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Holiday Inn Univ of Memphis

#10 of 134 Hotels in Memphis
Certificate of Excellence
3.0 of 5
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3700 Central Avenue, Memphis, TN 38111
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Holiday Inn Univ of Memphis
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Ranked #10 of 134 Hotels in Memphis
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
radioeye Nashville, Tennessee
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117 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I usually stay at the Holiday Inn Express on Union Avenue in Memphis. I love that place. I had to go back to Memphis for business and the company booked me in the Holiday Inn University of Memphis location across the street from Memphis State University. I was pleasantly surprised.. All the rooms are Suites... They all have microwaves and... More 

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I apologize for the inconvenience at check in. For clarification, you can reserve the bed type you need when you make your reservation. It is based on availability. It sounds like the Kings were not available when your reservation was confirmed.... More 

North Augusta, South Carolina
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The rooms in this hotel are very spacious. Perfect for business and pleasure. The room was clean and service was quick. The staff were very helpful. I will stay here again and recommend it. The only thing negative I could say, is the plants in the lobby hadn't been dusted in a while..

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Debbie C. General Manager More 

Atlanta, Georgia
Contributor
16 reviews 16 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff are really the only factor that take this hotel from average to very good. The physical plant itself is typical Holiday Inn, generally very clean although there were a few ants in the dresser. It is centrally located with various dining options within a mile or two although having a mini fridge and microwave in the suite configuration... More 

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Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed the staff. It's something our staff takes great pride in, so we value your feedback. I will definitely have an exterminator make sure the ants are eliminated immediately. I apologize for the inconvenience. We hope you will visit us again. Sincerely, Debbie C. General... More 

Los Angeles, California
Top Contributor
62 reviews 62 reviews
53 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing special but functional hotel. Food was marginal. Room was mostly clean with the exception of two ants that were crawling around. Good service. Nice people. I had my meetings across the street so I stayed here.

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Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the items you mentioned. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Debbie C. General Manager More 

Memphis, Tennessee
Top Contributor
213 reviews 213 reviews
36 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have had brunch here several time and never been disappointed. Champagne is included and there are so many, many choices. Always busy but never feels crowded. They usually give Moms a long stem rose on Mothers' Day. Very sweet. Parking is easy and free.

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

This is a really nice hotel. It's very clean and the staff was super nice. Loved that we had a microwave and refrigerator in our room, as well as a little sitting area. Would definitely stay here again.

Was this review helpful? Yes
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debbie C. General Manager More 

Memphis
Top Contributor
189 reviews 189 reviews
20 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed March 3, 2015

I recently met a colleague from the U here for breakfast. It was my first time in the restaurant. Parking was easy. Staff were ok, but there were no spoons at our table (rest of silver was there), took some time to get toast, which was cold upon arrival, the eggs from the buffet were runny and bacon was not... More 

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Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel and our Brunch.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debbie C General Manager More 

Bristow, Indiana
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 2, 2015

Hotel is directly across the street from the back side of the arts section of Univ. of Memphis. There are very few rooms in this hotel so it was quiet, even though there were a lot of events in the banquet rooms on the 3rd floor the weekend we were there. Try to avoid the 3rd floor which is where... More 

Was this review helpful? Yes 1
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you for taking the time to write a review! We appreciate your comments. We are glad you enjoyed your stay and look forward to having you back soon. Debbie C. General Manager More 

Perth, Australia
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 4, 2015 via mobile

I was in town on business and put up at the Holiday Inn UofM. Very smoothly-run operation with friendly staff and clean, well-appointed facilities. The room was large with a separate living and bedroom area. The exercise room was small but had a variety of cardio equipment and a weights station. The food at the restaurant was very good. It's... More 

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Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you for the kind remarks! We appreciate you staying with us and glad you enjoyed your stay. We look forward to having you back very soon! Debbie C. General Manager More 

Boise, Idaho
Top Contributor
60 reviews 60 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 31, 2015

I got extremely lucky on this one. I needed a hotel for just one night in Memphis, and chose this Holiday Inn because it used the least number of points. I had no idea how great this place was until I arrived. It is a beautiful property and the staff is extremely helpful. And it doesn't hurt that there is... More 

Was this review helpful? Yes 1
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for the great review! I am so glad you found us. We are glad you will stay again when in the area. We look forward to having you! Debbie C. General Manager More 

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