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All 134 Memphis hotels

Hilton Memphis

3.5 of 5 Hotel   |   939 Ridge Lake Boulevard, Memphis, TN 38120
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61%
Ranked #45 of 134 hotels in Memphis
A recent review
4 of 5 stars reviewed yesterday
Jean B Tumbling shoals, United States
  • Overview
  • Reviews (129)
  • Photos (83)
  • Amenities
  • Room tips (19)
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129 people have reviewed this hotel

Traveler rating
    35
    43
    24
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    13
See reviews for
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65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
Tumbling shoals, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Hotel lobby area is newly remodeled. Rooms were pretty nice, but looked like some touch paint could be used. Dirty towel was hanging on bathroom door. Dirty towels were laying in hall for two days. Lots of kids if you wanted to use pool

Review collected in partnership with Hilton Hotels & Resorts

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Olathe, Kansas
Top Contributor
78 reviews 78 reviews
68 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel multiple times while in the Memphis area. Overall, it is not a bad hotel. There just isn't anything extra or above and beyond that I can say makes it great. The rooms are a nice size and the beds very comfortable. The decor is nice as well as the staff. I do like the... More

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Nashville, Tennessee
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 nights for a convention scheduled more than a year in advance. Had to wait 3 hours past check-in time for a room. Only 2 clerks at the registration counters for 200 + people checking in. Received the room at 6pm. Room was clean but had down pillows and bedding which I had specifically asked to be... More

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Miami
Contributor
13 reviews 13 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I've stayed at this hotel twice in the past few months. My first experience was average and I was hoping for a better experience the second time. Unfortunately, it was the same. First, the positives: I found the staff to be pleasant. The fitness center is large and has good selection of equipment and free weights. The in-room towels are... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel provides convenient airport shuttle and the entire staff was so very friendly and eager to please. Lovely lobby area, Room service was so prompt, and the food delicious! Great place, near the airport.

Review collected in partnership with Hilton Hotels & Resorts

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Gallatin, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The room was nice and the accommodations were good. My check in was hassle free. The fitness center was nice as well. I thoroughly enjoyed my stay and would recommend this hotel to friends and family.

Review collected in partnership with Hilton Hotels & Resorts

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1 review
1 of 5 stars Reviewed 6 days ago NEW

This is one of the worst hotels I have ever stayed in. Two hours to check in, room was not clean, had to beg for towels, staff went through my luggage, staff is rude and not helpful. Mismanaged hotel. Period.

Review collected in partnership with Hilton Hotels & Resorts

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BillSpencer, General Manager at Hilton Memphis, responded to this review

I appreciate this feedback. Your feedback will help us improve what we are doing. We have shared this information with our team and are reacting accordingly. Sincerely, Bill Spencer General Manager More

Eads, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location and the staff couldn't be more wonderful. They have been mind readers for the things we need while we are on-site. I haven't slept here as I am a native memphian, but the meeting space and lobby area are beautiful. Charlene, Randall and James get a special shout out for being extra awesome!!... More

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BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your feedback. We appreciate the comments on Randall, Charlene and James. They are a few of our superstars and they work hard to win guest loyalty. Bill Spencer General Manager More

Nashville, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff of the Hilton definitely are an asset. They were helpful, informed and always greeting customers with a smile. The room I was in was small but accommodating. The AC didn't get cool enough in the room but the conference rooms were cold. The buffet style breakfast had a good selection with the friendliest cook catering to our custom... More

Was this review helpful? Yes
BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your comments on our smiling staff. We work hard on engaging guests. Also thank you for your comment on the AC unit in your guest room. We will double check those units. Bill Spencer General Manager More

Smyrna, TN, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay last week at the Memphis Hilton was outstanding. I appreciate the friendly staff. The room was clean and comfortable. I enjoyed the executive lounge. I would recommend the Hilton to anyone travelling to Memphis.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your positive review of our hotel and our team. I have forwarded your comments to our staff. I know they will appreciate the feedback. Sincerely, Bill Spencer General Manager More

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Additional Information about Hilton Memphis

Address: 939 Ridge Lake Boulevard, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Memphis 3.5*
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Also Known As:
Hilton Memphis Hotel Memphis
Hilton Hotel Memphis
Memphis Hilton Hotel

83 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#17 Romantic Hotel in Memphis
Hotel Class
Number of rooms
408

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