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Homewood Suites by Hilton Memphis-Poplar

2.0 of 5
5811 Poplar Avenue, Memphis, TN 38119
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Homewood Suites by Hilton Memphis-Poplar
Ranked #16 of 134 hotels in Memphis
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98 reviews from our community

    Trip type
Traveler rating
    37
    34
    16
    7
    4
Date Rating
Dyersburg, Tennessee
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

I travel about 6 months out of the year and usually stay at a different Homewood location. I couldn't get my team into that one so I called and Monique was able to get us all in for the 2 weeks we needed. She also was able to get us all together in the hotel. We were there 2 weeks... More

Was this review helpful? Yes
See 7 more reviews by Melissa N for Memphis
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review
May 8, 2013

Hi Melissa N, What a wonderful review that you have submitted to the TripAdvisor community. We are thrilled to hear we are the new home for you and your team when traveling to Memphis. It has been a pleasure working with you and we look forward to your next visit later this month! As you all experienced during your initial... More

Belleville, Illinois
1 review
5 of 5 stars Reviewed May 7, 2013

My group stayed here for the Beale Street Music Festival because all of the hotels downtown were booked. Glad I found this hotel though! From checkin to checkout, our stay was great at this fabulous place. The property was well kept, hallways and rooms smelled good (you don't appreciate that until you've been in a nasty smelling hotel!), friendly staff... More

Was this review helpful? Yes
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review
May 8, 2013

Hi ChoklateChild, Thank you for your fantastic review of our property. Our grounds, rooms, and common areas are very well maintained and we completely agree that the room freshness should match that of our flowering azaleas in our interior courtyard. We encourage our team members to interact with all guests in order to develop a more personable, friendly relationship while... More

Birmingham, Alabama
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 7, 2013

The Homewood Inn on Poplar is an excellent place to stay on weekends for family & during the week for the business traveler that has business in the Germantown area. The hotel is very nice & clean but the decor is somewhat dated. Staff is excellent and always very helpful. Rooms have plenty of space but they always turn off... More

Was this review helpful? Yes
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review
May 8, 2013

Dear dwsorrells, Thank you for the great review on the Homewood Suites by Hilton Memphis East! We are thrilled to have you as a repeat guest when traveling to the Memphis area. While I do agree that the décor within the rooms may be a little dated, I am happy to say that room renovations are coming early 2014. In... More

Twinsburg, United States
1 review
4 of 5 stars Reviewed May 7, 2013

Great Staff, Very Good Hotel and has a great potentials with just some minor operational twitches...nothing out of usual. Great GM, hardworking and smart....Lobby and Lodge looks beautiful. Location was decent.

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Review collected in partnership with Homewood Suites by Hilton

Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review
May 17, 2013

Dear Vaibhau P, Thank you for submitting your review of our home to the TripAdvisor community. We greatly appreciate your feedback as it allows us to further enhance our product and services that we offer here at the Homewood. The response from the recent lobby/lodge renovation has been outstanding so I am happy to hear that you also enjoyed your... More

Memphis, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2013

From Saturday to Monday my service was great....The front desk clerk Monique provided excellent customer service. She gave a brief description of the hotel and also called my room to make sure I was comfortable. Most front desk hotel clerks don't take out the time to do that. Monique showed much dedication towards her job. Lastly, my house keeping was... More

Was this review helpful? Yes 1
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review
May 8, 2013

Hi Kassedi W, What a wonderful review of what we deem the most pivotal part of our hotel - the staff. We are very spoiled to have team members like Monique and your housekeeping attendant throughout each department to ensure comfort while you are on the road. As a staff, it brings much joy to hear that our efforts and... More

Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 5, 2013 via mobile

The room was clean and comfortable. If I came back to Memphis to stay at a hotel, I would stay there again. I'm rating this hotel as a four because of the breakfast. It only served ham on a Sunday. I couldn't eat ham. I thought the breakfast choices could have been better. But everything else was great.

Was this review helpful? Yes
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review
May 8, 2013

Dear cruisinlady09, Thank you for submitting your review to the TripAdvisor community! We greatly appreciate all reviews as it allows our guests a better perspective of what we have to offer. I am happy to hear that you found comfort in our clean and spacious suites during your stay. Our daily hot breakfast includes a meat to go along with... More

1 review
5 of 5 stars Reviewed May 3, 2013

Would recommend to all my friends and family. The quality was excellent for the price I paid. Friendly staff that showed such a nice atmosphere to br in. Oh yes, the breakfast was great also. The location was easy to find also.

Was this review helpful? Yes
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review
May 8, 2013

Hi tsug, Thank you for the pleasant words about our property and staff! We are pleased to hear that our accommodations made it easy for you to relax while in town. I'm glad that you were able to enjoy some of the all-inclusive amenities that we offer such as our daily hot breakfast. Like all Homewood Suites, there is an... More

Jackson, Mississippi
1 review
5 of 5 stars Reviewed May 3, 2013

This was a quick weekend trip for me and my family. It is often difficuly to travel with teens because we usually have to get two rooms. But at Homewood Suites we were able to have a two bedroom suite. The rooms were excellent. The beds were comfortable and clean. Our two teenage daughters had their own room with their... More

Was this review helpful? Yes
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review
May 8, 2013

Dear KenPStevenson, Thank you for your beautiful review of our property! I'm very pleased to hear that you had such a wonderful stay at our hotel. Our two-bedroom suites are a great option for any family traveling through Memphis and as you mentioned, each room has it's own bathroom and television set. Our high definition televisions and cable programming has... More

San Antonio TX
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 2, 2013

Stayed at the Homewood Suites Poplar in Memphis for the last 4 nights. I enjoyed that my room was quiet and had a kitchen. The Team is very friendly, and seemed to care about my needs. The Sales team was the best!! Great place to stay when you're away from home for so many nights. (Extended Stay or Long Term... More

Was this review helpful? Yes
See 2 more reviews by LadyBugTX2009 for Memphis
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review
May 3, 2013

Hi LadyBugTX2009, Thank for your such kind words about our lovely hotel and staff! I'm not sure if I could've written a better review about our property myself! We really do try to cater to each and every one of our guests' needs and make it a point to treat their time with us as if we were in their... More

A TripAdvisor Member
4 of 5 stars Reviewed April 29, 2013

I stayed at this property for a week while in town on business. I enjoyed my everything about my stay. The room was great, clean and comfortable. The staff was friendly and accommodating. The shuttle is a big plus. I really enjoyed the complimentary meals and the sports court. The lobby of the hotel is beautiful.

Was this review helpful? Yes

Review collected in partnership with Homewood Suites by Hilton

Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review
May 2, 2013

Hello and thank you for such an outstanding review! We are thrilled to hear such wonderful words about our property and staff. It brings me joy to hear that you were able to utilize our all-inclusive shuttle transportation for the duration of your stay. We hope that you think of us for your next travels to the Memphis area as... More

 
 
 
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Additional Information about Homewood Suites by Hilton Memphis-Poplar

Also Known As:
Homewood Suites By Hilton Memphis-Poplar Hotel
Homewood Suites By Hilton Memphis-Poplar Hotel Memphis
Homewood Suites Memphis
Homewood Memphis
Memphis Homewood
Memphis Homewood Suites
Address: 5811 Poplar Avenue, Memphis, TN 38119
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotels in Memphis
#24 Family Hotels in Memphis
Price Range: $$
Hotel Class:2 star (2*)
Reservation Options:
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