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Homewood Suites Memphis - Hacks Cross


Homewood Suites Memphis - Hacks Cross
Hotel class 3 of 5
3583 Hacks Cross Rd, Memphis, TN 38125
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Traveler Reviews

72% Recommend
4.0 of 5 stars 11 reviews
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5 of 5 stars
ksheff-travel 22 contributions
Eagan, Minnesota
Jan 17, 2009 | Trip type: Family

I've stayed at other Homewood Suites before so was surprised that this suite was pretty small in every way. There are granite counters and dark cherry cabinets, which are a nice upgrade. I thought it was odd that the "lodge" with the check in/out desk, lobby and breakfast area is in a separate building from the 4 floors of rooms.... more

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5 of 5 stars
CarolinaSPAGirl 20 contributions
Columbia, SC
Jul 7, 2008 | Trip type: Friends getaway

This is the first stop on our cross country trip. After driving 10 hours we arrived around 9:00 and were told that the two bedroom suite we had reserved had not been cleaned and was unavailable. The lady at the front desk was very apologitic and gave us adjoining one bedroom suites for the same rate. The suites are charming.... more

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2 of 5 stars
Calcio64 3 contributions
Huntsville, AL
Nov 26, 2007 | Trip type: Family
2/2 found this review helpful

Accommodations are like other Homewood Suites; however, the billing practices and sales staff are a different story. We were staying at the hotel to attend a sporting event and the hotel tried to charge us more for the room. Luckily, we had a confirmation, but the sales staff was very "tricky" trying not to honor the confirmation. After endless hours... more

Management response from
memhwhw, Manager

Homewood Suites Southwind has an agreement with Mike Rose Soccer complex which is the sporting venue this guest is referring to. That agreement is for a specific rate for all teams so that every team is represented fairly. Mike Rose is also compensated a commission for representing those teams as agreed in their contract with that club organization. If a...

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4 of 5 stars
cwiley34 17 contributions
Atlanta, GA
Jul 17, 2007 | Trip type: Business, Solo travel

Stayed at the hotel for one night. The recpetion staff was very inviting. The room was clean and surprisingly modern with granite counter tops on the bathroom sink. The location is situated on a street that has plenty of dining (TGI Friday's, Olive Garden, etc.). The only negative was the fact that the bathroom only had a shower and no... more

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2 of 5 stars
hex589 1 contribution
philadelphia
Jul 1, 2007 | Trip type: Family
2/2 found this review helpful

The rooms were great, clean and spotless. However, with beer on tap in the evenings, this place was crowded with drunk people in the evenings. The pool is apparently open to the public. People were just driving up and using it. While I was there, hoards of basketball players were noisily roaming the halls at all hours and the breakfast... more

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5 of 5 stars
adieax 4 contributions
Nashville
Jun 15, 2007 | Trip type: Business, Solo travel

Stayed at this hotel for a week. My room was spotless. The best thing about this hotel is the staff! The AGM is wonderful, everyone at the front desk was great, the social hour host was amazing. The shuttle service was wonderful, took me everywhere I wanted to go! The hotel is in a nice, safe location and the hotel... more

Wonderful!
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5 of 5 stars
SkiCountry 21 contributions
Atlanta, GA
May 25, 2007 | Trip type: Business, Solo travel

This was my first time staying at a Homewood Suites. I was very pleasantly surprised. The guest room is very nice size with mini kitchenette, living area, work desk. Very clean hotel. The breakfast area is very nice and roomy and there is a little outdoor area where you can also eat breakfast. The staff were very attentive. I felt... more

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5 of 5 stars
fedexflyer 22 contributions
Memphis, TN
Mar 5, 2007 | Trip type: Family
2/2 found this review helpful

The Homewood Suites Memphis-Hacks Cross became our "home away from home" when we had to move out of our Memphis house for four days due to construction. The hotel is located directly behind a Hampton Inn & Suites, and both properties are directly across the street from the world headquarters of FedEx Express. While technically in Memphis, it is on... more

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5 of 5 stars
bellatheactress 1 contribution
arkansas,little rock
Nov 16, 2006

I think this is a great hotel. I didn't spend to much money on it either.My daughter had a soccer tournament there and she and the rest of the team and parents had a wonderful sleep The breakfast was alright my daughter said , but she is not to much of a breakfast eater . We have plan to go... more

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1 of 5 stars
redmoon 19 contributions
HOUSTON, TX
Mar 18, 2005
4/5 found this review helpful

This is a beautiful hotel in a nice location. We stayed there twice and each time had terrible problems. The first time, they did not have the room that we had reserved and gave us another one. That one had two noisy, broken air conditioners. Athletic teams were running wild through the hotel and it was a terrible experience. We... more

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Homewood Suites Memphis - Hacks Cross Also Known As

Address: 3583 Hacks Cross Rd, Memphis, TN 38125