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Holiday Inn Express Memphis Southwind

#22 of 134 Hotels in Memphis
Certificate of Excellence
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4068 Stansell Court, Memphis, TN 38125
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1 room 1 guest
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Holiday Inn Express Memphis Southwind
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111 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jarrell, Texas
Level Contributor
176 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got in late after having car trouble on the road, and almost everything about our stay here made getting through our difficulties more bearable. The price was right. The room was fantastic, the bed uber-comfortable. Breakfast was excellent -- that was real sausage gravy, not a mix, with the biscuits-n-gravy. The coffee was decent. The staff were polite and... More 

Was this review helpful? Yes
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Thank you for being a guest with us and leaving feedback of our property. We are pleased to know that you found our room accommodations to meet your expectations. Also we appreciate your kind comments concerning our staff. We are sorry about any inconvenience the internet service may have caused. We have taken note of your comments, and we are... More 

Birmingham,Alabama
Level Contributor
78 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was located near an abundance of restaurants. It sits right behind a Hampton Inn so you cant see it from the road if you are using a GPS. Hotel had all the amenities I needed and breakfast was hot with variety as well. The staff was very welcoming and delightful. Parking seemed safe and it being near the... More 

Was this review helpful? Yes
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We appreciate you sharing your experience regarding your stay with the Holiday Inn Express and Suites Memphis Southwind, TN. We are always very happy when a guest contacts us about the wonderful service they have received. We realize you have many choices when it comes to lodging, and we sincerely appreciate you choosing us. Thank you again for your kind... More 

Carbondale, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

stayed 4 days at this hotel. staff was great! hotel was decent clean. price was right at little over $100.00 with tax. got a little noisy thursday toward the weekend with baseball and family reunions. staff got them to put a lid on it. elevator went out but was working again by the next day. good stay overall. near everything... More 

Was this review helpful? Yes 2
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

It was our pleasure to have you as our guests; we are very pleased to know that you were happy with our room accommodations and customer service.We constantly strive to provide an environment of comfort and value to our guests. We hope that you will continue to stay with us on your visits to Memphis. We appreciate the feedback we... More 

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 4 weeks ago

The room wasn't bad except that the tile floor in the room was sticky and the shower curtain had mold on it. Also, we stayed on the first floor and were disappointed to find that the heavy curtains on the window were purely decorative and didn't close all the way which meant that unless you want people in the parking... More 

Was this review helpful? Yes
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We are always very happy when a guest contacts us about the wonderful service they have received. You mentioned that you had an issue with you shower curtain, we appreciate you sharing this with us, it allows us the opportunity to make the needed adjustments and repair before the next guest. We realize you have many choices when it comes... More 

San Francisco, California
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and helpful. We stayed there for 5 days. They went above and beyond to make us feel comfortable during our stay. They always greeted us with a smile and made an effort to meet our personal needs since we were new to the area.

Was this review helpful? Yes
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We thank you for taking the time to share your experience while you were our guest. We know you have a choice and are honored that you selected our hotel for your lodging needs. We are committed to providing you with the level of service you have come to expect from the Holiday Inn Express & Suites. We constantly strive... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

We stayed here just for one night, but the service was incredible. The staff was very welcoming and helpful. Great place, nice and centrally located to Beale Street. I just cant get over how helpful the staff was, even the valet who parked our car- let us go back to the car to grab our swim suits, and provided us... More 

Was this review helpful? Yes 1
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

What a wonderful review , however this is not for our hotel. This is for a downtown hotel. More 

Mount Morris, Michigan, United States
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed July 8, 2015

We were just passing through on our way home to Michigan. We did go out of our way "a bit" to check Memphis out. We were excited to see downtown and all the buildings with guitars lighting up the main street. It seemed that every building, no matter how small, had a band playing and the singers were calling us... More 

Was this review helpful? Yes 2
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Were so glad you found us and It was nice of you to share your experience regarding your stay with the Holiday Inn Express and Suites Memphis Southwind, TN. We realize you have many choices when it comes to lodging, and we sincerely appreciate you choosing us. Thank you again for your kind words. We hope to have you as... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 2, 2015

Very nice lobby! Very quite, good size rooms, comfortable beds and nice bathroom. No problems with anything. Pool was nice and kept up. Nice and close to gas station and stores. Decent drive to Elvis but worth it. I would come here again without a question. Very friendly staff and good breakfast as well!

Was this review helpful? Yes 2
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

It was our pleasure to have you as our guests; we are very pleased to know that you were happy with our room accommodations and customer service. We will ensure that our team are aware of your nice comments concerning the service that they delivered to you. We constantly strive to provide an environment of comfort and value to our... More 

Hot Springs, Arkansas
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 4, 2015

My wife booked this hotel for one night on our way back from the Smoky Mountains. 5/30/15 Normally we stay near the wolfchase galleria, so I wasn't too happy with her choice but it was $50 cheaper for a KING Suite room. We travelled with our 3 children. The area this hotel is located in is very off-putting to say... More 

Was this review helpful? Yes 3
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We thank you so much for taking the time to share your experience while you were our guest. We know you have a choice and are honored that you selected our hotel for your lodging needs. We are committed to providing you with the level of service you have come to expect from the Holiday Inn Express & Suites. We... More 

Kansas City, Missouri
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 26, 2015

This hotel is provides large rooms w/ refridgerators and I think there was a microwave. The wi-fi was adequate. The rooms were VERY clean w/ no oders. The location is in a subarb so you are a little far from downtown. I did not care for the breakfast but that's fine because there is a Cracker Barell nearby. Also, I... More 

Was this review helpful? Yes 1
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We thank you for taking the time to share your experience while you were our guest. We know you have a choice and are honored that you selected our hotel for your lodging needs. We are committed to providing you with the level of service you have come to expect from the Holiday Inn Express & Suites. We constantly strive... More 

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