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Holiday Inn Univ of Memphis

#19 of 134 Hotels in Memphis
Certificate of Excellence
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3700 Central Avenue, Memphis, TN 38111
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Holiday Inn Univ of Memphis
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141 Reviews from our TripAdvisor Community

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Nashville, Tennessee
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The buffet has salad items and hot food. they never put spinach in the salad buffet but if you ask for it, they will bring you a plate. The food is varied and always fresh and hot. You will always find something good and to your liking on that buffet. Deserts are great too if you still have room to... More 

Helpful?
Thank shalimar55229
Imperial, California
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I had to Drive from California to my Fathers Farm in Tennessee, then back to California. Broke the trip up into 2 1/2 days. On the way out ended the second day in Memphis. Booked this hotel, as it was right off highway 72 and that was on my driving route to my dads house. As it turns out, it... More 

Helpful?
Thank Mike B
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel and all of the great comments about the location. I will certainly pass these comments on to the staff.  I am pleased to hear you enjoyed your stay with us. It's definitely something our staff takes great pride in, so we value your feedback. We hope you will visit us again... More 

southeast
Level Contributor
152 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was clean, staff very friendly and accommodating. I wasn't sure if anyone else was in the hotel. Each room is a suite which was very nice. We had breakfast and the food was amazing and the staff there very nice. It is not close to the UT school of Pharmacy and it is not in a great area.... More 

Helpful?
Thank cometexp
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I'm sorry to hear the location didn't work for you. We are actually a very safe location directly on the campus of the University of Memphis. Our staff, including myself walk the campus on a daily basis. I am glad you... More 

Fort Smith, Arkansas
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 4, 2016

Our child attends Rhodes College and every time we take or pick up for a new semester or holiday break, we stay at this hotel for it's safe location, clean and spacious rooms and very friendly staff. The rooms are huge and literally across the street from the U of M. Free parking is just steps away from the front... More 

Helpful?
Thank QueenieEileenie
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debbie C. General Manager More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 20, 2015 via mobile

Me and my family were in town for the Memphis Grizzlies basketball camp and game. Me and my husband are spire elite IHG members and always stay at holiday inns. We stayed here 2 nights on points and I was very pleased. After 3 bad experiences at the holiday inn brand, we were determined if this hotel was not satisfactory... More 

Helpful?
Thank Photokim
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review. I am pleased to hear that you enjoyed your stay with us. We appreciate you allowing us the opportunity to renew your faith in the brand. We hope to see you again real soon. Go Grizzlies!! Debbie Cowgill General Manager More 

Little Rock, Arkansas
1 review
2 of 5 stars Reviewed December 11, 2015 via mobile

I booked this hotel based on the ratings and I wanted to make sure it was in a safe place in Memphis. It seems like it is in a safe area...that's the only thing good about it. I am used to staying in nice hotels and this one is dated. It has a musty, almost smoky smell to it. I... More 

Helpful?
Thank perksisa
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. I am a little confused about the musty smoky smell since we are 100 percent smoke free but I will look into this. We... More 

DC
Level Contributor
58 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

I am used to a five star travel life, but sometimes circumstances send you elsewhere. Hello, Holiday Inn University. It is a big, sprawling brick building. Honestly, it seems a bit like a nice University Residence Hall and that was unsettling at first. Then I learned it is partnered with the UofM hospitality school and that made more sense. My... More 

Helpful?
Thank spoiledtravelguy
IHGCare, Guest Relations Manager at Holiday Inn Univ of Memphis, responded to this review

Dear spoiledtravelguy, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the overall condition of our suite particularly the bed and the bathroom among the others. However, I was concerned to see that you were not impressed with our shower and our bathroom amenities. Rest... More 

Middleburg, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 30, 2015

I visited during Thanksgiving weekend and enjoyed my stay. My room was very nice and updated. No complaints at all. So many pillows! I am a smoker and there was a place covered from the rain that was away from others but still was easy to get to.

Helpful?
Thank Attaylor99
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank your for your review. I am please that you enjoyed your stay with us. We look forward to having you back real soon. Sincerely, Debbie C. General Manager More 

Level Contributor
21 reviews
5 of 5 stars Reviewed November 24, 2015 via mobile

This holiday inn is located in the middle of Memphis and is 20 minutes to downtown and Graceland, but it is across the street from the university of Memphis. The lobby has a huge atrium and a hotel school in the building, plus a mini museum dedicated to Kemmons Wilson, the founder of holiday inn. All the rooms in this... More 

Helpful?
Thank JW V
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debbie C. General Manager More 

Nashville, Tennessee
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 6, 2015

I have stayed in this hotel several times and have always had a good experience. The rooms are clean and well maintained, but you won't believe what happened in the restaurant. On my most recent trip, they had some real problems with service at the front desk and in the restaurant. If you have breakfast there, get the buffet. The... More 

Helpful?
Thank Henry L
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during breakfast, as that is not up to our normal standards. We will share your feedback with our kitchen staff and make the necessary training to correct this. We hope you choose to stay with us again, so we can show you our true level... More 

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