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Holiday Inn Univ of Memphis

#13 of 135 Hotels in Memphis
Certificate of Excellence
3.0 of 5
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3700 Central Avenue, Memphis, TN 38111
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Holiday Inn Univ of Memphis
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Ranked #13 of 135 Hotels in Memphis
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
Arlene G Decatur, Alabama, United States
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120 reviews from our community

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    12
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38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Decatur, Alabama, United States
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

When I called to make a reservation at University of Memphis Holiday Inn, I was told about their sister hotel, Fogelman Executive Center which is comprised of Queen Suites at a very reasonable price. We were in town for a family wedding and knew we would only be in the room at night so we decided to give it a... More 

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Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I regret the noisy neighbors. I wish you had let the desk know so we could have addressed the issue. We hope you will visit us again. Sincerely,... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All I can say is Great ! Room is great! Price is great! Location was great! Staff was great! The rooms were quiet, clean and very spacious. Easy accessible wireless internet! Beds were super comfy. The only issue I have ever with hotels is the pillows.

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debbie C. General Manager More 

Montgomery, New York
Top Contributor
52 reviews 52 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel has a sign up depicting some sort of school of hospitality management but in reality that is all a joke... We thought we would receive exemplary service since this is a teaching hotel but in reality this place is a black hole covered in bricks. The bar tender in the lounge informed us that management doesn't care about... More 

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Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.i can assure... More 

Nashville, Tennessee
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

I usually stay at the Holiday Inn Express on Union Avenue in Memphis. I love that place. I had to go back to Memphis for business and the company booked me in the Holiday Inn University of Memphis location across the street from Memphis State University. I was pleasantly surprised.. All the rooms are Suites... They all have microwaves and... More 

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Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I apologize for the inconvenience at check in. For clarification, you can reserve the bed type you need when you make your reservation. It is based on availability. It sounds like the Kings were not available when your reservation was confirmed.... More 

North Augusta, South Carolina
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

The rooms in this hotel are very spacious. Perfect for business and pleasure. The room was clean and service was quick. The staff were very helpful. I will stay here again and recommend it. The only thing negative I could say, is the plants in the lobby hadn't been dusted in a while..

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Debbie C. General Manager More 

Atlanta, Georgia
Contributor
16 reviews 16 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 3, 2015

The staff are really the only factor that take this hotel from average to very good. The physical plant itself is typical Holiday Inn, generally very clean although there were a few ants in the dresser. It is centrally located with various dining options within a mile or two although having a mini fridge and microwave in the suite configuration... More 

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed the staff. It's something our staff takes great pride in, so we value your feedback. I will definitely have an exterminator make sure the ants are eliminated immediately. I apologize for the inconvenience. We hope you will visit us again. Sincerely, Debbie C. General... More 

Los Angeles, California
Top Contributor
65 reviews 65 reviews
55 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 2, 2015

Nothing special but functional hotel. Food was marginal. Room was mostly clean with the exception of two ants that were crawling around. Good service. Nice people. I had my meetings across the street so I stayed here.

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the items you mentioned. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Debbie C. General Manager More 

Memphis, Tennessee
Top Contributor
222 reviews 222 reviews
37 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed March 26, 2015

Have had brunch here several time and never been disappointed. Champagne is included and there are so many, many choices. Always busy but never feels crowded. They usually give Moms a long stem rose on Mothers' Day. Very sweet. Parking is easy and free.

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you for the nice remarks about our Brunch. We are glad you enjoyed it and hope you will visit again. Debbie C. General Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

This is a really nice hotel. It's very clean and the staff was super nice. Loved that we had a microwave and refrigerator in our room, as well as a little sitting area. Would definitely stay here again.

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debbie C. General Manager More 

Memphis
Top Contributor
194 reviews 194 reviews
20 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed March 3, 2015

I recently met a colleague from the U here for breakfast. It was my first time in the restaurant. Parking was easy. Staff were ok, but there were no spoons at our table (rest of silver was there), took some time to get toast, which was cold upon arrival, the eggs from the buffet were runny and bacon was not... More 

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel and our Brunch.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debbie C General Manager More 

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