We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Gen X Inn

Hotel website
Hotel deals
1177 Madison Avenue, Memphis, TN 38104-2202
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
BEST WESTERN PLUS Gen X Inn
Professional photos View all
Browse nearby
BEST WESTERN PLUS Gen X Inn
Write a Review

233 reviews from our community

Traveler rating
    76
    94
    33
    18
    12
See reviews for
43
91
15
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (58)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (50)
All months
Virginia Beach, VA, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I enjoyed my short stay at Best Western Plus Gen X. At first sight I was a bit disappointed because the property doesn't look exactly like the photos on the Best Western web site. The hotel was clean, the staff courteous and helpful and we were comfortable. I recommend the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Daingerfield, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were only traveling through and stayed only one night but we loved the extra large room, cleanliness of the hotel and the breakfast before heading out was just what we needed. The only complaint is the entry from the highway, a little tricky the first time, but after that, we had it down!

Review collected in partnership with Best Western

Was this review helpful? Yes
Florence, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent in all services. The room was wonderful and the persoonel were helpful in ever way possible. The breakfast bar was complete with the besst of everything. We could have not asked for anything else.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Surprise, Arizona
Top Contributor
126 reviews 126 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel has a good location for access to Beale Street and other parts of Memphis. Staff (especially Shaquille) we very helpful. It was clean. What else do you want??? On the downside, the breakfast area serves as the lounge but something should be done. We had a couple of hiccups when checking in but they were sorted quickly.

Was this review helpful? Yes
Sydney, Australia
Top Contributor
88 reviews 88 reviews
42 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

An easy check-in and quite happy with room, everything we needed was there. It was very convenient for driving to the sights we were keen to see and the car parking was complimentary as was the wifi. The breakfast was basic but sufficed.

Was this review helpful? Yes
Ontario, Canada
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 17, 2015

Okay property, okay room, breakfast below Best Western Standard, one cart (which was broken), and NO POOL!!! Only one staff on, it was 5:00, and she was very good. The room cards didn't work, had to go down and get them reprogrammed. Talked to other guests, they said that they had to do their cards 4 times, very big inconvenience.... More 

Was this review helpful? Yes 1
Henderson, United States
1 review
2 of 5 stars Reviewed April 15, 2015

The service was excellent. The bathroom was very disappointing. There was mold on the ceiling and it smelled musty. The bed was clean and comfortable. I had to run the a/c all night since the room was very hot upon arrival.

Review collected in partnership with Best Western

Was this review helpful? Yes
LA, United States
1 review
4 of 5 stars Reviewed April 10, 2015

Clean rooms, helpful staff, ample parking, and the free breakfast was better than I expected. We actually ate breakfast there each day. Kids and wife seemed to enjoy without complaint. Personally, I like having the sink not in the bathroom but some do not. The AC worked quite well. Hotel is fairly centrally located in Memphis and not too far... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Bunkie
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 3, 2015

I was thrown off by the hardwood floors in the hallway. The room was very spacious. Staff was friendly. Never made it to breakfast(slept in). Hotel was very quiet. Barely any cars in the parking lot. Close proximity to National Civil Rights Museum and Downtown Memphis.

Was this review helpful? Yes
Minnesota
Contributor
12 reviews 12 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 18, 2015

We stayed at this motel when my son toured Southern College of Optometry. The staff were very friendly. They attempted to answer any questions that we had about the city and were able to offer advice and directions. The rooms were very nice. We had a few issues such as a burned out lightbulb and they were quick to repair... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Room/suite (6)
Viewed
Dining (4)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities