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All 135 Memphis hotels

BEST WESTERN PLUS Gen X Inn

2.0 of 5 Hotel   |   1177 Madison Avenue, Memphis, TN 38104-2202 (Midtown)
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Ranked #23 of 135 hotels in Memphis
A recent review
3 of 5 stars reviewed 1 week ago
Huskie4 Portland, Oregon
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144 people have reviewed this hotel

Traveler rating
    46
    63
    16
    10
    9
See reviews for
27
52
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26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Portland, Oregon
Top Contributor
64 reviews 64 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was fine and on a quiet end of the building. The elevators are very slow. I don't know how a property become a BW Plus and I have stayed in other BW Plus properties, all of which seemed more up to date than this one. It just looks tired inside, except for the room. Relatively convenient (I didn't... More

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Arroyo Grande, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel close to interstate. 100% smoke free which was a major reason we chose this location. Many, many hotels were sold out for the night so lucky to get this place. While on the road & less than 2 hours away, we were we were able to make a reservation using our Gold Crown points for a free night.... More

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Jacksonville
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

LInda helped us from the time we checked in until the time we left. They were changing over the cable but it didn't really affect us. Was in town for business and stayed three days. We would definitely stay here again.

Review collected in partnership with Best Western

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New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We decided to stay one night in Memphis and selected this hotel after reviewing the trip advisor reviews. We were happy with the experience. Friendly staff at check in, free on-site parking, quiet area, clean room. We decided to take a taxi out that evening and it was a reasonable fee. Wouldn't hesitate to stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Saskatoon
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a pleasant 3 night stay at the Gen X hotel. Access to/from the interstate highway is quite good but can be a bit tricky depending upon which way you are going and a GPS is helpful. The services provided were exactly what we expect from a BW hotel...very good. We had a king room on the top floor... More

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Waukesha, Wisconsin
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

The hotel itself is well located close to Beale street, with very clean, beautiful accommodations. However, Best Western screwed up our reservations. I was traveling with 23 students and they provided me with 5 rooms with double beds and 3 with singles, even though I booked 7 rooms with double beds. The front desk person, Kalvin, was terse to the... More

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Texas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff went above and beyond. They provided maps, directions and phone numbers. They were very professional but friendly. I felt they really wanted our stay to be exceptional. I would gladly stay there again, which was the general consensus of the group. Can't wait to return to Memphis TN.

Review collected in partnership with Best Western

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TERRY, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel stay was nice. Hotel was clean and friendly staff. Breakfast could be better and the tissue, breakfast napkins and room kleenex needs to be of a better brand and not the cheap brand. Location is good. I will definitely return to Best Western wherever I travel in future.

Review collected in partnership with Best Western

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2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 8, 2014

We were traveling back from Mississippi, but the weather was bad, and we couldn't drive safely on the roads in Arkansas. We had called several other hotels, and finally were able to book the last room at Best Western. The front desk lady was friendly and helpful when we first arrived, she suggested places to eat, but the electricity had... More

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Madison, Alabama
1 review
5 of 5 stars Reviewed March 5, 2014

Customer service was outstanding! Linda was very professional, accommodating and very helpful. she answered many of my questions! I recommend Linda for employee of the month. She is an asset to Best Western Gen X. Good job Linda.

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Additional Information about BEST WESTERN PLUS Gen X Inn

Also Known As:
Best Western Gen x Hotel Memphis
Best Western Gen x Hotel
Gen x Hotel
Gen x Memphis
Gen x Inn
Address: 1177 Madison Avenue, Memphis, TN 38104-2202
Phone Number:
Location: United States > Tennessee > Memphis > Midtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Wheelchair access
Hotel Style:
#25 Family Hotel in Memphis
#26 Business Hotel in Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN PLUS Gen X Inn 2*
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