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Holiday Inn Univ of Memphis

#17 of 134 Hotels in Memphis
Certificate of Excellence
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3700 Central Avenue, Memphis, TN 38111
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1 room 1 guest
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Holiday Inn Univ of Memphis
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126 Reviews from our TripAdvisor Community

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Traveler rating
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40
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bartlett, TN
Level Contributor
161 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night before going to a conference the next morning at the Fogelman Executive Conference Center & Hotel. Hotel is a training facility for students at the college as well and is located on the college campus

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debbie C. General Manager More 

Birmingham, AL
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed two nights at the U of M Holiday Inn room 408 and found it very, comfortable, clean and quiet. The room was suite type with a separate "living area" with microwave, 4-cup coffee pot and mini-fridge.The beds were comfortable and the room furnishings were of standard Holiday Inn quality. We heard no noises from any... More 

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We truly appreciate your patience during our changeover from analog to HD TV. We feel this will now better serve our guest. We hope you will visit us... More 

Perryville
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was near some business I had to do in Memphis, which was the number one reason for staying. Both check-in and check-out were quick. The bathroom floor of the room was dirty, and there was hair on the toilet, tub, etc. The room was also missing an iron but I wasn't in need of one during my stay.... More 

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Managua
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a lovely hotel in a lovely area of Memphis. It looks like a much more upscale hotel than the great majority of Holiday Inns I have visited. The staff was great. The room was a suite with a refrigerator, microwave, and coffee pot in the "den" area. The staff was fantastic: friendly and helpful. The "airport shuttle" also... More 

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debbie C. General Manager More 

Proctorville, Ohio
Level Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 15, 2015

We stayed there for a reunion and the staff was very helpful and conscientious. Our room had all the necessary amenities and was very comfortable. The coffee in our suite was very good and there was a microfridge although we didn't use it. One thing though, we stayed two nights and told the front desk that we didn't need new... More 

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debbie C. General Manager More 

Newmarket, New Hampshire
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 17, 2015

Overall this is a decent hotel and we would stay there again. We liked having a spacious suite to spread out in. We got some food from the bar since the main restaurant was closed and it was pretty good and reasonably priced. As an IHG platinum member I was disappointed that my membership status was not acknowledged by the... More 

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Debbie... More 

Decatur, Alabama, United States
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 25, 2015

When I called to make a reservation at University of Memphis Holiday Inn, I was told about their sister hotel, Fogelman Executive Center which is comprised of Queen Suites at a very reasonable price. We were in town for a family wedding and knew we would only be in the room at night so we decided to give it a... More 

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I regret the noisy neighbors. I wish you had let the desk know so we could have addressed the issue. We hope you will visit us again. Sincerely,... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 30, 2015

All I can say is Great ! Room is great! Price is great! Location was great! Staff was great! The rooms were quiet, clean and very spacious. Easy accessible wireless internet! Beds were super comfy. The only issue I have ever with hotels is the pillows.

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debbie C. General Manager More 

Montgomery, New York
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed April 29, 2015

The hotel has a sign up depicting some sort of school of hospitality management but in reality that is all a joke... We thought we would receive exemplary service since this is a teaching hotel but in reality this place is a black hole covered in bricks. The bar tender in the lounge informed us that management doesn't care about... More 

Was this review helpful? Yes 1
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.i can assure... More 

Nashville, Tennessee
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

I usually stay at the Holiday Inn Express on Union Avenue in Memphis. I love that place. I had to go back to Memphis for business and the company booked me in the Holiday Inn University of Memphis location across the street from Memphis State University. I was pleasantly surprised.. All the rooms are Suites... They all have microwaves and... More 

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I apologize for the inconvenience at check in. For clarification, you can reserve the bed type you need when you make your reservation. It is based on availability. It sounds like the Kings were not available when your reservation was confirmed.... More 

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