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All 134 Memphis hotels

Hilton Memphis

3.5 of 5 Hotel   |   939 Ridge Lake Boulevard, Memphis, TN 38120
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Ranked #41 of 134 Hotels in Memphis
A recent review
3 of 5 stars reviewed yesterday
Visidigi United Kingdom
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226 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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United Kingdom
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed yesterday NEW

Its a good property this - the main tower itself is restrictive when you try to think of a better way to lay out the rooms. The rooms are tired though, and I don't expect to see cracked sinks in a property of this type. The beds were comfy though the TV was just annoying as heck to use. The... More 

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Rome, GA
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The property itself is really distinct -- the tall round shape makes it feel like a big-city hotel. The lobby is huge and very nice, and all staff member I encountered were very accommodating. I agree with some of the prior reviews that the interior is a bit aged in some areas, but it wasn't enough to make the stay... More 

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Marion, Arkansas, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We were staying at this particular Hilton a week ago for our anniversary. It was not a good experience. As soon as we walked in our room we noticed a distinct smell of cigarette smoke coming from the bathroom. Also there was large 3 inch long deep scare in the middle of our television screen. When we went our date... More 

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Winston Salem
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton on Ridgeway Parkway in Memphis is a great place to stay. Great service, upscale rooms, excellent service...all at a fabulous rate! Check out Rook's salmon burger (delicious) and the lobby bar. They make a wonderful Southern Comfort Manhattan (straight up). Check it out.

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United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I am a loyal Hilton patron. I stay only in Hilton properties unless there is absolutely nothing else available. This is an outstanding property and certainly one of my favorite stays. Asthetically pleasing, efficient, and clean. The rooms are very nice, well laid out, plenty of power for all devices, and very good internet connection. The beds are very comfortable... More 

Review collected in partnership with Hilton Hotels & Resorts

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BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your positive review and endorsement of Ava. She does a great job and we are proud of her. We hope you will come and stay with us again soon. Bill Spencer General Manager More 

McCormick SC, United States
1 review
3 of 5 stars Reviewed 1 week ago

The front desk and restaurant staff are wonderfully friendly and accommodating. Unfortunately the hallway and room carpets are worn, and the rooms are not well sound-proofed. Traffic noise from the nearby freeway was constant, and we could actually hear guests conversing in adjoining rooms.

Review collected in partnership with Hilton Hotels & Resorts

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BillSpencer, General Manager at Hilton Memphis, responded to this review

We appreciate your response and your comment about our staff being wonderfully friendly and accommodating. We will use your comments wisely. Sincerely, Bill Spencer General Manager More 

Clarksvilel, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

If you arrive in the early evening expect to be greeted by the Best Bellman just east of The Mississippi River, George. He is in a hurry if you are in a hurry. If you are unwinding and need a good story he is there too, prepared with the best tales told by a beloved Yankee- It's never a bother... More 

Review collected in partnership with Hilton Hotels & Resorts

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BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for this review and mention of George and Candy. They are a couple of our superstars and since you mentioned them by name we will buy both of them dinner for two in our restaurant. We hope you stay with us again soon. Bill Spencer General Manager More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel for any kind of trip to Memphis!! The employees were very pleasant and the rooms were clean. I had everything I needed and the hotel is located conveniently to some restaurants and stores if you need to run out to pick up something or grab a bite to eat.

Review collected in partnership with Hilton Hotels & Resorts

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BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your kind review we hope you will return and see us again soon. Bill Spencer General Manager More 

Walla Walla, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

For a trip back to the 1980's please come see the stained carpets and marginal amenities of this lovely dinosaur. Pay for wifi access on a nickel and dime basis that allows you to suffer from dial up speed delivery. Order wine that will be substituted for another vintage. Well, it's all swill anyway. Sigh. I'd like to say something... More 

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BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for your candid feedback. We are disappointed that we did not make a better impression and we will work hard to improve the areas you mentioned. Sincerely, Bill Spencer General Manager More 

Sacramento, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

There was trash in the walk ways outside of my doorway of which would easily have been picked up by a vacuum. There was a hair ball on the ground near the toilet and the drain in the bathtub disgustingly clogged while I showered.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
BillSpencer, General Manager at Hilton Memphis, responded to this review

Thank you for this feedback. We have passed this information on to our housekeeping team for follow up. We want every guest experience to be remarkable and we will use your comments to help accomplish that goal. Sincerely Bill Spencer General Manager More 

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Additional Information about Hilton Memphis

Address: 939 Ridge Lake Boulevard, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Memphis 3.5*
Number of rooms: 408
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TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hilton Hotels, Cheap Tickets, Hotels.com, Orbitz, Agoda, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Hilton Memphis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Memphis Hotel Memphis
Hilton Hotel Memphis
Memphis Hilton Hotel
Hotel Style:
#27 Business Hotel in Memphis

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