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All 135 Memphis hotels

Homewood Suites by Hilton Memphis-Poplar

2.0 of 5 Hotel   |   5811 Poplar Avenue, Memphis, TN 38119
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Ranked #20 of 135 hotels in Memphis
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Elicia A Minneapolis, United States
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212 people have reviewed this hotel

Traveler rating
    99
    58
    27
    19
    9
See reviews for
79
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12
60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Minneapolis, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The entire staff made me feel apart of their family; from the personalized notes from housekeeping everyday to our amazing shuttle driver Lucky bringing a letter to the post office for me! WOW..what can I say except I will only stay here the next time I come in town. The entire staff went above and beyond to make my stay... More

Review collected in partnership with Homewood Suites by Hilton

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Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review

Hi Elicia A, Thank you for sharing your 5-star review with our TripAdvisor community! We are thrilled to hear that you had such a wonderful stay with us and look forward to your return. As you witnessed, it is our goal to provide the utmost in hospitality and accommodations to all our guests. I am happy to hear that Lucky... More

West Palm Beach
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The staff here is flawless! They do a great job and truly knows what hospitality really is. The rooms are a little older but kept up nicely. Great bed in a large suite with two large LCD's. Great towels and amenities. Nothing but comfort. Management are always present and ready to assist! I would love to stay here again!

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Tampa, Florida, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My brother and I meet up at Memphis, due to our hectic schedules we try to meet up as much as we possibly can and catch up, our stay was great! The staff is excellent and respectful; breakfast is included so if you have children this is the way to go. I recommend this hotel to anyone in town the... More

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Virginia Beach, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

the staff are courteous & friendly @ Homewood Suites in Memphis, TN. they treat you great, always have a smile, & the amenities here are great. the Meals @ Breakfast & Dinner are complimentary & serve great food.

Review collected in partnership with Homewood Suites by Hilton

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Byram, Mississippi
1 review
1 of 5 stars Reviewed 1 week ago

I would not recommend. Stayed at this hotel at the end of March for the weekend as apart of a Couple's Retreat. Our first night there was uneventful, our air in the room was not working. There entire night the temp in the room was at least 78 degrees. When I called the front desk it took them forever to... More

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Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review

Katrina, I am so sorry for unfortunate experience you had with guestroom comfort and temperature due to the air conditioning unit during your stay. Our maintenance staff works diligently to keep them in excellent condition and we are sorry to hear this was not your experience. Please consider staying with us again the next time you are in the area... More

Mesquite (Dallas), TX
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The Homewood Suites hotels have always been one my favorite Hilton brands and bc of how impressed I was with them the first time I stayed at this location, I opted to stay here again. My husband and I stayed here from 4/10 to 4/13 and upon arrival was greeted very by the evening manager on duty. Of course they... More

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Henderson, Ky
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an older hotel. I have stayed here several times. The lobby has been updated beautifully. The suites are going to be updated later this year. They are still quite nice, and clean. There is a bit of noise from the outside, but nothing terrible. Location in Memphis is perfect. The front desk staff was so nice, they did... More

Review collected in partnership with Homewood Suites by Hilton

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birmingham, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed the quality of this hotel. Everything was very nice. We stayed for basketball tournament and was in and out, I was really not able to enjoy as I normally would for a hotel stay. But I will definitely return for leisure

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Hendersonville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My biggest problem was the the gps put me in the Target parking lot. The staff was extremely helpful and polite. They worked hard at making me comfortable. Breakfast was great. I wish they had eggs on both days.

Review collected in partnership with Homewood Suites by Hilton

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Senior Contributor
26 reviews 26 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I chose this hotel based on price and prior reviews. This property is outdated ,carpets need cleaning in rooms with musty smell. Our room was a exterior entry ,which made me feel slightly uneasy, being a female coming back to room alone. The beds were clean as were the bathrooms . The lighting in the bathroom area is very dim.... More

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Additional Information about Homewood Suites by Hilton Memphis-Poplar

Also Known As:
Homewood Suites By Hilton Memphis-Poplar Hotel Memphis
Homewood Suites By Hilton Memphis-Poplar Hotel
Homewood Suites Memphis
Homewood Memphis
Memphis Homewood
Memphis Homewood Suites
Address: 5811 Poplar Avenue, Memphis, TN 38119
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Memphis
#22 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Homewood Suites by Hilton Memphis-Poplar 2*
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