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BEST WESTERN PLUS Gen X Inn

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1177 Madison Avenue, Memphis, TN 38104-2202
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BEST WESTERN PLUS Gen X Inn
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243 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel was one of five on our vacation and lived up to the standards of the others. Staff were really friendly and helpful, the room was comfortable and clean, and breakfast selection was good. We had no problem with the lack of a pool - temperatures in the high 90's made it too dodgy for the sensitive skins of... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice, clean, good location. Room was nice , updated. Had a very comfortable king bed. Will stay there again and recommend to others. Close to downtown and many activities. Would have liked to had a pool.

Review collected in partnership with Best Western

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Memphis, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Good hotel, good internet, good staff...$97... quality is little less. Small hotel no swimming pool. I donot have any complaints.. my stay was comfortable... no swimming pool for that price... Recommended this hotel for business trip.. not for vacation trip..Less variety of breakfast.

Review collected in partnership with Best Western

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Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 1, 2015

I stayed at this property for the weekend. When I checked in on 5/22; the check in process was seamless. The lady working the front desk was very courteous. Her name was Felicia. She was a true diamond in the rough. I have only good things to say about Felicia. On the way to my room, I could tell that... More 

Was this review helpful? Yes 6
Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 31, 2015

We stayed at this hotel for two nights. The front desk was very friendly and helpful in recommending things to do and places to visit. The location was okay - it's right off the highway and centrally located. However, we didn't like that it wasn't safe to walk around in the area at night. In any case, Beale street was... More 

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Marana, Arizona
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 28, 2015

The hotel is in a central area of Memphis. It was close to Graceland in one direction and close to the river attractions in the other direction. The room was adequate and very quiet. Breakfast was free and fine. It had the usual fare including waffles, yogurt, fruit and bakery Items. There is a fitness center but it only has... More 

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Jackson, Mississippi
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed May 28, 2015

This hotel was fine. Located in the medical district, this hotel was adequate for my business trip. The hotel was clean and neat - just a bit dated. The breakfast was okay as well. The employees were polite and courteous.

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Hadfield, United Kingdom
Level Contributor
86 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 28, 2015

Unfortunately the hotel only had a room available for one night. We decided to take advantage of this and were not disappointed - a large clean room and an adequate breakfast in the morning. The young guy on the desk was polite and cheerful and very helpful.

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Warren, United States
1 review
5 of 5 stars Reviewed May 25, 2015

Extremely professional and helpful staff. Clean and nicely décor in room. The exterior of the building, the floor halls and the elevator can all benefit form an upgrade. Also the location didn't appear to be in a great neighborhood.

Review collected in partnership with Best Western

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Virginia Beach, VA, United States
2 reviews
4 of 5 stars Reviewed May 23, 2015

I enjoyed my short stay at Best Western Plus Gen X. At first sight I was a bit disappointed because the property doesn't look exactly like the photos on the Best Western web site. The hotel was clean, the staff courteous and helpful and we were comfortable. I recommend the hotel.

Review collected in partnership with Best Western

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