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All 135 Memphis hotels

Hilton Memphis

3.5 of 5 Hotel   |   939 Ridge Lake Boulevard, Memphis, TN 38120
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Ranked #43 of 135 Hotels in Memphis
A recent review
3 of 5 stars reviewed yesterday
cjc38866 Tupelo, Mississippi
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183 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tupelo, Mississippi
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at the Hilton for 2 nights for business. You can tell the building is older but Hilton has done a great job in updating. Rooms are a little too expensive for what they are but if you are attending a conference, worth the extra cost I guess. Having to pay for wifi is just ridiculous for a business hotel.... More

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Chapel Hill, North Carolina
Contributor
15 reviews 15 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed for two nights on a business trip. My hotel room was comfortable and clean. The bedding was fresh and I slept very well. I liked the Peter Thomas Roth bath products which smelled nice. There was some dust on the wall where the vent blew air, but overall the room was nice. I stayed on the executive floor... More

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Nashville, Tennessee
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

It was my husband and my first time staying here and the hotel was really impressive.. I think the entrance/lobby was pretty and the staff was very professional..I wasn't a big fan of the bathrooms but the beds were comfortable and I adore how there is a restaurant and bar area downstairs. I would suggest a room on a top... More

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Sedalia, Missouri
Top Contributor
70 reviews 70 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Your not downtown near Beale street, but if you have family or business this is a nice quiet location with easy access to the interstate and downtown. Less than 15 minutes to the airport and most things you want to see in Memphis. We had a seminar here and when I saw the room we were going to be in... More

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BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your review and we are pleased that we are your hotel of choice when staying in the East Memphis area. We will forward your comments to our team on how well they listened to you and made the adjustments to your event that helped make it successful. Sincerely, Bill Spencer, General Manager More

The Villages, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

While visiting Memphis for a 50th year class reunion, our event was held at the Hilton. The facilities were very nice and event food was excellent. The rooms are large with every amenity; however, WI-FI is free only in the lobby. A hefty charge for in room WI-FI accessibility. Also ice machine only on 0dd numbered floors. Bed was extremely... More

Review collected in partnership with Hilton Hotels & Resorts

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BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your review of our hotel and congrats on the 50 year reunion you attended. We are pleased you enjoyed your stay and hope you will return to see us again soon. Sincerely. Bill Spencer General Manager More

Portsmouth
2 reviews
5 of 5 stars Reviewed 2 weeks ago

From the second I was greeted by the Bellman and the front door to the front desk service, to walking into an immaculate room by housekeeping, this was an overall FANTASTIC experience!In particular Janice at the front desk was So Kind to us. My boyfriend had called down to request a late check out, and being the weekend I know... More

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BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for sharing your experience at our hotel with us. We appreciate you taking the time to let us know the details of your stay. I am especially pleased that Janice was able to extend courtesies that made you and your boyfriend's stay memorable. Sincerely, Bill Spencer General Manager More

Marietta, Ga
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This property gets an excellent from me. The property is well kept and the rooms are designed along the lines of an resort. The location of the property is in a well kept part of town and all of the hotel's offerings are top level. The hotel is listed as 3 1/2 star, but actually the offerings are along the... More

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BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your response. We are pleased that you and your spouse enjoyed the visits to our hotel. Our team has worked hard to deliver excellent service and we will share your comments at our next all employee rally. Bill Spencer General Manager More

horn lake MS
2 reviews
5 of 5 stars Reviewed 3 weeks ago

On 9-21-14, I stayed at this hotel because my company was having a benefit gala.my job was to make sure our attendees had rooms and everything ran smoothly the day of. The staff at this hotel went above and beyond the normal criteria of there job. Needless to say that the gala was a success due to the excellent service... More

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BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your positive review of our hotel and special 'mention of Randall, Monica, Manika, Erica, and Alex. They have a passion for excellence and we are pleased that you took the time to mention them. We hope you will visit us again in the near future. Bill Spencer General Manager More

Jackson, Mississippi
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Admittedly, I am challenged in an assessment of this hotel. The staff is friendly but not overly efficient. The guest rooms are beautifully decorated but there are many signs that they are dealing with a very old building. The view from the upper floors is spectacular yet noise from the hallways permeates too easily. I suppose the bottom line is... More

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BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for this review. Our team will consider your comments and work to improve the guest experience. Bill Spencer General Manager More

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Additional Information about Hilton Memphis

Address: 939 Ridge Lake Boulevard, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Memphis 3.5*
Number of rooms: 408
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Also Known As:
Hilton Memphis Hotel Memphis
Hilton Hotel Memphis
Memphis Hilton Hotel

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