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All 134 Memphis hotels

Extended Stay America - Memphis - Apple Tree

2.0 of 5 Hotel   |   6085 Apple Tree Drive, Memphis, TN 38115-0308
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Ranked #73 of 134 hotels in Memphis
  • Reviews (30)
  • Photos (7)
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30 people have reviewed this hotel

Traveler rating
    5
    3
    4
    7
    11
See reviews for
3
4
6
10
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Tupelo, Mississippi
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

The staff was friendly. Darrica was great from the beginning to end. Room wouldn't cool, urine stained sleeper sofa mattress, pool looked awful, needs to be updated. Laundry room was so hot that I didn't use it after I found it. I wouldn't recommend it to any of my family or friends.

Was this review helpful? Yes
Powder Springs, Georgia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 30, 2014

I reserved 3 rooms for a week for our basketball team. When the team arrived at 7 pm they were told that the hotel was overbooked and they gave our rooms away, despite a confirmed reservation on a credit card. The front desk person was beyond rude and offered no assistance whatsoever. Tried to explain that the rooms are not... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed May 27, 2014

When I arrived I realized my reserved non smoking room was given away I was offered a somoking room that I was very unsatisfied with. I was put in an apartment type room that had nothing in it. Like it was the room where they borrowed things out of. The a/c unit in the livingroom did not work, no light... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Memphis - Apple Tree, responded to this review

James - Thank you for your recent review of your stay. The situation you described regarding the missing room items and poor customer service is truly regrettable. We are very sorry for your experience. To uphold our company's high standards, I am reviewing your comments with the entire team and working with them on improving our offers in order to... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed February 28, 2014 via mobile

I enjoyed my stay very clean quiet hotel will visit again. I had everything i needed plus more. Everyone is very polite and well mannered. I would recommend this hotel to everyone. I definitely wont be leaving anytime soon.

Was this review helpful? Yes
Memphis, Tennessee
1 review
5 of 5 stars Reviewed December 8, 2013 via mobile

The stay was peaceful and MOST of the staff was extremely friendly with the exception of two. The rooms were clean and cozy. Housekeeping was very helpful. We did have a problem with running out of tissue on the first night and the night time front desk clerk was not eager to help and had to continuously pursue her to... More

Was this review helpful? Yes
Memphis, Tennessee
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 20, 2013

For the price you pay per night, you will be hard pressed to find such value anywhere else in the vacinity. The proximity to the interstate, grocery store and shopping is unmatched. Great value. The location I used had a swimming pool which I did not take advantage of but, will do so next time.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Memphis - Apple Tree, responded to this review

Thank you for taking the time to write of your stay. I am glad to hear that the location of our hotel and the affordability of our guest rooms were convenient. Also, I hope you have an opportunity to check-out our pool area. I'm so pleased to hear that your stay was enjoyable. Thank you again for sharing your experience... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 12, 2013 via mobile

Be prepared to pay regular price even if you have a discount code or coupon. I was told I wouldn't recieve by discount until check out. I checked out 3 days ago and still haven't received the difference with the discount show in my acct. also if the clerk is on the phone when you enter to check in be... More

Was this review helpful? Yes 1
rbing004
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 19, 2013

This hotel has made some strides trying to update furniture and amenities, but it can't hide it's outdated features. There are no elevators. I had to lug a heavy suitcase up two flights (with no offer from the front desk to help). The halls are dirty, smelly and cramped. There were lamp shades just chilling outside my door... The room... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 8, 2013 via mobile

I would have to say the staff was friendly and the rooms were fairly clean but it was not what I expected.the smells when youwalk in the hall about knocks you down.I also got my reservation through hotel.com and there was no pool like that advertisement had said which was one reason why we was excited about staying here.

Was this review helpful? Yes 2
Memphis, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 16, 2013

The room there was a total wreck. The carpet was dirty. The hallway smelled of who knows what. I would not recommend this hotel to anyone. If you are travel agency you should not use this hotel as a referral for your customers. I would never stay here again if I can help it. And, would desire a refund of... More

Was this review helpful? Yes 2
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Additional Information about Extended Stay America - Memphis - Apple Tree

Address: 6085 Apple Tree Drive, Memphis, TN 38115-0308
Phone Number:
Location: United States > Tennessee > Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Memphis - Apple Tree 2*
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Also Known As:
Extended Stay America Memphis Apple Tree Hotel Memphis
Extended Stay Memphis

7 photos of this hotel

Management photos: Courtesy of the property manager

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Free Parking Kitchenette Swimming Pool Wheelchair access
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Number of rooms
72

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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