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Madison Hotel

#10 of 135 Hotels in Memphis
Certificate of Excellence
4.0 of 5
Hotel website
79 Madison Ave, Memphis, TN 38103
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Madison Hotel
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1,302 Reviews from our TripAdvisor Community

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Lawrence, Kansas
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff, service, location, value, restaurant (with $10 per guest per day coup), the Madison is my new headquarters for taking in Beale Street. Ask for a river view upgrade upon arrive. Nicest staff since Ocho Rios and Newfoundland. A real treasure. Was able to get 50% rack rate at Travelzoo.

Helpful?
Thank Steve O
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We look forward to having you back at the Madison! More 

Atlanta, Georgia
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've stayed at a lot of hotels, but this is one of the best for many reasons. For the door man to the bar tender, they could not have been nicer or more knowledgeable. The decor is fun, but not overdone and made me feel comfortable. The products used in the room were great brands. I was glad the food/drinks... More 

Helpful?
Thank cindylouwho4UK
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We are pleased to know that you enjoyed your stay, and that our staff made a memorable impression. We look forward to having you back at the Madison! More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The valets workin the door were wonderful and professional. Great guys. Thanks to THE MADISON for making it a great stay during the International Blues Competition. The rooftop bar as pretty awesome too. Great town. Great fun. We WILL be back.

Helpful?
Thank Brian R
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We are pleased to know that you enjoyed your stay, and that our valet staff made a memorable impression. We look forward to having you back at the Madison! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have been well looked after at the hotel, great room with an upgrade when we arrived, very friendly and helpful staff. The breakfast lacked a little and the evening meal was very tasty, a bit on the expensive side but very enjoyable. Highly recommended, right in the heart of Memphis.

Helpful?
Thank Vicki C
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We look forward to having you back at the Madison! More 

Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I are from Las Vegas and both of us are in the hospitality industry. That being said, every member of the Madison Hotel were flawless with their guest service. We visited Memphis for my husband's 40th birthday and I had arranged for flowers and champagne upon arrival which was between 12-1 in the morning. The attention to... More 

Helpful?
1 Thank LyricsandRoses
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We are pleased to know that you enjoyed your stay, and that our staff made a memorable impression. I hope your husband had a wonderful time for his Birthday! We look forward to seeing you again at the Madison! More 

Manchester, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for three nights from 25 Jan. Hotel is just off Main St so well positioned. Reception staff were very friendly and helpful. Two double bed room was clean and very spacious. We ate a couple of good meals in the restaurant Eighty3, and the cocktails were also very good. Would definitely stay there again.

Helpful?
Thank David N
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We are pleased to know that you enjoyed Eighty3 and the hotel. We look forward to having you back at the Madison! More 

Toronto, Ontario
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed one night at the Madison in July while we were on a road trip across the USA. Our only complaint is that we should have stayed here longer! The album covers in the elevator, musical instruments in the lobby, and other unique touches really gave it a unique feeling. The bathroom in our room was... More 

Helpful?
Thank MindyFabs
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We are pleased to know that you enjoyed your stay, and that our staff made a memorable impression. Come back anytime!! We look forward to having you back at the Madison! More 

Northern Colorado
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at The Madison for 2 nights at the start of a Memphis-New Orleans blues drive. Our stay was perfect. The hotels has an interior design that fits perfectly with its Memphis music roots. The staff was fantastic, cordial and hospitable, they made us feel like the Madison was our home away from home. Breakfast in... More 

Helpful?
Thank JaneLenny
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We look forward to having you back at the Madison! More 

Clearwater, Florida
Level Contributor
12 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

After four visits to the Madison I finally found an issue with the property! Arriving in Memphis, the management team I was with chose a different property (need those points). To my joy bad weather forced the team to fly home early. I quickly had the admin call the Madison and within a few hours I was greeted at the... More 

Helpful?
Thank John S
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We are pleased to know that you enjoyed your stay, and that our staff made a memorable impression. Felicia and Laura are both amazing!! We look forward to having you back at the Madison! More 

Martin, Tennessee
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Pretty great location and view isn't that bad. I've stayed at suite and was clean. But pretty old style and not a good room amenities. it'll be better to use ur own shampoo and body lotion. This hotel has quiet poor services. Took forever to have a room dining and quality wasn't good. Consider the fact there is not much... More 

Helpful?
Thank Dana C
Angie H, General Manager at Madison Hotel, responded to this review

Thank you for the kind words about our location and the cleanliness of your room. I am sorry that In Room Dining was a disappointment. I will meet with the Chef and F&B team to discuss ways to improve. I appreciate the time you took to complete the survey and I hope you will give us an opportunity to redeem... More 

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