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All 134 Memphis hotels

Homewood Suites by Hilton Memphis-Poplar

2.0 of 5 Hotel   |   5811 Poplar Avenue, Memphis, TN 38119
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76%
Ranked #23 of 134 hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Tim G orange, United States
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264 people have reviewed this hotel

Traveler rating
    123
    76
    30
    25
    10
See reviews for
103
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75
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Memphis, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

Checked in to this property and was very disappointed how worn and outdated the furnishings were and that the room wreaked of smoke. We have been Hilton Honors members for quite a while and I have never seen a property in this condition. I stayed about five minutes then went back to the front desk and checked out.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review

Debrah P, Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize you were disappointed in the condition of your guest suite. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us... More

orange, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

all was great especially seeing all employees happy! The ease of using the workout room and using the computer to print out air tickets was easy too. Plus, providing diamond members water already in the room and a coupon for a snack was great as well.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago NEW

My wife was recently in Memphis on business and I had the opportunity to visit her. The rooms are accommodating, breakfast and dinner was good. The pool was OK, however the basket ball rim was not fixed after multiple requests. The Customer Service was Outstanding from EVERYONE! Jenny, the housekeeper supervisor was very helpful and executed all requests in a... More

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Orange, Virginia
Top Contributor
196 reviews 196 reviews
85 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed 1 week ago

Had a terrible problem trying to get keys to work. Went through five before finally the engineer came and showed me how to open the door. Thank you, I've been staying in hotels about 100 nights a year for now 40 years. This door lock mechanism was messed up. Further, both coming in and going out of the hotel is... More

Was this review helpful? Yes
Corey C, Director of Sales at Homewood Suites by Hilton Memphis-Poplar, responded to this review

Hi 414Bookworm, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and apologize for the issues you encountered with our door mechanisms. We will use your comments as we continue to evolve our guests' experience moving forward and we hope you will... More

Memphis, United States
1 review
5 of 5 stars Reviewed 1 week ago

I recently spent an excellent weekend get away at the Homewood suites. It was a really wonderful experience. Great check in and check out service. Maid service was wonderful. The suite was clean and smelled good and fresh. Loved the location of my room. Wonderful stay.

Review collected in partnership with Homewood Suites by Hilton

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Dallas, Texas, United States
1 review
4 of 5 stars Reviewed 1 week ago

It was a good stay and they did try to accomdate us. We travel with my mother -in -law who has Alzheimer's and we always need rooms close to each other. Which is a big plus in our book. We enjoyed our stay.

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Stafford, United States
1 review
4 of 5 stars Reviewed 1 week ago

Homewood Suites is the best for a family of four or more. They are in the process of renovating there suites. Just make sure it has been done for the room you pick in advance. The staff is outstanding and they all go all out for you and your family.

Review collected in partnership with Homewood Suites by Hilton

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Underhill, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at this Hotel for a 5 night business conference, and this hotel was absolutely perfect. From check in to departure, the friendly staff was very friendly and accommodating. The rooms were clean, and well suited for my stay. The complimentary breakfast, manager's reception in the evening, and coffee in the lobby were such a great value to... More

Review collected in partnership with Homewood Suites by Hilton

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Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Booked a regular King suite, but got an upgrade to a 2 BR/BA King room. Great surprise after a long day on the road and the staff and property are wonderful. Close to restaurants and in a great location off the highway. Booked a night for our return drive as well.

Was this review helpful? Yes 1
Edison, New Jersey
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed only one night, but was very pleased with the super clean, large room. Very comfortable. Beautiful grounds, very well kept. Breakfast was delicious and the staff was quick to clean up. Would definately stay here again!!

Was this review helpful? Yes 1
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Additional Information about Homewood Suites by Hilton Memphis-Poplar

Address: 5811 Poplar Avenue, Memphis, TN 38119
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Homewood Suites by Hilton Memphis-Poplar 2*
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Memphis-Poplar Hotel Memphis
Homewood Suites Memphis
Homewood Memphis
Memphis Homewood Suites

35 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Business Hotel in Memphis #15 Romantic Hotel in Memphis #25 Family Hotel in Memphis
Hotel Class
Official Description (provided by the hotel)
The Homewood Suites by Hilton Memphis Poplar is located in East Memphis at the intersection of I-240 and Poplar Avenue, providing easy access to all parts of town. The hotel provides short term and extended stay accommodations for those traveling on business and leisure alike. It is our goal to make you feel at home! ... more   less 
Number of rooms
140

Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Memphis-Poplar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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