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All 134 Memphis hotels

Madison Hotel

4.0 of 5 Hotel   |   79 Madison Ave, Memphis, TN 38103 (Downtown)
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83%
Ranked #3 of 134 hotels in Memphis
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 3, 2012
marcuswhitney Nashville, Tennessee
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789 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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There are newer reviews for Madison Hotel
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Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed March 3, 2012

This place is great for a weekend getaway to Memphis. It's right downtown so you can walk to the Peabody, Rendezvous and Beale Street. They have a great little bar with friendly bartenders, and they made all the right recommendations. Definitely going back...

Was this review helpful? Yes
Ownershiprep, managing Partner at Madison Hotel, responded to this review

Dear marcuswhitney: We were delighted to have you as our guests and thank you for sharing your feedback with us. We pride ourselves with our staff who are very service driven and impress our guests with their professionalism and friendliness. I am delighted that you described the Hotel's proximity to what our downtown has to offer and the quality of... More

Van Buren, Arkansas
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 26, 2012

I would have given the Madison a 5 star rating, but for a few little details. First off, let me say that the staff at Madison are top notch! I have never experienced such friendly and helpful people anywhere else, and I travel quite a bit. The hotel is absolutely gorgeous, the rooms are clean, cozy, and well appointed, the... More

Was this review helpful? Yes
Ownershiprep, Managing Partner at Madison Hotel, responded to this review

Dear VacaGuru2: We appreciate you taking the time and sharing your experience with us. Thank you for your compliments of the Hotel facilities and services of our staff and we are delight that you chose Madison as your host hotel while in Memphis. I am disappointed that certain items of our complimentary breakfast did not meet your expectations. We will... More

rhode island
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 22, 2012

Recently spent 5 nights at the Madison while helping family relocate to the area. The hotel is very comfortable, clean, and well located. Visited the adjacent bar several times and enjoyed great service and conversation with Chey, one of the bartenders. He was extremely pleasant and professional. The front desk staff was always friendly and accommodating. Our only complaint was... More

Was this review helpful? Yes
Ownershiprep, Managing Partner at Madison Hotel, responded to this review

Dear Octofire: Thank you for your feedback. While I am delighted to hear that you were pleased with the facilities and services of our staff, I was disappointed to hear that the timeliness of your room cleaning needed improvement. I am also disappointed that you viewed our valet parking and service charges as hidden charges. Not only do we disclose... More

Metairie, Louisiana, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 21, 2012

Arrived at Hotel around 4:30. Valet parking outside was total confusion. Had to carry our luggage in. Room was not ready. We set in lobby untill 6:30 at which point I went up and asked about our room and was told "oh yea it's ready" I was given a key to room, we had to carry our own luggage up.... More

Was this review helpful? Yes
Ownershiprep, managing Partner at Madison Hotel, responded to this review

Dear Leroy C: Please accept our sincere apologies for having to have waited for your room upon arrival. Even though the explanation does not ease the pain and the bad taste in your mouth, you can be assured that what you experienced was an aberration to our normal outstanding customer service as evidenced by the many reviews of our guests... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2012

usually stay at the Peabody but they were booked, refered to a sister property, The Madison. A great boutique hotel, the service was remarkable right down to the floor staff! everyone from the front desk personnel, to the valet staff, to the housekeeping staff was friendly and went out of their way to be friendly and helpful! We highly recommend!

Was this review helpful? Yes
Ownershiprep, Managing Partner at Madison Hotel, responded to this review

Dear Pinotboy: We are grateful that you decided to stay at the Madison on this trip and hope that we spoiled you with our service focused staff and comfortable and newly upgraded facilities. We are appreciative of you sharing your feedback with us and other travelers. Thank you for your recommendation of Madison to others and hope that this experience... More

Germantown, Tennessee
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 20, 2012

My wife and I have stayed at this hotel several times over the past 5 years. However, we haven't been able to go there for a couple of years so we were excited about our stay 2/18/12. We ususally stay in the VIP room, but it was taken so we got a king single. Now, we can't wait to get... More

Was this review helpful? Yes
Ownershiprep, Managing Partner at Madison Hotel, responded to this review

Dear David A: We are very happy to hear that you have experienced The Madison on many occasions and clearly delighted to know that you stayed recently as we have just finished the upgrade of our entire Hotel to a different level of design and comfort for our guests. We are also pleased to hear that you had an opportunity... More

Springfield, Virginia
Contributor
12 reviews 12 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 18, 2012 via mobile

Arrived at 6, and the entire lobby is full of people waiting for rooms. Despite a check in time of 3, people have been waiting for hours. Reservations mean nothing. Would love to rate the room if I could ever see it.

Was this review helpful? Yes 2
Ownershiprep, Managing Partnr at Madison Hotel, responded to this review

Dear CSid: Please accept our sincere apologies for having to have waited for your room upon arrival. The condition of delayed check-ins, obviously is not acceptable to us either and any explanation as to what caused it could seem like an excuse. We are aware of what happened and our intention is to make sure that we withhold our promise... More

Indianapolis, Indiana
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed February 16, 2012

The Madison Hotel should change its name to CCS on Madison! My husband and I stayed here on New Years Eve and the evening before. As all the previous reviews state, it is a hip boutique hotel right in the center of everything. I am not going to restate what everyone else has stated, except to strongly repeat how incredible... More

Was this review helpful? Yes 2
Ownershiprep, Managing Partner at Madison Hotel, responded to this review

Dear Ichandler4285: Even though we have not figured out what CCS on Madison means, we take it that it is a complimentary appointment as your review is all about the outstanding service orientation of our staff. We are glad that you chose The Madison as your hotel when in Memphis. The energy and the excitement during New Years Eve and... More

Massachusetts
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 15, 2012

Was sorry I was only staying 1 night for business ! Beautiful and comfortable room. Clean and quiet. Nice breakfast spread. Friendly service. Would only stay here on return visit.

Was this review helpful? Yes 2
Ownershiprep, managing Partner at Madison Hotel, responded to this review

Dear Acom1ma: Thank you for your brief and complimentary review of Madison. We are delighted that during your short visit, you experienced the commitment of our staff to excellence in service and that you will choose The Madison again on your future returns to our fabulous city. We hope that you will have more time to visit Memphis and experience... More

Memphis, Tennessee
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2012

From the chocolate covered strawberries at check in, to the beautiful room, to the dinner that was just perfect, this was an evening to remember. The staff was very pleasant and helpful. Everything was perfect.

Was this review helpful? Yes 2
Ownershiprep, Managing Partner at Madison Hotel, responded to this review

Dear Inloveinmemphis: We are so grateful that you stayed at the Madison and enjoyed the warm and gracious hospitality of our staff and added touches associated with Valentines occasion and especially pleased that you will remember your stay as a "perfect" one. We are equally appreciative that you have provided us and other travelers with your feedback. We will continue... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(17)
  • Beale Street(5)
  • Continental breakfast(4)
  • Room service(3)
  • Valet parking(3)
  • Would definitely stay(3)

Additional Information about Madison Hotel

Address: 79 Madison Ave, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Madison Hotel 4*
Reservation Options:
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Also Known As:
Madison Hotel Memphis

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Memphis #3 Romantic Hotel in Memphis #3 Business Hotel in Memphis #5 Family Hotel in Memphis
Hotel Class
Official Description (provided by the hotel)
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this stylish luxury hotel is the select address for cosmopolitan travelers. It is known as downtown Memphis’ most celebrated luxury venue and the 1st Small Luxury Four Diamond Hotel – The Madison. ... more   less 
Number of rooms
110

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