This hotel was a major disappointment. I've stayed at many different Homewood Suites around the country and usually have had very good experiences. Not here though. When my family arrived to check in we were told by the front desk clerk that the two bedroom suite with 3 king beds that I had reserved was not available. They only had... more

I've stayed at other Homewood Suites before so was surprised that this suite was pretty small in every way. There are granite counters and dark cherry cabinets, which are a nice upgrade. I thought it was odd that the "lodge" with the check in/out desk, lobby and breakfast area is in a separate building from the 4 floors of rooms.... more

This is the first stop on our cross country trip. After driving 10 hours we arrived around 9:00 and were told that the two bedroom suite we had reserved had not been cleaned and was unavailable. The lady at the front desk was very apologitic and gave us adjoining one bedroom suites for the same rate. The suites are charming.... more

Accommodations are like other Homewood Suites; however, the billing practices and sales staff are a different story. We were staying at the hotel to attend a sporting event and the hotel tried to charge us more for the room. Luckily, we had a confirmation, but the sales staff was very "tricky" trying not to honor the confirmation. After endless hours... more

Stayed at the hotel for one night. The recpetion staff was very inviting. The room was clean and surprisingly modern with granite counter tops on the bathroom sink. The location is situated on a street that has plenty of dining (TGI Friday's, Olive Garden, etc.). The only negative was the fact that the bathroom only had a shower and no... more

The rooms were great, clean and spotless. However, with beer on tap in the evenings, this place was crowded with drunk people in the evenings. The pool is apparently open to the public. People were just driving up and using it. While I was there, hoards of basketball players were noisily roaming the halls at all hours and the breakfast... more

Stayed at this hotel for a week. My room was spotless. The best thing about this hotel is the staff! The AGM is wonderful, everyone at the front desk was great, the social hour host was amazing. The shuttle service was wonderful, took me everywhere I wanted to go! The hotel is in a nice, safe location and the hotel... more

This was my first time staying at a Homewood Suites. I was very pleasantly surprised. The guest room is very nice size with mini kitchenette, living area, work desk. Very clean hotel. The breakfast area is very nice and roomy and there is a little outdoor area where you can also eat breakfast. The staff were very attentive. I felt... more

The Homewood Suites Memphis-Hacks Cross became our "home away from home" when we had to move out of our Memphis house for four days due to construction. The hotel is located directly behind a Hampton Inn & Suites, and both properties are directly across the street from the world headquarters of FedEx Express. While technically in Memphis, it is on... more