We stayed here the night before our honeymoon to Mexico. We just booked here since it was close to the airport, offered free shuttle to/from airport, and let us keep our car there. The place is gated and lost of lighting. (my wife was paranoid about having her car there for a week). The room was very roomy and clean.... More

Would stay here everytime i'm in Memphis...the staff was outstanding, more like family....the room was fantastic....and breakfast superb....going back down and will be there this coming Saturday night (7/16/11) I have a family member @ St. Jude's and this Hotel is the best...so compassionate! Love you guys...look forward to seeing u soon! Keep up the good work! More

Wow, from the moment my love and I walk into the hotel we rec'd breath-taking great service from the staff. This continue when we asked for much needed direction, heaven sent Director Ms. Cook arrive and assisted us with over & beyoud service. Look I travel a lot with my job & lady of mine and one thing I come... More

We stayed here just the one night whilst in the Memphis area. The staff were very friendly and helped us with our every request. The room was large and clean, maybe a little rough around the edges but only if you happened to be looking under the bedside cabinet etc. After a hot day exploring Memphis we went to the... More

We often stay at Holiday Inn Express hotels but this one is the worst we have ever been to. We are Priority Club members so they upgraded us to a mini-suite with a king bed and single sofa bed for our daughter. After returning from dinner, we found out that you could NOT sit or sleep on the sofa bed.... More

We switched our reservation from another hotel to get an indoor pool for our daughter to swim in (thunderstorms outside). What a mistake. The staff is friendly and welcoming but the hotel is in pitiful condition. Our room smells like some kind of cleaning solvent akin to lighter fluid. The internet connection is slow and unreliable. The carpet throughout the... More

We stayed here as part of our Graceland and Beale Street trip. We had 2 rooms. The bathroom fans did not work in either room. Our bathroom fan had not worked in so long that there was rust around the metal door frame. I told the staff about it and they said they would contact maintance. We never heard anything... More

I didn't expect a perfect hotel as hotels.com only gives it 2.5 stars. However I expect much more from the Holiday Inn brand. The lobby is nice, however the rooms need work. At first they sent us to a room that was already occupied. When that was fixed we noticed the rooms were not in good shape. The room smelled... More

I booked three rooms at this Holiday Inn Express for the night of July 17. Went through the website but ended up making arrangements through a 800 number. We specifically needed three rooms, king beds and one room with a sofa sleeper. Our youth shared a king room and the adults had their own rooms. The rooms were clean. Breakfast... More