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Homewood Suites by Hilton Memphis-Poplar

2.0 of 5 5811 Poplar Avenue, Memphis, TN 38119
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Certificate of Excellence 2014
Homewood Suites by Hilton Memphis-Poplar
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Homewood Suites by Hilton Memphis-Poplar
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283 reviews from our community

Traveler rating
    136
    79
    32
    25
    11
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112
35
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81
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kentucky
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from a 3 night stay at Homewood on Poplar. It's a beautiful property but not one of the newer Homewoods. With that said, you'll not find a safer, cleaner, friendlier place to stay in East Memphis. The Manager, Kealey, is the best hotel manager I've ever encountered! I've stayed there several times for eye surgery and she always... More

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Cypress, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My family came down from Texas and we had the best experience ever. From the comfort of our room to the food for breakfast. We had the two bedroom, two bath suite with the let out couch in our living room. The full-sized kitchen was awesome also. Everything was so nice! We didn't want to leave. The service that we... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Just stayed here three days everything was on point from check in the young lady's was nice and friendly they where very professional . The kichen staff (Vickie)was very helpful made us fell right at home we ran out of Face towels and she Helped us so Big ups to Homewood's Suites and Staff We will Be Back

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Memphis, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 4 nights on business and it suited my needs just fine. The hotel staff & lobby are excellent. Breakfast is OK, and the complimentary beer & snacks in the evenings are a nice touch. The rooms are pretty dated. Everything worked properly though. The hotel can be very hard to get in or out of if... More

Review collected in partnership with Homewood Suites by Hilton

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Muskego, Wisconsin, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Fantastic accommodations and very friendly staff. We all agreed that they need better signage, and, hopefully the next round of up-dates will address the only thing we would change about this facility.

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Birmingham, Alabama
1 review
3 of 5 stars Reviewed 3 weeks ago

This is my 3rd stay, and my last. This is more of an apartment complex setup, not a standard hotel facility so my complaint relating to physical layout is out of their control. Still, as a highest level of Hilton Honor member, getting a room as far as possible from the lobby and with no parking anywhere near the room... More

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lee'ssummit, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

rooms were nice and clean. Stayed in a one bedroom suite, was roomy and slept four well. Breakfast was very nice, but hard to find a place to sit as in most hotels for breakfast. Staff was very helpful.

Review collected in partnership with Homewood Suites by Hilton

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1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

The room an hotel in all was great. I did notice an ant issue but for an extended stay type hotel ants are better then some other bug I dont want to take home! Other than that my stay was quiet and relaxing. Shopping & dining are very close with a range of choices!

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MEMPHIS TN, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

My stay was great !,The room was Extremely nice, The room was more like a 1 bedroom apartment , Very SPACIOUS. It even had a FIRE PLACE. I ENJOYED MY STAY! On the other hand,I did experience ants in the kitchen.

Review collected in partnership with Homewood Suites by Hilton

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Birmingham, Alabama
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 7, 2014

My experience at this hotel was quite a few months ago but I feel that I should share my concerns. This was my first time staying in a Homewood Suites, and officially my last. We drove 4.5 hours to stay in a less than stellar hotel. Our problems began immediately upon arrival to our room when we were greeted by... More

Was this review helpful? Yes 4
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review

Shana, Please accept our sincere apologies for the disappointing service and conditions during your previous stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues... More

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Additional Information about Homewood Suites by Hilton Memphis-Poplar

Address: 5811 Poplar Avenue, Memphis, TN 38119
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Homewood Suites by Hilton Memphis-Poplar 2*
Number of rooms: 140
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Also Known As:
Homewood Suites By Hilton Memphis-Poplar Hotel Memphis
Homewood Suites Memphis
Homewood Memphis
Memphis Homewood Suites

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