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All 135 Memphis hotels

Hilton Memphis

3.5 of 5 Hotel   |   939 Ridge Lake Boulevard, Memphis, TN 38120
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Ranked #46 of 135 hotels in Memphis
A recent review
4 of 5 stars reviewed 2 days ago
Saylia H Atlanta, United States
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65 people have reviewed this hotel

Traveler rating
    14
    27
    9
    10
    5
See reviews for
8
12
3
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
Atlanta, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Memphis Hilton epitomizes southern hospitality with style. Attended conference and was pleased with the accommodations and meeting rooms. Hotel staff were able to advise on ground transportation, local restaurants and conference info.

Review collected in partnership with Hilton Hotels & Resorts

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Providence, RI
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I have stayed at this Hilton for several years for business. Convenient location to good restaurants. Nice staff. But things are going down hill. Heaps of trash and beer cans left in lobby more than 24 hours. People smoking in rooms, which seeps into yours, despite "no smoking" hotel claim. You can hear right through the walls. On Monday I... More

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Little Rock, Arkansas
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Firstly, lovely hotel. Polite bellmen. If you want to pay high price for a non-smoking hotel then go somewhere else. Smoking is immediately as you enter and exit the lovely high-rise hotel. Our room on 16h floor was terribly smokey. I reported it at 5 p.m. after a long day out, then again at 7 p.m. Then again at 10... More

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Nashville, Tennessee
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel in the Spring of 2014. There were a lot of reviews stating issues with security and condensation so I was apprehensive as I did not want to stay somewhere unsafe nor in a place that has water related issues that can come with condensation such as mildew and mold due to personal safety and health... More

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Belleair, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff at this hotel are very accommodating and professional. They make it their business to see that guests feel welcome and they go above and beyond to do all they can to make the stay an enjoyable and unforgettable experience.

Review collected in partnership with Hilton Hotels & Resorts

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Memphis TN, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel looks nice in pictures and lobby is beautiful, but the hallways by the guest rooms are not clean (were always filled with trash / cigarette butts were on the floor) and the smell of cigarette smoke filled the hallways and guest rooms, even on the non-smoking floors. Staff were not very helpful / quick to respond to calls.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Atlanta, Georgia
Top Contributor
147 reviews 147 reviews
93 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a grand old lady that has been part of different hotel chains the Hilton is the current owner. The lobby is very nice and check in is personal and friendly. Stayed on a high floor with a great view. Rooms are on the small side with very small bathrooms. The hotel is a tower so the rooms are... More

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Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have to tell you as a regular business traveler, I have had very few experiences to rival the lack of interest that I experienced from Management at the Hilton Memphis. Yesterday I went out into the parking lot to get my rental car to go to a meeting. NO CAR, and this hotel has security in the parking lot.... More

Was this review helpful? Yes 2
BillSpencer, General Manager at Hilton Memphis, responded to this review

Paul, Thank you for reaching out to us with this feedback via TripAdvisor. Please know that your safety and satisfaction are of the utmost importance to us, and we apologize for the mismanagement of the situation, and for the frustration you must be facing. We are working with our security team to better ensure our guests are taken care of... More

Manhattan, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay at the Hilton was pretty great. The room had an amazing view and was very comfortable. The lobby was clean and had a nice design with the colors and water fountain. Check-In could be a little faster but overall, it was great.

Review collected in partnership with Hilton Hotels & Resorts

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BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your positive comments on our hotel. We will work on the speed of check in. We look forward to you visiting us again. Sincerely, Bill Spencer General manager More

Edwardsville
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a business convention, and while the price is not cheap, we have found it is worth the extra money to stay in these lovely, comfortable rooms. We were on the 24th floor this time, and the room was spacious and very clean. Everything worked well and the room was a pleasant escape from the... More

Was this review helpful? Yes
BillSpencer, General Manager at Hilton Memphis, responded to this review

We are pleased you enjoyed your stay with us and thank you for your comments on Trevor. He is one of our many employees who enjoy what they do. We will pass on your comments to our entire team. We were voted one of the "Top Work Places" in Memphis last year and a superstar like Trevor is one of... More

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Additional Information about Hilton Memphis

Also Known As:
Hilton Memphis Hotel
Hilton Memphis Hotel Memphis
Hilton Hotel Memphis
Memphis Hilton Hotel
Memphis Hilton
Address: 939 Ridge Lake Boulevard, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 135 hotels in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Memphis 3.5*
Reservation Options:
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