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All 135 Memphis hotels

Holiday Inn Express Memphis Southwind

2.5 of 5 Hotel   |   4068 Stansell Court, Memphis, TN 38125
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Ranked #23 of 135 hotels in Memphis
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
agff3 Bellevue, Washington
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82 people have reviewed this hotel

Traveler rating
    33
    31
    10
    3
    5
See reviews for
34
9
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20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Bellevue, Washington
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everything was good as expected. No surprises. Quiet and comfortable. Safe area which is a major concern in other parts of Memphis. Right next to a Cracker Barrel which was convenient since we arrived late and it was very stormy out..

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Rolla, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The area was nice with plenty of shopping and restaurants nearby. The rooms were spacious. The entire staff made it a point to be pleasant and accommodating. Everyone was quick with a smile and asking if everything was OK.

Was this review helpful? Yes 1
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We thank you for taking the time to share your experience while you were our guest. We know you have a choice and are honored that you selected our hotel for your lodging needs. We are committed to providing you with the level of service you have come to expect from the Holiday Inn Express & Suites. We hope to... More

Hialeah, Florida
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed a week and the staff is very friendly, rooms are very comfortable and clean, and breakfast is good. The only con I found was the internet signal. It is very weak so you have to go downstairs to get a good connection.

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PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

It was our pleasure to have you as our guests; we are very pleased to know that you were happy with our room accommodations, breakfast and customer service. We constantly strive to provide an environment of comfort and value to our guests. We hope that you will continue to stay with us on your visits to Memphis. We appreciate the... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I have stayed at this Hotel a number of times and am always amazed at the excellent staff and good humor expressed by all. Even in the face of criticism for their South-West Omelets - they managed to turn it around and made me laugh. Cool Place!

Was this review helpful? Yes 1
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We thank you for taking the time to share your experience while you were our guest. We know you have a choice and are honored that you selected our hotel for your lodging needs. We are committed to providing you with the level of service you have come to expect from the Holiday Inn Express & Suites. We constantly strive... More

Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 20, 2014

The most important part about any hotel stay experience is the comfort level of the beds. The beds here passed with flying colors! ;-) The second most important part of any decent hotel stay experience is the staff. This hotel staff are excellent, professional, courteous and friendly folks - friendly being key here! I currently live in Chattanooga, TN but... More

Was this review helpful? Yes
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We enjoyed having you as our guest , and we thank you for sharing your experience regarding your stay with the Holiday Inn Express and Suites Memphis Southwind, TN. We are always very happy when a guest contacts us about the wonderful service they have received. I will ensure that the teams are aware of your kind comments. We realize... More

Columbus, Mississippi
1 review
5 of 5 stars Reviewed January 23, 2014

Everyone was so nice and helpful. We had a great room in a great Holiday Inn. I do not believe that anyone at the desk has ever been as nice and thoughtful as Kecia Scott was, and we have stayed in many rooms in our almost 50 years of marriage. Thank you!! Rev. & Mrs. Jerry S. Horton

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PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Rev. & Mrs. Horton It was our pleasure to have you as our guests; we are very pleased to know that you were happy with our room accommodations and customer service. We will ensure that Keisha is aware of your nice comments concerning the service that she delivered to you. We constantly strive to provide an environment of comfort and... More

North Little Rock, Arkansas
1 review
5 of 5 stars Reviewed January 17, 2014

Anytime i travel to the Memphis area, this is the place i stay. Great room at a great value and the staff is top notch. I recommend this hotel to everyone who is going to Memphis whether its just for 1 night or for a week.

Was this review helpful? Yes
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

It was our pleasure to have you as our guest, we Thank you for sharing your experience regarding your stay with the Holiday Inn Express and Suites Memphis Southwind, TN. We are always very happy when a guest contacts us about the wonderful service they have received. We realize you have many choices when it comes to lodging, and we... More

New Orleans, Louisiana
1 review
1 of 5 stars Reviewed January 2, 2014

Check-in was a breeze, except the front desk agent had no personality; kinda like a robot. Checked into one room the bathroom.was a hot mess, refrigerator didn't work but the location of the room was perfecT...Sooo I called the front desk and had them move me to a different room which went well, except this room had soap, wet towels... More

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PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Thank you for taking time out of your busy schedule to make us aware of your experience while you were a guest at our hotel, Holiday Inn Express Southwind. On behalf of myself and staff, I apologize that we failed to meet your expectations. I appreciate your comments concerning your housekeeping service and I will use this incident has a... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed December 16, 2013

I booked the Meeting Room for my daughter's graduation reception. The price was very reasonable and I could not have found a better place. Room was very nice and clean, The Sales Manager, Cathy Smith was very nice and helpful. Ms. Smith was always available for questions. The staff assisted in whatever we needed and they were very nice. I... More

Was this review helpful? Yes
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We are always very happy when a guest contacts us about the wonderful service they have received. We will ensure that Cathy and our staff members are aware of your nice comments and are recognized for their wonderful service. We realize you have many choices when it came to selecting a venue for your event, and we sincerely appreciate you... More

Birmingham, Alabama
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 6, 2013

Booked last minute with nowhere to stay for my wife and I. Front desk was cordial and gave us upper floor room. Upgraded us to a suite because they had one available without our asking. Bed was comfy, property was super-clean. Would stay again if I am in the area.

Was this review helpful? Yes 1
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Whether you are traveling on business or pleasure, we know you have a choice and are honored that you selected our property for you and your wife's lodging needs. We are committed to providing you with the level of service you have come to expect from the Holiday Inn Express & Suites name, and we thank your for your kind... More

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Additional Information about Holiday Inn Express Memphis Southwind

Also Known As:
Holiday Inn Express Memphis Southwind Hotel
Holiday Inn Express Memphis Southwind Hotel Memphis
Holiday Inn Memphis
Memphis Holiday Inn
Address: 4068 Stansell Court, Memphis, TN 38125
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Best Value Hotel in Memphis
#23 Family Hotel in Memphis
#29 Business Hotel in Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Memphis Southwind 2.5*
Official Description (provided by the hotel):
Now with brand new 32" Hi Def flat screen TVs and HD channels!! The Holiday Inn Express Hotel & Suites Memphis-Hacks Cross is a beautiful hotel located at Hwy 385/Bill Morris Pkwy and Hacks Cross road in Memphis, TN. Just 1.5 miles from FedEx World Headquarters and Mike Rose Soccer Complex. We are also conveniently located to Carriage Crossing Mall, restaurants, Germantown and Collierville and only a short drive to Beale Street, Graceland, the Memphis Zoo, Fed Ex Forum, and downtown. This hotel offers free hot breakfast, daily, wireless high-speed Internet, business center and airport shuttle. Visit Memphis, TN and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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