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Americas Best Value Inn & Suites - Memphis East

1541 Sycamore View Road, Memphis, TN 38134 (Formerly EconoLodge)
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1 room 1 adult
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Americas Best Value Inn & Suites - Memphis East
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9 Reviews from our TripAdvisor Community

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Houston, Texas
1 review
1 of 5 stars Reviewed December 25, 2015

I lived in Memphis for several years and just returned from a visit (from Houston). I like to stay off of Sycamore View because of the easy access to I-40 (was travelling to Nashville the next morning and only needed one night's stay). I searched hotels and thought the pics looked pretty good and the price was reasonable-BIG MISTAKE. My... More 

Helpful?
Thank lmlee786
Akron Ohio Usa
Level Contributor
6 reviews
1 of 5 stars Reviewed November 26, 2015 via mobile

We booked this hotel based on the photos and the location. What a disappointment! The room was disgusting, dirty carpet, furniture was sticky, the only decently clean thing was surprisingly the beds! We always check for bed bugs and I was sure we'd find them but we didn't! The bathroom was not good. The front desk person was rude and... More 

Helpful?
Thank kkcole55
New Orleans, Louisiana
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 29, 2015

Rude rude staff. Responded to English when they chose to. They advertise that a ccontinental breakfast is included. The "breakfast"consisted of fruit loops, flakes, toast and waffles. Coffee - no juice, tea or even water to make tea or drink. When I asked where water for tea and the juice was he tried to dismiss me by waving his hand... More 

Helpful?
Thank Cindy H
ABVIMemphisEast, Manager at Americas Best Value Inn & Suites - Memphis East, responded to this review

Dear Cindy H, On behalf of the staff and management, I would like to personally apologize for the issues you experienced during your visit. We do not offer a swimming pool as it has been closed for several years. If you could let us know which site you are referring to so that we can have the information removed. I... More 

Augusta, Georgia
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 17, 2015

i was going to memphis for my first time no idea what i was doing.i booked through hotles .com they had no idea where they are putting you.they got me a room cheap in west memphis but its not memphis but arkansas.i could not find it out of the blue called this one in memphis the lady jennie set me... More 

Helpful?
Thank garry f
ABVIMemphisEast, Manager at Americas Best Value Inn & Suites - Memphis East, responded to this review

Dear Gary F, Thank you for taking the time to share your experience with us. We take great pride in exceeding the expectations of our guests. I am glad that I was able to assist you with your reservations. In the future, please call us directly or visit our website when making reservations. We appreciate your business! Regards, Jeannie-GM Americas... More 

1 review
1 of 5 stars Reviewed July 5, 2015 via mobile

These rooms are disgusting do not stay here please turn around when you see this place. The pictures are fake and there false advertising to get people to stay in there hotel. Warming everyone about there hotel.

Helpful?
Thank Alexandria E
ABVIMemphisEast, Manager at Americas Best Value Inn & Suites - Memphis East, responded to this review

Dear Alexandria E, I am in receipt of your review from this past Summer. I am deeply concerned about the negative issues you had mentioned. I am not sure of the specific issues you are referencing. We do not indulge in any false advertising of our facilities and have undergone some renovations in the past year such as carpets, painting,... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 25, 2014 via mobile

Room was clean. Value hmmm OK for area. Room badly needed fixing, paint, wall repairs, furniture was broken and everything was in bad shape. Had to repair desk lamp myself when they didn't have replacement. Electric outlet was broken also. Keeping tools in van came in handy. A place to crash, was safe "I assume" only because we didn't have... More 

Helpful?
Thank Obie W
ABVIMemphisEast, Manager at Americas Best Value Inn & Suites - Memphis East, responded to this review

Dear Obie W, I appreciate the fact that you took time to post a traveler review with us. My apologies for the maintenance problems you experienced with us. We will be sure to train our staff on handling these issues in the future. Regards, Jeannie-GM Americas Best Value Inn-Memphis East, TN More 

Harrisburg, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 22, 2014

Rooms are disgusting!!! Paint peeling, beds with stains on them, just dingy and dirty. Then only good thing was the lady at front desk did issue a full refund. When asked why we would not stay, she said, "...I understand. It's not the first time." Eewww!!!!

Helpful?
2 Thank 72esmomma
Plano, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 11, 2014 via mobile

You get what you pay for, a place to sleep. The first room we were given was a king w/ a sofa sleeper. We walked in and there was no fridge or microwave, nor are there towels and the shower was leaking. I went to the front desk and the woman working seemed surprised. She gave us another room with... More 

Helpful?
1 Thank jjakk
Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 9, 2014

We booked 12 rooms for our club to attend a function in Memphis. When I made the reservation, I told the clerk that the credit card I was using would not be the one that pays for the rooms. I also stated that we would all arrive after 6pm and some would be after midnight She stated that it was... More 

Helpful?
2 Thank Harmon-Young
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