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All 134 Memphis hotels

Hilton Memphis

3.5 of 5 Hotel   |   939 Ridge Lake Boulevard, Memphis, TN 38120
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Ranked #45 of 134 hotels in Memphis
A recent review
4 of 5 stars reviewed 3 days ago
Russell P Bradenton, Florida
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147 people have reviewed this hotel

Traveler rating
    38
    51
    27
    17
    14
See reviews for
26
26
6
70
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
2 of 5 stars Reviewed yesterday NEW

When I checked in, I asked to do a split payment for the charges. $200 was to be on one card and $64.36 on another. We were not informed ahead of time that the executive lounge would be closed; however, we received coupons for the restaurant downstairs, so it wasn't that big of a deal. The room was kept clean,... More

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Bradenton, Florida
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice accommodations but even on 22nd floor quite a bit of road noise. Great staff from the front door to front desk to restaurant. Very special desire by everyone to make our stay very pleasant! Maybe if our room had been located on opposite hotel it would have been perfect!

Was this review helpful? Yes
Austin, Texas
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were a little apprehensive reading some of the reviews, but everything went fine. We didn't leave the room (just sleeping until our next destination), but I probably would have taken our stuff with us given the thefts I read about in previous reviews. But, the parking lot was well-lit and I did see a security guard driving around when... More

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Fort Wayne, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel was very clean and the staff was very helpful, except the breakfast staff gave very poor service and the price is very high. Would have been nice to have it included in our stay. Great workout facility. Overall great hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your positive comments on the cleanliness, and the friendliness of our hotel. We will follow up on your comment about breakfast. We want to deliver a remarkable experience to our guests and your comments help us toward that goal. Sincerely, Bill Spencer General Manager More

Pooler, United States
1 review
3 of 5 stars Reviewed 1 week ago

Lots of ongoing construction made for a noisy trip and NO R&R. The hotel is near several restaurants. There is one on-site restaurant and one bar. Pool is outdoor. They have a "pond" outside the hotel and the geese squawk late night and early morning. Room smelled like cigarette smoke. I stayed here because of a conference but otherwise would... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
BillSpencer, General Manager at Hilton Memphis, responded to this review

Dear Jennifer, Thank you for this review. We will follow up on the smoking issue. We are a non smoking hotel and are working hard to enforce this policy for the comfort of all our guests. Sincerely, Bill Spencer General Manager More

springfield,il, United States
1 review
2 of 5 stars Reviewed 1 week ago

room smelled like skunk,bathroom was gross,and you can hear evey thing outside and in the halls.pool was ok had scum on the water..lobby was nice and the area around hotel was safe.....hotel is too far from downtown.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
BillSpencer, General Manager at Hilton Memphis, responded to this review

Kenneth, I apologize that we did not meet your expectations when you stayed with us. Our team works hard to deliver exceptional services and we will share your comments with our operations team to work for improvement. Sincerely Bill Spencer General Manager More

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

First of all let me say the staff was phenomenal. They really couldn't be more friendly. My friend and I were staying there after a 14 hour drive down from Wisconsin in a Uhaul and it was so refreshing to have such a helpful staff after such a long day. Amber at the front desk was fantastic, got me checked... More

Was this review helpful? Yes
BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your review of our hotel. I am pleased that our staff came across as friendly and helpful. Last year our team voted our hotel as one of the "Top Work Places" in Memphis and they truly enjoy what they do. I hope you can visit us again soon. Bill Spencer General Manager More

Little Rock, Arkansas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I booked a weekend stay at the Memphis Hilton. I was surprise by competitive cost as well as the a family friendly atmosphere of this hotel. The 27 floor circular glass building offered a great view from my 14th floor room (I could only imagine the view on the 27th floor). We enjoyed the spectacular sunrise from our floor. There... More

Was this review helpful? Yes
BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for his review. I think our staff is fabulous also but it is good to hear that feedback from our guests. They work hard to deliver exceptional services. We will share your comments with the team. Bill Spencer General Manager More

Oklahoma City, Oklahoma
Top Contributor
51 reviews 51 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a fantastic hotel, the finest on our trip really. We stayed on one of the Honors floors near the top of the tower. I had some worries about the rooms being small due to the fact that they would need to be wedge-shaped, but I found the wedge spaces to be quirky and well utilized in order to... More

Was this review helpful? Yes
BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for this positive review. I have shared it with our team and we appreciate you taking the time to let us know how your stay was. We hope you can return soon. Bill Spencer General Manager More

Stuart, Florida
Top Contributor
79 reviews 79 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed my room at this hotel for the most part. I stayed on the 2nd floor with a great view of the gazebo, ducks and water, but the first night someone was having a loud party outside by the pool until midnight. I had to call the front desk to get someone to quiet the people down, they... More

Was this review helpful? Yes 1
BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for the review of our hotel. I apologize that whatever pool party was going on was not quieted down quickly. Also thank you for the positive comments on the other aspects of our hotel. Sincerely, Bill Spencer General Manager More

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Additional Information about Hilton Memphis

Address: 939 Ridge Lake Boulevard, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Memphis 3.5*
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Also Known As:
Hilton Memphis Hotel Memphis
Hilton Hotel Memphis
Memphis Hilton Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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408

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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