it was way too cold to swim in with a one year old. The hot tub was very spacious though, so we "swam" in there. The employees in this place were extremely friendly and welcoming. The beds were very comfy and the... More 

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GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Dear Misty M Allow me the opportunity to express our appreciation for bringing your concerns as well as your compliments to our attention. Most guest issues are not only handled during your stay but welcomed as well, for it only helps with enhancing the intangibles needed for our brand standard to grow. We are a newly owned and renovated property... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for one night during our commute back from Texas. We were scared, after paying only $2 more for this room than the previous room we had for the weekend in Texas, that was not up to par (rock hard bed and foul odor). Upon arrival here, we were EXCITED! The lobby was beautiful. The... More 

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GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Dear Malinda E, Thanks for allowing us an opportunity to accommodate your stay during your recent visit. Your compliments as well as your concerns are valuable, for it helps encourage our team in enhancing our abilities to provide a service to you. Our goal is to provide the best in customer service and hospitality. After all we are here for... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was awesome from beginning to end a great visit at the Garden tree hotel I would highly recommend staying here to any of my friends or family.i like breakfast bar most comfortable bed very soft blanket i can not ask more i definitely stay here again

Was this review helpful? Yes
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Dear Moore K, Thanks for allowing us an opportunity to provide the best in accommodations and hospitality which is what separates us from the rest. We will be sure to share your compliments to all staff members for it only helps us grow. We look forward to your next visit Regards, Neal Mistry General Manager More 

beulah
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was relatively new and it was very good. The staff were very helpful. The breakfast was a little lacking but considering that there were very few people staying there it was adequate. If we ever travel through Memphis I will definitely be booking into this hotel.

Was this review helpful? Yes
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Dear BeulahMum, Thanks for visiting our facility and allowing us the opportunity to accommodate your travel needs. We are a newly owned and renovated property with a lot to offer and room to grow, which is why we appreciate your compliments as well as your concerns. At Gardentree Hotels we strive to provide the best in accommodations as well as... More 

Gatlinburg, Tennessee
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very convenient location just off I-40 and only a few minutes from the Wolfchase mall. Hotel was clean, but our room lacked some basic items you always find in hotels -a do not disturb sign, pen and paper, etc...Breakfast was ok, the only hot item were waffles (no bagels, muffins, egg or sausages). Staff was friendly. So all in all... More 

Was this review helpful? Yes 1
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Dear JuliaGSMNP, Allow me the opportunity to express our appreciation for bringing your concerns to our attention. Most guest issues are not only handled during your stay but welcomed as well, for it only helps with enhancing the intangibles needed for our brand standard to grow. We are a newly owned and renovated property and encourage guest to tell us... More 

Harrogate, Tennessee
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So someone needs to pay attention to details. While the staff was pleasant and helpful, attention to details is getting lost. Here is a partial list. The property has undergone renovations, but painters left paint on the carpet in numerous places. At check-in, we were given a queen bed room twice, though we had pre-paid for a king. They asked... More 

Was this review helpful? Yes
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Dear Angierobrts, Thanks for sharing your recent experience while visiting our facility. Normally guest concerns are handled during your stay as a brand standard and unfortunately we were not able to handle yours. We welcome all guest compliments as well as concerns for it is the pinnacle of success and for that we apologize that this was taken care of... More 

Austin, TX
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stopped here as a quick, cheap place to lay our heads to break up an 18 hour drive. That's about all this place is good for. Yes. You can tell they've tried to do some renovating. But either our room was still on the list of rooms with a lot left to do, or it wasn't done yet. A... More 

Was this review helpful? Yes
GardentreeHotels, General Manager at Gardentree Hotels, responded to this review

Dear Lakelizard, Allow me the opportunity to express our appreciation for bringing your concerns to our attention. Most guest issues are not only handled during your stay but welcomed as well, for it only helps with enhancing the intangibles needed for our brand standard to grow. We apologize that your stay was not your satisfaction. We are in the final... More 

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Additional Information about Gardentree Hotels

Address: 6101 Shelby Oaks Drive, Memphis, TN 38134
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Gardentree Hotels 2.5*
Number of rooms: 110
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Hotel Style:
#5 Best Value Hotel in Memphis

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