The room was lovely, with a sofa in a sitting area, a wet bar and a desk. It was well lit. Heating and air conditioning was unusually quiet for a hotel room. Breakfast included fresh fruit. Staff was friendly and helpful.

The hotel is very clean, staff was lovely, but room was much smaller than we expected. There was a sofa sitting area and a small kitchen counter with a tiny sink, coffee pot, and small fridge underneath. Coffee pot was for one cup at a time and there was no microwave. The desk and nice chair backed into the kitchen... More

My family and I stayed at this lovely hotel. The customer service that we received from “Diane” (I was told that was her name) was very poor. I emailed the hotel prior to our arrival requesting total cost, taxes included, in order to report back to the remaining parties that were traveling alone with me. Well “Diane” informed me that... More

I stayed at this property during a recent conference in Memphis. The lobby was nicely done and very attractive. It was also very clean. When we arrived at our room, while clean, it had the weirest floor plan. You walk into the sitting area, which at an 'L' shape sofa sleeper, desk and sink with a mini fridge underneath (no... More

Very good location. Close to food and shopping. Free breakfast! And it wasn't too skimpy! Rooms look updated and were clean. The bed wasn't very comfy, and the heat unit blew black stuff all over the comforter of the bed when I turned it on. And not to be ugly, but I don't know how an overweight person could possibly... More

A school bus load of kids were trying to check in when we arrived, yet they still had someone available to allow everyone else to check in. Had a great stay. Clean, comfortable bedding and friendly staff.

Very nice hotel. The staff was exceptional. At check in we were offered to be shown around. The lobby was very nice, clean and an easy flow to get through. The room was very nice and spacious. Once again the room was clean the bed very comfortable which afforded a very sound night sleep. The whole proeprty was nice and... More

This hotel is located close to shopping areas and plenty of nice chain restaurants such as Macaroni Grill, Panera Bread, Five Guys Burgers, etc. We came to Memphis for a swim meet. The hotel offered a very nice breakfast bar in the mornings. We missed out the second morning because our warm up was at 7am and the breakfast runs... More

When I stayed at the Hyatt Place Primacy Parkway over the holidays, I was disappointed that all the services were not available and the room cleaning process was not as good as expected. I could not believe that the service I experienced at the other two Hyatt Places was not the same as this one. I really did not expect... More