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BEST WESTERN Executive Inn

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3105 Millbranch Road, Memphis, TN 38116-1917
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BEST WESTERN Executive Inn
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287 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hickory, North Carolina
5 of 5 stars Reviewed 2 days ago NEW

We were pleased to find this gated hotel in Memphis, particularly as I had read other reviews about people's cars getting broken into, at 'nice' hotels, and then they were told the management could not do anything about it. Our fears were relieved when we found this clean, neat-as-a-pin hotel! Comfy bed; slept soundly without interfering noise. It is on... More 

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Collinsville, IL, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Nice and Friendly staff. Wi-Fi was excellent. Breakfast was above-average. Room was clean and layout was good. Mattress was comfortable. We stayed one night on the way to Gulf Shores, AL. The AC was not cooling as well as we would have liked. We reported the issue. On the return trip we stayed in the same room and a brand... More 

Review collected in partnership with Best Western

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Kansas City Missouri, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were leary about staying in Memphis on our way to Biloxi but it was the halfway point of our drive. This hotel is close to the highway in an industrial area. There were no people on the streets that evening or that morning when we left. The parking lot is gated, we felt completely safe. The hotel staff was... More 

Review collected in partnership with Best Western

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I would have given a better rating but was in a sketchy side of town. That said, they had security gated parking. Super friendly and helpful staff. The ladies in the morning even kept the food out longer and waited until my kids finished eating even though we were a bit late to breakfast. Great experience! Thanks!

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Tulsa, Oklahoma
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The King non-smoking room was clean and smelled good when we arrived. Bathroom was clean but smelled a little like mildew (shower curtain). The air conditioning needed some work, only June and it couldn't keep the room as cool as we would have liked. Breakfast was adequate, plenty of choices.

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memphis, tn, United States
1 review
3 of 5 stars Reviewed 1 week ago

We selected this hotel due to its location along our route home. The room was large and clean but smelled of stale smoke...stuffy. Running the AC on "HI" seemed to help but it was only a band-aid to the odor. Breakfast was okay but we had a hard time getting to it given a large contingent of Boy Scouts. We... More 

Review collected in partnership with Best Western

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Waterboro.Maine, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was our second visit to Memphis and our second stay at this hotel. Staff was very pleasant and professional. They made excellent recommendations for places to eat and things to do in the small amount of time we had. The rooms were nice and clean. Overall, a real pleasure.

Review collected in partnership with Best Western

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Overland Park, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

see prior notes gave specific details on why I rated this way this is nuts, now you have to have 200 characters, just see my prior notes, great detail given, this needs to be changed too, this is adding onto my dis satifaction with your service. You have one unhappy customer, and a rotten experience using your services for the... More 

Review collected in partnership with Best Western

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ST. MARYS, PA, United States
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This very clean hotel with large rooms and very comfortable beds and pillows is close to most major attractions including Graceland, Peabody ducks, Danny Thomas pavilion, Riverboat dinner cruise and museum, blues clubs and more. Best BBQ ribs, pulled pork and kielbasy and slaw ever. Spent five days and could'nt see everything. Will return.

Review collected in partnership with Best Western

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Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Couldn't get in the room or the gate both days I was there very very inconvenient way of treating your customers one of the worst hotels EVER will never stay there again and will suggest to other potential renters not to do it either

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