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All 134 Memphis hotels

BEST WESTERN Executive Inn

2.0 of 5 Hotel   |   3105 Millbranch Road, Memphis, TN 38116-1917 (Quince - Oakhaven-Parkway PD)
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Ranked #42 of 134 Hotels in Memphis
A recent review
3 of 5 stars reviewed 3 days ago
Cantu A Houston
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208 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

On the hotel, the best thing was Belinda the assistant from the front desk. A very nice welcome from get go. Location was a short distance to Graceland. Take a tour of the Gibson guitar factory. Love Memphis, what a great place.

Review collected in partnership with Best Western

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Lindon, Utah
Top Contributor
81 reviews 81 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The BW Executive Inn in Memphis is a great choice for late night arrivals or early morning departures from Memphis airport. The hotel is about 4 minutes from the airport, the hotel is very clean, very well run and in a quiet area. The staff is excellent, they quickly and efficiently check you in and check you out. There is... More

Was this review helpful? Yes
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Hello Mike T. thanks for the super review our goal is to ensure that our guest has a memorable experience. We care as usual. Sincerely Nimesh P. More

CHEROKEE VILLAGE
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I was very impressed with this motel, not only the personnel (Belinda, front desk, and Michael, our shuttle driver) are terrific. The park and fly is great (gated parking), the facilities are clean and comfortable. Breakfast waffles are great.

Was this review helpful? Yes
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Hello Patrcia S. we appreciate the wonderful review and Belinda & Mike are just a great example of the WE CARE policy that Best Western stands by, Thanks for choosing to stay with us we look forward to your next visit to Memphis tn . Sincerely Nimesh P. More

Memphis, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel grounds were very clean, the staff were very professional, especially the check in clerk Belinda....The beds were very comfortable,a great value. The hotel was close to the airport but I could not hear nor was I disturbed by the landings and take off.

Review collected in partnership with Best Western

Was this review helpful? Yes
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Hello Mary K. we are delighted to read that you had a great experience with us and I will be sure to forward your opinion of belinda's customer service skills to her she is a true definition of the We Care motto the Best Western stands behind. Thanks again for choosing to stay with us we look forward to seeing... More

Las Vegas, Nevada
Top Contributor
84 reviews 84 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm just amazed at some of the negative reviews that I read about BW since we returned home. We stayed for 3 nights and then came back a week later for 1 night before flying out the next morning. When we first checked in for our 3 night stay I dealt with Belinda at the front desk. She was by... More

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Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Hello Traveler thank you very much for your continued support, Its guest like you that help keep us employed, If back in Memphis within the upcoming year please look me up. Thanks again Nimesh P. More

Canasota, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When I arrived I was impressed with staff at the front desk. They were cheerful, helpful and seemed to really care. The room was clean and the bed was comfortable. Enjoyed my stay and room was well worth the price.

Review collected in partnership with Best Western

Was this review helpful? Yes
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Thanks Traveler for the wonderful review we appreciate you choosing to stay with us. hope to see you in the up coming year. Sincerely Nimesh P. More

Dayton, Nevada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 2 weeks ago

With one exception the staff at this dive are the definition of incompetence. The night desk clerk while pleasant, had no clue how to do the job she was hired for. Long story short she didn't bother to look up my reservation (which was on file) then told me the type room I'd reserved was not available. She gave me... More

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Nimesh P, Manager at BEST WESTERN Executive Inn, responded to this review

Hello Mr Paul S. please accept our apology for the reservation issue at check in because of the miss-handling of your reservation we have implemented a new check in policy we would like for you to Re-consider giving us another try in the near future and ask for me upon check in thanks. We care here at the Executive Inn... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Owners daughter not accommodating. Poor continental breakfast. Only scrambled eggs. That's it. Have to pass through the lobby and go outside to enter your room. Dark outside corridor to your room. Vending machines outside.

Review collected in partnership with Best Western

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Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Hello Mr John M' please accept our humble apology that your experience with us was less than perfect. we are in the process of updating our breakfast area hopefully you will give us a second chance at wowing you in the future. Sincerely Nimesh P. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

good stay, clean, close to Graceland,good breakfast. Memphis itself is depressed especially around Graceland. Hotel is gated, do they have an unsavory element in the area? because of that question I don't know if I'd stay there again

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Hello traveler thanks for the review I happy to read that you enjoyed your visit to Memphis please remember us upon your next trip. Thanks Nimesh P. More

Willits
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The motel was a little out of the way but the parking was gated so we felt secure in leaving the care while we toured. The staff was very helpful in suggesting and booking tours the would pick up and drop off at the motel. The front desk lady also suggested dinner places the deliver to the motel. We stayed... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Nimesh P, General Manager at BEST WESTERN Executive Inn, responded to this review

Hello Sally F. thanks for taking out time to respond to your email from Best western we are very appreciative of all of the responses we receive we hope that you truly enjoyed your trip to Memphis and hope that we helped to create great memories for you. Thanks Nimesh P. More

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Additional Information about BEST WESTERN Executive Inn

Address: 3105 Millbranch Road, Memphis, TN 38116-1917
Phone Number:
Location: United States > Tennessee > Memphis > Quince - Oakhaven-Parkway PD
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Executive Inn 2*
Number of rooms: 57
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Also Known As:
Best Western Executive Hotel Memphis
Best Western Memphis
Memphis Best Western

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