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BEST WESTERN Executive Inn

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3105 Millbranch Road, Memphis, TN 38116-1917
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1 room 1 adult
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BEST WESTERN Executive Inn
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349 Reviews from our TripAdvisor Community

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Cherokee Village, Arkansas
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are dated but clean and comfy. We found out on Trip Advisor that their shuttle was not available early mornings...we had to leave at 345 am! Stephanie was able to arrange a private shuttle and it was prompt and reasonable. When we returned we called hotel and their shuttle came promptly and the driver was helpful with our bags!... More 

Helpful?
Thank Aturnee
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

West Salem
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We are always happy to stay at a Best Western They have a great reputation, however this one was awful. Old stinky rooms, broken furniture and drapes didn't fit right so a lot of light came in the room at night. No acknowledgment when you came through the office area. Breakfast was decent. Lady taking care of breakfast did say... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Wendy S
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Rome, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay at this hotel was outstanding. The people were all very friendly and offered suggestions for transportation and activities. Stephanie front desk and Angela food service were great so friendly and accommodating. Would definitely recommend hotel.

Helpful?
Thank karenandbrad2016
Nimesh P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

West Des Moines, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 26, 2015

The room had two double beds and a single pull out couch. There were only three towels stocked in the room though. The toilet did not flush. The place was clean though. Breakfast consisted of cold eggs, sausage gravy with no biscuits, stale pastries, and cereal. When we had been down there for about 15 minutes, the staff member went... More 

Helpful?
2 Thank Kristen B
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

We really appreciate your feedback regarding your stay at our hotel and this information will help us to continue working on a better hotel for your future stays. More 

Dallas, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 21, 2015

Booked an airport hotel because we needed to be close to airport and needed the shuttle. HOWEVER, their shuttle was not available ... not in the evening, and not in the early morning! Completely unacceptable when advertised and confirmed that airport shuttle is available! Also, if you are going to be an "airport" hotel then breakfast better be served starting... More 

Helpful?
2 Thank dallastraveler213
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Buda, Texas
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 4, 2015

This was a nice place but my problem with it lies in their policies. I had inadvertently put the wrong arrival date on my online reservation. This was discovered upon arrival. Since it was for the night before and I never called I was charged for the night I wasn't there (accidentally). I actually was in another one of their... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Kevin M
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for all your feedback Kevin, and i do apologize for any inconveniences that may have occurred . Your feedback is very important to us as well as each and every one of our guests. More 

Park Ridge, Illinois
1 review
4 of 5 stars Reviewed November 29, 2015

The Best Western was clean. They had good breakfast. It Was very close to Graceland. The Express way was close to go down any where else. The employees where very helpful. No problem with anything. We will recommend it ,

Helpful?
Thank s0fiap12
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for giving us your feedback from your stay, we are excited you enjoyed the time you spent here with us and look forward to you coming back. With your feedback it helps us to move forward and continue to provide superior customer service to each and every one of our guests. More 

Keokuk, Iowa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 28, 2015

Parking and rooms were secure, you had to have a room key to park in lot. Very clean and close to everything we wanted to go to. Only down side was right next to airport so we heard the plains but with TV on hardly at all. Plus not many places in Memphis where you can not here the planes.... More 

Review collected in partnership with Best Western

Helpful?
1 Thank buzzbrks2
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for taking the time to give us your feedback from your stay at your property. We are glad you were able to have an enjoyable experience wit h us here at Best Western Executive Inn More 

Brooklyn, Iowa
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 18, 2015

When in Memphis and you need a place close to the airport and/or Graceland and/or Memphis BBQ places--this it the B/W motel for you. They have a shuttle for the airport to/from(only a couple miles) & gated/secure parking(if you need to safely park your car for $25/car & only a couple miles from Graceland (Elvis' home) & several well known... More 

Review collected in partnership with Best Western

Helpful?
2 Thank Ronald A
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for your feedback Ronald. Your feedback is very helpful to us here.. We are here to provide not only yourself but future guest as well superior customer service. We are glad you were pleased with yur stay and our services , and we look forward to you staying at our property again. More 

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