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Holiday Inn Express Memphis Southwind

2.5 of 5 4068 Stansell Court, Memphis, TN 38125
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Certificate of Excellence 2014
Holiday Inn Express Memphis Southwind
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Holiday Inn Express Memphis Southwind
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94 reviews from our community

Traveler rating
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    36
    10
    4
    5
See reviews for
41
12
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20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This hotel was in a safe area with many eating options around. The hotel staff member, Marni (I sure hope I got it right) was very great!! We were on first name basis because I called her so much, asking questions. I would have rated the hotel a five star but the room was not as listed on the website... More 

Was this review helpful? Yes
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are pleased to know that you found our staff friendly. On the other hand, we are sorry for the inconvenience our... More 

Bells, Tennessee
2 reviews
2 of 5 stars Reviewed October 3, 2014

The hotel staff was great! Very Helpful and Courteous! Extremely disappointed in the room! Obvious water damage on the 2nd floor! Walls were unfinished in the hallway! Black mold growing on walls in hallway! Carpet in room was damp and smelled of mildew! Shower did not work properly! Extremely disappointed!

Was this review helpful? Yes
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Thank you for taking time out of your busy schedule to make us aware of your experience while you were a guest at our hotel. Please accept our sincere apologies for the inconvenience you may have experienced in respect to our renovation. We truly realize that while we are making great improvements to our hotel that it is not without... More 

Brentwood, Tennessee
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2014

My wife and I stayed here as a lower cost HIE compared to other Memphis locations. It was quiet, clean and had a very friendly staff. 3rd floor is newly remodeled and other renovations are on going. Staff were all top notch too.

Was this review helpful? Yes 2
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Thank you very much for taking the time to share your comments with us! We are always happy to receive positive reviews regarding our hotel and staff. We hope you return to stay with us again in the future and enjoy our new renovated hotel Thank you, Hotel Staff More 

Hattiesburg, Mississippi
1 review
4 of 5 stars Reviewed September 23, 2014

The room's comfort and cleanliness were great. The breakfast was great and the server was very kind. We had a problem on our second day with the lock on the room and could not get in. Maintenance had to be called to correct the problem and meanwhile we were forced to sit in the lobby for over an hour while... More 

Was this review helpful? Yes
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

It was our pleasure to have you as our guest, we Thank you for sharing your experience regarding your stay with the Holiday Inn Express and Suites Memphis Southwind, TN. We are always very happy when a guest contacts us about the wonderful service they have received. You mentioned that you had an issue with your bill, we appreciate you... More 

Newcastle, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 15, 2014 via mobile

Booked this hotel on a whim whilst visiting nashville , stayed just one night whilst absorbing the wonderful city of Memphis, the hotel didn't let the city down,clean, good rooms, staff just lovely and so welcoming. Thankyou

Was this review helpful? Yes 1
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Thank you for choosing the Holiday Inn Express Southwind for your stay in Memphis. We take great pride in our hotel and staff members. We are thrilled that your stay was very good and that you enjoyed our great staff. I will be sure to pass along your compliment to the staff. We hope that if you come to Memphis... More 

Fort Worth, Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 2, 2014

We stayed the last week of June, 2014. Our room was clean and comfortable. Breakfast was good. However, getting to the pool was inconvenient because half of the hotel was being refurbished. When it is finished it should be like new. The hotel is a good 20 minutes from downtown but we had a great time taking different routes into... More 

Was this review helpful? Yes
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Thank you very much for choosing the Holiday Inn Express Southwind. We are very happy that your stay with us was a good one. The next time you are in the Memphis area we would love to have you as our guest again. Thank you, The Hotel Staff More 

Clarksville, Tennessee
Top Contributor
298 reviews 298 reviews
53 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed August 16, 2014

My husband and I usually stay at the various HIX hotels and have been quite happy with the accommodations and breakfast. This hotel was extremely clean, excellent a/c system, great bedding and nice and quiet. There are lots of nearby restaurants to choose from and an "upscale" location. Kecia was at the desk and was very polite and took good... More 

Was this review helpful? Yes 1
Houston, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 16, 2014

Arriving after midnight following a ten-hour drive, we were very pleased with the spacious, clean room that awaited us. Even in the midst of a remodel, the staff was friendly, gracious and very patient, particularly as they worked to accommodate others coming in from the Beale Street area during its electricity blackout that night. We appreciated a quiet, comfortable night's... More 

Was this review helpful? Yes
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Thank you so much for taking the time to share your comments with us. We are happy to hear that you had a positive experience while staying with us. I will be sure to share your kind comments with the front desk as well. Please come back to see us anytime you are in the Memphis area. The Hotel Staff More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 15, 2014

The rooms were big, nicely adorned, and clean. The breakfast was good, the biscuits amazing. It was honestly a tremendous free breakfast that left my wife and I full. The pool was small but adequate for a refreshing retreat from the Delta heat. And the gem of the place was the staff. Oh God they made our stay feel like... More 

Was this review helpful? Yes
Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2014

Three couples traveling to Memphis for the Memphis in May BBQ CookOff. Great location for getting around without staying in the congested downtown. Excellent helpful staff. Rooms clean and well appointed.Excellent directions to places recommended to eat in the area. Friendly, remembered us as we left and returned. Breakfast staff accommodating and cheerful. Can not say enough good things.. 6... More 

Was this review helpful? Yes 1
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We are so pleased that you enjoyed our city and Memphis in May, and we hope that you plan to attend again next year. We thank you for sharing your experience regarding your event with the Holiday Inn Express and Suites Memphis Southwind, TN. We are always very happy when a guest contacts us about the wonderful service they have... More 

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Additional Information about Holiday Inn Express Memphis Southwind

Address: 4068 Stansell Court, Memphis, TN 38125
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Memphis Southwind 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Memphis Southwind Hotel Memphis
Holiday Inn Memphis
Memphis Holiday Inn
Hotel Style:
#18 Romantic Hotel in Memphis

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